Jabra PRO 9460 - REV G User Manual Download

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User manual

Jabra PRO™ 9460

Jabra PRO™ 9460 Duo

Jabra PRO™ 9465 Duo

Jabra PRO™ 9470

Summary of Contents for PRO 9460 - REV G

Page 1: ...www jabra com User manual Jabra PRO 9460 Jabra PRO 9460 Duo Jabra PRO 9465 Duo Jabra PRO 9470...

Page 2: ...Quick Start Setup Wizard 15 4 3 Preparing the base and and Assembling the Headset 15 4 4 Connecting the Base to Your Desk Phone 17 4 5 Configuring the Jabra PRO Base for Your Desk Phone 19 4 6 Using a...

Page 3: ...sic 37 7 The Jabra PRO Headset 38 7 1 How to Wear the Headset 38 7 2 Attaching or detaching a Wearing Style 39 7 3 Headset Controls and Signals 41 7 4 Battery Indicators Recharge and Replacement 45 7...

Page 4: ...ra PRO 9470 with a Mobile Phone 61 9 1 Jabra PRO Bluetooth Support 61 9 2 Pairing and Connecting with Other Bluetooth Devices 61 9 3 Forcing reconnection Disconnection via the touchscreen 62 10 Record...

Page 5: ...i Headset 74 14 3 Jabra PRO Flex Headset 74 14 4 Jabra PRO 9460 Duo and Jabra PRO 9465 Duo HeadsetS 75 14 5 Headset Hearing Protection 75 14 6 Headset Battery 75 14 7 Materials and Allergies 75 14 8 T...

Page 6: ...nnected phone Touch panel volume and mute control Intuitive headset control via adaptive multifunction button for answer end call call waiting control and other functions Status LED and audio feedback...

Page 7: ...e These features protect your hearing by preventing acoustic shocks and limiting the maximum noise exposure from the headset during your workday to 85dB A This system is called IntelliTone which is on...

Page 8: ...ing solution such as dry wipes anti static screen cleaner and or prepackaged towelettes The headset headband neckband and ear hook can be wiped clean with a dry cloth if needed The cords and base unit...

Page 9: ...roduct variants contain Jabra PRO 9460 Jabra PRO 9460 Duo 1 Base 1 Base 2 Headset cradle 2 Headset cradle 3b Headset 3c Headset 4 Ear hook 6 Power adapter 5 Headband 7 Telephone cable 6 Power adapter...

Page 10: ...e separately Accessory variants contain Jabra PRO 9460 Jabra PRO 9460 Duo 1 01 0369 Remote Handset lifter GN1000 RHL 1 01 0369 Remote Handset lifter GN1000 RHL 2 Electronic hookswitch adapter 2 Electr...

Page 11: ...tivity and status indicator multicolor LED 4 Two Noise Blackout microphones Jabra PRO 9470 or a single noise cancelling microphone Jabra PRO 9460 Jabra PRO 9460 Duo and Jabra PRO 9465 Duo 5 Boom arm f...

Page 12: ...470 User manual Figure 5 3 5 1 2 7 6 4 Jabra PRO 9460 Duo and Jabra PRO 9465 Duo headset Note most of the other illustrations in this manual show the Jabra PRO Midi headset all other headset models fe...

Page 13: ...oftware controlled set up automatically 5 Cover for desk phone control Note There is no clear dial tone switch underneath on the Jabra PRO 9465 Duo or Jabra PRO 9470 bases 6 Telephone port 7 Handset p...

Page 14: ...one level The sound volume sent from your Jabra PRO base must be adjusted to ensure that it is neither too quiet nor too loud for your desk phone model as it must be neither too quiet nor too loud for...

Page 15: ...izard tells you that you are finished At this point all of your phones should be connected and your headset will be fully configured to work with each of them The remainder of this chapter provides ex...

Page 16: ...andard packages The neckband is included as standard for Jabra PRO 9470 but must be ordered separately for Jabra PRO 9460 Jabra PRO 9460 Duo and Jabra PRO 9465 Duo are always worn as headbands and do...

Page 17: ...his type of phone does not include any built in support for adding a headset You will therefore connect the Jabra PRO base between your desk phone s handset and body enabling you to use either the han...

Page 18: ...g the loose end of your handset cord to the port marked on the base 3 Connect the telephone cord included with your headset from the port marked on the Jabra PRO base to the handset port on your desk...

Page 19: ...non standard headset port This is usually part of an advanced solution that also provides an electronic hookswitch These types of phones normally also include the standard handset ports described abov...

Page 20: ...outlined in the following steps 2 Put on the headset Note If your setup includes an EHS or RHL you do not use the headset in this procedure as you do not listen for a dial tone it is detected automati...

Page 21: ...rough positions A F to find the best one occurs automatically in the guided setup or on the touchscreen in the manual setup If the Jabra PRO 9465 Duo or Jabra PRO 9470 base cannot contact the Jabra te...

Page 22: ...set and position its microphone close to your mouth Press the headset button on your desk phone or lift the handset to connect to the phone network Dial your friend s number using your desk phone butt...

