background image

M5100 Series

User's Guide

Important:

 Click 

here

 before using this guide.

September 2012

www.lexmark.com

Machine type(s):

4063

Model(s):

29E, 49E, 69E

Summary of Contents for M5155

Page 1: ...M5100 Series User s Guide Important Click here before using this guide September 2012 www lexmark com Machine type s 4063 Model s 29E 49E 69E ...

Page 2: ...er software 37 Installing the printer software 37 Updating available options in the printer driver 38 Networking 39 Preparing to set up the printer on an Ethernet network 39 Installing the printer on an Ethernet network 39 Preparing to set up the printer on a wireless network 41 Connecting the printer using the Wireless Setup Wizard 42 Connecting the printer to a wireless network using Wi Fi Prote...

Page 3: ...inting 77 Printing a document 77 Printing from a flash drive 79 Printing confidential and other held jobs 80 Printing information pages 82 Canceling a print job 82 Managing your printer 83 Finding advanced networking and administrator information 83 Checking the virtual display 83 Configuring supply notifications from the Embedded Web Server 83 Modifying confidential print settings 84 Copying prin...

Page 4: ...Printing confidential and other held jobs 129 Printing information pages 130 Canceling a print job 131 Managing your printer 131 Finding advanced networking and administrator information 131 Checking the virtual display 131 Configuring supply notifications from the Embedded Web Server 132 Modifying confidential print settings 133 Copying printer settings to other printers 133 Printing a menu setti...

Page 5: ...wer rear door 231 234 230 x page jam remove standard bin jam 203 232 x page jam remove tray 1 to clear duplex 235 239 232 x page jam open tray x 24x 234 x page jam clear manual feeder 250 235 x page jam remove paper open stapler door Leave paper in bin 455 457 236 x page jam remove paper open finisher rear door Leave paper in bin 451 239 x page jam remove paper open expander rear door Leave paper ...

Page 6: ...Notices 295 Product information 295 Edition notice 295 Power consumption 299 Index 313 Contents 6 ...

Page 7: ...llow these guidelines to avoid personal injury or printer damage Turn off the printer and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer If two or more optional finishers are installed then remove the finishers individually from the printer Notes Make sure to remove the topmost finisher first To remove the finisher hold the finisher on both s...

Page 8: ... of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a service representative CAUTION SHOCK HAZARD Do not set up this product or make any electrical or cabling connections suc...

Page 9: ...nstalling the printer software Setup documentation The setup documentation came with the printer and is also available at http support lexmark com Additional setup and instructions for using the printer Selecting and storing paper and specialty media Loading paper Configuring printer settings Viewing and printing documents and photos Setting up and using the printer software Configuring the printe...

Page 10: ...your country or region and then select your product to view the appropriate support site Support telephone numbers and hours of operation for your country or region can be found on the Support Web site or on the printed warranty that came with your printer Record the following information located on the store receipt and at the back of the printer and have it ready when you contact customer suppor...

Page 11: ...w in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe the recommended temperatures and avoi...

Page 12: ...1 2 3 4 5 1 Right side 305 mm 12 in 2 Front 508 mm 20 in 3 Left side 305 mm 12 in 4 Rear 305 mm 12 in 5 Top 115 mm 4 5 in Selecting a location for the printer 12 ...

Page 13: ... continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Available internal options Memory card DDR3 DIMM Flash memory Fonts Firmware cards Forms barcode PRESCRIBE IPDS Printcryption Printer hard disk LexmarkTM Internal Solutions Ports ISP Parallel 1284 B interface MarkNetTM N8350 802 11 b g n wireless printer server ...

Page 14: ...me after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Remove the controller board access cover 1 2 2 Using a screwdriver loosen the screws on the controller board shield Additional printer setup 14...

Page 15: ... board electronic components are easily damaged by static electricity Touch a metal surface on the printer first before touching any controller board electronic component or connector 1 3 2 1 Lexmark Internal Solutions Port or printer hard disk connector 2 Option card connector 3 Memory card connector Additional printer setup 15 ...

Page 16: ...5 Align the screws with the holes on the shield and then reattach the shield 2 1 6 Tighten the screws on the shield Additional printer setup 16 ...

Page 17: ...Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer first before touching any controller board electronic components or connectors An optional memory card can be purchased separately and attached to the controller board 1 Access the controller board For more information see Accessing the controller board on page 14 2...

Page 18: ...inter then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer first before touching any con...

Page 19: ...plastic bracket to the ISP 3 Screws for attaching the ISP mounting bracket to the controller board shield 4 Plastic bracket 4 Remove the metal cover from the ISP opening a Loosen the screw b Lift the metal cover and then pull it out completely Additional printer setup 19 ...

Page 20: ... into place Note Make sure that the plastic bracket has latched completely and that the plastic bracket is seated firmly on the controller board cage 6 Install the ISP on the plastic bracket Note Hold the ISP at an angle over the plastic bracket so that any overhanging connectors will pass through the ISP opening in the controller board cage Additional printer setup 20 ...

Page 21: ...ISP is seated between the guides of the plastic bracket 8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP Note Turn the screw clockwise enough to hold the ISP in place but do not tighten it yet Additional printer setup 21 ...

Page 22: ... board shield 10 Tighten the thumbscrew that is attached to the ISP Warning Potential Damage Do not screw it on too tightly 11 Connect the ISP solution interface cable into the receptacle of the controller board Note The plugs and receptacles are color coded Additional printer setup 22 ...

Page 23: ...to the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 14 2 Unpack the optional card Warning Potential Damage Avoid touching the co...

Page 24: ... hard disk Note This task requires a flat head screwdriver CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug a...

Page 25: ...3 Locate the appropriate connector on the controller board cage Note If an optional ISP is currently installed then the printer hard disk must be installed onto the ISP Additional printer setup 25 ...

Page 26: ... ISP and then press the printer hard disk down until the standoffs are in place Installation warning Hold only the edges of the printed circuit board assembly Do not touch or press on the center of the printer hard disk Doing so may cause damage c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP Note The plugs and receptacles are color coded Additional printe...

Page 27: ...isk to the holes in the controller board cage and then press the printer hard disk down until the standoffs are in place Installation warning Hold only the edges of the printed circuit board assembly Do not touch or press on the center of the printer hard disk Doing so may cause damage Additional printer setup 27 ...

Page 28: ...ws to attach the printer hard disk mounting bracket c Insert the plug of the printer hard disk interface cable into the receptacle of the controller board Note The plugs and receptacles are color coded Additional printer setup 28 ...

Page 29: ... cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 14 2 Unplug the printer hard disk interface cable from the c...

Page 30: ...3 Remove the screws holding the printer hard disk in place 4 Remove the printer hard disk 5 Set aside the printer hard disk Additional printer setup 30 ...

Page 31: ...ray or spacer Optional 550 or 250 sheet tray Printer For more information on installing a caster base optional 550 or 250 sheet tray spacer or 2100 sheet tray see the setup sheet that came with the option Installing optional trays CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely CAUTION SHOCK HAZARD If you are acce...

Page 32: ...pletely from the base 4 Remove any packing material from inside the tray 5 Insert the tray into the base 6 Place the tray near the printer 7 Align the optional tray with the caster base Note Make sure to lock the wheels of the caster base to secure the printer Additional printer setup 32 ...

Page 33: ...8 Align the printer with the tray and then slowly lower the printer into place Note Optional trays lock together when stacked Additional printer setup 33 ...

Page 34: ...9 Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Additional printer setup 34 ...

Page 35: ...clicks into place and then remove stacked trays one at a time from the top to the bottom Attaching cables CAUTION POTENTIAL INJURY Do not set up this product or make any electrical or cabling connections such as a power cord a fax feature or USB cable during a lightning storm Connect the printer to the computer using a USB cable or Ethernet cable Make sure to match the following The USB symbol on ...

Page 36: ...ill secure the controller board 6 Printer power cord socket Connect the printer to a properly grounded electrical outlet Warning Potential Damage Do not touch the USB cable any wireless network adapter or the printer in the area shown while actively printing Loss of data or a malfunction can occur Organizing the cables Note This feature is available only if you purchase optional trays and a caster...

Page 37: ... download all the drivers and utilities from our Web site 1 Obtain a copy of the software installer package From the Software CD that came with your printer From our Web site Go to http support lexmark com and then navigate to SUPPORT DOWNLOAD select your printer select your operating system 2 Double click the software installer package Wait for the installation dialog to appear If you are using t...

Page 38: ...pen the printers folder In Windows 8 From the Search charm type run and then navigate to Apps list Run type control printers OK In Windows 7 or earlier a Click or click Start and then click Run b In the Start Search or Run dialog type control printers c Press Enter or click OK 2 Depending on your device do either of the following Press and hold the printer you want to update Right click the printe...

Page 39: ...ers and printers continue on to installing the printer A valid unique IP address for the printer to use on the network The network gateway The network mask A nickname for the printer optional Note A printer nickname can make it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that is easier for you to remember You will need ...

Page 40: ...printer control panel From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Install the printer driver on the computer a Download the driver at http support lexmark com b Double click the instal...

Page 41: ...pport person if you are not sure which channel to select Security Method There are four basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spaces Select the key currently in use on the network by selecting the default WEP transmit key WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of sec...

Page 42: ...inter 1 From the printer control panel navigate to either of the following Network Ports Network x Network x Setup Wireless Wireless Connection Setup Network Ports Network x Network x Setup Wireless Wireless Connection Setup 2 Select a wireless connection setup Select To Search for networks Show available wireless connections Note This menu shows all broadcast secured or unsecured SSIDs Enter a ne...

Page 43: ...it to load the Web page correctly 4 Access the WPS settings For more information see the documentation that came with your access point 5 Enter the eight digit PIN and then save the setting Connecting the printer to a wireless network using the Embedded Web Server Before you begin make sure that Your printer is connected temporarily to an Ethernet network A wireless network adapter is installed in...

Page 44: ... from the Ethernet network when you configure the printer to operate wirelessly If the printer is connected to the Ethernet network then the wireless configuration completes but the wireless ISP is inactive To activate the wireless ISP disconnect the printer from the Ethernet network turn off the printer and then turn it back on Only one network connection is active at a time To switch between Eth...

