McAfee VIRUSSCAN HOME EDITION 7.0 Manual Download

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P R O D U C T G U I D E

McAfee Vir usScan Professional Edition

V E R S I O N 7 . 0

Summary of Contents for VIRUSSCAN HOME EDITION 7.0

Page 1: ...P R O D U C T G U I D E McAfee VirusScan Professional Edition V E R S I O N 7 0 ...

Page 2: ...TREE MCAFEE MCAFEE IN KATAKANA MCAFEE AND DESIGN MULTIMEDIA CLOAKING NET TOOLS NET TOOLS IN KATAKANA NETCRYPTO NETOCTUPUS NETSCAN NETSHIELD NETSTALKER NETWORK ASSOCIATES NETXRAY NOTESGUARD NUTS BOLTS OIL CHANGE PC MEDIC PC MEDIC 97 PCNOTARY PGP PGP PRETTY GOOD PRIVACY PRETTY GOOD PRIVACY PRIMESUPPORT RECOVERKEY RECOVERKEY INTERNATIONAL REGISTRY WIZARD REPORTMAGIC RINGFENCE ROUTER PM SALESMAGIC SEC...

Page 3: ...ded that the copy you make contains all of the Software s proprietary notices unaltered and unobstructed b Server Mode Use You may use the Software on a Client Device as a server Server within a multi user or networked environment Server Mode only if such use is permitted in the applicable price list or product packaging for the Software A separate license is required for each Client Device or sea...

Page 4: ... benchmark tests regarding this Software contact McAfee to verify that You possess the correct Software for the test and the then current version and edition of the Software You agree not to permit any third party other than third parties under contract with You which contains nondisclosure obligations no less restrictive than those set forth herein to use the Licensed Program in any form and shal...

Page 5: ...CIDENTAL OR CONSEQUENTIAL DAMAGES SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU The foregoing provisions shall be enforceable to the maximum extent permitted by applicable law 8 United States Government The Software and accompanying Documentation are deemed to be commercial computer software and commercial computer software documentation respectively pursuant to DFAR Section 227 7202 and F...

Page 6: ...siness hours and upon prior written notice McAfee may visit you and you will make available to McAfee or its representatives any records pertaining to the Software to McAfee The cost of any requested audit will be solely borne by McAfee unless such audit discloses an underpayment or amount due to McAfee in excess of five percent 5 of the initial license fee for the Software or you are using the So...

Page 7: ... as set forth in this Section 1 The Software is in use on a Client Device when it is loaded into the temporary memory i e random access memory or RAM or installed into the permanent memory e g hard disk CD ROM or other storage device of that Client Device This license authorizes you to make one copy of the Software solely for backup or archival purposes provided that the copy you make contains all...

Page 8: ...nstallation or use of the Software does not transfer to you any title to the intellectual property in the Software and you will not acquire any rights to the Software except as expressly set forth in this Agreement All copies of the Software and Documentation made hereunder must contain the same proprietary notices that appear on and in the Software and Documentation 5 Restrictions You may not sel...

Page 9: ... CONDITION THAT THE SOFTWARE WILL BE ERROR FREE OR FREE FROM INTERRUPTIONS OR OTHER FAILURES OR THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU 7 Limitation of Liability UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY WHETHER IN TORT CONTRACT OR OTHERWISE SHALL MCAFEE OR ITS SUP...

Page 10: ... express or implied warranty or condition of fitness for High Risk Activities 11 Miscellaneous This Agreement is governed by the laws of the Netherlands The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded Disputes with respect to this Agreement as well as with respect to its conclusion and execution will be submitted exclusively t...

Page 11: ...essional Edition 25 Introduction 25 The Title bar and Tool bar 25 Status information 26 The Task pane 27 Other McAfee VirusScan Professional Edition features 29 About VShield Scanner 30 VShield automatic protection settings 30 How to Start and Stop VShield Scanner 32 Using Quarantine 33 How to managing quarantined files 33 Safe Sound 34 Safe Sound configuration 35 Emergency disk creation 35 Using ...

Page 12: ...uickClean Lite 45 Clean your computer with QuickClean Lite 45 How QuickClean Lite works 45 McAfee Shredder 46 Securely delete files using McAfee Shredder 46 Shredder is easy to use 47 7 Updating McAfee VirusScan Professional Edition 49 About Instant Updater 49 Instant Updater features 49 Configuration 50 A How to Contact McAfee 51 www McAfee at Home com 51 Customer Service 51 Technical Support 51 ...

