FAQ
Microphone and audio issues with my Logitech webcam
To troubleshoot your webcam microphone, do the following:
Verify that you can hear sound through your speakers
Test the microphone in Windows Sound Recorder
Make sure the microphone is selected in the Logitech Webcam Software (LWS)
Determine if the microphone drivers are loaded properly in Windows Device Manager
Verify that you can hear sound through your speakers
First confirm that you can hear sound through your audio output device (speakers / headphones)
by doing the following:
1.
Play a sample .wav or .mp3 file.
NOTE:
Sample files can be found in the My Documents/My Music/Sample Music folder
on your computer.
2.
Make sure your audio output device is functioning properly and isn't muted either on the
device itself or through the Windows operating system.
Muted
Not Muted
3.
If your computer audio is currently muted, to un-mute:
1.
Click on your audio icon shown above.
2.
Uncheck the box next to "Mute" by clicking in it.
3.
Close the Volume panel by clicking anywhere on your screen.