Page 45: ...rrectly 2 Add the printer For IP printing a From the Apple menu navigate to either of the following System Preferences Print Scan System Preferences Print Fax b Click c Click the IP tab d Type the printer IP address in the address field and then click Add For AppleTalk printing Notes Make sure AppleTalk is activated on your printer This feature is supported only in Mac OS X version 10 5 a From the...

Page 46: ... D is the letter of your CD or DVD drive c Click Install d Follow the instructions on the computer screen e Select Advanced and then click Continue f From the Configure Printer Connection dialog select a port g If the port is not in the list then click Refresh or navigate to Add port select a port type enter the necessary information OK h Click Continue Finish 3 Set the COM port parameters After i...

Page 47: ...printer is set up correctly by printing the following Menu settings page Use this page to verify that all printer options are installed correctly A list of installed options appears toward the bottom of the page If an option you installed is not listed then it is not installed correctly Remove the option and then install it again For more information see Printing a menu settings page on page 85 or...

Page 48: ...lly configured model CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a printer with a similar configuration then you may need additional furniture For more information see www lexmark com multifunctionprinters Using M5155 and M5163 48 ...

Page 49: ... Staple finisher 3 Caster base None 4 2100 sheet tray None 5 550 sheet tray 250 sheet tray 6 250 sheet tray 550 sheet tray 7 4 bin mailbox Output expander 8 Output expander 4 bin mailbox In a configuration with three optional finishers the output expander and mailbox may be installed in any order In a configuration with two optional finishers The staple finisher must always be on top The high capa...

Page 50: ...the following to wake the printer from Sleep Mode Press any hard button Pull out Tray 1 or load paper in the multipurpose feeder Open a door or cover Send a print job from the computer Perform a power on reset with the main power switch Attach a device to the USB port on the printer 4 Keypad Enter numbers letters or symbols 5 Stop or Cancel button Stop all printer activity 6 Indicator light Check ...

Page 51: ...off for 1 9 seconds in a slow pulsing pattern The printer is in Hibernate mode Understanding the home screen When the printer is turned on the display shows a basic screen referred to as the home screen Use the home screen buttons and icons to initiate an action Note Your home screen may vary depending on your home screen customization settings administrative setup and active embedded solutions 1 ...

Page 52: ... help information This may also appear on the home screen Touch To Search Held Jobs Search current held jobs Jobs by user Access print jobs saved by user Profiles and Solutions Access profiles and solutions Features Feature Description Attendance message alert If an attendance message affects a function then this icon appears and the red indicator light blinks Warning If an error condition occurs ...

Page 53: ...down 4 Accept button Save a setting 5 Cancel button Cancel an action or a selection Return to the previous screen Other touch screen buttons Touch To Return to the home screen Open a context sensitive Help dialog on the printer control panel Scroll to the left Scroll to the right Using M5155 and M5163 53 ...

Page 54: ...en applications such as Forms and Favorites Multi Send Scan to Network For Windows users 1 Open the command window In Windows 8 From the Search charm type run and then navigate to Apps list Run type cmd OK In Windows 7 or earlier a Click or click Start and then click Run b In the Start Search or Run dialog type cmd c Press Enter or click OK 2 Type ipconfig and then click Go or press Enter Note Typ...

Page 55: ...s appears as four sets of numbers separated by periods such as 123 123 123 123 2 Open a Web browser and then type the printer IP address in the address field 3 Press Enter Note If you are using a proxy server then temporarily disable it to load the Web page correctly Customizing the home screen 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP ...

Page 56: ...ns 2 Click the Manuals tab and then select the document for the home screen application Using Background and Idle Screen Icon Description The application lets you customize the background and idle screen of your printer home screen 1 From the home screen navigate to Change Background select background to use 2 Touch Setting up Forms and Favorites Note A later version of this User s Guide may conta...

Page 57: ... for forms based on a form number name or description Understanding Eco Settings Icon Description The application lets you easily manage energy consumption noise toner and paper usage settings to help reduce the environmental impact of your printer Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer contro...

Page 58: ...iguration from a file click Import and then browse to the saved configuration file that was exported from a previously configured printer Notes Before importing the configuration file you can choose to preview it first or load it directly If a timeout occurs and a blank screen appears then refresh the Web browser and then click Apply 3 To export or import a configuration for multiple applications ...

Page 59: ... inches wide the printer prints at a reduced speed to prevent damage to the fuser 1 From the home screen navigate to Paper Menu Universal Setup Units of Measure select a unit of measure 2 Touch Portrait Width or Portrait Height 3 Select the width or height and then touch Loading the 250 or 550 sheet tray CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately...

Page 60: ...he width guide to the correct position for the size of the paper being loaded until it clicks into place 2 1 Note Use the paper size indicators on the bottom of the tray to help position the guides Using M5155 and M5163 60 ...

Page 61: ...and slide the guide to the correct position for the size of the paper being loaded 3 1 2 Notes Lock the length guide for all paper sizes Use the paper size indicators on the bottom of the tray to help position the guides Using M5155 and M5163 61 ...

Page 62: ...nal staple finisher is installed or not Without an optional staple finisher With an optional staple finisher ABC One sided printing One sided printing ABC Two sided printing A B C Two sided printing If you are loading prepunched paper for use with the staple finisher then make sure the holes on the long edge of the paper are on the right side of the tray One sided printing Two sided printing A B C...

Page 63: ...the paper into the tray Load paper as shown in the illustration If you are loading envelopes then make sure that the flap side is facing up and the envelopes are on the left side of the tray Using M5155 and M5163 63 ...

Page 64: ...l size paper adjust the paper guides to lightly touch the sides of the stack and then lock the length guide 7 Insert the tray 8 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Note Set the correct paper size and type to avoid paper jams and print quality problems Using M5155 and M5163 64 ...

Page 65: ...each tray separately Keep all other trays closed until needed 1 Pull out the tray 2 Adjust the width and length guides Loading A5 size paper a Pull up and slide the width guide to the position for A5 LGL OFC FOLIO LTR A4 A5 1 LGL OFC FOLIO LTR A 4 A 5 2 LGL OFC FOLIO LTR A 4 A 5 Using M5155 and M5163 65 ...

Page 66: ...to the position for A5 until it clicks into place 1 2 c Remove the A5 length guide from its holder 1 2 d Insert the A5 length guide into its designated slot Note Press the A5 length guide until it clicks into place Using M5155 and M5163 66 ...

Page 67: ...osition for the size of the paper being loaded LGL OFC FOLIO LTR A4 A5 1 LGL OFC FOLIO LTR A 4 A 5 2 LGL OFC FOLIO LTR A 4 A 5 b If the A5 length guide is still attached to the length guide then remove it from its place If the A5 length guide is not attached then proceed to step d Using M5155 and M5163 67 ...

Page 68: ...A5 length guide in its holder 2 1 d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place LGL OFC FOLIO LTR A4 A5 Using M5155 and M5163 68 ...

Page 69: ... different ways of loading letterhead depending on whether an optional staple finisher is installed or not Without an optional staple finisher With an optional staple finisher ABC One sided printing A B C One sided printing ABC Two sided printing A B C Two sided printing If you are loading prepunched paper for use with the staple finisher then make sure the holes on the long edge of the paper are ...

Page 70: ...he paper are on the left side of the tray then a jam may occur Make sure the paper is below the maximum paper fill indicator Warning Potential Damage Overfilling the tray can cause paper jams 5 Insert the tray Note Press the paper stack down while inserting the tray Using M5155 and M5163 70 ...

Page 71: ...h the paper loaded in the tray Note Set the correct paper size and type to avoid paper jams and print quality problems Loading the multipurpose feeder 1 Pull down the multipurpose feeder door Note Do not load or close the multipurpose feeder while a job is printing B5 EX EC A4 A5 L TR Using M5155 and M5163 71 ...

Page 72: ...ently so that the multipurpose feeder is fully extended and open 3 Slide the width guide to the correct position for the size of the paper being loaded B 5 E X E C A 4 A 5 L T R Note Use the paper size indicators on the bottom of tray to help position the guides Using M5155 and M5163 72 ...

Page 73: ...touching the printable side of the transparencies Be careful not to scratch them Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 5 Load the paper or specialty media Note Slide the stack gently into the multipurpose feeder until it comes to a stop Load only one size and type of paper or specialty media at a time Make sure the paper...

Page 74: ...ting A B C One sided printing A B C Two sided printing A B C Two sided printing If you are loading prepunched paper for use with the staple finisher then make sure the holes on the long edge of the paper are on the right side of the tray One sided printing Two sided printing A B C Note If the holes on the long edge of the paper are on the left side of the tray then a jam may occur Using M5155 and ...

Page 75: ...he paper or specialty media is below the maximum paper fill indicator Warning Potential Damage Overfilling the feeder can cause paper jams 6 For custom or Universal size paper adjust the width guides to lightly touch the sides of the stack 7 From the Paper menu on the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Note Set the correct pape...

Page 76: ... 58 Warning Potential Damage Paper loaded in the tray should match the paper type name assigned in the printer The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field ...

Page 77: ...pe Note Paper is the factory default paper type for all user defined custom names 4 Click Submit Using the printer control panel 1 From the home screen navigate to Paper Menu Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Touch Printing Printing a document Printing forms Use the Forms and ...

Page 78: ... necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 Click Print Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application visit http lexmark com mobile Note Mobile printing applications may also be available from your mobile device m...

Page 79: ...drives File type Lexar JumpDrive FireFly 512MB and 1GB SanDisk Cruzer Micro 512MB and 1GB Sony Micro Vault Classic 512MB and 1GB Documents pdf xps Images dcx gif jpeg or jpg bmp pcx tiff or tif png fls Printing from a flash drive Notes Before printing an encrypted PDF file you will be prompted to type the file password from the printer control panel You cannot print files for which you do not have...

Page 80: ...rom the printer control panel touch the document you want to print 3 Touch the arrows to specify the number of copies for printing and then touch Print Notes Do not remove the flash drive from the USB port until the document has finished printing If you leave the flash drive in the printer after leaving the initial USB menu screen then touch Held Jobs on the home screen to print files from the fla...

Page 81: ... extra memory to process additional held jobs You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel All print jobs that can be initiated by the user at the printer are called held jobs 2 Touch Printing confidential and other held jobs Note Confidential and Verify print jobs are automatically deleted from memory after printing...

