Minicom 0SU00018 User Manual Download

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5UM70173 V1 6/09

AccessIT

User Guide

Summary of Contents for 0SU00018

Page 1: ...m c o m International HQ Jerusalem Israel Tel 972 2 535 9666 minicom minicom com America Linden NJ USA Tel 1 908 486 2100 info usa minicom com Technical support support minicom com 5UM70173 V1 6 09 Ac...

Page 2: ...ks LDAP hardware and software All information in this User Guide is subject to change without prior notice User Guide Feedback Your feedback is very important to help us improve our documentation Plea...

Page 3: ...ervices 15 4 Setting up the system 17 4 1 Connecting the AccessIT Manager 17 4 2 AccessIT Manager s default IP address 18 4 2 1 Changing the AccessIT Manager network parameters 18 5 Displaying the Acc...

Page 4: ...3 Mouse 42 8 3 KVM Ports tab 42 8 3 1 DXU IP II units 43 8 4 Targets 44 8 5 Network tab 45 8 5 1 Serial tab 46 8 6 Saving the IP device configuration changes 46 8 7 Deleting IP devices 46 8 8 Device d...

Page 5: ...n LDAP mode 82 12 2 2 DNS setting in LDAP mode 82 12 2 3 LDAP settings 83 12 2 4 Importing users 84 12 2 5 Synchronization 85 12 2 6 Operating AccessIT in External Authentication mode 86 13 Global Set...

Page 6: ...search menus 103 15 5 2 Access System or Configuration tabs 104 15 5 3 Advanced button 104 15 5 4 Syslog forwarding 104 15 6 SNMP 105 16 Unit Maintenance 106 16 1 Date Time tab 106 16 2 Network tab 10...

Page 7: ...Disconnecting the remote session 122 17 14 Accessing a Target through other Access Services 122 17 15 Exiting the AccessIT system 123 18 Accessing Targets as a User 124 18 1 Power column 124 18 2 Sta...

Page 8: ...ls serial console servers network switches printers power distribution units PDUs environmental devices sensors surveillance IP cameras and more AccessIT provides unique seamless one click access to I...

Page 9: ...tallation of the operating system on a Target computer 1 2 System components The AccessIT Manager system comes with the following AccessIT Manager appliance Rack mounting kit 1 3 Terminology Below are...

Page 10: ...P II Minicom IP Solutions Seamless Management Access Built in Access Services Seamless Integrated Access VNC Remote Desktop Telnet VMware Server SSH HP ILO Third Party IP devices Client Server Apps Po...

Page 11: ...he Target details For each Target list A unique and clearly identifiable name The operating system Non default mouse settings Default mouse settings do not need to be listed Note For Windows XP and la...

Page 12: ...PX Serial Web ILO RDP SSH VNC Telnet VMware Server These services are elaborated on in the section 3 6 All service applications must be installed on the local client computers See section 10 3 on page...

Page 13: ...ers in locations throughout the world are connected to Minicom IP devices and to other 3rd party access services The Minicom IP devices are Centralized Management enabled allowing AccessIT to access c...

Page 14: ...nto Groups In the example below 3 users are formed into the Finance group Note Groups can contain users with different levels of user permissions Phil Sid Dave Jon Finance Group User Administrator Use...

Page 15: ...Finance Dell 2 Dell 3 Dell 4 Dell 1 Dell 2 Dell 3 Figure 7 Forming Targets into sets 3 5 Associating a User Group with a Target Set You can then associate the User Group with the Target Set thus givi...

Page 16: ...th Groups are associated with Phil only has access to Targets associated with the Marketing Group Dave and Jon only have access to Targets associated with the Finance Group 3 6 Access services The Acc...

Page 17: ...client program is typically used for establishing connections to an SSH daemon VNC Virtual Network Computing VNC is a graphical desktop sharing system which uses the RFB protocol VNC is platform indep...

Page 18: ...checked AccessIT automatically detects the IP device if it resides on the same network segment Manager IP If the IP device resides on a different segment type the static IP address of the AccessIT Man...

Page 19: ...ction 16 2 on page 106 4 2 1 Changing the AccessIT Manager network parameters 1 Open your Web browser Internet Explorer version 6 0 Firefox 3 or higher versions 2 Type in the IP address of the AccessI...

