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 LGN8815-0996SCUG-0.02 

 

Jan. ‘09 

 
 
 
 
 
 

IP8815 IP Phone 

User Guide 

 

 

for Nortel Call Servers 

 

 

 

 

 

Please read this guide carefully before operating your set. 

Retain this guide for future reference. 

 

 

Summary of Contents for 8815E

Page 1: ...LGN8815 0996SCUG 0 02 Jan 09 IP8815 IP Phone User Guide for Nortel Call Servers Please read this guide carefully before operating your set Retain this guide for future reference ...

Page 2: ...ver is connected If problems persist consult the dealer or an experienced radio TV technician for help Canadian Compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada This device complies with Class B limits of Industry Canada Operation is subject to the following two conditions 1 This devi...

Page 3: ...oot traffic or heavy objects Also do not locate cables between the desktop and walls where they may be crushed damaging the insulation Check the cables regularly and if damage is noted disconnect your phone Contact your local representative for a replacement Should liquid spill on the phone disconnect the unit from power and the network Do not use during lightning storms Lightning presents a poten...

Page 4: ...ng 8 3 14 DND Do Not Disturb 8 3 15 Muting a Call 8 3 16 Accessing Your Voice Mail 8 3 17 Hotline Warm Line 9 4 Advanced Services and the IP8815 Phone LCD Menu 10 4 1 Using the Call Logs Menu 10 4 2 Using the Phone Book Menu 10 5 Setting Your Preferences 13 5 1 LCD Contrast 13 5 2 Ring Setting 13 5 2 1 Setting the Ring Type 13 5 2 2 Setting Line Ring Type and Delay 14 5 3 Ringer Off 15 5 4 Enablin...

Page 5: ...IP8815 Nortel IP Phone User Guide iv Jan 09 5 9 Key Tone 20 5 10 Language Setting 20 Appendix A Dial Pad Character Set 22 Appendix B Time Zones 23 Appendix C IP8815 Icons 24 ...

Page 6: ...nistrator for further information The IP8815 Phone has fixed feature buttons soft feature keys flexible buttons that are configurable and dial pad buttons as shown in the figure below The eight 8 flexible buttons access lines and features based on the IP Phone configuration Flexible buttons assigned for line access called line buttons represent a telephone line or a SIP user A line may be private ...

Page 7: ...ess may access features such as Speed dial Redial and others Refer to section 5 5 and your system administrator for further information The figure below shows other major components of IP8815 Phone These components include Handset Speaker and microphone Message Wait Indicator Message LED LCD 140 by 48 pixel displays 5 lines Flexible button labels The top line of the LCD indicates a number of icons...

Page 8: ...ly for connection to power The handset connects to the base with the supplied standard handset coiled cord Use the chart below to make connections to the IP Phone 1 LAN Connect the IP Phone LAN port to the LAN wall jack with the provided LAN cable 2 PC Connect the IP Phone PC port to your desktop PC with an RJ 45 terminated UTP 5 cable 3 Power If the LAN port supports PoE IEEE 802 3af compliant th...

Page 9: ...r processing To send the digits immediately press the button to indicate dialing is complete and then the IP Phone sends the number to the call server To place a call o Lift the handset You may press the speakerphone button or line button to activate the speakerphone To use a headset press the headset button o Dial the destination number After a short delay the IP Phone sends the number or dial to...

Page 10: ...old and you receive dial tone o Dial the number you wish to receive the transfer o Await answer and announce the transfer o Hang up the handset to complete the transfer To cancel a transfer for example the second party does not answer or is busy o Press the EndCall softkey 3 5 Using Blind Call Transfer You can transfer an active call to another extension without talking to the party receiving the ...

Page 11: ...itions that will forward your calls Call Forward Busy redirects incoming calls if the line is busy Call Forward No Answer redirects incoming calls that are not answered in the configured no answer time Call Forward Busy or No Answer redirects incoming calls if the line is busy or not answered after the no answer time expires Call Forward All Calls immediately redirects all incoming calls To set up...

Page 12: ... The number is stored in memory but is lost if power to the IP Phone is interrupted To redial a call o Press the Redial softkey The IP Phone activates the speakerphone and places the call o Lift the handset for privacy or press the headset button to use the headset 3 11 Last Call Return When you answer a call the IP Phone stores the caller s contact information so you can return a call later at th...

Page 13: ...on from an incoming call The call server configuration determines routing of the incoming call while your phone is in DND Refer to your system administrator for further information To activate DND o While the IP Phone is idle press the DND button When active the DND button LED illuminates red and Do not disturb displays in the LCD To deactivate DND o Press the illuminated DND button again 3 15 Mut...

Page 14: ...when you take the handset off hook or press the speaker button The call initiates immediately Hotline or after a delay of up to 10 seconds Warm Line The later permits you the time to access another feature or line as needed Note that with Hotline configured Speed dial redial and other automated dialing features will not operate Operation of this feature is automatic ...

Page 15: ...se the Previous Next softkeys to select the desired log and press the OK softkey or dial the digit in front of the desired selection o The log will display information on the calls along with the received caller id To place a call using the Call Logs o Dial the digit preceding the desired log item or use the Previous Next softkeys to highlight the desired log item and use the More softkey to locat...