Page 82: ...vigate to Held jobs select your user name select the print job specify the number of copies Print Printing information pages Printing a font sample list 1 From the home screen navigate to Reports Print Fonts 2 Touch PCL Fonts or PostScript Fonts Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk From the home screen navigate to Repor...

Page 83: ... support tasks using the Embedded Web Server For more advanced system support tasks see the Networking Guide on the Software CD or the Embedded Web Server Administrator s Guide at http support lexmark com Checking the virtual display 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as ...

Page 84: ...he status of the supply appears on the menus page and status page Warning The printer displays the warning message and generates an e mail about the status of the supply The printer does not stop when the supply condition is reached Continuable Stop1 The printer stops processing jobs when the supply condition is reached and the user needs to press a button to continue printing Non Continuable Stop...

Page 85: ...ge select a language from the drop down menu and then click Click here to submit language 4 Click Printer Settings 5 Type the IP addresses of the source and target printers Note If you want to add or remove target printers then click Add Target IP or Remove Target IP 6 Click Copy Printer Settings Printing a menu settings page From the home screen navigate to Reports Menu Settings Page Printing a n...

Page 86: ...d Notes View the printer IP address on the home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Device Status More Details Saving energy Using Eco Mode 1 Open a Web browser and then type the printer IP address in the address field Notes View the prin...

Page 87: ...ter is in Sleep mode Lights on the staple finisher and other optional finishers are turned off when the printer is in Sleep mode Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper Enable the automatic two sided duplex printing feature 4 Click Submit Reducing printer noise Enable Quiet mode to reduce printer noise 1 Open a Web browser and then type the printer IP a...

Page 88: ... Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings Timeouts 3 I...

Page 89: ...enu select Hibernate 4 Click Submit Using the printer control panel 1 From the home screen navigate to Settings General Settings 2 Touch Press Sleep Button or Press and Hold Sleep Button 3 Touch Hibernate Adjusting the brightness of the display To save energy or if you are have trouble reading your display adjust the brightness of the display Available settings range from 20 100 The factory defaul...

Page 90: ...g non volatile memory on page 92 Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and network port menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory or in a printer hard disk are not affected From the home screen na...

Page 91: ...fferent department or location The printer is being serviced by someone from outside your organization The printer is being removed from your premises for service The printer is being sold to another organization Disposing of a printer hard disk Note Some printer models may not have a printer hard disk installed In high security environments it may be necessary to take additional steps to make sur...

Page 92: ...print jobs by securely overwriting files that have been marked for deletion Using the printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of functions appears on t...

Page 93: ...ore than an hour during which the printer will be unavailable for other user tasks 4 Click Submit Using the printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of ...

Page 94: ...t be accessed For more information visit the Lexmark security Web page or see the Embedded Web Server Administrator s Guide 1 Go to http support lexmark com and then navigate to Support Downloads Tech Library Manuals Guides 2 Type Embedded Web Server in the keyword field and then click Filter 3 Click Embedded Web Server to launch the document Using M5155 and M5163 94 ...

Page 95: ...lly configured model CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a printer with a similar configuration then you may need additional furniture For more information see www lexmark com multifunctionprinters Using M5170 95 ...

Page 96: ...ander Staple finisher 3 Caster base None 4 2100 sheet tray None 5 550 sheet tray 250 sheet tray 6 250 sheet tray 550 sheet tray 7 4 bin mailbox Output expander 8 Output expander 4 bin mailbox In a configuration with three optional finishers the output expander and mailbox may be installed in any order In a configuration with two optional finishers The staple finisher must always be on top The high...

Page 97: ...ollowing to wake the printer from Sleep mode Press and release the Sleep button Touch the screen or press any hard button Open a tray cover or door Send a print job from the computer Perform a power on reset with the main power switch Attach a device to a USB port 4 Keypad Enter numbers letters or symbols on the printer 5 Stop or Cancel button Stop all printer activity 6 Indicator light Check the ...

Page 98: ...ng from Hibernate mode Blinking amber for 0 1 second then goes completely off for 1 9 seconds in a slow pulsing pattern The printer is in Hibernate mode Understanding the home screen When the printer is turned on the display shows a basic screen referred to as the home screen Use the home screen buttons and icons to initiate an action Note Your home screen may vary depending on your home screen cu...

Page 99: ...ntrol panel Features Feature Description Attendance message alert If an attendance message affects a function then this icon appears and the red indicator light blinks Warning If an error condition occurs then this icon appears Printer IP address Example 123 123 123 123 The IP address of your network printer is located at the top left corner of the home screen and appears as four sets of numbers s...

Page 100: ...roll to the right 3 Up arrow Scroll up 4 Down arrow Scroll down 5 Submit Submit changes made in the printer settings 6 Back Return to the previous screen 7 Home Return to the home screen 8 Tips Open a context sensitive Help dialog on the printer control panel Using M5170 100 ...

Page 101: ...n action or a selection Leave a screen and return to the previous screen without saving changes Increase Select a higher value Decrease Select a lower value Exit Leave the current screen Search Search current held jobs Warning View a warning or error message Using M5170 101 ...

Page 102: ...Windows 8 From the Search charm type run and then navigate to Apps list Run type cmd OK In Windows 7 or earlier a Click or click Start and then click Run b In the Start Search or Run dialog type cmd c Press Enter or click OK 2 Type ipconfig and then click Go or press Enter Note Type ipconfig all to see additional useful information 3 Look for IP Address The IP address appears as four sets of numbe...

Page 103: ...e Web page correctly Customizing the home screen 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Do one or more of the following Show or hide icons of basic printer functions a Click Settings General Settings Home s...

Page 104: ...contain a direct link to the Administrator s Guide of this application To check for updates of this User s Guide visit http support lexmark com Use To Quickly find and print frequently used online forms directly from the printer home screen Note The printer must have permission to access the network folder FTP site or Web site where the bookmark is stored From the computer where the bookmark is st...

Page 105: ...mental impact of your printer Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel even when you are not physically near the network printer From your computer screen you can view the printer status release held print jobs create bookmarks and do other print related tasks you might normally pe...

Page 106: ...nfiguration from a file click Import and then browse to the saved configuration file that was exported from a previously configured printer Notes Before importing the configuration file you can choose to preview it first or load it directly If a timeout occurs and a blank screen appears then refresh the Web browser and then click Apply 3 To export or import a configuration for multiple application...

Page 107: ...he largest supported Universal size is 216 x 356 mm 8 5 x 14 inches for one sided and two sided printing When printing on paper less than 210 mm 8 3 inches wide the printer prints at a reduced speed to prevent damage to the fuser 1 From the home screen navigate to Paper Menu Universal Setup Units of Measure select a unit of measure 2 Touch Portrait Width or Portrait Height 3 Select the width or he...

Page 108: ...ide the width guide to the correct position for the size of the paper being loaded until it clicks into place 2 1 Note Use the paper size indicators on the bottom of the tray to help position the guides Using M5170 108 ...

Page 109: ...eze and slide the guide to the correct position for the size of the paper being loaded 3 1 2 Notes Lock the length guide for all paper sizes Use the paper size indicators on the bottom of the tray to help position the guides Using M5170 109 ...

Page 110: ...the paper stack with the printable side facedown Note Make sure the paper or envelope is loaded properly There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not Without an optional staple finisher With an optional staple finisher ABC One sided printing One sided printing Using M5170 110 ...

Page 111: ... use with the staple finisher then make sure the holes on the long edge of the paper are on the right side of the tray One sided printing Two sided printing A B C Note If the holes on the long edge of the paper are on the left side of the tray then a jam may occur Do not slide the paper into the tray Load paper as shown in the illustration Using M5170 111 ...

Page 112: ... the left side of the tray Make sure the paper is below the maximum paper fill indicator Warning Potential Damage Overfilling the tray can cause paper jams 6 For custom or Universal size paper adjust the paper guides to lightly touch the sides of the stack and then lock the length guide Using M5170 112 ...

Page 113: ...lity problems Loading the 2100 sheet tray CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray 2 Adjust the width and length guides Loading A5 size paper a Pull up and slide the width guide to the position for A5 LGL OFC FOLIO LTR A4 A5 1 LGL OFC FOLIO LTR A 4 A 5 2 LGL OFC FOLIO LTR A 4 A 5 Usin...

Page 114: ...ide to the position for A5 until it clicks into place 1 2 c Remove the A5 length guide from its holder 1 2 d Insert the A5 length guide into its designated slot Note Press the A5 length guide until it clicks into place Using M5170 114 ...

Page 115: ...ct position for the size of the paper being loaded LGL OFC FOLIO LTR A4 A5 1 LGL OFC FOLIO LTR A 4 A 5 2 LGL OFC FOLIO LTR A 4 A 5 b If the A5 length guide is still attached to the length guide then remove it from its place If the A5 length guide is not attached then proceed to step d Using M5170 115 ...

Page 116: ...the A5 length guide in its holder 2 1 d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place LGL OFC FOLIO LTR A4 A5 Using M5170 116 ...

Page 117: ... are different ways of loading letterhead depending on whether an optional staple finisher is installed or not Without an optional staple finisher With an optional staple finisher ABC One sided printing A B C One sided printing ABC Two sided printing A B C Two sided printing If you are loading prepunched paper for use with the staple finisher then make sure the holes on the long edge of the paper ...

Page 118: ...of the paper are on the left side of the tray then a jam may occur Make sure the paper is below the maximum paper fill indicator Warning Potential Damage Overfilling the tray can cause paper jams 5 Insert the tray Note Press the paper stack down while inserting the tray Using M5170 118 ...

Page 119: ...enu to match the paper loaded Note Set the correct paper size and type to avoid paper jams and print quality problems Loading the multipurpose feeder 1 Pull down the multipurpose feeder door Note Do not load or close the multipurpose feeder while a job is printing B5 EXE C A4 A5 L TR Using M5170 119 ...

Page 120: ...he extender gently so that the multipurpose feeder is fully extended and open 3 Slide the width guide to the correct position for the size of the paper being loaded B 5 E X E C A 4 A 5 L T R Note Use the paper size indicators on the bottom of tray to help position the guides Using M5170 120 ...

