MaxiCheck MX808TS User Manual Download

Page: 1 / 172

Trademarks

Autel

, MaxiSys

, MaxiDAS

, MaxiScan

, MaxiCheck

, MaxiRecorder

, and

MaxiCheck

are trademarks of Autel Intelligent Technology Corp., Ltd.,

registered in China, the United States and other countries. All other marks

are trademarks or registered trademarks of their respective holders.

Copyright Information

No part of this manual may be reproduced, stored in a retrieval system or

transmitted, in any form or by any means, electronic, mechanical,

photocopying, recording, or otherwise without the prior written permission of

Autel.

Disclaimer of Warranties and Limitation of Liabilities

All information, specifications and illustrations in this manual are based on

the latest information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While

information of this manual has been carefully checked for accuracy, no

guarantee is given for the completeness and correctness of the contents,

including but not limited to the product specifications, functions, and

illustrations.
Autel will not be liable for any direct, special, incidental, indirect damages or

any economic consequential damages (including the loss of profits).

IMPORTANT

Before operating or maintaining this unit, please read this manual carefully,

paying extra attention to the safety warnings and precautions.

For Services and Support

pro.autel.com

www.autel.com

1-855-288-3587/1-855-AUTELUS (North America)

0086-755-86147779 (China)

[email protected]

For technical assistance in all other markets, please contact your local

selling agent.

Summary of Contents for MX808TS

Page 1: ... information available at the time of printing Autel reserves the right to make changes at any time without notice While information of this manual has been carefully checked for accuracy no guarantee is given for the completeness and correctness of the contents including but not limited to the product specifications functions and illustrations Autel will not be liable for any direct special incid...

Page 2: ...ods and test procedures It is essential to perform tests in an appropriate and acceptable manner that does not endanger your safety the safety of others in the work area the device being used or the vehicle being tested Before using the device always refer to and follow the safety messages and applicable test procedures provided by the manufacturer of the vehicle or equipment being tested Use the ...

Page 3: ... moving or hot engine parts Operate the vehicle in a well ventilated work area for exhaust gases are poisonous Put the transmission in PARK for automatic transmission or NEUTRAL for manual transmission and make sure the parking brake is engaged Put blocks in front of the drive wheels and never leave the vehicle unattended while testing Be extra cautious when working around the ignition coil distri...

Page 4: ... in personal injury or damage to the test equipment To avoid damaging the test equipment or generating false data make sure the vehicle battery is fully charged and the connection to the vehicle DLC is clean and secure Do not place the test equipment on the distributor of the vehicle Strong electro magnetic interference can damage the equipment ...

Page 5: ...ABLISHING VEHICLE COMMUNICATION 17 GETTING STARTED 20 VEHICLE IDENTIFICATION 21 NAVIGATION 27 DIAGNOSIS 30 GENERIC OBD II OPERATIONS 42 EXITING DIAGNOSTICS 47 5 SERVICE 48 OIL RESET SERVICE 48 ELECTRONIC PARKING BRAKE EPB SERVICE 51 BATTERY MANAGEMENT SYSTEM BMS SERVICE 55 STEERING ANGLE SENSOR SAS SERVICE 61 DIESEL PARTICLE FILTER DPF SERVICE 63 IMMOBILIZER IMMO SERVICE 71 6 TPMS 74 GETTING START...

Page 6: ...ISPLAY TABLET UPDATE 115 MAXIVCI MINI UPDATE 118 10 VCI MANAGER 119 BT PAIRING 120 UPDATE 120 PROGRAMMER UPDATE 121 11 SHOP MANAGER 122 VEHICLE HISTORY 123 WORKSHOP INFORMATION 125 CUSTOMER MANAGER 126 12 ACADEMY 130 13 REMOTE DESK 131 14 MAXIFIX 133 NAVIGATION 133 OPERATIONS 136 15 SUPPORT 143 PRODUCT REGISTRATION 143 SUPPORT SCREEN LAYOUT 144 MY ACCOUNT 144 USER COMPLAINT 145 ...

Page 7: ...ATABASE 151 16 QUICK LINK 152 17 FUNCTION VIEWER 153 18 MAINTENANCE AND SERVICE 156 MAINTENANCE INSTRUCTIONS 156 TROUBLESHOOTING CHECKLIST 157 ABOUT BATTERY USAGE 157 SERVICE PROCEDURES 158 19 COMPLIANCE INFORMATION 161 20 WARRANTY 164 LIMITED ONE YEAR WARRANTY 164 ...

Page 8: ...ility of other modules and optional tools or accessories Conventions The following conventions are used Bold Text Bold text is used to highlight selectable items such as buttons and menu options Example Tap OK Notes and Important Messages Notes A NOTE provides helpful information such as additional explanations tips and comments Example NOTE New batteries reach full capacity after approximately 3 ...

Page 9: ...nks or links that take you to other related articles procedures and illustrations are available in electronic documents Blue italic text indicates a selectable hyperlink and blue underlined text indicates a website link or an email address link Illustrations Illustrations used in this manual are samples the actual testing screen may vary for each vehicle being tested Observe the menu titles and on...

Page 10: ...ttery Management System and DPF Diesel Particulate Filter In addition to OBD II diagnostics and special functions MX808TS can carry out comprehensive TPMS services with ease There are two main components of the MX808TS system MX808TS Display Tablet the central processor and monitor for the system MaxiVCI Mini Vehicle Communication Interface the device for accessing vehicle data This manual describ...

Page 11: ...er LED displays different colors in response to the following scenarios A Green Illuminates green when the Display Tablet is charging and the battery level is above 90 Illuminates green when the Display Tablet is powered on and the battery level is above 15 B Yellow Illuminates yellow when the Display Tablet is charging and the battery level is below 90 C Red Illuminates red when the Display Table...

Page 12: ...ini USB OTG Port 10 Micro SD Card Slot holds the micro SD card 11 HDMI High Definition Multimedia Interface Port 12 USB Port 13 Lock Power Button turns the device on off with long press or locks the screen with short press Power Sources The Display Tablet can receive power from any of the following sources Internal Battery Pack External Power Supply Figure 2 2 Display Tablet Back View ...

Page 13: ... battery pack Technical Specifications Table 2 1 Specifications Item Description Recommended Use Indoor Operating System AndroidTM 4 4 2 KitKat Processor Cortex A9 processor 1 5 GHz Memory 32GB Display 7 inch LCD capacitive touchscreen with 1024 x 600 resolution Connectivity Mini USB 2 0 USB 2 0 Wi Fi HDMI Type A Micro SD card supports up to 32GB Sensors Light sensor for brightness auto changing A...

Page 14: ...otocols ISO9141 2 ISO14230 2 ISO15765 K L Line Flashing Code SAE J1850 VPW SAE J1850PWM ISO11898 Highspeed Middlespeed Lowspeed and Singlewire CAN fault tolerant CAN SAE J2610 GM UART UART Echo Byte Protocol Honda Diag H Protocol TP2 0 TP1 6 VCI Vehicle Communication Interface The wireless diagnostic interface MaxiVCI Mini is a small vehicle communication interface VCI used to connect to a vehicle...

