Lenovo 3245A8U User Manual Download

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Machine Types:

3026, 3039, 3137, 3149, 3245, 3269, 3319, 3394, 3491,

3627, 3699, 3878, 4972, 5132, 5261, 5297, 5391, 5472,
5485, 5536, 5548, 5567, 5864,

6213

and

ThinkCentre
User Guide

Summary of Contents for 3245A8U

Page 1: ...Machine Types 3026 3039 3137 3149 3245 3269 3319 3394 3491 3627 3699 3878 4972 5132 5261 5297 5391 5472 5485 5536 5548 5567 5864 6213 and ThinkCentre User Guide ...

Page 2: ......

Page 3: ...ThinkCentre User Guide ...

Page 4: ...es have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is s...

Page 5: ...and using rescue media 45 Creating rescue media 45 Using rescue media 46 Creating and using a recovery repair diskette 46 Creating a recovery repair diskette 46 Using a recovery repair diskette 47 Installing or reinstalling device drivers 47 Setting a rescue device in the startup sequence 48 Solving recovery problems 48 Chapter 4 Using the Setup Utility 49 Starting the Setup Utility program 49 Vie...

Page 6: ...Purchasing additional services 67 Appendix Notices 69 Television output notice 70 European conformance CE mark 70 Trademarks 70 Index 71 iv User Guide ...

Page 7: ...at you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If you no longer have a copy of the ThinkCentre Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support Copyright Lenovo 2010 v ...

Page 8: ...vi User Guide ...

Page 9: ... four double data rate 3 dual inline memory modules DDR3 DIMMs Internal drives v Optical drive v SATA Serial Advanced Technology Attachment internal hard disk drive installed in some models Video subsystem v Integrated graphics card for a VGA Video Graphics Array connector and a DisplayPort connector not applicable on some models v PCI Peripheral Component Interconnect Express x16 graphics card sl...

Page 10: ...onnector not applicable on some models v PS 2 keyboard connector optional v PS 2 mouse connector optional v Three audio connectors on the rear panel audio line in connector audio line out connector and microphone connector v Two audio connectors on the front panel microphone connector and headphone connector Expansion v One hard disk drive bay v One optical drive bay v One PCI card slot v One PCI ...

Page 11: ... downgrade rights in Windows 7 Professional Windows 7 Ultimate Windows Vista Business or Windows Vista Ultimate Operating systems certified or tested for compatibility1 varies by model type v Linux 1 The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible wi...

Page 12: ...h package Non operating 10 to 60 C 14 to 140 F without package Humidity Operating 20 to 80 non condensing Non operating 20 to 90 non condensing Altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Non operating 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 115 V ac High ra...

Page 13: ...me The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Note The Lenovo Welcome program is only available on computers preinstalled with Windows 7 or Windows Vista from Lenovo ThinkVantage Rescue and Recovery The ThinkVantage Rescue and Recovery program is a one button ...

Page 14: ...stant The System Migration Assistant program is a software tool that enables system administrators and individual users to migrate a work environment from one computer to another The System Migration Assistant program is available on some computers Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program helps you maintain your computer improve computing security diagnose computer probl...

Page 15: ...tware Your computer comes with antivirus software that you can use to detect and eliminate viruses Lenovo provides a full version of antivirus software on your hard disk drive with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus program updates Locations Locating connectors on the front of your computer Figure 1 shows the locations of the con...

Page 16: ...serial port 8 VGA monitor connector not applicable on some models 2 Power cord connector 9 USB connectors 4 3 Audio line in connector 10 DisplayPort connector not applicable on some models 4 Audio line out connector 11 USB connectors 2 5 Microphone connector 12 Ethernet connector 6 Serial port 13 PCI Express x16 graphics card slot 7 PS 2 keyboard and mouse connectors optional 14 PCI card slot 3 4 ...

Page 17: ...a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software Serial port Used to attach an external modem a serial printer or other devices that use a 9 pin serial port PS 2 keyboard connector optional Used to a...