Page 121: ...void touching the printable side of the transparencies Be careful not to scratch them Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 5 Load the paper or specialty media Note Slide the stack gently into the multipurpose feeder until it comes to a stop Load only one size and type of paper or specialty media at a time Make sure the ...

Page 122: ...printing A B C One sided printing A B C Two sided printing A B C Two sided printing If you are loading prepunched paper for use with the staple finisher then make sure the holes on the long edge of the paper are on the right side of the tray One sided printing Two sided printing A B C Note If the holes on the long edge of the paper are on the left side of the tray then a jam may occur Using M5170 ...

Page 123: ...r Make sure the paper or specialty media is below the maximum paper fill indicator Warning Potential Damage Overfilling the feeder can cause paper jams 6 For custom or Universal size paper adjust the width guides to lightly touch the sides of the stack 7 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Note Set the correct paper siz...

Page 124: ...page 106 Warning Potential Damage Paper loaded in the tray should match the paper type name assigned in the printer The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address f...

Page 125: ... type Note Paper is the factory default paper type for all user defined custom names 4 Click Submit Using the printer control panel 1 From the home screen navigate to Paper Menu Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Touch Submit Printing Printing a document Printing forms Use the ...

Page 126: ...gs if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 Click Print Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application visit http lexmark com mobile Note Mobile printing applications may also be available from your mobile dev...

Page 127: ...pport the full speed standard Low speed USB devices are not supported USB flash drives must support the File Allocation Table FAT system Devices formatted with New Technology File System NTFS or any other file system are not supported Recommended flash drives File type Lexar JumpDrive FireFly 512MB and 1GB SanDisk Cruzer Micro 512MB and 1GB Sony Micro Vault Classic 512MB and 1GB Documents pdf xps ...

Page 128: ...ntion such as when a jam has occurred then the printer ignores the flash drive If you insert the flash drive while the printer is processing other print jobs then Busy appears After these print jobs are processed you may need to view the held jobs list to print documents from the flash drive Warning Potential Damage Do not touch the USB cable any wireless network adapter any connector the memory d...

Page 129: ...t and store print jobs in the printer memory Verify Job Expiration Print one copy of a print job and hold the remaining copies It allows you to examine if the first copy is satisfactory The print job is automatically deleted from the printer memory when all copies are printed Reserve Job Expiration Store print jobs for printing at a later time Note The print jobs are held until deleted from the He...

Page 130: ...pies Pages pop up menu choose Job Routing 3 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 4 Click OK or Print 5 From the printer home screen release the print job For confidential print jobs navigate to Held jobs select your user name Confidential Jobs enter the PIN select the print job specify t...

Page 131: ...Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple menu navigate to either of the following System Preferences Print Scan select your printer Open Print Queue System Preferences Print Fax select your printer Open Print Queue 2 From the printer window select the print job you want to cancel and then delete it Managing your printer Finding advanced networking...

Page 132: ...dress in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print Settings Supply Notifications 3 From the drop down menu for each supply select one of...

Page 133: ...e jobs within the specified time all of the jobs for that user are deleted 4 Save the modified settings Copying printer settings to other printers Note This feature is available only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated ...

Page 134: ...l panel From the home screen navigate to Status Supplies View Supplies Checking the status of parts and supplies from the Embedded Web Server Note Make sure that the computer and printer are connected to the same network 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the home screen The IP address appears as four sets of numbers ...

Page 135: ...printer is in Sleep mode Lights on the staple finisher and other optional finishers are turned off when the printer is in Sleep mode Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper Enable the automatic two sided duplex printing feature 4 Click Submit Reducing printer noise Enable Quiet mode to reduce printer noise 1 Open a Web browser and then type the printer ...

Page 136: ... 30 minutes Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings T...

Page 137: ...ngs 2 From the Press Sleep Button or Press and Hold Sleep Button menu select Hibernate and then touch Submit Adjusting the brightness of the printer display To save energy or if you are have trouble reading from the display adjust the brightness of the display Select from 20 to 100 The factory default setting is 100 Using the Embedded Web Server 1 Open a Web browser and then type the printer IP ad...

Page 138: ... display language custom sizes and messages and network port menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory or in a printer hard disk are not affected From the home screen navigate to Settings General Settings Factory Defaults Restore Now Submit Securing the memory before moving the printer Using the security lock feature The printer is equipped with...

Page 139: ...led In high security environments it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer or its hard disk is removed from your premises Degaussing Flushes the hard disk with a magnetic field that erases stored data Crushing Physically compresses the hard disk to break component parts and render them unrea...

Page 140: ...ouch Wipe Disk and then touch one of the following Wipe disk fast This lets you overwrite the disk with all zeroes in a single pass Wipe disk secure This lets you overwrite the disk with random bit patterns several times followed by a verification pass A secure overwrite is compliant with the DoD 5220 22 M standard for securely erasing data from a printer hard disk Highly confidential information ...

Page 141: ... on a list of functions appears on the printer display 3 Touch Disk Encryption Enable Note Enabling disk encryption will erase the contents of the printer hard disk 4 Touch Yes to proceed with disk wiping Notes Do not turn off the printer during the encryption process Doing so may result in loss of data Disk encryption can take from several minutes to more than an hour during which the printer wil...

Page 142: ...3 Click Embedded Web Server to launch the document Using M5170 142 ...

Page 143: ...paper loaded in the tray Preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper feed problems Before loading the card stock on the tray flex and fan the card stock to loosen them Straighten the edges on a level surface Tips on using envelopes From the printer control panel set the paper size type texture and weight in the Paper menu to match t...

Page 144: ...h adhesive and could void the printer and toner cartridge warranties Do not use labels with exposed adhesive Before loading labels on the tray flex and fan labels to loosen them Straighten the edges on a level surface Tips on using transparencies From the printer control panel set the paper size type texture and weight in the Paper menu to match the transparencies loaded in the tray Print a test p...

Page 145: ... paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing Extend the time several days if the storage or transportation environment is very different from the printer environment Th...

Page 146: ...ontent Business papers should have low moisture 4 5 Bending resistance and proper stiffness means optimum feeding through the printer Thickness impacts how much can be loaded into a tray Surface roughness measured in Sheffield units impacts print clarity and how well toner fuses to the paper Surface friction determines how easily sheets can be separated Grain and formation impacts curling which al...

Page 147: ...Preprinted papers that can be affected by the temperature in the printer fuser Preprinted papers that require a registration the precise location on the page greater than 2 3 mm 0 9 in such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers...

Page 148: ...e printer Paper size1 Dimensions Standard or optional 250 or 550 sheet tray Optional 2100 sheet tray Multipurpose feeder Duplex A4 210 x 297 mm 8 3 x 11 7 in A5 148 x 210 mm 5 8 x 8 3 in A6 105 x 148 mm 4 1 x 5 8 in X JIS B5 182 x 257 mm 7 2 x 10 1 in X 1 If your preferred default paper size cannot be set in the printer control panel then you may select common paper sizes that correspond to the po...

Page 149: ... DL Envelope 110 x 220 mm 4 3 x 8 7 in X X C5 Envelope 162 x 229 mm 6 38 x 9 01 in X X B5 Envelope 176 x 250 mm 6 93 x 9 84 in X X 1 If your preferred default paper size cannot be set in the printer control panel then you may select common paper sizes that correspond to the position of the length guide in the tray from the Paper Size Type menu If the paper size is not available then select Univers...

Page 150: ...m 105 mm 4 13 in to 216 mm 8 5 in and the length is from 148 mm 5 83 in to 356 mm 14 in 3 When printing on paper less than 210 mm 8 3 in wide the printer prints at a reduced speed to prevent damage to the fuser Paper sizes types and weights supported by the finishers Supported paper sizes Paper size 4 bin mailbox Output expander and high capacity output expander Staple finisher Staple hole punch f...

Page 151: ... m2 16 24 lb Paper labels 180 g m2 48 Ib X X X Dual web and Integrated 180 g m2 48 Ib X X X Bond 90 176 g m2 24 47 lb X X X 60 90 g m2 16 24 lb Envelope 105 g m2 28 Ib X X X Letterhead 90 176 g m2 24 47 lb X X X 60 90 g m2 16 24 lb Preprinted 90 176 g m2 24 47 lb X X X 60 90 g m2 16 24 lb 1 The finisher stacks the paper but does not staple or punch holes in it 2 Print on transparencies by batches ...

Page 152: ...r Colored Paper 90 176 g m2 24 47 lb X X X 60 90 g m2 16 24 lb 1 The finisher stacks the paper but does not staple or punch holes in it 2 Print on transparencies by batches of only up to 20 to prevent them from sticking together For more information see Tips on using transparencies on page 144 Paper and specialty media guide 152 ...

Page 153: ... Setup Security Settings Help Edit Security Setups 3 Miscellaneous Security Settings Confidential Print Disk Wiping Security Audit Log Set Date and Time General Settings Flash Drive Menu Print Settings Print All Guides Print Quality Printing Guide Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide Supplies Guide 1 Depending on the printer setup this menu item ...

Page 154: ...se To Tray x Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the paper size loaded in each tray Notes Letter is the US factory default setting A4 is the international factory default setting If two trays contain paper of the same size and type and the trays have the ...

Page 155: ...o configure automatic tray linking MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the paper size loaded in the multipurpose feeder Notes Letter is the US factory default setting A4 is the international factory default setting From the Paper menu set Config...

Page 156: ...Plain Paper is the factory default setting From the Paper menu set Configure to Cassette for MP Feeder Type to appear as a menu Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal Specify the size of the paper being manually loaded Note Letter is the US factory default setting A4 is the international factory default setting Note Only installed trays and...

Page 157: ...velope is the US factory default setting DL Envelope is the international factory default setting Manual Envelope Type Envelope Rough Envelope Custom Type x Specify the envelope type being manually loaded Note Envelope is the factory default setting Note Only installed trays and feeders are listed in this menu Configure MP menu Use To Configure MP Cassette Manual First Determine when the printer s...

Page 158: ... is the factory default setting These options appear only if card stock is supported Transparency Texture Smooth Normal Rough Specify the relative texture of the transparencies loaded in a specific tray Note Normal is the factory default setting Recycled Texture Smooth Normal Rough Specify the relative texture of the recycled paper loaded in a specific tray Note Normal is the factory default setti...