Page 20: ...4 Press Enter The Web interface appears see Figure 11 Menu section IP device type New devices identified with their MAC address Once devices are identified by a name they appear here in the Devices se...

Page 21: ...ss pages to all allowed Targets and Target Groups Settings which contains 3 configuration sections Application Attached Devices and Maintenance This Guide explains the menu sections from the point of...

Page 22: ...an form them into Groups making management changes easier by e g adding or deleting permitted Targets per Group rather than per individual user Creating Groups is explained in section 6 5 on page 25 I...

Page 23: ...hone number Description these are optional fields Block Account To prevent a user from entering the system select the Block Account checkbox To re enable the account unselect the checkbox Permission s...

Page 24: ...moved from the Member of list 6 3 Access Permissions tab You can choose which Targets and Target sets the user has permission to access Notes A User can have access to a Target as an individual User o...

Page 25: ...sets They appear in the Targets and Target Sets list To disassociate a User Group from a Target Unselect the Targets Target Sets checkbox from the relevant list 6 4 Saving a user Click The user s deta...

Page 26: ...leted 2 Press The user is removed Press to select or deselect all checkboxes with one click 6 5 Creating a User Group Once you have created users you can form them into Groups You then give the same a...

Page 27: ...Permissions tab Figure 19 appears Select from the All Targets and All Target Sets lists those which the new Group will have permission to access Targets and Target Sets that the new Group has permiss...

Page 28: ...he checkboxes of all access services allowed to this Group 6 5 3 Saving the new Group Click The Group s details are now in the system Repeat this process to add more Groups When finished click All Gro...

Page 29: ...Groups page 6 5 4 Deleting a User Group To delete a Group 1 On the Users Group page select the checkboxes of the Groups to be deleted 2 Press The Groups are removed Press to select or deselect all ch...

Page 30: ...2 Target page The columns display the following information Name Name of Target You can search for a Target by typing the Target name in the Find a Target field You can sort the names out in alphabeti...

Page 31: ...ab Here you select and configure all access services relevant to this Target All Services Active Services from the All Services list select the checkbox of all access services relevant to this Target...

Page 32: ...o 1 Click The Assign Device window appears see Figure 24 List of device types in the system Figure 24 Assign Device window 2 From the list expand the device type the target is connected to and select...

Page 33: ...n for the Target E g Backup server Operating System Select the operating system of the Target from the Drop down list The mouse parameter options adjust to match the operating system Acceleration Thre...

Page 34: ...ect the checkbox of the PDU the Target is connected to The PDU appears in the Connected PDUs list with its details below this Description and URL are input by an Administrator explained in Section 9 3...

Page 35: ...ting Target Sets is explained in section 7 7 on page 36 Once you have created Target Sets you can put Targets into Target Sets giving access rights to all Targets in a Set to all members 1 Press the T...

Page 36: ...They appear in the Users and Groups list To disassociate a User Group from a Target Unselect the User Group checkbox from the relevant list 7 5 Saving the Target Click The Target details are now in th...

Page 37: ...he following appears Targets that are members of this Target set appear here All Targets in the system appear here Figure 31 New Target Set Targets tab 2 Name Type a unique name for the Target set 3 D...

Page 38: ...They appear in the Users and Groups list To disassociate a User Group from a Target set Unselect the User Group checkbox from the relevant list 7 7 2 Saving the Target set Click The Target set detail...

Page 39: ...in the Assigned Targets list Targets that are members of this Target set appear here All Targets in the system appear here Figure 34 Target set 7 7 3 Deleting a Target Set You can delete a Target set...

Page 40: ...pe New devices identified with their MAC address Once devices are identified by a name they appear here in the Devices section Click the arrows to show or hide New Devices Devices section Click a name...

Page 41: ...iguring the device 8 1 Setting each IP device to be AccessIT enabled In order to be managed by AccessIT all Minicom IP devices must be configured to be Centralized Management enabled See section 4 on...

Page 42: ...d mouse settings the Set mouse and performance from KVM IP Session must be unchecked on the Settings Global Settings page see section 13 1 on page 87 To do so Press The following appears Figure 37 Adv...

Page 43: ...ndard Mouse and uncheck the Microsoft checkbox Tip The mouse on most KVM drawers in a standard rack is a Standard Mouse Microsoft Uncheck this box if the mouse does not work using Microsoft mouse prot...