Page 18: ...er To open the computer cover see Opening the computer cover on page 14 1 Hard disk drive installed in some models 5 Optical drive 2 Heat sink 6 Memory module 3 Internal speaker installed in some models 7 Power supply assembly 4 System fan assembly Figure 3 Component locations 10 User Guide ...

Page 19: ...r Intrusion switch connector 16 Serial COM 2 connector 5 Battery 17 Front audio connector 6 Thermal sensor connector 18 24 pin power connector 7 Microprocessor fan connector 19 Power fan connector 8 Microprocessor 20 SATA connectors 2 9 4 pin power connector 21 eSATA connector 10 Memory slot 2 22 Front USB connectors 2 11 Memory slot 1 23 Clear CMOS Complementary Metal Oxide Semiconductor Recovery...

Page 20: ...inch hard disk drive in bay 1 installed in some models v An optical drive in bay 2 Internal drives are installed in bays In this manual the bays are referred to as bay 1 bay 2 and so on Figure 5 shows the locations of the drive bays The following list describes the type and size of the drive that you can install in each bay 1 Bay 1 Maximum height 26 1 mm 1 03 inches 3 5 inch hard disk drive 2 Bay ...

Page 21: ...etal surface on the computer for at least two seconds This reduces static electricity in the package and your body v When possible remove the new part from the static protective packaging and install it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it v Do no...

Page 22: ...information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to open the computer cover CAUTION Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover To open the computer cover do...

Page 23: ...5 Press the cover release buttons on the sides of the computer and pivot the computer cover upward Figure 6 Opening the computer cover Chapter 2 Installing or replacing hardware 15 ...

Page 24: ...nal components See Replacing the hard disk drive on page 22 Notes a Make sure you note the locations of any cables that you disconnect from the drives or the system board b Make sure the hard disk drive assembly is in the latched down position before closing the computer cover to prevent damage to the hard disk drive Installing or replacing a memory module Attention Do not open your computer or at...

Page 25: ... do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Open the computer cover See Opening the computer cover on page 14 3 Pivot the optical drive bay assembly upward to gain access to the memory slots See Accessing the system board components and drives on page 16 4 Locate the memory slots See Locating parts on the system board on page 11 5 Remove any p...

Page 26: ...any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to install or replace a PCI card Your computer has one standard PCI card slot and one PCI Express x16 graphics ...

Page 27: ...nto the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot b If the card is held in place by a retaining latch press the card retaining latch 1 as shown to disengage the latch Grasp the card and gently pull it out of the slot 5 Remove the new PCI card from its static protective package Figure 11 Removing a PCI card Chapter 2 Installi...

Page 28: ...in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when you turn off the computer The ...

Page 29: ... the cables See Completing the parts replacement on page 37 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 7 Turn on the computer and all attached devices 8 Use the Setup Utility program to set the date time and any passwords See Chapter 4 Using the Setup Utility on page 49 What to do...

Page 30: ...the hard disk drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Open the computer cover See Opening the computer cover on page 14 3 You might need to pivot the optical drive bay assembly upward to gain easier access to the hard disk drive See Accessing the system board components and drives on page 16 4 Locate the hard disk drive See Locating c...

Page 31: ... cable and the power cable to the new hard disk drive 10 Insert the two retaining clips 1 of the hard disk drive bracket into the corresponding holes in the chassis and then pivot the hard disk drive and bracket downwards until the hard disk drive bracket snaps into position 11 Go to Completing the parts replacement on page 37 Figure 16 Installing the hard disk drive into the bracket Figure 17 Ins...

Page 32: ...ive To replace the optical drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Open the computer cover See Opening the computer cover on page 14 3 Pivot the optical drive bay assembly upward to gain easy access to the optical drive See Accessing the system board components and drives on page 16 4 Disconnect the signal cable and the power cable fr...

