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Weather Direct (WD) FAQ’s
No outdoor temperature
RESTART OUTDOOR TEMPERATURE SENSOR
1. Bring the TX50U outdoor sensor within 4 - 5 feet of your display device.
2. Remove the batteries from each display and the outdoor sensor. Press any button on
the display 20 times to clear residual power. Leave all batteries out for 5 minutes.
3. Install fresh name brand alkaline batteries, dated out at least 6 years, into the display
first. For the wireless devices to transmit and receive their signals, they need at least
1.48 volts of power in them to work properly.
4. When the forecast data appears on the display device, install the AA batteries into the
outdoor sensor. Within 2 minutes you should hear a beep come from the display
signifying it has received the signal from the outdoor sensor. To allow a strong
connection to form, do not press any buttons on the display or move the units for the
next 15 minutes.
5. Watch the scrolling information at the bottom of the display for the outdoor temperature
to appear. After it scrolls, press and release the SNOOZE button (or Plus button on
2511, 2512, 2513 models) for an instant reading.
6. You may now place the sensor outside. We recommend that you place it on the North
side of your house, under an eve or awning to avoid direct precipitation.
Gateway is already registered in the system.
If the gateway is registered in your account, follow the instructions below for “The Forecast is
not updating or missing”
If the gateway is not registered in your account, you will need to contact La Crosse Technology
at (608) 785-7935 with the gateway serial number.
The Forecast is not updating or missing
Delete Devices
All devices registered to a gateway must be deleted before Weather Direct will allow you to
delete the gateway.
Log into the Weather Direct user account with your username and password. On the left side
of the screen under
Gateway 1
, if you registered any displays, you will see them in an
indented list below it.
This shows “ownership” of the display to the gateway. This is all listed
under My Weather Direct.
To delete a display, select it from the My Weather Direct
list (you’ll see it on the left side of the
computer screen, under Gateway 1). Scroll down in the center panel, and you will see
an
Overview for Device
status box.
Select the “Delete this Device” button below that box and
respond to the prompts accordingly. Repeat if necessary for multiple devices.