Page 44: ...in the Ports section Notes When using a Smart 116 IP IP 116 is selected by default and cannot be altered When using a Smart 216 IP or Smart 232 IP Internal is selected by default and cannot be altere...

Page 45: ...To associate the Targets 1 From the Targets list double click the Target connected port 1 of the KVM switch The Target assigns to the port 1 of the Ports section Alternatively drag and drop the Target...

Page 46: ...plays the IP address of the IP device as discovered by the AccessIT Manager system You can change this address here Enter IP address Subnet Mask and Default Gateway for the network adapter as given by...

Page 47: ...display the device on the Client toolbar 8 6 Saving the IP device configuration changes Press Save to save the settings and configure the IP device The IP device is upgraded to the device firmware sto...

Page 48: ...discover new devices at any time To do so In the menu right click Devices the Discovery menu appears see Figure 42 Figure 42 Discovery menu Click Discover Now The AccessIT Manager performs a device d...

Page 49: ...ted to the system this is done in the Settings part of the menu and is explained in section 14 1 on page 89 To configure a PDU 1 Click or PDU from the menu The Power Distribution Units page appears Cl...

Page 50: ...a unique name for the PDU Description Type an optional description of the PDU IP address Type the IP address of the PDU URL Type the URL of the PDU Generally the URL is the same as the IP address Type...

Page 51: ...example if Target1 is connected to to port 1 of the PDU double click Target1 etc Drag and drop a Target to place it into any port number of the Ports list E g if Target1 is connected to to port 7 of...

Page 52: ...Server Type Type of Console Server URL Description The URL of the Console Server s web management interface and optional description of the Console Server 2 From the toolbar click The New Console Serv...

Page 53: ...Show Targets drop down list choose to display all Targets or only the particular Target set that has servers connected to the Console Server The Targets appear in the list You can search for a Target...

Page 54: ...from the AccessIT interface as follows Minicom PX Serial Web service ILO HP Integrated Lights Out iLO 2 only RDP Remote Desktop Protocol SSH Secure Shell VNC Virtual Network Computing Telnet TELecommu...

Page 55: ...e Relative Mouse Mode selected which is the default For PX USB KVM IP devices If the Operating system on the Target is Windows ME or later select Absolute Mouse mode If the Operating system on the Tar...

Page 56: ...s on the user s computer asking the user to browse for the Access Service application on his computer Note Access Service settings can also be changed if necessary for individual Targets explained on...

Page 57: ...p www chiark greenend org uk sgtatham putty download html Path PuTTy application must be installed on all client computers preferably in the same path In the Windows default path ProgramFiles PuTTy se...

Page 58: ...Path these fields are only relevant in SSH mode The difference between SSH and Web mode is detailed below SSH mode default SSH mode uses an ILO console server In SSH mode the PuTTy application must b...

Page 59: ...ccessIT logs into ILO 2 with the currently logged user credentials Ensure that ILO 2 is configured to recognize the same username and password Use the Following Credentials Where the username and pass...

Page 60: ...RDP Client mode default RDP Client mode uses an RDP console server From Windows XP onwards the executable application mstsc exe comes as part of the operating system For Windows 2000 download the Cli...

Page 61: ...d you login manually Use AccessIT Credentials this means AccessIT logs into RDP with the currently logged user credentials Ensure that the Target computer is configured to recognize the same username...

Page 62: ...Windows default path ProgramFiles PuTTy see Figure 58 the application could be in any drive in the Program Files PuTTy folder See the General notes above about variables URL Host Type the URL Host of...

Page 63: ...URL Host Type the URL Host of the VNC resource Mode VNC Client default When using VNC Client mode the page appears as in see Figure 59 VNC Client mode uses a VNC console server In VNC Client the VNC...

Page 64: ...for AccessIT and VNC select this option A Password field appears Type the VNC Password AccessIT logs into VNC using this Password Note AccessIT fully supports the RealVNC Enterprise authentication me...

Page 65: ...greenend org uk sgtatham putty download html PuTTy Application Path PuTTy application must be installed on all client computers preferably in the same path In the Windows default path ProgramFiles PuT...

Page 66: ...older See the General notes above about variables Virtual Machine Path Type the Virtual Machine Path on the VMware Server Login Method Prompt for Credentials this means the VMware Server Console login...