Page 23: ...get phone automatically The GN1000 and most electronic hookswitch solutions support ring detection Connecting to the GN1000 Remote Handset Lifter A remote handset lifter gives you remote call control...

Page 24: ...ble to AUX port on the base GN1000 Mount and configure GN1000 on desk phone Follow the instructions in GN1000 manual 7 In the first GN1000 screen shown left mount and configure the GN1000 on the desk...

Page 25: ...apter for your phone Adapter requirements can be very different between desk phone models Please see our web site and or refer to your telephone s user manual for details about electronic hookswitch c...

Page 26: ...e USB port on your computer 3 Install the Jabra PC Suite software on your computer see Chapter 5 Installing and Running the Jabra PC Suite 4 8 Configuring the base for your softphone The touchscreen b...

Page 27: ...this during initial setup and can repeat the procedure at any time later See Chapter 9 Using Jabra PRO 9465 Duo or Jabra PRO 9470 with a Mobile Phone for details 4 10 Using a Remote busy light Indica...

Page 28: ...of the Jabra PC Suite include complete online help Where appropriate this manual refers to settings and features provided by the Jabra PC Suite but please see the online help for complete details abou...

Page 29: ...o a previous snapshot or if you need to clone your settings to a new device For mass deployment you can save a copy of configuration settings from one Jabra PRO device on PC and quickly apply this con...

Page 30: ...ton to redial on this phone selected mobile and softphones only Double tap the headset multifunction button to redial on this phone selected mobile and softphones only 2 Other phones touch the appropr...

Page 31: ...6 3 How to make a call Calling through a Desk Phone Figure 37 Placing a call with your headset and desk phone To place a call through your desk phone 1 If necessary set the desk phone as the current...

Page 32: ...y open a PC audio communication link from your softphone to your headset before dialing You can either do this via the base touchscreen in the PC Softphone menu or you can use Jabra Control Center see...

Page 33: ...tag To use voice activated dialing with a mobile phone that supports it 1 If necessary set the mobile phone as the current target for your headset see also Section 6 2 The Target Phone Concept 2 Tap t...

Page 34: ...unction button until you hear the desk phone audio indicator see also Section 6 2 The Target Phone Concept This is not necessary if you have a GN1000 handset lifter or electronic hookswitch connection...

Page 35: ...he volume and mute functions using the touchscreen See the section Call Options for more Note Unique double tones in the headset indicate that you have reached maximum or minimum volume See also the s...

Page 36: ...et phone and opens the audio link 6 9 Managing Call Collisions and Call Waiting Call collision and call waiting both refer to situations in which you are already on the phone when another call comes i...

Page 37: ...e your headset to manage call waiting in the same way as described for call collision see the previous section Managed from the touchscreen For details on managing call waiting from the touchscreen se...

Page 38: ...2 Wearing styles available for each model of Jabra PRO headset All styles can be worn on either the left or right ear except for the flex duo which is a headband that provides a speaker for each ear R...

Page 39: ...way from the headband attachment until it comes free If you have trouble pulling them apart try to rotate the boom arm about 300 and try again Figure 45 Detaching a wearing style attachment from the h...

Page 40: ...ocket that is larger than the others 2 Apply your thumbnail to the slot and pull the entire ear hook assembly away from the headset Attaching the neckband 1 Decide whether you want to wear the neckban...

Page 41: ...This touch sensitive panel is similar to the touch pad included with many laptop computers It enables you to adjust the speaker volume and mute unmute the microphone 3 Headset visual indicator A mult...

Page 42: ...ialed on current target phone supported softphones and mobile phones only Reject incoming call when already on a call Switch target phone when no call is active Reject incoming call when no call is ac...

Page 43: ...eringsignalisreceivedbythebase Incoming call on the same phone while on call call waiting Generated by the phone system Target changed to desk phone A slow high melody or a human voice announcing desk...

Page 44: ...D indication is shown interspersed with a constant yellow light which shows the headset is charging Once fully charged only the state LED indication is shown no charging light while fully charged Head...

Page 45: ...imes Charging Constant yellow Fully charged in cradle no light N A Table 6 Headset visual signals and their meanings 7 4 Battery Indicators Recharge and Replacement Battery indicators The headset and...

Page 46: ...up allowing it to rotate around the edge where the boom arm sticks out 6 The battery is the rectangular component now visible in the center of the headset body Gently pry the battery up and out of th...

Page 47: ...dset to the base 7 6 Noise Blackout Microphone Jabra PRO 9470 The Jabra PRO midi headset features an advanced two microphone Noise Blackout system that will help ensure that your voice will be clear a...

Page 48: ...otes this headset icon is only displayed while there is an open audio link for example while there is an active call if the headset icon is displayed without WB the transmission is narrowband tape ico...

Page 49: ...ton or touch the activate audio link icon 4 Other phones touch the appropriate icon here to change the current target phone or press the headset multifunction button when no call is active to cycle th...

Page 50: ...connection to the current headset This connection will only last until the end of the next or current call The current primary headset will be kept and all audio will be shared with both headsets No D...