Page 13: ...ndicate new mass mailers are present or attachments with double file extensions HAWK has been enhanced to include e mail clients other than just Microsoft Outlook it now supports Outlook Express Eudora and other e mail that uses SMTP Simple Mail Transfer Protocol this includes many popular email clients however does not include Internet based email like Hotmail for example n Script Stopper Many of...

Page 14: ...tings status and version information about your virus definitions The Home page also informs you if an update to McAfee VirusScan Professional is available for download and the total number of scan operations performed n On Demand Scanning ODS On demand scanning enables you to scan at any time For example if you suspect you have come in contact with an infected file but have not accessed the file ...

Page 15: ...a quarantine folder This moves infected files from areas where they can be accessed and enables you to clean or delete them at your convenience n The E mail Scan extension This component allows you to scan your Microsoft Exchange or Outlook mailbox or public folders to which you have access directly on the server This invaluable x ray peek into your mailbox means that VirusScan software can find p...

Page 16: ...memory allocations SCAN EXE will transfer control to this scanner when its specialized capabilities can enable your scan operation to run more efficiently M SCAN86 EXE a scanner for 16 bit environments only This scanner includes a limited set of capabilities geared to 16 bit environments SCAN EXE will transfer control to this scanner if your computer is running in 16 bit mode but without special m...

Page 17: ...y that VirusScan software will run on your system System requirements To install this product you require the following Desktop and notebook computers To use McAfee VirusScan Professional Edition you need n Windows 98 Windows Me Windows 2000 Professional Windows XP Home Edition or Windows XP Professional n Internet Explorer 4 01 Service Pack 2 or higher required IE 5 01 or later recommended n 65 m...

Page 18: ...ped with ActiveSync 3 0 or later Any CE device with ActiveSync 3 will function properly Symbian EPOC system requirements McAfee VirusScan for Symbian s EPOC will install and run on any IBM PC or PC compatible computer equipped with PsiWin 2 3 or equivalent for non Psion EPOC devices All EPOC devices should ship with PsiWin 2 3 EPOC Connect 5 These include n Psion Revo n Psion Series 5mx n Psion Se...

Page 19: ...dows Start menu select Run The Run dialog box displays b Type X SETUP EXE in the text box provided then click OK 4 Here X represents the drive letter for your CD ROM drive or the path to the folder that contains your extracted files To search for the correct files on your hard disk or CD ROM click Browse a Before proceeding with the installation Setup first checks to see whether your computer has ...

Page 20: ...onal Edition NOTE If your computer does not have the required fonts to view the End User s License Agreement EULA then you may locate the appropriate EULA on your McAfee software installation CD You must read and agree to the terms of the agreement to complete your installation ...

Page 21: ...ck End Task for every item on the list except Explorer 3 Repeat steps 2 and 3 until you ve closed everything except Explorer 4 When you see only Explorer in the Close Program dialog box click Cancel Step 2 Remove temporary files Delete the contents of the Windows Temp folder 1 Double click the My Computer icon on your desktop The My Computer window opens Double click the C drive You are now viewin...

Page 22: ...r drive for errors Depending on the size of your hard drive ScanDisk may take several minutes to complete its job 5 When ScanDisk is finished close ScanDisk 6 Click Start on the Windows task bar point to Programs then Accessories then System Tools and click Disk Defragmenter 7 Click OK to start Disk Defragmenter Depending on the speed of your computer and the size of your drive this may take sever...

Page 23: ...ur computer as directed by setup Important information about Windows XP migration Upgrading your computer s operating system from any version of Windows to Windows XP causes all McAfee products installed before migration to become disabled after migration to Windows XP You will be made aware of this situation as you make your first attempt to start a McAfee product after migration you will be inst...

Page 24: ...Installing McAfee VirusScan Professional Edition 24 McAfee VirusScan Professional Edition ...

Page 25: ...s screen displays three regions that provide you with dynamic information about current status and navigation links to all tasks The Title bar and Tool bar Title bar The Home page displays most of your standard Windows elements that which includes n The title bar displays the name of the program that is currently running n Close and minimize buttons McAfee VirusScan Professional Edition s interfac...

Page 26: ...Status of automatic file scanning This message lets you know if you computer is or is not protected by automatic file scanning If you are not protected Click here to enable automatic file scanning displays You can click this message to instantaneously enable automatic file scanning Help submenu item Select this item to Help on this page w View online Help for the screen you are currently viewing C...

Page 27: ... have installed in your computer About Tasks Starting a task is as easy as clicking its link The Task list allows you to start McAfee VirusScan Professional s major components Although the tasks you can perform will vary based upon your computer s operating system and its configuration primary tasks include n Scan for viruses now This task allows you to scan your entire computer for viruses Here y...