Page 159: ... of the colored paper loaded in a specific tray Note Normal is the factory default setting Light Texture Smooth Normal Rough Specify the relative texture of the light paper loaded in a specific tray Note Normal is the factory default setting Heavy Texture Smooth Normal Rough Specify the relative texture of the heavy paper loaded in a specific tray Note Normal is the factory default setting Rough C...

Page 160: ... relative weight of the vinyl labels loaded Note Normal is the factory default setting Bond Weight Light Normal Heavy Specify the relative weight of the bond paper loaded Note Normal is the factory default setting Envelope Weight Light Normal Heavy Specify the relative weight of the envelope loaded Note Normal is the factory default setting Rough Envelope Weight Light Normal Heavy Specify the rela...

Page 161: ...g Duplex Off Determine and set two sided printing for all print jobs with Card Stock as the paper type Recycled Loading Duplex Off Determine and set two sided printing for all print jobs with Recycled as the paper type Labels Loading Duplex Off Determine and set two sided printing for all print jobs with Labels as the paper type Vinyl Labels Loading Duplex Off Determine and set two sided printing ...

Page 162: ...ff Determineand settwo sidedprintingfor all print jobswithCustom x as the paper type Note Custom x Loading is available only when the custom type is supported Notes Off is the factory default setting for all Paper Loading menu selections Duplex sets the printer default to two sided printing for every print job unless one sided printing is selected from Print Properties or the print dialog dependin...

Page 163: ...To Standard Bin Specify a custom name for the standard bin Bin x Specify a custom name for Bin x Universal Setup menu Use To Units of Measure Inches Millimeters Identify the units of measure Notes Inches is the US factory default setting Millimeters is the international factory default setting Portrait Width 3 8 5 inches 76 216 mm Set the portrait width Notes If the width exceeds the maximum then ...

Page 164: ...u Use To Output Bin Standard Bin Bin x Specify the default bin Notes If multiple bins are assigned the same name then the name appears only once in the menu Standard Bin is the factory default setting Configure Bins Mailbox Link Mail Overflow Link Optional Type Assignment Specify configuration options for bins Notes Mailbox is the factory default setting This setting treats each bin as a separate ...

Page 165: ...the appropriate optional bins are installed If multiple bins are assigned the same name then the name only appears once in the bin list Reports menu Reports menu Use To Menu Settings Page Print a report containing information about the paper loaded in trays installed memory total page count alarms timeouts printer control panel language TCP IP address status of supplies status of the network conne...

Page 166: ...Print Directory Print a list of all the resources stored in an optional flash memory card or printer hard disk Notes Job Buffer Size must be set to 100 Make sure the optional flash memory or printer hard disk is installed correctly and working properly This menu item appears only when an optional flash drive or printer hard disk is installed Asset Report Print a report containing printer asset inf...

Page 167: ...ses the printer to restart The menu selection is then updated Network Buffer Auto 3KB to maximum size allowed Set the size of the network input buffer Notes Auto is the factory default setting The value can be changed in 1KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase...

Page 168: ...ther of the following Network Ports Standard Network Standard Network Setup Reports Network Ports Network x Network x Setup Reports Use To Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address Network Card menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup Network Card Netw...

Page 169: ...ded Web Server IP Address View or change the current TCP IP address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask View or change the current TCP IP netmask Gateway View or change the current TCP IP gateway Enable DHCP On Off Specify the DHCP address and par...

Page 170: ... or change the current HTTPS setting Note Yes is the factory default setting IPv6 menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup IPv6 Network Ports Network x Network x Setup IPv6 Note This menu is available only in network printers or printers that are attached to print servers Use To Enable IPv6 On Off Enable IPv6 in the printer N...

Page 171: ...d or Start PIN Method Note Disable is the factory default setting Network Mode BSS Type Infrastructure Ad hoc Specify the network mode Notes Infrastructure is the factory default setting This lets the printer access a network using an access point Ad hoc configures wireless connection directly between the printer and a computer Compatibility 802 11b g 802 11b g n Specify the wireless standard for ...

Page 172: ...tion if the PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to Off PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes On is the factory default setting When set to Off the printer does not exam...

Page 173: ...inter is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting On processes raw binary PostScript print jobs Off filters print job...

Page 174: ... printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Parallel Buffer Disabled Auto 3K to maximum size allowed Set the size of the parallel input buffer Notes Auto is the factory default setting Disabled turns off job buffering Any print jobs already buffered on the printer hard disk are printed before normal processing resumes The paral...

Page 175: ...he leading or trailing edge of a strobe Note On is the factory default setting Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting Off filters print jobs using the standard protocol On processes raw binary PostScript print jobs ENA Address yyy yyy yyy yyy Set the network address information for an external print serv...

Page 176: ...e NPA protocol Notes Auto is the factory default setting Auto sets the printer to examine data determine the format and then processes it appropriately When set to On the printer performs NPA processing If the data is not in NPA format it is rejected as bad data When set to Off the printer does not perform NPA processing Changing this setting from the printer control panel and then exiting the men...

Page 177: ...dshaking setting XON XOFF is a software handshaking setting XON XOFF DTR and XON XOFF DTR DSR are combined hardware and software handshaking settings Robust XON On Off Determine whether the printer communicates availability to the computer Notes Off is the factory default setting This menu item applies only to the serial port if Serial Protocol is set to XON XOFF Baud 1200 2400 4800 9600 19200 384...

Page 178: ...y port Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5 30 Specify the amount of time in seconds before the server stops trying to send an e mail Note 30 seconds is the factory default setting Reply Address Specify a reply address of up to 128 characters in the e mail sent by the printer Use SSL Disabled Negotiate Required Set the printer to use SSL for i...

Page 179: ...ser Device Userid Device Password Kerberos 5 Realm NTLM Domain Security menu Edit Security Setups menu Note This menu appears only in select touch screen printer models Use To Edit Backup Password Use Backup Password Off On Password Create a backup password Notes Off is the factory default setting for Use Backup Password This menu appears only if a backup password exists Edit Building Blocks Inter...

Page 180: ...lt setting 1 indicates the printer does not impose a lockout time Panel Login Timeout specifies how long the printer remains idle on the Home screen before automatically logging the user off Settings range from 1 to 900 seconds 30 seconds is the factory default setting Remote Login Timeout specifies how long a remote interface remains idle before automatically logging the user off Settings range f...

Page 181: ...idential jobs held in the printer RAM are deleted Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a time limit on how long the printer stores print jobs Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a time limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a time limit on how long the printe...

Page 182: ... Yes is the factory default setting Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remote Syslog Facility 0 23 Severity of events to log 0 7 Specify how and whether or not audit logs are created Notes Enable Audit determines if events are recorded in the secure audit log and remote syslog No is the factory default setting Enable Remote Syslog determines if logs are sent to a remote ...

Page 183: ...neral Settings General Settings menu Use To Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Set the language of the text that appears on the printer display Note Not all languages are available for all printer models Show Supply Estimates Show e...

Page 184: ...ality is not Quiet Mode Off On Reduce the amount of noise produced by the printer Notes Off is the factory default setting This setting supports the performance specifications for your printer On configures the printer to produce as little noise as possible This setting is best suited for printing text and line art Selecting Photo from the printer driver may disable Quiet mode and provide better p...

Page 185: ...ify a language and custom key information for the printer controlpanelkeyboard Theadditionaltabsenableaccesstoaccent marks and symbols from the keypad on the printer control panel Note Custom Key 2 appears only in select touch screen printer models Paper Sizes US Metric Specify the unit of measurement for paper sizes Notes US is the factory default setting The initial setting is determined by your...

Page 186: ...del Name Notes IP Address is the factory default setting for Left side Date Time is the factory default setting for Right side Displayed Information continued Black Toner Customize the displayed information for Black Toner Select from the following options When to display Do not display Display Message to Display Default Alternate Default text entry Alternate text entry Notes Do not display is the...

Page 187: ...l For each icon or button select from the following options Display Do not display Notes Display is the factory default setting for Search Held Jobs Held jobs and USB Drive Do not display is the factory default setting for Change Language Profiles and Solutions Bookmarks and Jobs by user Home screen customization Forms and Favorites Background and Idle Screen Eco Settings Change the icons and butt...

Page 188: ...e Held Jobs area Note Yes is the factory default setting When Yes is selected bookmarks appear in the Held Jobs area Web Page Refresh Rate 30 300 Specify the number of seconds between Embedded Web Server refreshes Note 120 is the factory default setting Contact Name Specify a contact name for the printer Note The contact name will be stored on the Embedded Web Server Location Specify the location ...

Page 189: ...er uses Ethernet connection to check the value of Hibernate Timeout on Connection If Hibernate Timeout on Connection is set to Do Not Hibernate then the printer never automatically hibernates If Hibernate Timeout on Connection is set to Hibernate then the printer follows the Hibernate Timeout value except when it is set to Disabled Hibernate Timeout on Connection Hibernate Do Not Hibernate Set the...

Page 190: ... the amount of time in seconds the printer waits for additional data before canceling a print job Notes 40 sec is the factory default setting Wait Timeout is available only when the printer is using PostScript emulation This setting has no effect on PCL emulation print jobs Timeouts Job Hold Timeout 5 255 sec Set the amount of time the printer waits for user intervention before it holds jobs that ...

Page 191: ...t the whole page On sets the printer to process the whole page so that the entire page prints Press Sleep Button Do nothing Sleep Hibernate Determine how the printer while in idle state reacts to a short press of the Sleep button Note Sleep is the factory default setting Press and Hold Sleep Button Do nothing Sleep Hibernate Determine how the printer while in idle state reacts when you press and h...

Page 192: ...s the printer to staple print jobs This menu appears only when a supported staple finisher is installed Hole Punch Off On Specify whether prints have holes for binding Notes Off is the factory default setting This menu appears only when a supported staple hole punch finisher is installed Hole Punch Mode 2 holes 3 holes 4 holes Specify the number of holes to be made on the prints Notes 3 holes is t...

Page 193: ...N Up pages per side Notes Horizontal is the factory default setting Positioning depends on the number of page images and whether they are in portrait or landscape orientation This setting affects jobs if the value of the Paper Saver setting in the same menu is not set to Off Separator Sheets Off Between Copies Between Jobs Between Pages Specify if blank separator sheets are inserted Notes Off is t...