Page 67: ...gramFiles Program Files folder SystemRoot Windows folder IP IP address IP checkbox must be selected Port TCP port number Port checkbox must be selected UserName Login User name A Login Method must be...

Page 68: ...e is configured to recognize the same User Name and or Password Use the Following Credentials Where the User Name and Password are different for AccessIT and the access service select this option User...

Page 69: ...Target page 2 For new Targets click the New Target button for existing Targets click the target name in the name column The Access Services tab appears 11 1 Default access service You can set any of...

Page 70: ...n must be installed on all client computers Path Path of the PuTTy application Only change the default path if it is unsuitable URL Host Type the URL Host of the Minicom PX Serial Port The Minicom PX...

Page 71: ...Description Description of the access service ILO URL Host Type the URL Host of the ILO 2 resource Port Application PuTTy Application Path these fields are only relevant in SSH mode The difference be...

Page 72: ...Method Prompt for Credentials This means the ILO 2 login appears and you login manually Use AccessIT Credentials This means AccessIT logs into ILO 2 with the currently logged user credentials Ensure t...

Page 73: ...es as part of the operating system Windows Linux tab Select the operating system by clicking the appropriate tab For each system the default RDP Application Path is different RDP Application Path The...

Page 74: ...s Ensure that RDP is configured to recognize the same User Name and Password Use the Following Credentials Where the User Name and Password are different for AccessIT and RDP select this option User N...

Page 75: ...gram Files PuTTy folder URL Host Type the URL Host of the SSH resource Port The SSH port number is 22 default Login Method Prompt for Credentials This means the SSH login appears and you login manuall...

Page 76: ...nt mode the page appears as in Figure 72 VNC Client mode uses a VNC console server In VNC Client the VNC application must be installed on all client computers preferably in the same path In the Window...

Page 77: ...NC the User Name and Password AccessIT logs into VNC using this Password Note AccessIT fully supports the RealVNC Enterprise authentication method and uses a secured connection to the server If free V...

Page 78: ...Telnet access The PuTTy application can be obtained from http www chiark greenend org uk sgtatham putty download html PuTTy Application Path PuTTy application must be installed on all client computers...

Page 79: ...or IP Type the Host IP of the VMware Server resource Application vmware exe is the application used for VMware Server access The VMware Server Client application can be obtained from http www vmware...

Page 80: ...the Following Credentials Where the username and password are different for AccessIT and VMware Server select this option User Name and Password fields appear Type the VMware Server User Name and Pass...

Page 81: ...user authentication is done through an LDAP server You import Users and Groups from the LDAP server and assign their permissions in the AccessIT interface To set these options From the Application men...

Page 82: ...ng Choose the number of attempts within a time period and for how long to block the account for 12 2 External authentication LDAP LDAP Lightweight Directory Access Protocol is a standard protocol for...

Page 83: ...ill act as a gateway Since the AccessIT user accounts are kept in the local database it can happen that some of the local accounts do not have related LDAP objects e g some user s account might migrat...

Page 84: ...the IP address of the Active Directory DC server Port Type the LDAP port number If left blank AccessIT uses the default LDAP port 389 which is the default port for most LDAP servers including Microsof...

Page 85: ...ve Directory tree Users belonging to the container Users in the Active Directory do not necessarily belong to any Group You can use the Active Directory command dsquery user to list all Active Directo...

Page 86: ...n section 6 on page 21 By default all imported users have User permission status Also assign their Target permissions and allowed Access Services 12 2 5 Synchronization Synchronization does two things...

Page 87: ...ed New users will be imported from Active Directory AccessIT Manager will validate all user credentials against the LDAP server only Only the admin account retains local authentication as a backdoor a...

Page 88: ...remote session level Unselecting this option will apply defaults settings to all devices In order to change the settings the administrator must configure each device separately By selecting the checkb...

Page 89: ...ge Select the maximum number of items Targets Groups etc to appear on one page When this number is reached additional items are put on another page You click on the page link to open the next page Cli...

Page 90: ...ge appears showing a list of PDU types see Figure 83 Figure 83 PDU page The columns show the following Model PDU model Manufacturer PDU manufacturer 2 From the list select the PDU brands and models ph...

