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Mitel 6863i SIP Phone

41-001505-00 REV03

INSTALLATION GUIDE

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Summary of Contents for 6863i

Page 1: ...Mitel 6863i SIP Phone 41 001505 00 REV03 INSTALLATION GUIDE ...

Page 2: ...s of this document or new editions of it may be issued to incorporate such changes No part of this document can be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without written permission from Mitel Networks Corporation Trademarks Mitel is a trademark of Mitel Networks Corporation Other product names mentioned in this document may be trademarks of t...

Page 3: ...late or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are subject t...

Page 4: ...ng to the Network and to Power 7 Power Adapter 7 Inline Power 7 Connecting a Handset 8 Installation 9 Desk Installation 9 Wall Installation 10 Inserting the Key Card 10 Accessing Your Options via the Phone UI 11 Accessing Your Options via the Mitel Web UI 12 Troubleshooting Solutions 14 Why is the light not coming on with a new voice mail message 14 Why is my handset not working 14 Why is my displ...

Page 5: ...Table of Contents iv Limited Warranty Australia Only 16 Repair Notice 16 Exclusions 16 Warranty Repair Services 17 After Warranty Service 17 ...

Page 6: ...eaturing a true HD handset and speakerphone the 6863i offers remarkable wideband audio quality Dual 100 BaseT Ethernet ports with a hardware based Ethernet switch advanced XML capabilities for configuration and custom applications and a PoE class 1 rating are just some of the many features this very affordable SIP phone has to offer PHONE FEATURES LCD screen Built in two port 10 100 Fast Ethernet ...

Page 7: ...t from the phone directly to the network for power no 48V AC power adapter required if using Power over Ethernet PoE For Ethernet networks that DO NOT supply power to the phone Use only the GlobTek Inc Limited Power Source LPS adapter model no GT 41080 1848 sold separately to connect from the DC power port on the phone to a power source or Use a PoE power injector or a PoE switch ABOUT THIS GUIDE ...

Page 8: ...nsure that you have all of the following items If any part is missing contact the supplier of your phone ADDITIONAL ACCESSORIES NOT INCLUDED Telephone Handset Handset Cord Two Angle Stand Key Cards and Plastic Cover Regulatory Safety Insert Optional Ethernet Cable s Power Adaptor Wall Mount Kit ...

Page 9: ...KEY PANEL 6863i Handset Line Call Appearance Keys High Quality Speakerphone Keypad Message Waiting Lamp Mute Key Navigation Select Keys Volume Control Options Key Speaker Headset Key Goodbye Key LCD Screen Hold Key Programmable Keys ...

Page 10: ...tomized some of your settings Check with your System Administrator before changing the administrator only options Goodbye Key Ends an active call The Goodbye key also exits an open list such as the Options List without saving changes Hold Key Places an active call on hold To retrieve a held call press the call appearance button beside the light that is flashing Line Call Appearance Keys Connects y...

Page 11: ...other network device DIRECT NETWORK CONNECTION Located on the back of the phone are two fully switched 10 100 Mbps Ethernet cable ports The port marked with is used to connect the phone to the network as well as provide power to your phone if required See Connecting to the Network and to Power on page 7 for more information Notes 1 This product is designed for indoor use only and for ambient tempe...

Page 12: ...source INLINE POWER If your network provides 802 3af compliant inline power the phone is powered through the network 1 On the back of your phone connect an Ethernet cable into the network port marked with 2 Plug the other end of the Ethernet cable directly into the network jack on the wall Notes 1 The PC jack on the 6863i SIP Phone does not supply inline power onto other network devices 2 All Ethe...

Page 13: ...d j Insert one end of handset cord into the jack until it clicks into place Then route the handset cord through the groove as shown in the illustration below Attach the handset to the other end of the handset cord Note The handset jack also can also be used to accomodate an RJ9 headset j j To Handset ...

Page 14: ...ize their phone viewing preference 1 Locate the stand insertion area on the back of the phone above the various ports 2 Carefully insert the stand into the insertion area and slide the stand towards the right until it snaps in place Note The orientation of the stand determines the viewing angle If the bottom of the stand is installed facing the top of the phone the viewing angle will be 35 If the ...

Page 15: ...y to the wall On top of an existing telco wall plate INSERTING THE KEY CARD The optional key card contains label identification spaces for the 3 programmable keys 1 Remove the key card plate from the front panel 2 Insert the paper key card into the programmable key card slot on the front panel of the telephone using the indentation of the plastic for alignment Note Refer to the Mitel 6800i Series ...

Page 16: ...ress the Options key on the phone to enter the options list 2 To navigate to an option use the UP and DOWN navigation keys to scroll through the list 3 Press the RIGHT navigation key the Select key or press the number of the corresponding option using the keypad to select an option 4 Use the navigation keys to change and set various options 5 Press the LEFT navigation key or the Goodbye key at any...

Page 17: ...phone options using the Mitel Web UI 1 Open your web browser enter the phone s IP address or host name into the address field and press Enter The following logon screen displays 2 At the prompt enter your username and password and click OK Note For a user the default user name is user and the password field is left blank ...

Page 18: ...Phone you are accessing 3 You can logout of the Mitel Web UI at any time by clicking Log Off The side menu options that display in the Network Status window are dependant on whether you log in as an Administrator or User A longer list of options display in the side menu for an Administrator ...

Page 19: ... to your phone If your network does not provide inline power over Ethernet you can obtain a PoE inline power injector to provide power over Ethernet locally to your phone See the section Connecting to the Network and to Power on page 7 for details WHY DOES THE TELEPHONE WOBBLE Make sure the cords are routed properly through the back of the phone as indicated in the section Connecting a Handset on ...

Page 20: ...ges and or long distance charges which result from unauthorized and or unlawful use Mitel shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customer s use of or inability to use this product either separately or in combination with other equipment This paragraph however shall not apply to cons...

Page 21: ...s to be provided with all products returned for warranty repairs EXCLUSIONS Mitel does not warrant its products to be compatible with the equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the product is in y...

Page 22: ...upply of equivalent goods or ii the repair of the goods or iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv the payment of the cost of having the goods repaired 1 2 Clause 1 1 is not intended to have the effect of excluding restricting or modifying a the application of all or any of the provisions of Part 5 4 of Schedule 2 to the Competition and Consumer Ac...

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