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Mitel 6865i SIP Phone

41-001506-00 REV02

INSTALLATION GUIDE

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Summary of Contents for 6865i

Page 1: ...Mitel 6865i SIP Phone 41 001506 00 REV02 INSTALLATION GUIDE ...

Page 2: ...s of this document or new editions of it may be issued to incorporate such changes No part of this document can be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without written permission from Mitel Networks Corporation Trademarks Mitel is a trademark of Mitel Networks Corporation Other product names mentioned in this document may be trademarks of t...

Page 3: ...late or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are subject t...

Page 4: ...to Power 8 Power Adapter 8 Inline Power 9 Connecting a Handset or Headset 10 Handset 10 Headset Optional 10 Installation 11 Desk Installation 11 Wall Installation 12 Inserting the Key Card 12 Accessing Your Options via the Phone UI 13 Accessing Your Options via the Mitel Web UI 13 Troubleshooting Solutions 15 Why is the light not coming on with a new voice mail message 15 Why is my handset not wor...

Page 5: ...Table of Contents iv Limited Warranty Australia Only 17 Repair Notice 17 Exclusions 17 Warranty Repair Services 18 After Warranty Service 18 ...

Page 6: ...elivers remarkable wideband HD audio quality the Mitel 6865i SIP phone is ideally suited for the small to large business market that needs Gigabit throughput for PC connectivity PHONE FEATURES LCD screen with backlight Built in two port 10 100 1000 Gigabit Ethernet switch lets you share a connection with your computer 8 programmable top keys Press and hold speeddial key configuration feature Suppo...

Page 7: ... power to the phone IEEE 802 3af use an Ethernet cable to connect from the phone directly to the network for power no 48V AC power adapter required if using Power over Ethernet PoE For Ethernet networks that DO NOT supply power to the phone Use only the GlobTek Inc Limited Power Source LPS adapter model no GT 41080 1848 sold separately to connect from the DC power port on the phone to a power sour...

Page 8: ...uld ensure that you have all of the following items If any part is missing contact the supplier of your phone ADDITIONAL ACCESSORIES NOT INCLUDED Telephone Handset Handset Cord Two Angle Stand Key Cards and Regulatory Safety Insert Plastic Cover Ethernet Cable s Power Adaptor Wall Mount Kit ...

Page 9: ...me Control High Quality Speakerphone Mute Key Message Waiting Lamp Keypad Goodbye Key Callers List Key Hold Key Redial Key Navigation Select Keys Line Call Appearance Keys Transfer Key Speaker Headset Key Conference Key LCD Screen Options Key Programmable Keys ...

Page 10: ...r the current option When you are editing entries on the display pressing the LEFT key erases the character on the left pressing the RIGHT key sets the option Alternatively pressing the center Select key sets the option as well on specific screens Transfer Key Transfers the active call to another number Conference Key Begins a conference call with the active call Options Key Accesses services and ...

Page 11: ... lights Speaker Headset Key Transfers the active call to the speaker or headset allowing handsfree use of the phone Programmable Keys When programmed allows you to easily perform up to 8 specific functions e g Services Directory Callers List Intercom etc and access enhanced services provided by third parties e g XML applications KEY DESCRIPTION ...

Page 12: ...ter or another network device DIRECT NETWORK CONNECTION Located on the back of the phone are two fully switched 10 100 1000 Mbps Ethernet cable ports The port marked with is used to connect the phone to the network as well as provide power to your phone if required See Connecting to the Network and to Power on page 8 for more information Notes 1 This product is designed for indoor use only and for...

Page 13: ...the network connection CONNECTING TO THE NETWORK AND TO POWER POWER ADAPTER Use the power adapter sold separately with your phone and plug your phone into a power source Notes 1 The PC jack on the 6865i SIP Phone does not supply inline power onto other network devices 2 All Ethernet cables used must be minimum Category 5 5e straight through cables WARNING FOR POWER USE ONLY THE GLOBTEK INC LPS ADA...

Page 14: ...iant inline power the phone is powered through the network 1 On the back of your phone connect an Ethernet cable into the network port marked with 2 Plug the other end of the Ethernet cable directly into the network jack on the wall To Network Ethernet Cable Network Jack if inline power provided ...

Page 15: ...set jack marked f If you have a headset with an RJ9 RJ22 4 pin connector insert the headset cord into the jack until it clicks into place Then route the headset cord through the groove as shown in the above illustration If you have a DHSG EHS headset with an RJ45 6 pin or 8 pin connector remove the plastic headset jack adapter and then insert the cord into the jack until it clicks into place WARNI...

Page 16: ...alize their phone viewing preference 1 Locate the stand insertion area on the back of the phone above the various ports 2 Carefully insert the stand into the insertion area and slide the stand towards the right until it snaps in place Note The orientation of the stand determines the viewing angle If the bottom of the stand is installed facing the top of the phone the viewing angle will be 35 If th...

Page 17: ... the 8 programmable keys 1 Insert the paper key card into the programmable key card slot on the front panel of the telephone using the indentation of the plastic for alignment 2 Place the plastic cover over the paper key card ensuring the plastic cover tabs are inserted into their respective slots 3 Press the plastic cover down firmly to even out and secure the plastic cover to the phone Note Refe...

Page 18: ... 4 Use the navigation keys to change and set various options 5 Press the LEFT navigation key or the Goodbye key at any time to exit without saving changes ACCESSING YOUR OPTIONS VIA THE MITEL WEB UI You can use the following procedure to access the phone options using the Mitel Web UI 1 Open your web browser enter the phone s IP address or host name into the address field and press Enter The follo...

Page 19: ... are accessing 3 You can logout of the Mitel Web UI at any time by clicking Log Off The side menu options that display in the Network Status window are dependant on whether you log in as an Administrator or User A longer list of options display in the side menu for an Administrator ...

Page 20: ...g provided to your phone If your network does not provide inline power over Ethernet you can obtain a PoE inline power injector to provide power over Ethernet locally to your phone See the section Connecting to the Network and to Power on page 8 for details WHY DOES THE TELEPHONE WOBBLE Make sure the cords are routed properly through the back of the phone as indicated in the section Connecting aHa...

Page 21: ...ong distance charges which result from unauthorized and or unlawful use Mitel shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customer s use of or inability to use this product either separately or in combination with other equipment This paragraph however shall not apply to consequential da...

Page 22: ...ate is to be provided with all products returned for warranty repairs EXCLUSIONS Mitel does not warrant its products to be compatible with the equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the product is...

Page 23: ...y of equivalent goods or ii the repair of the goods or iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv the payment of the cost of having the goods repaired 1 2 Clause 1 1 is not intended to have the effect of excluding restricting or modifying a the application of all or any of the provisions of Part 5 4 of Schedule 2 to the Competition and Consumer Act 20...

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