Page 15: ...Port provides the easiest connection between the device and the display tablet or the PC via a USB cable Table 2 2 Power LED on the Front Panel LED Color Description Power Green Illuminates solid green when powered on Red Flashes red when system failure occurs Note The power LED illuminates red automatically every time when the device is powered up which is a normal self test procedure and it will...

Page 16: ...id blue when the device is successfully connected via BT but there is no communication with the vehicle Flashes blue when the device is successfully connected via BT and there is communication with the vehicle Technical Specifications Table 2 4 Specifications Item Description Communications BT V 2 1 EDR USB 2 0 Wireless Frequency 2 4 GHz Input Voltage Range 12 VDC Supply Current 150 mA 12 VDC Oper...

Page 17: ...icle s DLC and provides wireless connection between the Display Tablet and the vehicle USB Cable for test 2 m USB Cable for charging 90 cm USB External Power Adapter Together with the mini USB cable connects the Display Tablet to the external DC power port for power supply Magnet Used to trigger magnetically activated sensors early model TPMS sensors User Manual Instructions on tool operations Qui...

Page 18: ...om the actual ones Powering Up Long press the Lock Power button on the top right side of the Display Tablet to switch the unit on The power LED light will illuminate green The system boots up and shows the lock screen Slide the Lock icon to the left to enter the MaxiCheck Job Menu or slide to the right to unlock Figure 3 1 Sample MaxiCheck MX808TS Job Menu 1 Application Buttons 2 Locator and Navig...

Page 19: ...ons of the available applications in the MaxiCheck system Table 3 1 Applications Button Name Description Diagnostics Configures the unit to operate as a diagnostic tool See Diagnostics on page 17 for details Service Consists of 6 special functions and more functions are coming soon See Service on page 48 for details TPMS Launches the TPMS service program directly See TPMS on page 74 for details Da...

Page 20: ...mote support using the TeamViewer application program See Remote Desk on page 131 for details MaxiFix Launches the MaxiFix platform which provides the most compatible and abundant repair techniques and diagnostics database See MaxiFix on page 133 for details Support Launches the Support platform which synchronizes Autel s on line service base station with the MaxiCheck tablet See Support on page 1...

Page 21: ...tly working To open an app tap it To remove an app swipe it to the top or bottom Chrome Launches the Android built in browser Screenshot Takes a screenshot when you want to save the displayed information MaxiCheck Home Returns to MaxiCheck Job Menu from other operations VCI Opens the VCI Manager application The tick icon at the bottom right corner indicates the Display Tablet is communicating with...

Page 22: ... Clock Launches clock when pressed BT Enables disables BT when pressed Wi Fi Enables disables Wi Fi when pressed Airplane Mode Enables disables Airplane Mode when pressed System Settings Launches the Android System Settings screen when pressed Powering Down All vehicle communications must be terminated before shutting down the Display Tablet A warning message displays if you attempt to shut down t...

Page 23: ...16 Reboot System In case of system crash long press the Lock Power button and tap Reboot option to reboot the system ...

Page 24: ...mmunication to the Display Tablet please perform the following steps 1 Connect the MaxiVCI Mini to the vehicle s DLC for both communication and power supply 2 Connect the MaxiVCI Mini to the Display Tablet via BT pairing 3 When these are done check the VCI navigation button at the bottom bar on the screen if the button displays a green tick icon at the lower right corner the MX808TS Diagnostic Pla...

Page 25: ...ater convenience If you use more than one MaxiVCI Mini to connect to the test vehicles you can perform vehicle diagnosis on various vehicles conveniently by pairing the Display Tablet separately to each of the MaxiVCI Mini devices connected to the different test vehicles via wireless BT Without the need to repeat the plugging and unplugging procedure which is unavoidable through traditional wired ...

Page 26: ...t If during the diagnosis process the communication is suddenly interrupted due to the loss of signal check if there is any object that causes signal interruption Try standing closer to the MaxiVCI Mini to obtain more stable signals and faster communication speed In case of USB connection check the cable connection between the Display Tablet and the MaxiVCI Mini Check if the Power LED on the MaxiV...

Page 27: ...he Display Tablet via the MaxiVCI Mini Vehicle Menu Layout When the Display Tablet device is properly connected to the vehicle the platform is ready to start vehicle diagnosis Tap on the Diagnostics application button on the MaxiCheck MX808TS Job Menu the Vehicle Menu then displays 1 Top Toolbar Buttons 2 Manufacturer Buttons Top Toolbar Buttons The operations of the toolbar buttons at the top of ...

Page 28: ...23 USA Displays the USA vehicle menu Europe Displays the European vehicle menu Asia Displays the Asian vehicle menu Search Touching this button opens the virtual keyboard allowing you to manually enter the specific vehicle make required Cancel Touching this button exits the search screen or cancels an operation Manufacturer Buttons The Manufacturer buttons display the various vehicle logos and the...

Page 29: ...cs on the selected system To perform Auto VIN Scan 1 Tap the Diagnostics application button from the MaxiCheck Job Menu The Vehicle Menu displays 2 Tap the VIN Scan button on the top toolbar to open the dropdown list 3 Select Auto Detect Once the test vehicle is successfully identified the screen will show you the vehicle VIN tap OK at the bottom right to firm If the VIN does not match with the te...

Page 30: ...ect Figure 4 4 Sample Vehicle Profile Screen 5 The tool would start establishing vehicle communication and reading control unit information You can choose Auto Scan to scan all the available systems of the test vehicle or tap Control Unit to access the desired system that you want to diagnose Figure 4 3 Sample Auto Detect Screen ...

Page 31: ...Check diagnostic system allows you to enter the vehicle VIN manually To perform Manual VIN Input 1 Tap the Diagnostics application button from the MaxiCheck Job Menu The Vehicle Menu displays 2 Tap the VIN Scan button on the top toolbar to open the dropdown list 3 Select Manual Input 4 Tap the input box and enter the correct VIN ...

Page 32: ...atching is successful the system will guide you to the Vehicle Diagnostics screen directly 6 Tap Cancel to exit Manual Input Automatic Selection In some cases when users have selected the vehicle brand instead of performing Auto VIN Scan in the first place the system still provides an option for vehicle VIN scan ...

Page 33: ...n When the vehicle s VIN is not automatically retrievable through the vehicle s ECU or the specific VIN is unknown you can choose to select the vehicle manually This mode of vehicle selection is menu driven repeat the first two steps from the automatic selection operation and tap Manual Selection then you can follow the on screen prompts and make a series of choices Each selection you make advance...

Page 34: ...stic screens typically include four sections 1 Diagnostics Toolbar 2 Status Information Bar 3 Main Section 4 Functional Buttons Diagnostics Toolbar The Diagnostics Toolbar contains a number of buttons that allow you to print or save the displayed data and make other controls The table below provides a brief description for the operations of the Diagnostics Toolbar buttons ...

Page 35: ...bmenu tap Save This Page to take a screenshot All saved data are stored in the Data Manager application for later reviews See Data Manager on page 101 Data Logging Records the communication data and ECU information of the test vehicle The saved data can be reported and sent to the technical center via the Internet You can go to the Support application to follow up the processing progress see Data ...