Page 91: ...select the KVM switch types 1 From the Settings Attached Devices menu select KVM Switches A list of KVM switches appears see Figure 84 The columns show the following Model KVM switch model Manufacture...

Page 92: ...Central units in the DX system select Minicom DX System 64 ports Ctrl For managed mode select the correct DX configuration with PRT SCR and not Ctrl hotkey For example when there is 1 DX 432 Central...

Page 93: ...elect a Console server type 1 From the Settings Attached Devices menu select Console Servers the Console Servers page appears showing a list of Console Servers see Figure 85 Figure 85 Console Servers...

Page 94: ...nicom com to obtain a new Serial Console definition file When you receive the file do the following 1 Save the file on your computer s hard disk 2 Login to AccessIT as an Administrator 3 From the Cons...

Page 95: ...backup schedule for the AccessIT Manager database To do so From the Maintenance menu click Backup Restore the Backup page appears see Figure 86 Figure 86 Backup page 15 1 1 The backup elements Creden...

Page 96: ...ime Select the time hour and minute that the backup should initiate Select days Select which days the backup should be performed Click to save the settings The scheduled times work according to the in...

Page 97: ...to factory default settings To restore the AccessIT Manager to its factory default settings Click A prompt appears notifying you that all database configurations will be lost Click OK AccessIT system...

Page 98: ...com 2 Save the file on the client computer 3 Login to the AccessIT Manager Web interface 4 From the Settings Maintenance menu click Firmware Upgrade Figure 89 appears Figure 89 Firmware upgrade 5 Pres...

Page 99: ...y unit before configuring the primary unit Configuration involves changing the secondary unit IP address so as not to cause a network conflict by having the same IP address as the primary unit and ass...

Page 100: ...Click The unit restarts in Secondary mode 15 4 3 Configuring the primary unit 1 From the primary unit login to the AccessIT Manager Web interface 2 From the Settings Maintenance menu click Replication...

Page 101: ...unit 4 Change the IP address to match the original primary unit s IP address The IP address to which all IP devices are pointing Do this in the Network tab under Settings Unit Maintenance see section...

Page 102: ...imary unit and secondary unit 15 4 5 2 Option 2 The original secondary unit is the primary unit and the original primary unit is the secondary unit 1 Before connecting the returned primary unit to the...

Page 103: ...running and is in secondary unit mode but the Secondary unit not responding or Secondary unit not replicating notification persists do the following Convert both the secondary and primary units to st...

Page 104: ...em or configuration events User User name that caused the event Source source of the event Date Time exact date time of the event 15 5 1 Drop down search menus From the drop down search menus you can...

Page 105: ...ced button Click the Log Settings window appears see Figure 95 Figure 95 Log Settings window From here you can clear all log events or export a log to read and or save as a csv file The file can be vi...

Page 106: ...96 SNMP From this page you can activate or deactivate SNMP logging Enable traps Check to enable sending SNMP traps of AccessIT events and operation SNMP Manager IP Enter the SNMP Server IP address Co...

Page 107: ...ose the time zone These parameters are used in the Event log in scheduled backups and in CFG updates Figure 97 Unit Maintenance 16 2 Network tab Click the Network tab the following appears Figure 98 N...

Page 108: ...UIDE 107 16 3 Power Control tab Click the Power Control tab the following appears Figure 99 Power Control tab For maintenance purposes To shutdown the AccessIT unit click To restart the AccessIT unit...

Page 109: ...ss services Default access service icon Power management icons appear in this column where relevant Description of Target as input by the Administrator Figure 100 Access page 17 1 Access page columns...

Page 110: ...assigned to any IP device Updating device Device is receiving an updated configuration from AccessIT Manager and cannot currently serve remote sessions Unavailable IP device is not available IP devic...

Page 111: ...n The Remote console window with the Target s screen and toolbar appear see Figure 102 Toolbar Figure 102 Remote console window On the remote console you have the following Target name The currently a...

Page 112: ...of the screen To display the Toolbar permanantly click the tack icon on the Toolbar 17 5 Virtual Media Virtual Media only appears when the Target is connected to a PX USB With Virtual Media you can m...

Page 113: ...e Virtual Media Because Virtual Media emulates USB 1 1 over a TCP connection it has a number of limitations which govern the Virtual Media compatibility and operation Virtual Media emulates USB 1 1 It...