Page 33: ...able and the power cable to the rear of the optical drive What to do next v To work with another piece of hardware go to the appropriate section v To complete the installation or replacement go to Completing the parts replacement on page 37 Figure 19 Installing the optical drive retainer Figure 20 Installing a new optical drive Chapter 2 Installing or replacing hardware 25 ...

Page 34: ...r supply assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Disconnect the power cords Input Output I O cables and any other cables that are connected to the computer 3 Remove the four screws at the rear of the chassis that secure the power supply assembly 4 Open the computer cover See Opening the computer cover on page 14 5 Pivot the optical...

Page 35: ... Note You might need to remove the hard disk drive to gain easy access to the power connector 2 See Replacing the hard disk drive on page 22 7 Release the power supply assembly cables from the cable clips and ties in the chassis Figure 22 Power connectors on the system board Chapter 2 Installing or replacing hardware 27 ...

Page 36: ...rives 12 Secure the power supply assembly cables with the cable clips and ties in the chassis What to do next v To work with another piece of hardware go to the appropriate section v To complete the installation or replacement go to Completing the parts replacement on page 37 Replacing the heat sink Attention Do not open your computer or attempt any repair before reading and understanding the Impo...

Page 37: ... hard disk drive to access the heat sink See Replacing the hard disk drive on page 22 5 Carefully remove the four screws 1 that secure the heat sink to the system board Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink 6 Carefully lift the heat sink off the system board Notes a You might...

Page 38: ... Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the front audio and USB assembly To replace the front audio and USB assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Open the computer cover See Opening the computer cover on page 14 3 Pivot the optical drive bay assembly upward...

Page 39: ...t audio and USB assembly to the chassis 10 Reconnect the front audio and USB assembly cables to the front audio connector and the front USB connector on the system board See Locating parts on the system board on page 11 What to do next v To work with another piece of hardware go to the appropriate section v To complete the installation or replacement go to Completing the parts replacement on page ...

Page 40: ...the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Open the computer cover See Opening the computer cover on page 14 3 Remove the front bezel by releasing the three plastic tabs and pivoting the front bezel outward 4 Pivot the optical drive bay assembly upward See Accessing the system board components and drives on page 16 5 Locate the system fan See Loc...

Page 41: ...le to the microprocessor fan connector on the system board See Locating parts on the system board on page 11 10 To reinstall the front bezel align the three tabs on the front bezel with the corresponding holes in the chassis and pivot the front bezel inwards until it snaps into position What to do next v To work with another piece of hardware go to the appropriate section v To complete the install...

Page 42: ...ff the computer and disconnect all power cords from electrical outlets 2 Open the computer cover See Opening the computer cover on page 14 3 Remove the front bezel by releasing the three plastic tabs and pivoting the front bezel outward 4 Pivot the optical drive bay assembly upward to gain access to the internal speaker See Accessing the system board components and drives on page 16 5 Locate the i...

Page 43: ...al speaker and then lift the internal speaker up to completely remove it from the chassis 8 Remove the attached thermal sensor cable from the old internal speaker and install it on the new internal speaker Figure 29 Removing the internal speaker Chapter 2 Installing or replacing hardware 35 ...

Page 44: ...oard See Locating parts on the system board on page 11 11 To reinstall the front bezel align the three tabs on the front bezel with the corresponding holes in the chassis and pivot the front bezel inwards until it snaps into position What to do next v To work with another piece of hardware go to the appropriate section v To complete the installation or replacement go to Completing the parts replac...

Page 45: ...g connectors on the front of your computer on page 7 or Locating connectors on the rear of your computer on page 8 What to do next v To work with another piece of hardware go to the appropriate section v To complete the installation or replacement go to Completing the parts replacement Completing the parts replacement After completing the installation or replacement for all parts you need to close...

Page 46: ... Using the Setup Utility on page 49 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are pr...

Page 47: ...uter you can use the Setup Utility program to set a password When you turn on your computer you are prompted to type the password The computer cannot be used until a valid password is typed in Refer to Chapter 4 Using the Setup Utility on page 49 for more information Erasing lost or forgotten passwords clearing CMOS This section provides instructions on how to erase lost or forgotten passwords suc...