Page 28: ...for scan events or create a custom list of scan events n View VirusScan s activity logs Activity logs contains records about VirusScan settings scan results and historical records of scans performed Select this task to view these records n Configure Instant Updater Instant Updater is the mechanism used to register your product and to communicate with McAfee to check for an update to virus definiti...

Page 29: ...n s background scanner VShield n About VirusScan This option provides you with version information about McAfee VirusScan Professional Edition Windows Explorer plug in With functionality similar to that of the VShield system tray icon you can display a VirusScan toolbar in Windows Explorer To display the VirusScan toolbar right click the Windows Explorer toolbar and select McAfee VirusScan The Vir...

Page 30: ...mail client applications VShield Scanner starts when you start your computer and stays in memory until you shut it or your system down VShield automatic protection settings The VShield scanner consists of related modules each of which has a specialized function You can configure settings for all of these modules in the VShield properties sheet System Scan The System scanner looks for viruses on yo...

Page 31: ...occurs HAWK can prevent viruses worms and trojans from spreading further while VirusScan cleans the virus to remove it from your computer About Script Stopper Script Stopper is a VirusScan protection mechanism associated with the HAWK Script Stopper detects the activities performed by malicious script methods and routines For example Script Stopper detects scripts that try to n Delete open or make...

Page 32: ...utomatic file protection Using the Windows Control Panel applet 1 With the VShield Scanner running from the Windows task bar select Start Settings Control Panel The Windows Control Panel displays 2 Double click the VirusScan icon The VirusScan Services dialog box displays 3 Select the Service tab and click Stop VShield Scanner stops 4 By default setup configures McAfee VirusScan Professional Editi...

Page 33: ...fore selecting Restore n Delete Select this option to delete the infected file Make sure to note the file location so you have a record of the deleted files You will need to restore deleted files from backup copies WARNING Choose Delete only if a backup copy of the file is available To learn more about how to restore Windows system files please visit www avertlabs com n Submit quarantined files to...

Page 34: ...s automatic backups When you select to have Safe Sound automatically create a backup set for you it creates the first backup set while you are stepping through the Safe Sound Wizard Thereafter while the Enable Automatic Backup option is selected it continues to update your backup set at the time delay you ve specified If you chose to make Mirror backups Safe Sound updates your backup set at the sa...

Page 35: ...at installation Setup offers to create an Emergency Disk you can use to start your system in a virus free environment Should the VirusScan software itself become infected or if you want to be sure your computer is clean before you install any other software create and use an Emergency Disk to start your computer VirusScan software comes with an Emergency Disk wizard that makes disk creation simple...

Page 36: ...f records in all of these areas by simply using your wireless device You can even set an alarm to alert you of important meetings events or tasks to do during the day week or month How VirusScan protects your wireless device McAfee VirusScan is an application designed to protect your data by scanning the files on your wireless device every time a data exchange or update is performed with your comp...

Page 37: ...o 2100 Series Compaq Pocket PC w PPT 2700 Series Symbol Technologies Pocket PC w Jornada 540 w Jornada 680 w Jornada 720 Hewlett Packard Pocket PC w E125 w EM500 Cassiopeia Windows CE w PenCentra 130 Fujitso Windows CE w HPW 600 ET Hitachi Windows CE w WorkPad z50 IBM EPOC w Psion Series 5MX w Psion Revo Psion PLC EPOC w Mako Diamond Table 3 1 Examples of wireless devices that McAfee VirusScan sup...

Page 38: ...Getting Started with McAfee VirusScan Professional Edition 38 McAfee VirusScan Professional Edition ...

Page 39: ...erform your initial data synchronization operation The Resident Scanner resides on your wireless device and allows you to scan the device at any time without having to be connected to your personal computer There are two types of scanning operations that VirusScan Professional allows you to perform n On Demand Scanning Scan your device at any time at your convenience n On Access Scanning VirusScan...

Page 40: ...es the virus and continues scanning M Continue scanning The scanner ignores the virus and continues scanning 4 Select any of the check boxes to define what the scanner displays during the scan which files are scanned and if you want to record the scanning activity in a log file 5 When you have made your selections tap Done to return to the VirusScan Home screen How to configure on access scanning ...

Page 41: ...ns M Tap Scan in the VirusScan Home screen M Tap the Menu and select Scan System 2 When the On Demand Scan is complete you can view the results in the Scan Complete screen M Total scanned Total number of files scanned M Viruses found Number of viruses found M Trojans found Number of trojans found M A list of the names of suspicious files found 3 If you want to view information on any files listed ...

