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WS-2811U-IT 
 
Q:  

Outdoor temperature shows dashes. 

 
A:

 

Dashes means you have lost connection between the display and the  
outdoor sensor.  Batteries are the most common problem.   
 

A:

 

Distance/Resistance can cause loss of sensor signal. If possible avoid 
having more than 1 wall, window, tree etc., between the display and the 
sensor. UV coated windows may actually reflect the signal. Stucco walls 
will absorb the signal. 
 

A:

 

You may find it helpful to orient the Display 90 degrees towards the 
Thermohygro sensor for better reception.  

 

A:

 

Please, remove the batteries from the Thermohygro sensor for 2 minutes. 
Replace the batteries in the Thermohygro sensor and after 5 
minutes press and hold the UP ARROW on the display until it beeps. Wait 
10 minutes. If you do not receive a reading from all your sensors please 
try the factory reset below.  

NOTE: 

It can take several tries to get the Wind and the Rain to connect. 

Please install batteries in the Rain and Thermohygro sensors and key the 
Wind sensor and 

allow them to operate in line-of sight of each other 

for 2 minutes before

 powering up the display. 

 

A:

 

Complete a 

RESTART

. It is not necessary to bring the sensors in the 

house unless they have never worked. 
 

FACTORY RESTART:

 

  

A Factory Reset will erase the connection between the Display and the 
Thermo-hygro sensor and allow a fresh connection to be re-established.  It 
is recommended to have the display and all sensors 5-10 feet apart for 
this restart. 

  

 

ENTER PROGRAM MENU

: Press and hold the SET button until 

you enter the program menu. Press and release the SET button 
until you see 'rES oFF' flashing. 

 

 

FACTORY RESET ON

: Use the 

▲UP ARROW key or ▼DOWN 

ARROW key to turn rES on. 

 

 

CONFIRM & COUNTDOWN

: Press the SET key to confirm and 

a countdown timer will begin counting down from 127.  When 
the timer displays dOnE, you must remove the batteries from 
the display for 10 minutes.  

Summary of Contents for WS-2811U-IT

Page 1: ...OTE It can take several tries to get the Wind and the Rain to connect Please install batteries in the Rain and Thermohygro sensors and key the Wind sensor and allow them to operate in line of sight of...

Page 2: ...er data to display If the outdoor data displays dashes after waiting for 15 minutes repeat steps the restart Q Intermittent temperature and or humidity A RF communication may come and go occasionally...

Page 3: ...tolerance The humidity should be within 14 to be considered within tolerance A If the sensor reads correctly while next to the display then try a different location outside Look for heat sources such...

Page 4: ...to be sure you have a metal bearing in the wind cups or on the stem of the sensor where the cups attach Look at your new wind cups and be sure there is a bearing and magnet in place Install the cups...

Page 5: ...ou lose signal Details are helpful in resolving the problem Q Wind sensor reads OFL A Place wind sensor under a light source for 24 hours A Please note if there are certain times of the day or night t...

Page 6: ...customer support Q Wind direction is dashes A If the speed is working then your wind sensor is bad Q Wind direction is incorrect A Check that the mast and pole is on the North side of the Wind Sensor...

Page 7: ...t that Time and Date are set on your station A Monthly rain reflects the previous month s rain and will update 12AM the first day of the month It is important that Time and Date are set on your statio...

Page 8: ...gh then contact support A If the tests read low dismount the rain gauge and re test One of the most common problems with low rain is that the gauge is mounted too tight A Check that the pin the rocker...

Page 9: ...e sensors mounted 33 ft up or higher RAIN GAUGE A RAIN Install the Rain gauge on a level platform that is stationary If the gauge isn t level it will read low and it it isn t stationary wind will caus...

Page 10: ...rs should have a direct line of sight to the Thermohygro sensor It is important that all sensors are on the same side of the house A It is best to mount the sensor with screws as tape can fail causing...

Page 11: ...and release the UP ARROW or DOWN ARROW button to change between Fahrenheit and Celsius When your choice is shown on the display press and release the SET button once WIND SPEED UNIT Wind Speed units...

Page 12: ...or DOWN ARROW button to select the Wind Direction to be displayed in degrees dash or letters NNW Press and release the SET button FACTORY RESET Res off will be displayed Use the UP ARROW or DOWN ARROW...

Page 13: ...or Low Indoor Humidity alarms High or Low Outdoor Temperature alarms High or Low Outdoor Humidity alarms High Wind Gust alarm Wind Direction alarm Rainfall amount in 24 hour period alarm 2 Press and...

Page 14: ...nd current time A Reset Total Rainfall The Total Rainfall measurement is displayed shows the total rainfall accumulated since last reset of the total rainfall amount Press and release the MIN MAX butt...

Page 15: ...load may change if a more current version is posted On Internet Explorer you should be presented with a box titled File Download Security Warning Press the Save button in the window and follow directi...

Page 16: ...ynchronized it will automatically connect to the USB device A NOTE Although the USB communication device can be installed on any USB port connected to your computer using a non powered USB hub or exte...

Page 17: ...and select EXTRAS then RESYNCHRONIZE and press an hold the DOWN ARROW on the display the press the SYNCHRONIZE button on the software Q Lose sync with display A Move the display closer to the USB stic...

Page 18: ...e display s storage limit is 1 750 records history dat can aggregate uploads over a long time To delete a complete history file find the appropriate file on your computer RIGHT CLICK the History File...

Page 19: ...ick the history file name that you wish to export from the left hand column If you do not have a list in the left click View History Files Go to FILE and select EXPORT AS TEXT Create a file name in th...

Page 20: ...2800 software including Windows running in emulation mode on a Mac We have not performed testing on a Mac including the Windows emulation mode Even when you are running Windows in that state it is jus...

Page 21: ...811U IT does not record this feature Open Heavy Weather Publisher and select or create your Image to upload or e mail Be sure you are receiving current information from your weather station and the He...

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