Page 16: ...y o Select the Edit softkey o Edit the name contact information ring type and speed number for the record selecting the OK softkey for each entry Use the Mode softkey to enter characters Refer to Appendix A Dial Pad Character Set which shows the relationship between the dial pad digits and characters To delete a record o Access the Phone Book as described above o Use the Previous Next softkeys to ...

Page 17: ... the Phone Book To search for a record in the Phone Book o Access the Phone Book as described above o Press the More softkey to locate the Find softkey o Select the Find softkey o Enter the search criteria name or contact information Use the Mode softkey to enter characters Refer to Appendix A Dial Pad Character Set which shows the relationship between the dial pad digits and characters o Select t...

Page 18: ...tkey to decrease the contrast or press the Up softkey to increase the contrast o Move to another parameter with the Return button and continue the session or press the Settings button to exit the configuration session 5 2 Ring Setting Ring settings determine the ring type tone for the phone In addition the ring type for each line can be set with immediate or delayed audible notification Note the r...

Page 19: ...ed The delay is set in 1 second increments from 0 no delay to 10 seconds To set the ring type for a line o Press the Setting button o Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the OK softkey o Dial 2 or move the cursor to 2 Ring Setting using the Previous Next softkeys and press the OK softkey o Dial the Line number plus one 2 for Line 1 3 for Line 2 ...

Page 20: ...ssion or press the Settings button to exit the configuration session 5 3 Ringer Off The IP Phone can be programmed not to ring when an incoming call is received To set the Ringer Off parameter o Press the Setting button o Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the OK softkey o Dial 3 or move the cursor to 3 Ringer Off using the Previous Next softke...

Page 21: ...the personal phone book 3 Call Log Function Views the call log list 4 Mute Function Toggles the Mute feature on and off 5 Headset Function Toggles the Headset on and off 6 Redial Function Dials the last number dialed by the user 7 Return Call Function Dials the number of the last answered call 8 Set Call Forwarding Sets the call forwarding configuration 9 Conference Function 1 Initiates a conferen...

Page 22: ...network device to obtain the network s current time For operation with SNTP the IP8815 IP Phone requires an SNTP server IP address or name To assign the SNTP server address o Press the Setting button o Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the OK softkey o Dial 6 or move the cursor to 6 Time Configuration using the Previous Next softkeys and press...

Page 23: ... o Dial 3 or move the cursor to 3 DST Auto Adjustment using the Previous Next softkeys and press the OK softkey o Press the Yes softkey to enable DST Auto Adjustment or press the No softkey to disable DST Auto Adjustment o Move to another parameter with the Return button and continue the session or press the Settings button to exit the configuration session 5 6 4 Time Format The format of the LCD ...

Page 24: ...our entry An asterisk displays in front of the current setting o Move to another parameter with the Return button and continue the session or press the Settings button to exit the configuration session 5 7 Lock Outgoing Call The IP Phone can be configured to allow outgoing calls only if a password is entered When enabled the LCD screen will display the password request and the lock icon as shown I...

Page 25: ...s button to exit the configuration session 5 9 Key Tone When you press a button on the IP8820 phone the phone will generate a beep tone to indicate that the button has been pressed This key tone is optional and can be enabled or disabled using the key tone setting To enable disable the Key Tone o Press the Settings button o Dial 3 or move the cursor to 3 Phone Settings using the Previous Next soft...

Page 26: ... 11 Language using the Previous Next softkeys and press the OK softkey o Select a Language from the list using the Previous Next softkeys and press the OK softkey An asterisk displays in front of the current selection o Move to another parameter with the Return button and continue the session or press the Settings button to exit the configuration session Language English Jan 23 08 30 Previous Next...

Page 27: ... table below maps each dial pad digit to characters available Three modes are available dial pad digits upper case letters and lower case letters as shown in the table Dial Pad Mode Digit Upper Case A Lower Case a 1 2 A B C a b c 3 D E F d e f 4 G H I g h i 5 J K L j k l 6 M N O m n o 7 P Q R S p q r s 8 T U V t u v 9 W X Y Z w x y z 0 Space Space ...

Page 28: ...03 30 Tehran Iran 44 GMT 04 00 Caracas Venezuela 13 GMT 04 00 Abu Dhabi UAE 45 GMT 04 00 La Paz Bolivia 14 GMT 04 00 Tbilisi Georgia 46 GMT 03 30 New Found land 15 GMT 04 30 Kabul Afghanistan 47 GMT 03 00 Brasilia Brazil 16 GMT 05 00 Islamabad Pakistan 64 GMT 03 00 Buenos Aires Argentina 17 GMT 05 30 New Delhi India 48 GMT 03 00 Georgetown Guyana 18 GMT 06 00 Dhaka Bangladesh 65 GMT 02 00 Inuuk Gr...

Page 29: ...inking the LAN connection is faulty This icon displays as the first icon on the left PC Port icon when displayed indicates a device generally a PC is connected to the PC port of the IP8815 Forward icon indicates calls to the extension are forwarded Message icon indicates one or more messages waiting in Voice Mail DND icon indicates the IP Phone is in DND and will not notify you of incoming calls H...

Page 30: ...LGN8815 0996SCUG 0 02 Jan 09 ...

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