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5224 Quick Ref Guide with CFWD option 

 
 
 

 

 

Telephone Instructions 

MITEL NETWORKS

 

5224 IP Quick Reference Guide

 

 

Making a Call 

 

Lift handset.

 

 

Dial 9 plus the number

 

Or press REDIAL 

 

Or press a Speed Call key. 
 

Holding a Call 

To place a call on Hold: 

 

Press HOLD

 

To retrieve a call from Hold: 

 

Lift the handset. 

 

Press the flashing line key. 

 

Transferring Calls 

 

Press TRANS/CONF 

 

 

Dial the number of the third party. 

 

Do one of the following: 

-

 

To complete the Transfer, hang up. 

-

 

To announce the Transfer, wait for an answer, 

consult, and hang up. 

-

 

To cancel the Transfer, press CANCEL 

 

 

Conference Calls 

 

Place (or receive) the first call. 

 

Press TRANS/CONF 

 

 

Dial the number of the next party. 

 

When they answer, press TRANS/CONF 

 

Notes: 

 

You may connect up to 8 parties, yourself and 7 

others. 

 

You may leave a conference by hanging up. 

 

You may split a 3-party conference by pressing the 

SPLIT softkey. 

 

Paging 

To Page 

 

Press the PAGE key followed by the zone 

number and announce who the call is for and 

what zone they are holding  

 

Press the Release Soft key or the CANCEL 

 

key to disconnect from the page 

 

 

 

 

 

 
 

 

 

Speed Call Keys 

You may use any blank key (personal key) on your 

telephone as a Personal Speed Call key. 

 

Press SUPERKEY 

 

 

 

Press NO softkey until “Personal Keys?” appears 

 

Press the YES softkey. 

 

Press a personal key on your telephone. 

 

Press the CHANGE softkey. 

 

Press the YES softkey. 

 

Dial the number to be stored. Remember to dial ‘9’ 

first if programming an external number. 

 

If you want the number to be private, press the Priv 

softkey

 

Press the SAVE softkey. 

 

Press SUPERKEY 

 to exit. 

 

Handsfree Operation 

To use Handsfree Operation to make calls: 

 

Dial the number. 

 

Communicate using the speaker and microphone. 

To use Handsfree Operation to answer calls: 

 

Press the flashing line key. 

 

Communicate using the speaker and microphone. 

To hang up while using Handsfree Operation: 

 

Press SPEAKER 

 

To temporarily disable/enable the microphone during a 

Handsfree conversation: 

 

Press MICROPHONE   button (when LED is off, 

microphone is off) 

To go to Handsfree Operation if using handset: 

 

Press SPEAKER 

 

 

Hang up. 

 

Do Not Disturb 

 

Press the Do Not Disturb key to send all incoming 

calls to voicemail without ringing your phone. 

 

Press the Do Not Disturb key again to remove the 

feature and resume normal call process. 

 

Voicemail 

 

Press the Voicemail key anytime you wish to 

access your mailbox,  

 

Enter your pass code when

 prompted. 

 
 
 
 
 

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