Page 48: ...cables that were disconnected 8 Close the computer cover and connect the power cord See Completing the parts replacement on page 37 9 Turn on the computer and leave it on for approximately 10 seconds Then turn off the computer by holding the power switch for approximately five seconds 10 Repeat step 1 through step 3 11 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin...

Page 49: ...Modify the product using the Additional Files Creating and using recovery media Recovery media enable you to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it...

Page 50: ...r restoring the computer to the factory default settings you might have to reinstall some software programs or device drivers See Installing or reinstalling device drivers on page 47 for details v To use Product Recovery discs on Windows XP do the following Attention When you use Product Recovery discs to restore the computer to the factory default settings on Windows XP all the files currently on...

Page 51: ... Start All Programs ThinkVantage Rescue and Recovery The Rescue and Recovery program opens 2 From the Rescue and Recovery main window click Launch advanced Rescue and Recovery Back up your hard drive and select backup operation options 3 Follow the instructions on the screen Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue a...

Page 52: ...ry default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention...

Page 53: ...ecover the computer from failures and gaining access to the Rescue and Recovery workspace Creating rescue media This section provides instructions on how to create rescue media on different operating systems v To create a rescue medium on Windows 7 do the following 1 From the Windows desktop click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery prog...

Page 54: ...formation for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Creating and using a recovery repair diskette If you are unable to access the Rescue and Recovery workspace or the Windows environment use a recovery repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environme...

Page 55: ...e media for the device Device drivers for factory installed devices are located in the SWTOOLS DRIVERS subdirectory on the computer hard disk drive usually drive C The latest device drivers for factory installed devices are also available at http www lenovo com support Other device drivers are on the software media that come with individual devices To install or reinstall a device driver for a fac...

Page 56: ...ery workspace or the Windows environment do one of the following v Use a rescue medium to start the Rescue and Recovery workspace See Creating and using rescue media on page 45 v Use a recovery repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment See Creating and using a recovery repair diskette on page 46 v Use a recovery medium if y...

Page 57: ... might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer Viewing and changing settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program Then follow the instructions on the screen When working with t...

Page 58: ...ssword When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Administrator Password are set you can type either password However you must use your Administrator Password to change any configuration settings...

Page 59: ...USB Setup to enable or disable a USB device v Select ATA Drive Setup to enable or disable an internal or external SATA device 4 Select the desired settings and press Enter 5 Press F10 to save and exit the Setup Utility program See Exiting from the Setup Utility program on page 52 Selecting a startup device If your computer does not start up from a device such as the disc diskette or hard disk driv...

Page 60: ...splayed on the right side of the screen 4 Press F10 to save and exit the Setup Utility program See Exiting from the Setup Utility program Exiting from the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following v If you want to save the new settings press F10 to ...

Page 61: ...iles on the Lenovo Web site at http www lenovo com Instructions for using the POST BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update flash disc or an update program that can be run from the operating system Note You can download a self starting bootable CD DVD image known as an...

Page 62: ...te Recovering from a POST BIOS update failure If the power to your computer is interrupted while POST BIOS is being updated flash update your computer might not restart correctly If this happens perform the following procedure commonly called Boot block Recovery 1 Turn off the computer and any attached devices such as printers monitors and external drives 2 Unplug all power cords from electrical o...

Page 63: ...ompletely turns off 12 Repeat steps 2 through 5 13 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 14 Reconnect any cables that were disconnected and reinstall the hard disk drive if removed 15 Close the computer cover and reconnect the power cords for the computer and monitor to electrical outlets Refer to Completing the parts replacement on page 37 16 Turn on th...

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Page 65: ...at it is switched on v The power indicator on the front of the computer is on v The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that v The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer v The monitor power cord is correctly connected to the ...