Page 194: ...printnormally When themissinginformationoroptions orbothareobtained thestored jobs print Notes Off is the factory default setting This menu appears only when a formatted working printer hard disk is installed This requirement ensures that stored jobs are not deleted if the printer loses power Print Area Normal Fit to Page Whole Page Set the logical and physical printable area Notes Normal is the f...

Page 195: ...only until memory is needed Downloads are deleted in order to process print jobs On sets the printer to retain downloads during language changes and printer resets If the printer runs out of memory then Memory Full 38 appears on the printer display but downloads are not deleted Print All Order Alphabetical Oldest First Newest First Specify the order in which held and confidential jobs are printed ...

Page 196: ...s Specify whether blank separator sheets are inserted Notes None is the factory default setting Between Copies inserts a blank sheet between each copy of a print job if Collate is set to 1 2 3 1 2 3 If Collate is set to 1 1 1 2 2 2 then a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Between Jobs inserts a blank sheet between print jobs ...

Page 197: ...sher is installed Hole Punch On Off Specify whether holes will be created on printed outputs for the purposeofcollecting the sheets in a binder or folder Notes Off is the factory default setting This menu appears only when a supported staple hole punch finisher is installed Hole Punch Mode 2 holes 3 holes 4 holes Specify the number of holes to be created on printed outputs for the purpose of colle...

Page 198: ... this option from the printer software For Windows users click File Print and then click Properties Preferences Options or Setup For Macintosh users choose File Print and then adjust the settings from the Print dialog and pop up menus To set this option using the Embedded Web Server type the network printer IP address in the Web browser address field Gray Correction Auto Off Automatically adjust t...

Page 199: ...ear Full Action None E mail Current Log E mail Delete Current Log E mail Delete Oldest Log Post Current Log Post Delete Current Log Post Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Determine and set how the printer responds when the printer hard disk is nearly full Notes None is the factory default setting The value defined in Disk Near Full Level ...

Page 200: ...ling a flash memory card in the printer The flash memory option card must not be read write or write protected This menu item appears only when a formatted working flash memory card is installed Delete Downloads on Disk Delete Now Do Not Delete Delete downloads from the printer hard disk including all held jobs buffered jobs and parked jobs Notes Delete Now sets the printer to delete the downloads...

Page 201: ...t PS Error On Off Print a page containing the PostScript error Note Off is the factory default setting Lock PS Startup Mode On Off Disable the SysStart file Note Off is the factory default setting Font Priority Resident Flash Disk Establish the font search order Notes Resident is the factory default setting This menu item is available only when a formatted flash memory option card or printer hard ...

Page 202: ... and numeric characters punctuation and special symbols Symbol sets support the different languages or specific programs such as math symbols for scientific text Only the supported symbol sets are shown PCL Emulation Settings Point Size 1 00 1008 00 Change the point size for scalable typographic fonts Notes 12 is the factory default setting Point size refers to the height of the characters in the ...

Page 203: ... Off Specify whether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting PCL Emulation Settings Auto LF after CR On Off Specify whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Tray Renumber Assign MP Feeder Off None 0 199 Assi...

Page 204: ...Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery...

Page 205: ...n 1 mm increments Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents Note Print is the factory default setting Image menu Use To Auto Fit On Off Select the optimal paper size scaling and orientation Note On is the factory default setting It overrides scaling and orientation settings for some images Invert On Off Invert bitonal monochrome images Notes Off is the f...

Page 206: ...the guides Print Quality Provides information about solving print quality issues Printing Guide Provides information about loading paper and other specialty media Media Guide Provides a list of the paper sizes supported in trays and feeders Print Defects Guide Provides information about resolving print defects Menu Map Provides a list of the printer control panel menus and settings Information Gui...

Page 207: ... can quickly save paper and energy using one printer setting see Using Eco Mode on page 86 or Using Eco Mode on page 134 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office paper...

Page 208: ...manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When...

Page 209: ...3 Follow the instructions on the computer screen Saving money and the environment 209 ...

Page 210: ... life may damage your Lexmark printer or its associated components Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated number of remaining p...

Page 211: ... in the maintenance kit and can be individually ordered and replaced if necessary For more information on replacing the parts included in the maintenance kit see the instruction sheet that came with the part Lexmark Return Program fuser maintenance kit type Fuser maintenance kit type Part number M5100 Series Return Program fuser maintenance kit type 00 40X8420 M5100 Series Return Program fuser mai...

Page 212: ...right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust Replacing supplies Replacing the toner cartridge 1 Lift the front cover and then pull down the multipurpose feeder door 2 1 Maintaining the printer 212 ...

Page 213: ...rtridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer Note Make sure the cartridge is fully pushed in Warning Potential Damage When replacing a toner cartridge do not leave the imaging unit exposed to direct light for an extended period of time Extended exposure to light may cause print quality problems Maintaining the printer 213...

Page 214: ...5 Close the multipurpose feeder door and the front cover 2 1 Replacing the imaging unit 1 Lift the front cover and then pull down the multipurpose feeder door 2 1 Maintaining the printer 214 ...

Page 215: ... and then shake it 5 Remove all packing material from the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs Maintaining the printer 215 ...

Page 216: ...ws on the side rails of the imaging unit with the arrows on the side rails inside the printer 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer Maintaining the printer 216 ...

Page 217: ...rpose feeder door and the front cover 2 1 Replacing a staple cartridge 1 Open the stapler door 2 Pull down the latch of the staple cartridge holder and then pull the holder out of the finisher Maintaining the printer 217 ...

Page 218: ...this task after every few months Warning Potential Damage Damage to the printer caused by improper handling is not covered by the printer warranty 1 Make sure that the printer is turned off and unplugged from the electrical outlet CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all ...

Page 219: ... it clicks into place Moving the printer CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely Before moving the printer CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn off the printer and then unplug the power cord from the electrical outlet Dis...

Page 220: ...base but is configured with optional trays then remove the trays Note Slide the latch on the right side of the optional tray toward the front of the tray until it clicks into place Use the handholds located on both sides of the printer to lift it Make sure your fingers are not under the printer when you set it down Maintaining the printer 220 ...

Page 221: ...dware options can be safely moved to another location by following these precautions Any cart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options Keep the printer in an upright position Avoid severe jarring movements Shipping the printer W...

Page 222: ...ed pages unless the memory required to hold the pages is needed for other printer tasks Avoiding jams Load paper properly Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper Do not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make ...

Page 223: ...ser s Guide Allow the paper to enter the optional mailbox bins properly Make sure to adjust the bin extender so that the paper size indicators match the size of the paper used Notes If the bin extender is shorter than the size of the paper you are printing on then the paper causes a jam in the mailbox bin For example if you are printing on a legal size paper and the bin extender is set to letter s...

Page 224: ...d type are set correctly on the computer or printer control panel Store paper per manufacturer recommendations Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears on the printer display Open the doors covers and trays indicated on the display to remove the jam Notes When Jam Assist is set to On Discarding pages a...

Page 225: ...unit and then remove the jammed paper 4 Multipurpose feeder x page jam clear manual feeder 250 Remove all paper from the multipurpose feeder and then remove the jammed paper 5 Duplex area x page jam remove tray 1 to clear duplex 235 239 Pull out tray 1 completely then push down the front duplex flap and then remove the jammed paper 6 Trays x page jam open tray x 24x Pull out the indicated tray and...

Page 226: ...f the mailbox and then remove the jammed paper 11 Staple finisher rear door x page jam remove paper open finisher rear door Leave paper in bin 451 Open the rear door of the staple finisher and then remove the jammed paper x page jam lift front cover to remove cartridge 200 201 CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the sur...

Page 227: ...t smooth surface Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 6 Pull the jammed paper gently to the right and then remove it from the printer Note Make sure all paper fragments are removed 1 2 Warning Potential Damage The jammed paper may be covered with toner which can stain garments an...

Page 228: ... the printer as a guide 8 Insert the cartridge into the printer and then push the green handle back into place Notes Align the arrows on the guides of the toner cartridge with the arrows in the printer Make sure the cartridge is fully pushed in Clearing jams 228 ...

Page 229: ...n upper rear door 202 CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 1 Pull down the rear door 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 229 ...

Page 230: ... 231 234 CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 1 Pull down the rear door 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 230 ...

Page 231: ...ear door 4 Push the back of the standard tray 5 Press down the rear duplex flap then firmly grasp the jammed paper and then gently pull the paper out Note Make sure all paper fragments are removed Clearing jams 231 ...

Page 232: ...03 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 Touch or Done to clear the message and continue printing x page jam remove tray 1 to clear duplex 235 239 1 Pull out the tray completely Note Lift the tray slightly and then pull it out Clearing jams 232 ...

Page 233: ...n firmly grasp the jammed paper and then gently pull the paper to the right and out of the printer Note Make sure all paper fragments are removed 1 2 3 Insert the tray 4 Touch or Done to clear the message and continue printing Clearing jams 233 ...

Page 234: ... on the printer display and then pull the tray 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Insert the tray 4 Touch or Done to clear the message and continue printing Clearing jams 234 ...

Page 235: ...l paper fragments are removed 2 Flex the sheets of paper back and forth to loosen them Do not fold or crease the paper Straighten the edges on a level surface 3 Reload paper into the multipurpose feeder 4 Slide the paper guide until it lightly rests against the edge of the paper 5 Touch or Done to clear the message and continue printing Clearing jams 235 ...

Page 236: ...om the stapler bin firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 Open the stapler door 3 Pull down the latch of the staple cartridge holder and then pull the holder out of the printer Clearing jams 236 ...

Page 237: ...4 Use the metal tab to lift the staple guard and then remove any loose staples 5 Press down the staple guard until it clicks into place Clearing jams 237 ...

Page 238: ...tridge then shake the cartridge downward to bring the staples near the metal bracket 7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place 8 Close the stapler door 9 Touch or Done to clear the message and continue printing Clearing jams 238 ...

Page 239: ...451 1 Open the rear staple finisher door 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Close the staple finisher door 4 Touch or Done to clear the message and continue printing Clearing jams 239 ...

Page 240: ...xx 1 Open the rear output expander door 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Close the rear output expander door 4 Touch or Done to clear the message and continue printing Clearing jams 240 ...

