background image

Misprints, errors and technical changes reserved

kvm-tec 

First Aid

SMARTfl ex

Video error 

(stripes in the 

picture)

USB is not 

working

No Power

(No LED)

Check the 

powerplug

Is the power 

supply ok? Try 

another Unit.

Try reprogramming 

the Unit by using a 

JTAG programmer

Contact kvm-tec 

support

Are the USB

Devices plugged 

in correctly?

Is the USB cable 

on the Local side 

plugged into the 

PC?

Are the USB 

Devices working 

directly on the 

PC?

Check if local 

and remote Unit 

have the same 

fi rmware

Replace the USB 
cable from PC to 

the Local 
Extender

Check if the local 

or the remote 

Unit is causing 

the problem by 

swaping fi rst the 

local and than the 

remote Unit to 

another Unit

Contact kvm-tec 

support

Check if all 

cables are plug-

ged in correctly

Check if the PC is 

sending a Image by 

plugging in a 

monitor on the 
local out of the 

local Unit

Check if the DDC is 

set correctly (in menu 

under point „O“)

Check if both 

Units have the 

correct fi rmware

No Video

Contact kvm-tec 

support

Check if all 

cables are plug-

ged in correctly

Check if the PC is 

sending a Image 

by plugging in a 

monitor on the 
local out of the 

local Unit

Check if local and re-

mote Unit have the 

correct fi rmware

Check if the DDC 

is set correctly (in 

the menu under 

point „o“)

Check if the 

network switch 

is setup correctly 

and has enough 

bandwidth

Contact kvm-tec 

support

Check if other units 

have the same 

behaviour

We are here for you to answer

your questions about installation? 

Manual download www.kvm-tec.com

or 

kvm-tec Installationchannel on our homepage 

      personally  +43 2253 81912

kvm-tec Support

kvm-tec Support

[email protected]@kvm-tec.com

Phone: +43 2253 8

19

12 - 30

Phone: +43 2253 8

19

12 - 30

www.kvm-tec.com

flex

smart

kvm-tec 

Quick

Installation

FLEXLINE

6011 SET 

SMARTfl ex

Single in copper

KT - 6011L CPU/LOCAL

KT - 6011R CON/REMOTE

V10522

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