Page 36: ...nfirmation message displays when sending is successful Status Information Bar The Status Information Bar at the top of the Main Section displays the following items 1 Menu Title indicates the menu subject of the Main Section 2 Voltage Icon indicates the voltage status of the vehicle Main Section The Main Section of the screen varies depending on the stage of operations The Main Section can show ve...

Page 37: ...ata The typical example for this is the Erase Codes message Error Messages Error messages inform you when a system or procedural error has occurred Examples of possible errors include a disconnection or communication interruption due to certain reasons Making Selections The Diagnostics application is a menu driven program that presents a series of choices one at a time As you select from a menu th...

Page 38: ...communication with the vehicle the corresponding function menu or selection menu displays Auto Scan The Auto Scan function performs a comprehensive scanning over all the ECUs in the vehicle s systems in order to locate and retrieve DTCs The sample operation screen of Auto Scan displays as below Figure 4 9 Sample Auto Scan Operation Screen 1 Navigation Bar 2 Main Section 3 Functional Buttons Naviga...

Page 39: ...ected faults Pass No Fault Indicates the system has passed the scanning process and no fault has been detected Column 4 tap the button to the right of the test result if you want to perform further diagnosis and other test activities A Function Menu screen shall then display Functional Buttons The table below provides a brief description of the Functional Buttons operations in Auto Scan Table 4 3 ...

Page 40: ...will guide you to the diagnostic function menu after a few choices you ve made Figure 4 10 Sample Function Menu The Function Menu options vary slightly for different vehicles The function menu may include ECU Information provides the retrieved ECU information in detail Selecting opens an information screen Read Codes displays detailed information of DTC records retrieved from the test vehicle s EC...

Page 41: ...e required system for testing by Auto Scan or through menu driven selections in Control Units 5 Select the desired diagnostic function from the Function Menu ECU Information This function retrieves and displays the specific information for the tested control unit including unit type version numbers and other specifications The sample ECU Information screen displays as below Figure 4 11 Sample ECU ...

Page 42: ...nostics Toolbar Buttons on page 28 for detailed descriptions of the operations for each button 2 Main Section Code Column displays the retrieved codes from the vehicle Status Column indicates the status of the retrieved codes Description Column detailed descriptions for the retrieved codes Snowflake Icon only displays when freeze frame data is available for viewing selecting this icon will display...

Page 43: ...form you of data loss when this function is applied a Tap Yes to continue A confirming screen displays when the operation is successfully done b Tap No to exit 3 Tap ESC on the confirming screen to exit Erase Codes 4 Perform the Read Codes function again to check if the code erasing is successful Live Data When this function is selected the screen displays the data list for the selected module The...

Page 44: ...b Drop down Button tap the drop down button on the right side of the parameter name opens a submenu which provides various choices for data display mode Value Column displays the values of the parameter items Unit Column displays the unit for the parameters To change the unit mode tap the Setting button on the top toolbar and select a required mode See Unit on page 106 for more information Display...

Page 45: ...hree control buttons will appear on the right side of the parameter item allowing you to manipulate the display status Text Button resumes Text Display Mode Scale Button changes the scale values which are displayed below the waveform graph There are 4 scales available x1 x2 x4 and x8 Zoom in Button tap once to display the selected data graph in full screen Edit Button tapping this button opens an ...

Page 46: ...n are described below Back returns you to the previous screen or exit the function Record starts recording the retrieved live data the recorded data is then stored as a video clip in the Data Manager application for future reviews This function could be triggered automatically at preset threshold value or manually as you choose and the triggering mode and record duration can be configured in the S...

Page 47: ...ing screen which allows you to set the trigger mode recording duration and various threshold values for data recording and make other controls Figure 4 14 Sample Setting Mode in Live Data There are four navigation buttons on top of the Setting mode screen Selected Button displays the configuration screen on which you can set the threshold values an upper limit and a lower limit for triggering the ...

Page 48: ...limits are successfully set two horizontal lines will appear on each of the data graphs when Waveform Graph Mode is applied to indicate the alarming point The threshold lines are shown in different colors from the waveform of the parameters for distinction Record Button displays the configuration screen for Record Setting on which you can set the trigger type duration and trigger point for the dat...

Page 49: ...utton confirms and saves the setting and returns you to the Live Data screen Cancel Button cancels the setting operation and returns you to the Live Data screen Generic OBD II Operations A fast access option for OBD II EOBD vehicle diagnosis is available on the Vehicle Menu screen This option presents a quick way to check for DTCs isolate the cause of an illuminated malfunction indicator lamp MIL ...

Page 50: ...ch one the vehicle is broadcasting on Protocol when this option is selected the screen opens a submenu of various protocols A communication protocol is a standardized way of data communication between an ECM and a diagnostic tool Global OBD may use several different communication protocols 3 Select a specific protocol under the Protocol option Wait for the OBD II Diagnostic Menu to appear Figure 4...

Page 51: ...rious functions of each diagnostic option DTC FFD When this function is selected the screen displays a list of Stored Codes and Pending Codes When the Freeze Frame data of certain DTCs are available for viewing a snowflake button will display on the right side of the DTC item The erase codes function can be applied by tapping the Clear DTC button at the bottom of the screen Figure 4 16 Sample DTC ...

Page 52: ... the pending fault does not occur again within 40 to 80 warm up cycles the fault is automatically cleared from memory b Test results reported by this service do not necessarily indicate a faulty component or system If test results indicate another failure after additional driving then a DTC is set to indicate a faulty component or system and the MIL is illuminated Freeze Frame In most cases the st...

Page 53: ...utputs and system status information broadcast on the vehicle data stream Live data can be displayed in various modes see Live Data on page 36 for detailed information On Board Monitor This option allows you to view the results of On Board Monitor tests The tests are useful after servicing or after erasing a vehicle s control module memory Component Test This service enables bi directional control...

Page 54: ...roperly connected at all times during testing Exit all tests before disconnecting the test connection or powering down the tool To exit the Diagnostics application 1 From an active diagnostic screen tap the Back or ESC functional button to exit a diagnostic session step by step 2 Or tap the Vehicle Swap button on the diagnostics toolbar to return to the Vehicle Menu screen 3 From the Vehicle Menu ...

Page 55: ...ce EPB Service BMS Service SAS Service DPF Service IMMO Service After entering each special function the displayed screen consists of two applications Diagnosis and Hot Functions The Diagnosis is for you to read clear data since this is necessary after some special functions Hot Functions consists of sub functions of the selected special function Oil Reset Service This function allows you to perfo...

Page 56: ...exhaust emission inspection and vehicle check All software screens shown in this manual are examples actual test screens may vary for each vehicle being tested Observe the menu titles and on screen instructions to make correct option selections To perform oil reset functions 1 Tap the Service application button from the MaxiCheck Job Menu 2 Tap Oil Reset button and wait for the vehicle manufacture...

Page 57: ...splayed date and time are correct tap Yes to confirm If not tap No and go to the Settings menu to set the correct date and time Figure 5 2 Sample Oil Reset Service Screen 1 6 On the next screen the available items would be listed with three columns displayed CBS value availability and service counter Figure 5 3 Sample Oil Reset Service Screen 2 7 Tap on the value you want to reset and then tap the...

Page 58: ...ng and closing brake pads and setting brakes after disc or pad replacement etc EPB Safety It may be dangerous to perform Electronic Parking Brake EPB system maintenance so before you begin the service work please keep these rules in mind Ensure that you are fully familiar with the braking system and its operation before commencing any work The EPB control system may be required to be deactivated b...

Page 59: ...icle manufacturer screen You can tap VIN Scan or the vehicle make to acquire vehicle VIN information and tap Yes to confirm See Vehicle Identification on page 21 for detail 3 Tap the service you want in the EPB function list the list may vary for different vehicles being tested Figure 5 5 Sample EPB Function List 4 Follow the step by step on screen instruction to complete the service 5 Press OK bu...

Page 60: ...ion or the Back button at the bottom left to exit 2 Tap on the action that has been carried out to continue Figure 5 7 Sample EMF Start up Screen 2 3 In the following step the screen will remind you that the fault memory of the parking brake control unit will be deleted press Continue to proceed or the Back button to exit ...

Page 61: ...stallation position for the Automatic Hold brake In this mode the parking brake is moved into the opened position and temporarily deactivated for personal protection The installation position must be activated for the following repairs Replacement of brake pads Replacement of a brake caliper Replacement of an actuator Select Parking Brake Workshop Mode and follow the on screen instructions to perf...

Page 62: ...nal plates It is recommended that the replacement aftermarket battery has the same specifications such as capacity and type with the battery used in the vehicle If the original battery is replaced with a different type of battery e g a lead acid battery is replaced with an AGM battery or a battery with a different capacity mAh the vehicle may require reprogramming the new battery type in addition ...

Page 63: ...e VIN information and tap Yes to confirm See Vehicle Identification on page 21 for detail 3 Tap Register Battery Replacement in the EPB function list the list may vary for different vehicles being tested Figure 5 9 Sample BMS Function List 4 Tap on the corresponding service you want to carry out In this case it is function 1 Display kilometer reading at last battery change and one before last A no...

Page 64: ...tion and press Continue to continue Figure 5 11 Sample BMS Screen 2 6 Check the battery capacity and the battery replacement information on the screen 7 Tap on the corresponding function 1 to return to the selection screen or press the function 2 to end the service function ...

Page 65: ...Tap on the corresponding service you want to carry out In this case it is function 2 Register battery replacement Figure 5 13 Sample BMS Screen 4 2 Read carefully the information on the screen and slide up down to view all the functions listed There are four functions listed ...

Page 66: ...ame capacity 2 Enter battery replacement Different capacity 3 Enter battery replacement Changing from the normal lead acid battery white housing to AGM battery black housing 4 End service function Take the first function as an example Figure 5 15 Sample BMS Screen 6 ...

Page 67: ...een instructions to input the data matrix code of the newly installed battery which should be on the label of the battery Tap OK to continue Figure 5 16 Sample BMS Screen 7 3 When the battery exchange is successfully entered tap Continue to complete the operation Figure 5 17 Sample BMS Screen 8 ...

Page 68: ...ny maintenance or repair work on the steering linkage steering gear or other related mechanism Wheel alignment or wheel track adjustment Accident repairs where damage to the steering angle sensor or assembly or any part of the steering system may have occurred NOTE 1 AUTEL accepts no responsibility for any accident or injury arising from servicing the SAS system When interpreting DTCs retrieved fr...

Page 69: ...d clear records The function options vary with the vehicles being tested 1 Tap Steering Angle Sensor Calibration from the SAS function menu to enter the function screen 2 Follow the on screen instructions to set the ignition on off as guided The vehicle battery voltage signal should be in the range 12 5 13 5 volts to proceed this service otherwise the scan tablet will display a warning message 3 M...

Page 70: ...t will display a message to remind you of a problem After you exit the diagnosis program please repair the problem immediately Figure 5 20 Sample SAS Function Screen 2 Diesel Particle Filter DPF Service The DPF function allows you to carry out numerous functions to the Diesel Particulate Filter system without having to send your car to a main dealer ...

Page 71: ... Before carrying out a forced DPF regeneration using the tool check the following items The fuel light is not on No DPF relevant faults stored in system The vehicle has the correct spec engine oil The oil for diesel is not contaminated IMPORTANT Before diagnosing a problem vehicle and attempting to perform an emergency regeneration it is important to obtain a full diagnostic log and read out relev...

Page 72: ...antity from the service functions menu to enter the service screen 2 The tool communicates with the vehicle and reads the fault codes memory Follow the on screen instructions to finish this procedure 3 The tool will display a function list menu as below Press the corresponding number button to perform the desired function Figure 5 22 Sample Starting Basic Inspection Quantity ...

Page 73: ...input data is out of range the tool will display a warning message Permissible adjustment range exceeded 2 Reset Adjustment to 0 Once the 2 is tapped the tool will automatically reset the value to zero 3 4 Store Data and Exit When the fuel delivery rate adjustment is completed tap 3 to store the new value in the control units or select 4 and OK to retain the old value Injection Rate This function ...

Page 74: ...to finish this procedure 3 Then the tool will display as below Press the corresponding number button to perform the desired function Figure 5 24 Sample Injection Rate Screen 1 Enter New Value for Adjustment From the Injection Rate menu tap 1 and the screen displays as below Figure 5 25 Sample Enter Value Screen ...

Page 75: ...t codes memory Follow the on screen instructions to enter the service function 3 Tap the corresponding number button to enter new value for each cylinder 4 Follow the on screen instructions to tap on the corresponding number 1 2 3 4 to enter the new value for the cylinder restore the old value and exit after finish the function Particle Filter Regeneration This function is used to perform the part...

Page 76: ...ep by step Follow the onscreen instructions and tap OK button until the tool reads off the regeneration status as below Figure 5 27 Sample Regeneration Status Screen 5 When the particle filter regeneration is complete the tool will ask your confirmation to exit the display Tap Repeat to check the status again or End to end the service function and exit ...

Page 77: ...e running it can also occur that the display for Regeneration active jumps to Regeneration not active This behavior can be seen exclusively with the vehicle stationary with the engine Particle Filter Test It is advisable to carry out a series of particle filter tests as a result of constant DPF regeneration such as checking oil level oil change interval for diesel contamination swirl flaps backpre...

Page 78: ...s Air Flow Sensor Immobilizer IMMO Service An immobilizer is an anti theft mechanism that prevents an automobile s engine from starting unless the correct ignition key or other device is present This device prevents thieves from starting the car by a method known as hot wiring Most new vehicles have an immobilizer as standard equipment An important advantage of this system is that it doesn t requi...

Page 79: ...o start until the correct key is placed in the ignition The IMMO service of MX808TS enables you to disable the lost vehicle keys and program the replacement key fob It could be one replacement key fob or more depending on your needs To program the replacement key fob s 1 Tap IMMO KEYS after entering the Service function from the MaxiCheck Job Menu 2 Tap Automatic Selection or Manual Selection to a...

Page 80: ...73 Figure 5 30 Sample IMMO Note Screen Figure 5 31 Sample Program Key FOB Screen ...

Page 81: ...link is established between the test vehicle and the Display Tablet via the MaxiVCI Mini Please refer to Establishing Vehicle Communication on page 17 to establish a communication link between the vehicle and the Display Tablet TPMS Service Menu Layout Tap TPMS on the MaxiCheck Job Menu the screen then opens the TPMS Vehicle Menu Figure 6 1 Sample TPMS Vehicle Menu Screen 1 Top Toolbar Buttons ref...

Page 82: ... step to start a TPMS service session Navigation Buttons Refer to Table 3 2 Locator and Navigation Buttons on page 14 for details System Status Icons Refer to Table 3 3 System Status Icons on page 15 for details Vehicle Selection The VIN Scan function is used to quickly identify the test vehicle refer to on Auto VIN Scan page 22 for details Or select a manufacturer brand on the TPMS Service Menu a...

Page 83: ...76 Figure 6 2 Sample Vehicle Manufacturer Selection Figure 6 3 Sample Vehicle Model Selection ...

Page 84: ...splays 6 5 Sample Indirect TPMS Selection Screen For indirect TPMS vehicle only the Relearn function is supported Tap the vehicle year information button in the case of the above figure 2008 08 2017 01 indirect the screen will turn to the Relearn procedure follow the onscreen instructions to complete the operation ...

Page 85: ...irect TPMS follow the onscreen instruction to select vehicle information and once the test vehicle is identified a most comprehensive TPMS service functions menu displays Figure 6 7 Sample TPMS Service Screen 1 Top Toolbar Buttons 2 Navigation Tab 3 Main Section 4 Functional Buttons ...

Page 86: ... the test vehicle is displayed to the left of the four tabs and the VCI connection status and the battery level of the test vehicle are displayed to the right of the four tabs NOTE Not all vehicles support Diagnosis function If the selected vehicle model does not support Diagnosis this tab will not appear on the screen Main Section The main section of the screen varies depending on the stage of op...

Page 87: ... sensor 4 Once the sensor is successfully triggered the information of the sensor will be displayed on the right table on the screen NOTE The default check order on the Display Tablet is FL FR RR RL and the wheel positions are associated with the rows in the right table If you select FR in the right table the cursor on the left vehicle icon will be automatically moved to FR position You can also c...

Page 88: ... decoded The table on the right side of the screen displays the sensor information Green Successful Sensor Read Low Battery TPMS sensor is successfully activated and decoded and the battery level of the sensor is low Red Failed Sensor Read If the search period expires and no sensor is activated or decoded the sensor may be mounted incorrectly or cannot function The table on the right side of the s...

Page 89: ...n requires connection with the test vehicle Refer to Establishing Vehicle Communication on page 17 for details Diagnosis Operations Tap Diagnosis the Display Tablet will automatically communicate with the vehicle Figure 6 9 Sample Diagnosis Communication Screen Figure 6 10 Sample Diagnosis Screen 1 ...

Page 90: ...are different the marks will become red and In this case the vehicle ECU cannot recognize the sensor installed on the vehicle If the OBD function is supported by the test vehicle the sensor ID saved in the TPMS ECU cannot be retrieved and only the sensor ID retrieved from sensor activation will appear on the screen with a triggering mark before it Figure 6 11 Sample Diagnosis Screen 2 Details If t...

Page 91: ...tablet will automatically connect the Internet and more details will be displayed on the tablet If there is no DTC exited in the TPMS ECU a green No DTC message appears in the DTC column Figure 6 13 Sample No DTC Screen Retry Tap Retry the tablet will communication with ECU again to retrieve the sensor IDs and the DTCs existed in the ECU ...

Page 92: ...arameters be default Tick on the box before the parameters you want to see the Show icon on the bottom of the screen will be available and turn to blue Tap Show and the selected parameters will be displayed in a separate screen For more details please refer to Live Data on page 36 Special Functions Tap this button to open a screen of Active Test ...

Page 93: ... The Programming function allows users to program the sensor data to the MX Sensor and replace faulty sensor with low battery life or one that is not functioning There are four options available when programming MX Sensor using this device Copy by Active Copy by OBD Copy by Input and Auto Create Figure 6 16 Sample Programming Screen 1 ...

Page 94: ...pears as below Figure 6 17 Sample Programming Screen 2 And in this case the Copy by OBD function is not available Copy by Active If the sensors that are mounted on the vehicle can be successfully triggered and the detailed information of the sensors have already been retrieved by using Check function You can use Copy by Active to program a new MX Sensor Select one sensor position and place a MX Se...

Page 95: ...88 Figure 6 18 Sample Copy by Active Confirmation Screen A window will pop up for your confirmation tap OK to program or tap Cancel to quit the operation Figure 6 19 Sample Copy by Active Screen ...

Page 96: ...ecognized by the vehicle ECU so there is no need to perform the Relearn function to write the ID into the ECU But if the IDs retrieved from sensor activation and TPMS ECU are different please use Copy by OBD to program the IDs saved in the ECU to the new MX Sensor Copy by OBD By using this function the tablet will program the sensor IDs retrieved from the ECU of the test vehicle to the new MX Sens...

Page 97: ...rm the Relearn function to write the ID into the ECU It is highly recommended to use Copy by OBD if available to program new MX Sensors for the IDs are definitely correct and there is no need for Relearn Copy by Input The Copy by Input allows users to program a new MX Sensor with the ID of an original TPMS sensor Select one sensor position and place a MX Sensor near the TPMS antenna of the tablet ...

Page 98: ...the limit of the original sensor ID a warning message pops up By using Copy by Input the ID you input is the ID of the original sensor which has already been saved in the TPMS ECU so there is no need for Relearn Auto Create The Auto Create function is used to automatically create random a sensor ID to program a new MX Sensor To use this function there is no need to activate the original sensor or ...

Page 99: ...tion is used to write the newly programmed sensor IDs into the vehicle ECU for sensor recognition Only when the newly programmed sensor IDs are different from the original sensor IDs the Relearn function is needed to be performed There are THREE ways for Relearn Stationary Relearn Active Relearn OBD Relearn Stationary Relearn Stationary Relearn requires the vehicle in the Learn Mode then the trans...

Page 100: ...rocedure to conduct Stationary Relearn Figure 6 25 Sample Stationary Relearn Screen 2 Active Relearn For some vehicles the Relearn function can be completed by driving Refer to the onscreen Relearn Procedure for the exact operation steps and the details of the driving process ...

Page 101: ...ive Relearn Screen 1 Figure 6 27 Sample Active Relearn Screen 2 OBD II Relearn OBD II Relearn The OBD II Relearn function allows the MX808TS Display Tablet directly program the TPMS sensor IDs to the vehicle electronic modules ...

Page 102: ... will automatically appear on the bottom left of the screen To perform the Relearn read all four wheels first If one or more sensors are faulty please use the Programming function to replace the faulty sensors and trigger new sensors after replacement Figure 6 28 Sample OBD II Relearn Screen 1 Figure 6 29 Sample OBD II Relearn Screen 2 ...

Page 103: ...but not limited scenarios for its time saving convenience In the workshop If the sensor mounted on a vehicle is faulty and the part number is known to the technician by using this function the technician can quickly check the information of the original sensor and then write the information that retrieved by the Check function into a new MX Sensor via Programming then the newly programmed MX Senso...

Page 104: ...t OEM part number of the sensor on the test vehicle Figure 6 30 Sample OEM Part No Screen 2 Or tap the search box on the top right side of the screen to enter the part number A soft keyboard will display as below Enter the OEM Part No in the search box at the top right corner to complete the operation Figure 6 31 Sample OEM Part No Search Screen 3 Tap to change the keys to numbers tap to change th...

Page 105: ...facturer buttons on the TPMS service menu Check The Check tab is the default selection on this menu Tap Trigger on the bottom left of the screen to activate the original sensors one by one and retrieve the information of the sensors The detailed information of the original sensors such as sensor ID tire pressure tire temperature sensor battery and sensor frequency will be displayed in the right ta...

Page 106: ...lty senor poor battery life or malfunction There are three options available when programming MX Sensor using the OEM Part No function Copy by Active Copy by Input and Auto Create Refer to Sensor Programming on page 86 for details Figure 6 34 Sample Programming Screen via OEM Part No NOTE Auto Create in this section can program at most 20 MX Sensors at a time ...

Page 107: ...ill be displayed and you can confirm whether the entered OEM part number is correct by finding out the desired vehicle type from this list Besides from this applied vehicle model list you can select the correct test vehicle model and then tap Enter Vehicle at the bottom left of the screen to enter a menu with more comprehensive TPMS service to conduct Diagnosis Relearn and more functions Refer to ...

Page 108: ...opens the file system menu Different file types are sorted separately under different options there are six types of information files to be viewed or played back Operations Data Manager Operations are based on toolbar controls Details are explained in the following sections Image Files The Image section contains all captured screenshot images Figure 7 1 Sample Data Manager Main Screen ...

Page 109: ...e previous screen Enter Edit Tapping this button shows the editing toolbar to print delete or view image information Cancel Tapping this button closes the editing toolbar or cancels file search Search Quickly locates the image file by entering the vehicle name test path file name or file info Info Tapping this button opens a window displaying the details of the image Print Tapping this button prin...

Page 110: ... install the printer driver program To install the printer driver program 1 Please download the Maxi PC Suite from www autel com Support Updates Firmware Downloads UPDATE CLIENT and install to your PC The Maxi PC Suite consists of Autel Printer MaxiSys Pinter and PC Suite 2 Double click on Setup exe item 3 Select the installation language and the printer driver installation wizard will load moment...

Page 111: ...ormation This section uses the standard Adobe Reader application for file viewing and editing please refer to the associated Adobe Reader manual for more detailed instructions Review Data The Review Data section allows you to playback the recorded data frames of live data streams On the Review Data main screen select a record file to playback Figure 7 3 Sample Data Playback Screen 1 Drop down Tool...

Page 112: ...ll the available vehicle diagnostic applications Select the vehicle firmware you want to delete by tapping on the car brand icon the selected item will display a blue tick at the upper right corner Tap the Delete button on the top bar to delete the firmware from the system database Data Logging The Data Logging section allows you to launch Support platform directly to view all records of all sent ...

Page 113: ... section describes the operation procedures for the settings Unit This option allows you to adjust the measurement unit for the diagnostic system To adjust the unit setting 1 Tap the Settings application on the MaxiCheck Job Menu 2 Tap the Unit option on the left column 3 Select the required measurement unit Metric or English A tick icon will display to the right of the selected unit 4 Tap the Hom...

Page 114: ... display language for the MaxiCheck system To adjust the language setting 1 Tap the Settings application on the MaxiCheck Job Menu 2 Tap the Language option on the left column Figure 8 2 Sample Language Setting Screen 3 Select the required language A tick icon will display to the right of ...

Page 115: ...ttings application on the MaxiCheck Job Menu 2 Tap the Printing Setting option on the left column 3 Tap the Print via Network item to activate the printing function which enables the device to send files to the printer through the PC via Wi Fi connection 4 Tap the Home button on the top left corner to return to the MaxiCheck Job Menu Or select another setting option for the system setup Figure 8 3...

Page 116: ...ns on the screen and click Next to continue 5 Click on Install and the printer driver program will be installed onto the computer 6 Click on Finish to complete the whole installation procedure NOTE The MaxiSys Printer runs automatically after the installation Before printing make sure the Display Tablet is connected to the same network with the computer either via WiFi or LAN And the computer is c...

Page 117: ...erver for system update notifications or other service information via the Internet It is highly recommended to keep this function on all the time so you won t miss out any new update for MaxiCheck or event from Autel Internet access is required for receiving on line messages To enable the Notification Center function 1 Tap the Settings application on the MaxiCheck Job Menu 2 Tap the Notification ...

Page 118: ...rresponding application For example if you tap on an Update notification message the Update application will be launched Auto Update The Auto Update allows the tool to automatically update the OS the MaxiCheck system and the Vehicle All you need to do is to switch ON by tapping the button on the right side of each and set the desired automatic update time To set auto system or vehicle update 1 Tap...

Page 119: ...ternet for the time you have set System Settings This option provides you a direct access to the Android background system setting interface on which you can adjust various system settings for the Android system platform regarding wireless and networks settings various device settings such as sound and display as well as system security settings and check the associated information about the Andro...

Page 120: ... the app menu on which you can select and change the app shortcut Pressing and dragging the App Switcher icon around allows you to change the icon position alongside the edge of the screen You may refer to Android documentation for additional information about Android system settings About The About option provides information of the MaxiCheck diagnostic device regarding the product name version h...

Page 121: ...114 3 Tap the Home button on the top left corner to return to the MaxiCheck Job Menu or select another setting option for the system setup after viewing Figure 8 8 Sample About Screen ...

Page 122: ...e latest released software The updates can improve the MaxiCheck applications capabilities typically by adding new tests new models or enhanced applications to the database Software Update The Display Tablet automatically searches for available updates for all of the MaxiCheck software when it is connected to the Internet Any updates that are found can be downloaded and installed on the device Thi...

Page 123: ...ate item by inputting the file name for example a vehicle make 2 Status Bar Left Side displays the MaxiCheck device model information and serial number Right Side displays an update progress bar indicating the completion status 3 Main Section Left Column displays vehicle logos and update software version information tap the About button displays a function list in PDF showing more details about th...

Page 124: ... to update all the items of diagnostic software select Diagnostics Tab and then tap the Update All button if you want to update all items of TPMS service software select TPMS Tab and then tap the Update All button If you only want to update one or some of the item s tap the Update button on the right column of the specific item s 4 Tap the Pause button to suspend the updating process When you tap ...

Page 125: ...rsion and the latest version of the VCI software will be displayed after a few seconds click Update Now to update the VCI software if available Update via PC 1 Down the Maxi PC Suite from www autel com Support Updates Firmware Downloads Update Client and install it onto your PC 2 Connect the MaxiVCI Mini to a PC using a USB cable 3 Run the PC Suite on your PC which is installed after the installat...

Page 126: ...ess device the connection state displays as Paired otherwise it displays as Unpaired Update for VCI software only when the MaxiCheck tablet and the MaxiVCI Mini are connected by a USB cable this function is used to update VCI software via Internet Programmer update updates MaxiProgrammer 201 firmware via Internet 2 BT Setting The BT Setting screen displays the types and product serial numbers for ...

Page 127: ...me may display as Maxi suffixed with a serial number Select the required device for pairing 7 When paring is successfully done the connection status displayed to the right of the device name is shown as Paired 8 Wait a few seconds and the VCI button on the system Navigation bar at the bottom of the screen shall display a green tick icon and the Connection LED on the MaxiVCI Mini illuminates solid ...

Page 128: ...121 Programmer Update Coming soon ...

Page 129: ...ich are listed and described in the table below Table 11 1 Top Toolbar Buttons in Shop Manager Button Name Description Back Returns to the previous screen Diagnostics Touching this button directs you to the vehicle s Diagnostics screen to activate a direct test session Enter Edit Touching this button shows the editing toolbar to print or delete the selected file Delete Touching this button deletes...

Page 130: ...and save the file Vehicle History This function stores records of test vehicle history including vehicle information and the retrieved DTCs from previous diagnostic sessions and displays all information in an easy to check table list on which you can view summarized details and manually input other information about the test vehicle and diagnostic loggings etc The Vehicle History also provides dir...

Page 131: ...s button on the upper right corner 6 The vehicle s Diagnostics screen displays now a new diagnostic session is activated see Diagnostics on page 17 for detailed instructions on vehicle diagnostic operations Historical Test Record The Historical Test record sheet of the tested vehicle is a detailed data form which includes all general information of the vehicle such as vehicle year make and model e...

Page 132: ...ll automatically associate the other item in the record sheet provided that the later one exists 6 Tap Add to Customer to correlate the Historical Test record sheet to an existing customer account or add a new associating account to be correlated with the test vehicle record See Customer Manager on page 126 for more information 7 Tap Done to save the updated record sheet or tap Cancel to exit with...

Page 133: ...er The Customer Manager function allows you to create and edit customer accounts It helps you to save and organize all customer information accounts that are correlated with the associated test vehicle history records which is a great support for the arrangement of daily workshop business To create a customer account 1 Tap the Shop Manager application on the MaxiCheck Job Menu 2 Select Customer Ma...

Page 134: ...displays 4 Tap the Edit button on the top toolbar to start editing 5 Tap on the input field where needs to be altered or supplemented and enter updated information 6 Tap Done to save the updated information or tap Cancel to exit without saving To delete a customer account 1 Tap the Shop Manager application on the MaxiCheck Job Menu 2 Select Customer Manager and select a customer account by tapping...

Page 135: ...anager is selected Or select a vehicle history record item to open the Historical Test record sheet if Vehicle History is selected 4 Tap the History Notes button on the top bar Now the History Notes screen displays 1 Functional Buttons navigates and make various controls of the function 2 Main Section displays the note list on the left column and the detail information of the selected note on the ...

Page 136: ...les Add Notes Adds new note to History Notes Save Saves notes To add a note in History Notes 1 Access History Notes 2 Tap the Add Notes button An edit window displays 3 Tap on the Title bar to input a note title 4 Tap on the blank space below to edit a text note or remark 5 Select a function button on the top to add files in any form you choose 6 Tap Save to save the note tap Discard or Cancel to ...

Page 137: ...les and technical bulletins produced by top notch technicians and product experts Please view the materials that are saved on the Display Tablet or view more technical articles from our online forum by clicking the links displayed under this application ...

Page 138: ... be reached separately Computers and mobile devices that run TeamViewer are identified by a globally unique ID The first time the Remote Desk application is started this ID is generated automatically based on the hardware characteristics and will not change later on Make sure the Display Tablet is connected to the Internet before launching the Remote Desk application so that the Display Tablet is ...

Page 139: ... his her computer at the same time in order to provide support and take control of the Display Tablet remotely 4 Provide your ID to the partner and wait for him her to send you a remote control request 5 A popup displays to ask for your confirmation to allow remote control on your device 6 Tap Allow to accept or tap Deny to reject Refer to the associated TeamViewer documents for additional informa...

Page 140: ... available the database keeps growing with daily troubleshooting resources by recording the reported solution cases and the advisory reports of the MaxiCheck users from all over the world Information in the MaxiFix database is organized into a series of diagnostic tips that are designed to quickly lead you to the root cause of a particular problem on the test vehicle which will help you quickly fi...

Page 141: ...n the vehicle identification window and vehicle information bar for example 2014 Hyundai Accord Coupe L4 2 4L K24W1 A search field to find relevant information by entering keywords codes or problems Select Vehicle Button The Select Vehicle button on the Header allows you to specify the vehicle which you want to reference on MaxiFix by selecting each of the vehicle attribute from a sequence of opti...

Page 142: ...ty members solve vehicle issues To search for a MaxiFix Tip 1 Select a Vehicle a Click Select Vehicle on the Header at the top of the page b Select the year of the vehicle from the list c Select the make of the vehicle from the list d Select the model of the vehicle from the list e Select the submodel of the vehicle from the list f Select the engine of the vehicle from the list After completing th...

Page 143: ...dopted once for a tip and each click will add 1 count to the total number of Adopted The Adopted count helps you easily identify which tips are really helpful for repairing vehicle issues You can also post a comment about how the tip has helped you as reference to other members Operations The Navigation Menu is at the bottom of the screen Selecting the items on the Navigation Menu allows you to sw...

Page 144: ...ton and the default setting will be restored to display questions about all vehicle makes Search Fix Features Search Fix the second option on the Navigation Menu at the bottom of the screen presents search results for the specified vehicle Search results are listed in various categories All includes all search results including related Questions Tips and Real Fixes to your search Questions present...

Page 145: ...of the tests Also list any parts that were replaced during previous diagnostic work Tap Cancel to cancel your question and return to the Ask page Tap Submit to post your question to the community Tap Attach File to include images or reference files with your question You are requested to select one Adopted Answer from all of the responses and then close the question For details please refer to My ...

Page 146: ...ons and tips that you have contributed to the community Create a Tip A Tip is a concise and complete description of the fix for a particular vehicle repair issue To create a new MaxiFix Tip 1 Select My MaxiFix from the Navigation Menu 2 Select Select Vehicle from the Header and enter the identifying attributes of the vehicle you are writing the Tip about 3 On the My MaxiFix page find Share a Tip c...

Page 147: ...nread message in the Question section The number on the notification icon indicates the total number of the new and unread messages The displayed number will be reduced correspondingly after viewing The message notification will appear under the following two conditions 1 Your question or answer is replied by other MaxiFix community members 2 Your answer is marked as the Adopted by the MaxiFix com...

Page 148: ...efore closing a question Your question will be converted to a MaxiFix Community Tip after closing Score Rewarding System 1 A score of 4 is awarded if your answer is selected as the Adopted Answer 2 A score of 3 is awarded when you close a question 3 A score of 2 is awarded if your closed question is marked as Adopted by no less than 20 community members 4 A score of 1 is awarded if your answer is ...

Page 149: ...please use the contact form Select Support from the Navigation Menu to open the comment window To allow the administrator to respond to your question or issue the following information should be provided Your name A contact email address A contact phone number ...

Page 150: ...gnostic device 1 Visit the website http pro autel com 2 On the Sign In page input your account ID and other information to log in if you already have an account 3 If you are a new member to Autel and do not have an account yet click the Create Autel ID button on the left side 4 Enter the required information in the input fields read through Autel s Terms and Conditions and tick on Agree and then c...

Page 151: ...oad and update the screen The main section of the Support screen is divided into two sections The narrow column on the left is the main menu selecting one subject from the main menu displays the corresponding functional interface on the right My Account The My Account screen displays the comprehensive information of the user and the product which is synchronized with the on line registered account...

Page 152: ...ial number software version or name and the update time Service Info The Service Info section displays a detailed record list of the device s service history information Every time the device has been sent back to Autel for repair the device s serial number and the detailed repair information such as the fault type changed components or system reinstallation etc will be recorded and updated to the...

Page 153: ...atus by default The summary information for each complaint item includes the Subject Name Ticket ID User s Account ID Date and the Case Status There are four kinds of the case status Open indicates the complaint case has been started but not processed yet Suspended indicates the complaint case is being processed Waiting Customer Reply indicates the complaint has been replied by the service personn...

Page 154: ...mplaint more efficiently it is recommended to fill out the complaint form as detailed as possible 7 Select the required processing time on the last section according to the urgency of the case 8 Tap Submit to send the completed form to Autel s online service center or tap Reset to refill it The submitted complaints will be carefully read and handled by the service personnel and the respond speed m...

Page 155: ...pport platform and send back problem solutions within 48 hours to the corresponding Data Logging session on which you are also allowed to have a direct conversation with the support personnel To make a reply in a Data Logging session 1 Tap on the Sent tag to view a list of submitted data loggings 2 Select a specific item to view the latest update of the processing progress 3 Tap on the input field...

Page 156: ... about to discuss For example if you are going to ask a question about the MaxiCheck tablet tap MaxiCheck to start a discussion 3 Enter your topic and the discussion content in the appropriate input field 4 Select a category or edit tags for the discussed post This will help other members with similar interest to find your post 5 Tap OK to submit the post To join and reply to a discussion post 1 S...

Page 157: ...r Profile section allows you to set personal Avatar check your member status and other information as well as to review your personal posts in the communities Tap the Avatar image on the Communities screen to open the User Profile Profile displays the user s personal information and member status The Related links allow you to check the Top Users ranked according to their points and levels in the ...

Page 158: ...agnostics practice etc may be available for your interests FAQ Database The FAQ section provides you comprehensive and abundant references for all kinds of questions frequently asked and answered about the use of Autel s online member account and shopping and payment procedures Account displays questions and answers about the use of Autel s online user account Shopping Payment displays questions a...

Page 159: ...urces such as technical help knowledge base forums training and expertise consultations etc Figure 16 1 Sample Quick Link Screen To open a quick link 1 Tap the Quick Link application on the MaxiCheck Job Menu The Quick Link application screen displays 2 Select a website thumbnail from the main section The Chrome browser is launched and the selected website is opened 3 Now you can start exploring t...

Page 160: ... vehicle 1 Tap the Function Viewer application on the MaxiCheck Job Menu The Function Viewer application screen displays 2 Tap the tool name on the top left to drop down the tool list tap the one you want to search Figure 17 1 Sample Function Viewer Screen 1 3 Tap the vehicle brand model and year you want to search 4 All the functions support by the selected tool for the selected vehicle displays ...

Page 161: ...ame on the top left to drop down the tool list tap the one you want to search 3 Type in the function you want to search to the top right search column All the vehicles with this function will be listed with 8 columns the Brand Model Year System Sub system Function Sub function and Version NOTE Fuzzy search is supported type in part of the function you want to search can also find you all the relat...

Page 162: ...155 Figure 17 3 Sample Function Viewer Screen 3 ...

Page 163: ... hands Do not store the devices in humid dusty or dirty areas Check the housing wiring and connectors for dirt and damage before and after each use At the end of each work day wipe the device housing wiring and connectors clean with a damp cloth Do not attempt to disassemble your tablet or the MaxiVCI Mini Do not drop or cause severe impact to the devices Use only authorized battery chargers and a...

Page 164: ... charge the tablet Your charger maybe out of order Contact your nearest dealer You may be attempting to use the device in an overly hot cold temperature Try changing the charging environment Your device may have not been connected to the charger properly Check the connector NOTE If your problems persist please contact Autel s technical support personnel or your local selling agent About Battery Us...

Page 165: ...service center for inspection The closer you are to your network s base station the longer your tablet usage time because less battery power is consumed for the connection The battery recharging time varies depending on the remaining battery capacity Battery life inevitably shortens over time Since over charging may shorten battery life remove the tablet from its charger once it is fully charged U...

Page 166: ...armingdale New York USA 11735 AUTEL EUROPE Phone 0049 0 61032000522 Website www autel eu Email sales eu autel com support eu autel com Address Robert Bosch Strasse 25 63225 Langen Germany AUTEL SOUTH AMERICA Phone 507 308 7566 Website www autel com es Email sales latin autel com latsupport autel com Address Office 103 Building 3845 International Business Park Veracruz Panamá Pacífico Panamá AUTEL ...

Page 167: ...method of payment for non warranty repairs NOTE For non warranty repairs payment can be made with Visa Master Card or with approved credit terms Send the device to your local agent or to the below address 8th Floor Building B1 Zhiyuan Xueyuan Road Xili Nanshan Shenzhen 518055 China Other Services You can purchase the optional accessories directly from Autel s authorized tool suppliers and or your ...

Page 168: ...odifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipm...

Page 169: ...the FCC is 1 6 W Kg Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the device while operating can be well below the maximum value This is because the device is designed to oper...

Page 170: ...CE This product is declared to conform to the essential requirements of the following Directives and carries the CE mark accordingly EMC Directive 2014 30 EU R TTE Directive 1999 5 EC Low Voltage Directive 2014 35 EU ...

Page 171: ...ng of the device Some states do not allow limitation on how long an implied warranty lasts so the above limitations may not apply to you This warranty does not apply to 1 Products subjected to abnormal use or conditions accident mishandling neglect unauthorized alteration misuse improper installation or repair or improper storage 2 Products whose mechanical serial number or electronic serial numbe...

Page 172: ...165 IMPORTANT All contents of the product may be deleted during the process of repair You should create a back up copy of any contents of your product before delivering the product for warranty service ...

Search results

Summary of Contents for MX808TS

Reviews:

Related manuals for MX808TS

Brands by name

Popular brands

MaxiCheck MX808TS, User Manual

Search results

Summary of Contents for MX808TS

Reviews:

Related manuals for MX808TS

Brands by name

Popular brands