Page 241: ...box rear door Leave paper in bin 43y xx 1 Open the rear mailbox door 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Close the rear mailbox door Clearing jams 241 ...

Page 242: ...and then gently pull it out Notes Make sure all paper fragments are removed When using A4 Folio or legal size paper make sure to adjust the bin extender so that the paper enters the bin properly 5 Touch or Done to clear the message and continue printing Clearing jams 242 ...

Page 243: ...ch Continue on the printer control panel to clear the message and continue printing Cartridge nearly low 88 xy If necessary touch Continue on the printer control panel to clear the message and continue printing Cartridge very low x estimated pages remain 88 xy You may need to replace the toner cartridge very soon For more information see the Replacing supplies section of the User s Guide If necess...

Page 244: ...pe paper size load orientation Try one or more of the following Load the correct size and type of paper in the tray then specify the paper size and type in the Paper menu on the printer control panel and then touch Finished changing paper Touch Reset active bin to reset the active tray for a linked set of trays Cancel the print job Check tray x connection Try one or more of the following Turn off ...

Page 245: ...d to the USB port The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer model From the printer control panel touch Continue to clear the message Defective flash detected 51 Try one or more of the following Replace the defective flash memory card From the printer control panel touch Continue to ignore the message and continue printing Can...

Page 246: ... been inserted Remove the USB hub and then install a supported one Imaging unit low 84 xy You may need to order a replacement imaging unit If necessary select Continue on the printer control panel to clear the message and continue printing Imaging unit nearly low 84 xy If necessary touch Continue on the printer control panel to clear the message and continue printing Imaging unit very low x estima...

Page 247: ... the length and width guides and make sure the paper is loaded properly in the tray From the printer control panel touch Continue to clear the message and print using a different tray Cancel the print job Insert hole punch box Insert the hole punch box into the finisher and then touch Continue to clear the message Insert staple cartridge Try one or more of the following Insert a staple cartridge T...

Page 248: ...trol panel touch Continue to stop the defragmentation and continue printing Delete fonts macros and other data in the printer memory Install additional printer memory Insufficient memory some Held Jobs were deleted 37 From the printer control panel touch Continue to clear the message Insufficient memory some held jobs will not be restored 37 Try one or more of the following From the printer contro...

Page 249: ...If the printer cannot detect a tray that has the correct paper size and type then it prints from the default paper source Cancel the current job Load paper source with paper size paper orientation Try one or more of the following Load the specified tray or feeder with the correct size of paper To use the tray or feeder with the correct size of paper touch Finished loading paper on the printer cont...

Page 250: ... with the correct size of paper From the printer control panel touch Prompt each page paper loaded or Do not prompt paper loaded to clear the message and continue printing From the printer control panel touch Automatically select paper to use the paper loaded in the tray Cancel the print job Load Manual Feeder with paper type paper size paper orientation Try one or more of the following Load the f...

Page 251: ... seconds and then turn the printer back on Update the network firmware in the printer or print server For more information contact customer support Non Lexmark supply type see User s Guide 33 xy Note The supply type can be toner cartridge imaging unit or fuser The printer has detected a non Lexmark supply or part installed in the printer Your Lexmark printer is designed to function best with genui...

Page 252: ...owing Touch Use current supplies to clear the message and continue printing Cancel the current print job Parallel port x disabled 56 Try one or more of the following From the printer control panel touch Continue to clear the message Enable the parallel port From the printer control panel navigate to Network Ports Parallel x Parallel Buffer Auto Note The printer discards any data received through t...

Page 253: ...a properly grounded electrical outlet 6 Turn the printer back on Remove the indicated bins 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the indicated bins 4 Contact customer support at http support lexmark com or your service representative From the printer control panel touch Continue to clear the message and print without using the indicated bins Reinstall m...

Page 254: ... supply then the imaging unit is defective Replace the imaging unit Remove defective disk 61 Remove and replace the defective printer hard disk Remove packaging material area name Remove any remaining packaging material from the specified location Remove paper from all bins Remove the paper from all of the bins The printer automatically senses paper removal and resumes printing If removing the pap...

Page 255: ...United States Canada 2 European Economic Area EEA Switzerland 3 Asia Pacific Australia New Zealand 4 Latin America 5 Africa Middle East rest of Europe 9 Invalid Notes The x and y values are the xy of the error code shown on the printer control panel The x and y values must match for printing to continue Replace imaging unit 0 estimated pages remain 84 xy Replace the imaging unit to clear the messa...

Page 256: ...it then see the Ordering supplies section of the User s Guide or visit www lexmark com Restore held jobs Try one or more of the following From the printer control panel touch Restore to restore all held jobs stored in the printer hard disk From the printer control panel touch Do not restore if you do not want to restore any of the print jobs Serial option x error 54 Try one or more of the followin...

Page 257: ...Continue to clear the message Enable the USB port From the printer control panel navigate to Network Ports USB Buffer Auto Note The printer discards any data received through the USB port Supply needed to complete job Do either of the following Install the missing supply to complete the job Cancel the current job Too many bins attached 58 1 Turn off the printer 2 Unplug the power cord from the ele...

Page 258: ... Replace it with a supported paper size Unformatted flash detected 53 Try one or more of the following From the printer control panel touch Continue to stop the defragmentation and continue printing Format the flash memory Note If the error message remains then the flash memory may be defective and needs to be replaced Unsupported disk Remove the unsupported printer hard disk and then insert a sup...

Page 259: ...ck if the printer is in Sleep mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Press the Sleep button to wake the printer from Sleep mode or Hibernate mode Go to step 3 Step 3 Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet ...

Page 260: ...n the printer and the other to the computer print server option or other network device Is the printer cable securely attached to the printer and the computer print server option or other network device Go to step 9 Connect the printer cable securely to the printer and the computer print server option or other network device Step 9 Makesuretoinstallallhardwareoptionsproperlyandremoveanypacking mat...

Page 261: ...he Held Jobs folder and then verify that your print job is listed b Resend the print job For more information see Printing confidential and other held jobs on page 81 or Printing confidential and other held jobs on page 129 Did the jobs print The problem is solved Go to step 2 Step 2 Do one or more of the following Delete the print job and then resend it If you are printing PDF files then generate...

Page 262: ...the printer control panel is blinking green Note A green blinking light indicates that the printer is busy Is the indicator light blinking green Wait until the printer is ready then view the held jobs list and then print the documents Go to step 3 Step 3 a Check for an error message on the display b Clear the message Does the error message still appear Go to step 4 The problem is solved Step 4 Che...

Page 263: ...ported by the tray b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 2 Step 2 a From the Paper menu on the printer control panel set the paper size and type to match the paper loaded in the tray b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 3 Step 3 a Depe...

Page 264: ...Step 3 Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Did the job print and collate correctly The problem is solved Contact customer support Multiple language PDF files do not print Action Yes No Step 1 a Check ifthe printoptions for thePDFoutputareset to embed all fonts b Generate a new PDF ...

Page 265: ...nter memory b Resend the print job Did the job print The problem is solved Go to step 4 Step 4 a Disable the Page Protect feature From the printer control panel navigate to Settings General Settings Print Recovery Page Protect Off b Resend the print job Did the job print The problem is solved Go to step 5 Step 5 Install additional printer memory and then resend the print job Did the job print The ...

Page 266: ...rinter b Resend the print job Do the jobs print The problem is solved Go to step 5 Step 5 a Turn off the printer then wait for about 10 seconds and then turn the printer back on b Resend the print job Do the jobs print The problem is solved Go to step 6 Step 6 a Remove and then reinstall the printer software For more information see Installing the printer software on page 37 Note The printer softw...

Page 267: ...der does not automatically detect the paper size You must set the size from the Paper Size Type menu Action Yes No Step 1 a Open the trays and then check if they contain paper of the same size and type Check if the paper guides are in the correct positions for the size of the paper loaded in each tray Check if the paper size indicators on the paper guides are aligned with the paper size indicators...

Page 268: ...of the paper Make sure the paper is below the maximum paper fill indicator Check if you are printing on a recommended paper size and type Check if the paper or specialty media meets specifications and is not damaged b Insert the tray properly Note Press the paper stack down while inserting the tray Does the tray operate properly The problem is solved Go to step 2 Step 2 Turn off the printer then w...

Page 269: ...en wait for about 10 seconds and then turn on the printer Does the internal option operate correctly The problem is solved Go to step 2 Step 2 Check if the internal option is properly installed in the controller board a Turnofftheprinterusingthepowerswitch andthenunplugthepower cord from the electrical outlet b Makesurethe internaloption is installedintheappropriateconnector in the controller boar...

Page 270: ...es list Go to step 2 Check if the internal print server is supported by the printer Note An internal print server from another printer may not work with this printer Step 2 Check the cable and the internal print server connection Use the correct cable and then check if it is securely connected to the internal print server Does the internal print server operate correctly The problem is solved Conta...

Page 271: ... driver The problem is solved Contact customer support Internal Solutions Port does not operate correctly Action Yes No Step 1 Make sure the Internal Solutions Port ISP is installed a Install the ISP For more information see Installing an Internal Solutions Port on page 18 b Print a menu settings page and then check if the ISP is listed in the Installed Features list Is the ISP listed in the Insta...

Page 272: ...ce card Note A USB or parallel interface card from another printer may not work on this printer Step 2 Check the cable and the USB or parallel interface card connection Use the correct cable and then make sure it is securely connected to the USB or parallel interface card Does the USB or parallel interface card operate correctly The problem is solved Contact customer support Paper feed problems Ja...

Page 273: ...ms still occur frequently Go to step 2 The problem is solved Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do paper jams still occur frequently Go to step 3 The problem is solved Step 3 a Review the tips on avoidingjams For more information see Avoiding jams on page 222 b Follow ...

Page 274: ...ter Go to step 2 Select a font that is supported by the printer Step 2 Check if the fonts installed on the computer are supported by the printer Are the fonts installed on the computer supported by the printer The problem is solved Contact customer support Clipped pages or images Leading edge Trailing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guides in the tray to the...

Page 275: ...tep 4 a Reinstall the imaging unit 1 Remove the toner cartridge 2 Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print job Is the page or image clipped Contact customer support The problem is solved Comp...