Page 42: ...Scanning Your Wireless Device 42 McAfee VirusScan Professional Edition ...

Page 43: ...hem back to their source In addition to helping you make more informed decisions as what to allow or block built in tools let you gain valuable information that can be used to report hackers and spammers to their ISPs and the authorities n Firewall Settings Security Check Examines your firewall security settings flags them and suggests changes allowing you to rectify weaker settings before hackers...

Page 44: ...irewall from being shut down without you password Additional resources McAfee Firewall Product Guide The Product Guide is located in McAfee Firewall installation source folder You need Acrobat Reader to view the Product Guide Online Help Online help for McAfee Firewall can be accessed from any screen You can view screen level Help or Help for McAfee Firewall by selecting Help on this page or Conte...

Page 45: ...ation shortcuts and system file references for applications that no longer exist on your computer n Delete temporary files n Remove deleted and sent messages from a Microsoft supported e mail client i e Outlook Outlook Express n Delete Most Recently Used shortcuts n Use McAfee Shredder to securely shred the items you want to remove from your computer How QuickClean Lite works First you select the ...

Page 46: ...es in clusters made up of multiple sectors on the disk Windows also saves a road map or index that points to these clusters in two copies of the FAT File Allocation Table The FAT contains the directions to all the pieces of your files so that applications can find them again later In addition to FAT file systems McAfee Shredder supports New Technology Filing System NTFS NTFS is the file system use...

Page 47: ...f repeatedly erasing the data or Custom to indicate how many passes to make which allows up to 99 passes Shredder is easy to use You can shred files using drag and drop which is a fast way if all the files are centrally located If the files are in several places you can shred them by starting McAfee Shredder and selecting the files to erase A wizard guides you through the process McAfee Shredder a...

Page 48: ...McAfee VirusScan Professional s Integrated Features 48 McAfee VirusScan Professional Edition ...

Page 49: ...roduct fixes are periodically available n New product content is updated periodically n Updates to anti virus signature files are frequently available How Does the Updating Process Work Instant Updater allows you to obtain and apply updates to your McAfee products while connected to the Internet If an update exists you will receive a notification At that time you can download and apply the updates...

Page 50: ...cAfee product You can manually update while connected to the Internet To do this select the UPDATE function from within the individual product Manual Updating provides you with explicit control of the updating process Home page query Related to Instant Updater is Home page query This feature allows you to configure your McAfee product s home page to display a message when an update is available Af...

Page 51: ...lease visit http www mcafeehelp com Our support web site offers 24 hour access to solutions to the most common support requests in our easy to use 3 step Answer Wizard Additionally you may use our advanced options which include a Keyword Search and our Help Tree which have been designed with the more knowledgeable user in mind If a solution to your problem cannot be found you may also access our 2...

Page 52: ...rusScan includes twelve 12 months of free virus protection updates obtained using Instant Updater Renewal subscriptions are available at a cost of 9 95 per year at the www McAfee at home com Buy page Please note that pricing is subject to change and we suggest that you refer to www McAfee at home com for the latest price quote Eleven months after registering your McAfee VirusScan Professional prod...

Page 53: ...Information ii D DATs 27 to 28 49 E E mail Scan extension 15 E mail Scanner 30 Emergency Disk 15 EPOC 18 F Firewall 43 H HAWK 15 Hostile Activity Watch Kernel 15 HotSync Manager 18 How to Configure and scan my wireless device 28 I Instant Updater 15 About 49 Auto Inquiry 50 Auto Update 49 Configuration 50 Home page query 50 Manual Update 50 M McAfee Firewall Additional resources 44 New features 43...

Page 54: ...ss Devices 18 T Tasks 27 Automatic Protection Settings 27 Check for a VirusScan update 27 Other Tasks 27 Scan for viruses now 27 The Task pane 27 Title bar 25 Tool bar 26 Troubleshooting Installation problems 21 Windows XP migration 23 U Uninstalling 22 V Virus Definition Renewal 52 VirusScan scan engine 15 28 35 49 VShield Scanner 14 30 Control Panel applet 32 E Mail Scan 30 HAWK 31 How to start ...

Page 55: ...Product Guide 55 Index ...

Page 56: ... on products worldwide services and support contact your authorized McAfee sales representative or visit us at Network Associates 13465 Midway Road Dallas TX 75244 972 308 9960 www mcafee at home com N A I 5 9 6 0 0 1 0 1 ...

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