Page 114: ...options to choose from From the Toolbar click Session Profile The Session Profile box appears see Figure 105 Figure 105 Session Profile box You have the following options Local Mouse Pointer You can c...

Page 115: ...ser toolbar and click the Restore button Note Full screen mode can also be activated from the Session Profile box see above About Click About to verify the Client Firmware KME Keyboard Mouse Emulation...

Page 116: ...best compression and colors according to the network conditions Click OK The chosen setting take effect and the screen of the last accessed Target Server appears 17 9 Adjusting the Video settings To...

Page 117: ...s to adjust the brightness and contrast of the displayed image Move the sliders to change the displayed image Click in the area of the sliders for fine tuning For the following controls choose the app...

Page 118: ...on Note Only the currently accessed Target server is affected so to power manage other Target servers you must access each one individually 17 11 Keyboard key sequences Click A list of defined keyboar...

Page 119: ...the Special Key Manager box press Record New The Macro box appears see Figure 110 Figure 110 Macro box 2 Give the key sequence a name in the Label field 3 Click Start Recording 4 Press the desired key...

Page 120: ...er and aligns the two pointers To perform the calibration when the Target Server Operating system is Windows NT4 2000 or 98 From the Toolbar click Calibrate The IP device saves this alignment so calib...

Page 121: ...ders to the same values as set in the Target s Mouse Properties window 3 Click OK to save the settings 2 examples For Windows XP Go to the Mouse settings on the Target and uncheck Enhance pointer prec...

Page 122: ...ct Standard Mouse and uncheck Microsoft Mouse Max Rate this defines the maximum mouse report rate For Sun Solaris the default value is 20 in order to support older Sun versions 17 13 2 PX USB KVM IP F...

Page 123: ...Toolbar click The Login page appears You can re login or close the browser window For DXU IP II For managed mode the User disconnects from the server and from the remote session For enabled mode the U...

Page 124: ...3 17 15 Exiting the AccessIT system To exit the system Just below the Minicom logo click Logout The login screen appears and you are logged out Note Exiting the AccessIT Manager has no effect on open...

Page 125: ...ogin There is no limit to the amount of concurrent users Target sets appear as sub folders Target with default access service Click an icon here to access the Target with a non default access service...

Page 126: ...displays all Targets that the user has permission to access Target Sets appear as sub folders Click a Target Set to display the Targets in that Set 18 3 1 Connecting to a KVM IP device Target To conn...

Page 127: ...s configured in section 10 3 on page 55 There is no difference connecting to KVM IP or to any other Access Service VNC RDP etc 18 3 3 Changing the password Click the user name below AccessIT The Chang...

Page 128: ...IP device unit directly by entering its IP address into your web browser Note This is only if the system is working in Local Authentication mode and not in External Authentication LDAP mode To change...

Page 129: ...8 20 About Click at the top of the page the About page appears see Figure 116 This contains information about the version of the AccessIT firmware IP devices firmware Switch definition file Figure 116...

Page 130: ...900 cannot connect 1 Try to restart the unit and wait until it s online 2 Ensure that port 900 is not blocked by another application 3 Ensure there are no duplicated IP devices on the network with th...

Page 131: ...r 1 Check the cable connectivity from the KVM IP device to the KVM Switch 2 Confirm that from the local console using the KVM Switch hotkey you can switch between the KVM ports 3 Confirm that the KVM...

Page 132: ...cted internally to a USB port of AccessIT Manager If the key is disconnected during operation of the system Users are unable to login and error message appears Users that were logged in before the key...

Page 133: ...30 VAC 50 60Hz autosensing Environmental Temperature Operating 10 to 35 C 50 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity Operating 20 to 80 non condensing with a maximum humidity gradatio...

Page 134: ...electrical and electronic equipment from Minicom they are entitled to Send old equipment for recycling on a one for one like for like basis this varies depending on the country Send the new equipment...

Page 135: ...s ______________ Identifying Name ________________ OS _____________ Mouse settings Acceleration______ Threshold________ Target server PX Identifying Name e g by location ___________ MAC address ______...

Page 136: ...ation______ Threshold_______ Target server Target server Target server Target server Identifying Name _________________ Port number_______ OS _____________ Mouse settings Acceleration______ Threshold_...

Page 137: ...AccessIT 136...

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