Page 276: ...gray background disappear from the prints The problem is solved Go to step 2 Step 2 Reinstall the imaging unit and the toner cartridge a Remove the toner cartridge b Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems c Install the imaging unit and then the cartridge d R...

Page 277: ...ved Step 3 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do horizontal voids appea...

Page 278: ...e paper loaded in the tray Does the paper size match the paper loaded in the tray Go to step 3 Do one or more of the following Specify the paper size from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings Step 3 a Depending on your operating system specify the paper size from Printing Preferences or fr...

Page 279: ...tch the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Go to step 4 The problem is solved Step 4 a Remove the paper from the tray and then turn it over b Resend the print job Is the paper still curled Go to step 5 The problem is solved Step 5 a...

Page 280: ...Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded in the tray Go to step 5 Step 5 a Load paper from a ...

Page 281: ...ollowing Specify the paper type texture and weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper type texture and weight specified in the tray settings Step 3 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still...

Page 282: ...asethetoner darkness Note 8 is the factory default setting b Resend the print job Is the print still too light Go to step 2 The problem is solved Step 2 From the printer control panel set the paper type texture and weight in the Paper menu to match the paper loaded in the tray Is the tray set to the type texture and weight of the paper loaded Go to step 3 Change the paper type texture and weight t...

Page 283: ...Go to step 6 The problem is solved Step 6 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print ...

Page 284: ...tep 2 The problem is solved Step 2 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job I...

Page 285: ... print job Is the printer printing solid black pages Contact customer support The problem is solved Repeating defects appear on prints Action Yes No Step 1 a Replace the imaging unit if the distance between the defects is equal to any of the following 47 8 mm 1 88 in 96 8 mm 3 81 in 28 5 mm 1 12 in b Resend the print job Do repeating defects still appear on prints Go to step 2 The problem is solve...

Page 286: ...d in the tray Is the tray set to the type and weight of the paper loaded Go to step 3 Change the paper loaded in the tray to match the paper type and weight specified in the tray settings Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Go to step 4 The pro...

Page 287: ...ay or feeder from Printing Preferences or the Print dialog b Resend the print job Do streaked horizontal lines appear on prints Go to step 2 The problem is solved Step 2 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray Go to step 3 Change the paper typ...

Page 288: ...nes appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Do streaked vertical lines appear on prints Go to step 2 The problem is solved Step 2 From the printer control panel set the paper texture type and weight in th...

Page 289: ...cal lines appear on prints Go to step 5 The problem is solved Step 5 Replace the imaging unit and then resend the print job Do streaked vertical lines appear on prints Contact customer support at http support lexmar k com or your service representative The problem is solved Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 a Reinstall the imaging unit 1 Remov...

Page 290: ...rom the tray settings to match the paper loaded in the tray Step 2 Check if you are printing on paper with texture or rough finishes Are you printing on textured or rough paper From the Paper menu on the printer control panel set the paper texture Go to step 3 Step 3 a From the Paper Weight menu on the printer control panel set Heavy Weight to Heavy b Resend the print job Does the toner rub off Go...

Page 291: ...ded in the tray Is the paper type for the tray set to Transparency Go to step 2 Set the paper type to Transparency Step 2 a Check if you are using a recommended type of transparency b Resend the print job Is the print quality still poor Contact customer support The problem is solved Uneven print density Action Yes No Replace the imaging unit and then resend the print job Is the print density uneve...

Page 292: ... type of paper b Resend the print job Do vertical voids appear on prints Go to step 4 The problem is solved Step 4 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality probl...

Page 293: ...ear in the log Go to step 2 Contact customer support Step 2 Resolve the error Is the application working now The problem is solved Contact customer support Embedded Web Server does not open Action Yes No Step 1 Make sure the printer IP address is correct View the printer IP address From the printer home screen From the TCP IP section in the Network Ports menu By printing a network setup page or me...

Page 294: ... have already taken to find a solution You need to know your printer model type and serial number For more information see the label at the back of the printer The serial number is also listed on the menu settings page Lexmark has various ways to help you solve your printing problem Visit the Lexmark Web site at http support lexmark com and then select one of the following Tech Library You can bro...

Page 295: ...ich it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those e...

Page 296: ...cel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc Clarendon Linotype Hell AG and or its subsidiaries Eurostile Nebiolo Geneva Apple Computer Inc GillSans The Monotype Corporation plc Helvetica Linotype Hell AG and or its subsidia...

Page 297: ...BA M5163 58dBA M5170 58 dBA Ready 32 dBA for all models Values are subject to change See www lexmark com for current values EU waste electronics information The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options click EU Waste Elect...

Page 298: ...is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 10 milliwatt gallium arsenide laser operating ...

Page 299: ...n er satt ut av spill Unngå eksponering for laserstrålen NIEBEZPIECZEŃSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Należy unikać naświetlenia promieniem lasera ОПАСНО Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки Избегайте воздействия лазерных лучей Pozor Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokova...

Page 300: ...ault Hibernate Timeout for this product in all countries or regions except for EU countries and Switzerland Disabled Factory default value for this product in EU countries or regions and Switzerland 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Off mode If this product has an off mode which still co...

Page 301: ... Maintenance message for such item To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty ...

Page 302: ...T TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cau...

Page 303: ...n the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm ECDSA implemented in the product or service The use of this product or service is subject to the reasonable non discrimin...

Page 304: ...stions regarding this compliance information statement should be directed to Director of Lexmark Technology Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformité aux normes de l industrie...

Page 305: ...inted such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme à la norme RSS 210 d Industry Can...

Page 306: ...tive This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electr...

Page 307: ...99 5 CE Magyar Alulírott Lexmark International Inc nyilatkozom hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999 5 EC irányelv egyéb elõírásainak Íslenska Hér með lýsir Lexmark International Inc yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur sem gerðar eru í tilskipun 1999 5 EC Italiano Con la presente Lexmark International Inc dichiara che questo questo ...

Page 308: ...nterference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with...

Page 309: ...5022 Class A limits and immunity requirements of EN55024 This product is not intended to be used in residential domestic environments This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Regulatory notices for wireless products This section contains the following regulatory information pertain...

Page 310: ...fin de garantir une protection optimale Si le matériel ou son antenne d émission est installé à l extérieur il doit faire l objet d une licence L installateur de cet équipement radio doit veiller à ce que l antenne soit implantée et dirigée de manière à n émettre aucun champ HF dépassant les limites fixées pour l ensemble de la population par Santé Canada Reportez vous au Code de sécurité 6 que vo...

Page 311: ...evæsentligekravogøvrigerelevante krav i direktiv 1999 5 EF Deutsch Hiermit erklärt Lexmark International Inc dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999 5 EG befindet Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL INC ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ...

Page 312: ...ettoestelditproductinovereenstemmingismetdeessentiële eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc oświadcza że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi st...

Page 313: ...pen Embedded Web Server 293 card stock loading 71 119 tips 143 Cartridge low 88 xy 243 Cartridge nearly low 88 xy 243 Cartridge very low x estimated pages remain 88 xy 243 Cartridge imaging unit mismatch 41 xy 243 Change paper source to custom string load orientation 243 Change paper source to custom type name load orientation 244 Change paper source to paper size load orientation 244 Change paper...

Page 314: ...atus of parts 86 134 checking the status of supplies 86 134 copying settings to other printers 85 133 modifying confidential print settings 84 133 networking settings 83 131 problem accessing 293 Embedded Web Server Administrator s Guide where to find 83 94 131 141 emission notices 297 303 304 305 306 308 309 310 Empty the hole punch box 246 emptying the hole punch box 219 encrypting the printer h...

Page 315: ...ficient memory for Flash Memory Defragment operation 37 248 Insufficient memory to collate job 37 248 Insufficient memory to support Resource Save feature 35 249 Insufficient memory some Held Jobs were deleted 37 248 Insufficient memory some held jobs will not be restored 37 248 internal options 13 internal print server troubleshooting 270 Internal Solutions Port changing port settings 44 installi...

Page 316: ...8 TCP IP 169 Universal Setup 163 Utilities 200 Wireless 171 XPS 201 Miscellaneous Security Settings menu 180 mobile device printing from 78 126 moving the printer 11 12 219 221 multipurpose feeder loading 71 119 N Network x menu 166 Network x software error 54 251 Network Card menu 168 Network Reports menu 168 network settings Embedded Web Server 83 131 network setup page printing 85 134 Networkin...

Page 317: ...specks appear on prints 291 transparency print quality is poor 291 uneven print density 291 white streaks 291 Print Settings menu 192 print troubleshooting envelope seals when printing 262 error reading flash drive 262 held jobs do not print 261 incorrect characters print 263 incorrect margins on prints 278 jammed pages are not reprinted 272 job prints from wrong tray 263 job prints on wrong paper...

Page 318: ...stom string paper orientation 249 Load paper source with custom type name paper orientation 249 Load paper source with paper size paper orientation 249 Load paper source with paper type paper size paper orientation 249 Load Manual Feeder with custom string paper orientation 250 Load Manual Feeder with custom type name paper orientation 250 Load Manual Feeder with paper size paper orientation 250 L...

Page 319: ...e 87 reducing printer noise 135 Reinstall missing or unresponsive cartridge 31 xy 253 Reinstall missing or unresponsive imaging unit 31 xy 254 Remote Operator Panel setting up 57 105 Remove defective disk 61 254 Remove packaging material area name 254 Remove paper from linked set bin name 254 Remove paper from all bins 254 Remove paper from bin x 254 Remove paper from standard output bin 254 remov...

Page 320: ... types 148 supported paper weights 148 T TCP IP menu 169 tips card stock 143 labels paper 144 on using envelopes 143 transparencies 144 tips on using envelopes 143 toner cartridge ordering 210 replacing 212 214 toner cartridges recycling 208 toner darkness adjusting 78 126 Too many bins attached 58 257 Too many disks installed 58 257 Too many flash options installed 58 258 Too many trays attached ...

Page 321: ...sal Setup menu 163 unlinking trays 76 77 124 125 Unsupported option in slot x 55 258 Unsupported USB hub please remove 246 updating options in printer driver 38 USB port 35 printer control panel 50 97 USB port x disabled 56 259 USB parallel interface card troubleshooting 272 User s Guide using 9 using Forms and Favorites 77 125 using Hibernate Mode 89 using Hibernate mode 137 using Quiet mode 135 ...

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