background image

1

For Windows 98 SE/2000/Me

Q1: My computer cannot detect the FireWire card (IEEE

1394) I have just installed.

Follow the steps below:

1. Check the version of your Windows operating software.

a) Click Start

Start

Start

Start

Start, Settings

Settings

Settings

Settings

Settings, and select Control Panel

Control Panel

Control Panel

Control Panel

Control Panel.

b) From the Control Panel

Control Panel

Control Panel

Control Panel

Control Panel, double click the System 

System 

System 

System 

System icon.

c) The System Properties

System Properties

System Properties

System Properties

System Properties will show the Windows version

currently installed and running in your computer.

d) If the version is not correct, update your operating system

to Windows 98 SE/2000/Me.

2. Check if Windows 98 SE/2000/Me has detected your FireWire

card (IEEE 1394) by going through the Start button on the
Taskbar.

a) Click Start

Start

Start

Start

Start, Settings

Settings

Settings

Settings

Settings, and select Control Panel

Control Panel

Control Panel

Control Panel

Control Panel.

b) From the Control Panel, double-click the System

System

System

System

System icon. For

Windows 98 SE/Me, select Device Manager

Device Manager

Device Manager

Device Manager

Device Manager; for Windows

2000, select Har

Har

Har

Har

Hardwar

dwar

dwar

dwar

dwareeeee, then Device Manager

 Device Manager

 Device Manager

 Device Manager

 Device Manager.

c) Double-click the 1394 Bus Controller

1394 Bus Controller

1394 Bus Controller

1394 Bus Controller

1394 Bus Controller/IEEE 1394 Bus host

IEEE 1394 Bus host

IEEE 1394 Bus host

IEEE 1394 Bus host

IEEE 1394 Bus host

controllers

controllers

controllers

controllers

controllers; the Properties 

Properties 

Properties 

Properties 

Properties dialog box will display the status

of the device.

If any of these [?] [!] icons appear next to the device name, this
indicates that the driver has been disabled or was not properly
installed. See next section.

Windows 98 SE/Me

   

ê

Windows 2000

  

ê

Troubleshooting Tips

for Microtek/Artix scanners with the FireWire interface

Windows 98 SE

ê

Windows 2000

ê

April 2001

Summary of Contents for Artix Series

Page 1: ...Settings Settings Settings and select Control Panel Control Panel Control Panel Control Panel Control Panel b From the Control Panel double click the System System System System System icon For Windo...

Page 2: ...card IEEE 1394 was found but my scanner cannot be detected by Windows 98 SE If you are currently using the FireWire interface on Windows 98 SE you need to follow the instructions below to reinstall Fi...

Page 3: ...ies System Properties System Properties System Properties System Properties Device Manager Device Manager Device Manager Device Manager Device Manager dialog box Step 1 and 2 then click the plus sign...

Page 4: ...s properly connected to your computer You can only have one cable connected at a time 3 Turn the scanner on and wait until all the lights stop blinking and remain on solid If you have followed all the...

Page 5: ...s and select Control Panel Control Panel Control Panel Control Panel Control Panel 2 Double click on the System System System System System icon in Control Panel and select Device Manager Device Manag...

Page 6: ...n If the scanner doesn t have a SCSI terminator switch plug the SCSI terminator on the SCSI port d If your scanner is chained to other SCSI device the SCSI ID of the SCSI device should not be set to t...

Page 7: ...ove the SCSI interface card from your computer Then re install it make sure the card is seated all the way in and secured into the PCI card slot The PCI card slot normally appears in white or ivory Q3...

Page 8: ...SB If USB If USB If USB is chosen the SCSI cable along with the is chosen the SCSI cable along with the is chosen the SCSI cable along with the is chosen the SCSI cable along with the is chosen the SC...

Page 9: ...your G3 remove the SCSI interface card from your Macintosh Then reinstall it make sure the card is seated all the way in and secured into the card slot Q2 My SCSI card is detected by Macintosh but the...

Page 10: ...nnected to finish a complete connec tion Depending on different configurations you may require 25 pin SCSI terminator If USB is chosen the SCSI cable along with the terminator should all be removed Q4...

Page 11: ...screen BIOS checking procedures To set the correct BIOS settings the following settings must be set in your computer s BIOS 1 Plug Play OS Aware YES 2 Plug Play AUTO if you have this option 3 On board...

Page 12: ...all the scanner driver 2 Reconnect it to both the scanner and the computer 3 Turn off the scanner and turn it back on 4 Restart your computer If the USB host controller and a USB root hub appear it me...

Page 13: ...ning operation Q2 Scanner not found A2 Make sure you have correctly connected the USB cable then restart your scanner Q3 Keyboard inactive or mouse hang up A3 Reconnect the USB cable then restart your...

Reviews: