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Comdial Digital Telephone System 

LCD Speakerphone  

System Reference Guide 

 
Applies to Impression LCD speakerphone models 2022S-xx Using the following 
software cartridges on a digital telephone system: 
 
I0408   Rev. 18A and Later 
I0816   Rev. 18A and Later 
I1632   Rev. 18A and Later 
S0408  Rev. 18A and Later 
S0816  Rev. 18A and Later 
S1632  Rev. 18A and Later 

 

 

 

Contents: 

• 

Using Speakerphone Capability

 

• 

Program Attendant Features 

• 

Answering Calls

 

• 

Making Calls 

• 

Subdued Off-Hook Voice Announcement (SOHVA)

 

• 

Holding Calls 

• 

Transferring and Conference Calls

 

• 

Other Telephone Features 

• 

Text Messaging 

• 

Programming Your Telephone 

• 

Troubleshooting Your Telephone

 

• 

Quick Reference Guide

 

• 

Glossary 

Summary of Contents for 2022S series

Page 1: ...s on a digital telephone system I0408 Rev 18A and Later I0816 Rev 18A and Later I1632 Rev 18A and Later S0408 Rev 18A and Later S0816 Rev 18A and Later S1632 Rev 18A and Later Contents Using Speakerph...

Page 2: ...to speakerphone press SPKR and hang up Place a call using speakerphone Press the line or ITCM button Dial To use autodial with speakerphone press the programmed button Answer a call using speakerphon...

Page 3: ...ephone on hook and busy speakerphone mode active On steady with telephone on hook and idle background music is on On steady with telephone off hook and busy group listen is active Next to the MUTE but...

Page 4: ...or in queue Choose from six rings to identify calls ringing to your phone Program Attendant Features Creating LCD Response Message Your phone system provides two default messages Back at and Call You...

Page 5: ...SPKR to end Example Create a message that will read as GONE HOME and program it to message location number 3 1 Press ITCM 2 Dial 05 3 Dial 3 4 Dial G o n e H o m e 41 66 65 35 42 66 64 35 5 Dial and...

Page 6: ...c 26 18 D 31 d 34 19 E 32 e 35 27 F 33 f 36 28 G 41 g 44 29 H 42 h 45 1 01 I 43 i 46 2 02 J 51 j 54 3 03 K 52 k 55 4 04 L 53 l 56 5 05 M 61 m 64 6 06 N 62 n 65 7 07 O 63 o 66 8 08 P 71 p 74 9 09 Q 11...

Page 7: ...ay and in the called party s display Examples SALES TECH K BROWN To Name a System Telephone 1 Use the letter code above to create names for all telephones requiring a name 2 Press ITCM 3 Dial 06 4 Dia...

Page 8: ...tendant s station 1 Press ITCM 2 Dial 03 3 Dial 1 to enable or 2 to disable 4 Press SPKR to end Setting a night Transfer Button To program a Night Transfer Button 1 Press ITCM 2 Dial 1 3 Press one of...

Page 9: ...at the attendant telephone All users will be able to access these from their individual stations Distribute the list of stored numbers to all users for their reference To program 1 Press ITCM 2 Dial...

Page 10: ...h a particular station due to a disconnected station or an off line system data printer an alarm signal displays at the attendant s station The attendant can command the system to display alarm codes...

Page 11: ...the programmed button Transfer calls to voice mail 1 While on a call press the programmed button 2 Press the DSS or the party to receive the voice mail message or 3 Dial the extension number of the p...

Page 12: ...he storage procedure and make different selections To exit the DVA session press SPKR Example Messages Day Answer messages o For DCD callers Welcome to Main Resource s sales department All of our agen...

Page 13: ...DISD dial tone a total of three times and then the line is dropped If the called station is busy and is part of a hunt group the caller is routed to an idle station in the hunt group when available I...

Page 14: ...tation is immediately disconnected from the call Block SOHVA calls by pressing BLOCK when the SOHVA is initiated Call Pick Up Your system installer may have arranged several telephones together in a u...

Page 15: ...lace an intercom voice call press a programmed DSS button and speak or press ITCM and dial the extension number Executive Override Breaking in to a busy station or a station in DND When enabled you ca...

Page 16: ...programmed into your phone To use station speed dials while off hook and on a line press HOLD and the keypad number programmed into your phone To use system speed dials while on hook press and dial th...

Page 17: ...to interrupt press the SOHVA button At the quick tone bursts make an announcement unless you get a busy signal which means the called party is on speakerphone and SOHVA is blocked Wait for a reply The...

Page 18: ...HOLD twice Press the line button of the held call light will be flashing or press TAP if the station does not have line appearance Hold Recall When a call recalls press HOLD to restart timer or press...

Page 19: ...ransfer Recalled Unscreened Transfers If a transferred call is not answered it returns to your telephone where you may Press SEND to attempt the transfer again Press HOLD to place the call on hold at...

Page 20: ...ace Other Telephone Features Adjust Display Contrast 1 Press OPTIONS 2 Press NEXT three times 3 Press DISP 4 Press LIGHT or DARK to change the contrast level 5 Press SPKR to save the last level and en...

Page 21: ...ode entry To enter an account code on an incoming call 1 Press ITCM and dial 04 or 2 Press the preprogrammed ACCOUNT CODE button and 3 Dial the account code To enter an account code on an outgoing cal...

Page 22: ...CM 2 Dial 03 3 Dial the extension number of the telephone to be monitored 4 Press SPKR to end monitoring To Initiate a SOHVA while monitoring a call at another station Press the programmed SOHVA butto...

Page 23: ...type of paging your system uses and how to access it External Paging Units Access the external paging unit by pressing a line button or dialing a code The announcement will be transmitted over the ext...

Page 24: ...ening While on a call press VOLUME UP or VOLUME DOWN to adjust Default volume settings for speaker headset handset and group listening may be set by following these steps 1 Press ITCM 2 Choose speaker...

Page 25: ...to end To park a call and have the Pager Tracker alert someone to retrieve the call 1 Answer the call and press T C 2 Dial extension 3 Press TRACK or dial 01 4 Your display shows park orbit 91 99 and...

Page 26: ...e Waiting Light If your station has been assigned as a central message desk or your phone has message wait ability you can turn on the message waiting light of any phone to alert the user that you are...

Page 27: ...ing simply press the ASSIST button If the called station is idle a ring burst sounds and a message appears in the display If busy the message appears when it becomes idle Programming Your Telephone Au...

Page 28: ...ll 800 362 6740 for all your Comdial needs Page 28 of 34 While programming fill in the identification strips on your phone and fill out the charts provided below for your records Autodial Numbers A1 A...

Page 29: ...tinue dialing To insert a hookflash press TAP and then continue dialing Press DKSP to delete incorrect numbers 7 Press SAVE to store 8 Press next location button and store another number 9 Repeat for...

Page 30: ...ss NEXT five times 3 Press FEAT 4 Press NEXT until desired feature choice is displayed 5 Press one of the buttons below displayed selections 6 Respond to the menu prompts 7 Press programmable button f...

Page 31: ...sion e 8 SOHVA button f 94 HEADSET g 98 GROUP LISTEN 5 Press T C 6 Repeat steps 3 through 5 as desired 7 Press SPKR to end Troubleshooting Your Telephone Problem Possible Cause Possible Solution ITCM...

Page 32: ...h Code ITCM 04 LCD Messaging ITCM 02 0 9 SPKR ITCM 02 Line Group 1 ITCM 9 Line Group 2 ITCM 81 Line Group 3 ITCM 82 Line Group 4 ITCM 83 Line Group Queue ITCM grp Code ITCM 8 Message Waiting ITCM 3 Ex...

Page 33: ...l that is ringing on another station Call transfer Transfers a call from one station to another Central message desk A station that controls message waiting lights and delivers messages to other stati...

Page 34: ...d button that sends a message to the calling station s display Ringing line preference Automatic connection to an outside line ringing at the station when the station handset is taken off hook S Saved...

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