Page 66: ...led on your computer to help you diagnose computer problems v Lenovo ThinkVantage Toolbox or Lenovo System Toolbox depending on your operating system used when you are running the Windows operating system v PC Doctor for Rescue and Recovery used when your Windows operating system does not start Notes 1 You can also download the PC Doctor for DOS diagnostic program from http www lenovo com support ...

Page 67: ...n the computer When you hear beeps or see a logo screen stop pressing the F11 key The Rescue and Recovery workspace opens after a short delay 3 From the Rescue and Recovery workspace select Launch advanced Rescue and Recovery Diagnose hardware The PC Doctor for Rescue and Recovery diagnostic program opens 4 Select the diagnostic test you want to run Then follow the instructions on the screen For a...

Page 68: ...eady entered the operating system you need to restart the computer to access the diagnostic program 3 Follow the instructions on the screen to select the diagnostic test you want to run Note For additional help press the F1 key 4 Remove the diagnostic disc from the optical drive when you complete the diagnostic process Cleaning the mouse This section provides instructions on how to clean an optica...

Page 69: ... ring and ball 2 and then turn the mouse right side up so that the retainer ring and ball fall out into your hand 5 Wash the ball in warm soapy water then dry it with a clean cloth 6 Blow air carefully into the ball cage 4 to dislodge dust and lint 7 Look for a buildup of dirt on the plastic rollers 3 inside the ball cage This buildup usually appears as a stripe running across the middle of the ro...

Page 70: ...10 Replace the ball and the retainer ring Twist the retainer ring to the locked position 11 Reconnect the mouse cable to the computer 12 Turn your computer back on 62 User Guide ...

Page 71: ...rtable Document Format PDF To view the publications you need to have the Adobe Reader program preinstalled on your computer If the Adobe Reader program has not been installed on your computer a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader program installation 2 The publications are available in other languages on the Lenovo Support Web s...

Page 72: ...ernal hard disk drive a preinstalled Windows 7 or Windows Vista operating system and preinstalled software programs from Lenovo Access Help The Access Help information system provides information about getting started doing basic tasks customizing settings for your personal preference protecting data expanding and upgrading and troubleshooting Note The Access Help information system is only availa...

Page 73: ...dditional resources to help you troubleshoot your computer problem see Information resources on page 63 If you suspect a software problem see the documentation that comes with the operating system or software program including readme files and online help Most computers come with a set of diagnostic programs that help you identify hardware problems For instructions on using the diagnostic programs...

Page 74: ...nd software configuration information Using other services If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to ...

Page 75: ...systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Chapter 7 Getting information help and service 67 ...

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Page 77: ...information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for u...

Page 78: ...orporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States othe...

Page 79: ... devices handling static sensitive 13 diagnostics programs using 65 diagnostics troubleshooting 57 diskette creating and using a recovery repair 46 DisplayPort connector 9 documentation using 65 drivers device 38 drives bays 12 specifications 12 E environment operating 4 Ethernet 1 Ethernet connector 9 exiting Setup Utility 52 expansion 2 external options installing 14 F failure recovering from PO...

Page 80: ...nkVantage 64 programs updating system 53 protection password 39 purchasing additional services 67 R rear connectors 8 recovering from a POST BIOS update failure 54 software 41 recovery boot block 54 operations backup and 42 problems solving 48 recovery repair diskette creating and using 46 recovery media creating and using 41 reinstalling device drivers 47 replacing battery 20 hard disk drive 22 h...

Page 81: ...ing diagnostics 57 U updating flashing BIOS 53 system programs 53 updating flashing BIOS 54 USB connector 9 using diagnostic programs 65 documentation 65 other services 66 passwords 49 recovery repair diskette creating and using 46 rescue media creating and 45 Setup Utility 49 V VGA monitor connector 9 video subsystem 1 viewing and changing settings 49 W warranty information 64 Web site Lenovo 65 ...

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Page 84: ...Part Number 71Y7175 Printed in USA 1P P N 71Y7175 ...

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