Page 51: ...conversation to a file on your PC See also Chapter 10 Recording Your Calls for complete details about this feature This feature cannot be used for a softphone Tone setting enables you to select one of...

Page 52: ...phone See the section Forcing Reconnection Disconnection via the Touchscreen for more 8 7 MSH phone active call screen If your desk phone is using the MSH electronic hookswitch standard the active ca...

Page 53: ...call comes in on that same phone See the section Managing Call Waiting for details about how this is handled 8 9 Managing Call Waiting For a general discussion of call waiting see the earlier section...

Page 54: ...g If you have an active call with no calls waiting and you then put the active call on hold the red end call button is removed from display This means that you must re activate the held call before yo...

Page 55: ...ore calls are on hold 8 10 Settings MENU Figure 61 SETTINGS Personal Setup Enable recording Disable audio detection Displaying the Settings menu To access the Settings menu 1 Wait until you have no ac...

Page 56: ...tically enabling you to configure the connection to your desk phone mobile phone and or softphone This menu item lets you re run the wizard to reconfigure at any later time The base restarts automatic...

Page 57: ...o reduces battery talktime You are able to configure narrowband wideband operation individually for each phone type Note If you call have an active call and one or two calls on audio hold both calls a...

Page 58: ...omatic audio link function is disabled However not all types of phone sup port ring detection 8 16 Theft Protection The base includes a slot for attaching a security cable which can help prevent the b...

Page 59: ...verage areas are valid for an average headset to base distance of 5m otherwise more conservative planning is needed The area referred to above depends on the building layout It could be an open space...

Page 60: ...he usual way see the figure Touchscreen controls for managing call waiting when a new call arrives You cannot both accept the new call and keep running the web conference reject red handset icon the i...

Page 61: ...somewhere close to the base Most mobiles use Bluetooth wireless technology Class 2 which supports a range of up to 10m The Jabra PRO 9465 Duo and Jabra PRO 9470 Bases also support Bluetooth wireless...

Page 62: ...enu system on your mobile phone as described in your phone s documentation Managing Bluetooth Connections Usually the base manages its Bluetooth connection automatically even as you take the mobile ph...

Page 63: ...e left Figure 70 Mobile phone is the target Figure 71 Mobile phone and base are reconnected Conversely if you want to force the headset to disconnect the mobile phone do the following 1 Touch the mobi...

Page 64: ...st the law and can also lead to law suits There are settings to enable recording both in the Settings see the section Settings menu and in the Call Op tions see the section Call Options menu Refer to...

Page 65: ...d and Audio Devices Properties in Windows 2 Open Windows Sound Recorder select Start All Programs Accessories Entertainment Sound Recorder Figure 74 Windows Sound Recorder 3 Enable voice recording in...

Page 66: ...in the foreground on the Jabra base touchscreen for example between a held call on your deskphone and a current call on your mobile phone This is termed call switching Note Putting an active call on...

Page 67: ...d the last accepted call is active 5 The softphone and desk phone calls are now both on audio hold yellow handsets the mobile phone call is active Figure 80 Two of the three calls are merged 6 Touch t...

Page 68: ...gure 83 The active call and call on hold are switched 2 You now decide to switch the calls so that the desk phone has its audio on hold and the softphone has the active call To do this simply touch th...

Page 69: ...resume the call touch the yellow play button underneath the phone icon or touch the phone icon itself As another example consider the figures below Figure 86 You have two merged calls 1 You have two...

Page 70: ...re information see the section called Pairing and Connecting the Base and Headset in the user manual Q Can I pair my headset directly with a third party DECT phone A No you can only pair the headset w...

Page 71: ...a Device Service icon in the Windows notification area on your PC Make sure softphone is enabled in Jabra PC Suite Q I have moved to a new desk at work Is it possible to put my headset on another Jabr...

Page 72: ...orary secondary headset This allows you to share your conversation with another headset user for conference calling Q Can I turn the headset off to save power when I m away from the base A Yes Press a...

Page 73: ...o gn com sterreich 49 0 8031 2651 72 techsupport gn com Poland 48 12 254 40 15 0 801 800 550 support pl jabra com Russia gkarlson gn com Suomi 358 204 85 6040 support fi gn com Sverige 46 0 8 693 09 0...

Page 74: ...tone control narrowband and wideband audio selectable per phone type Firmware update Downloadable from PC Recharge While docked in the Jabra PRO base PC based configuration All settings can be stored...

Page 75: ...ations Battery type Lithium Ion Battery capacity 315 mA h typical Battery talk time Up to 10h Battery lifetime Minimum 500 charge cycles over 3 years when used for 8 hours a day Battery standby time A...

Page 76: ...for handset RJ 11 for phone body or headset port RJ 45 for AUX for electronic hookswitch or GN1000 handset lifter Clear dial tone switch and microphone calibration Software controlled and adjusted au...

Page 77: ...ay cause undesired operation Users are not permitted to make changes or modify the device in any way Changes or modifications not expressly approved by Jabra will void the user s authority to operate...

Page 78: ...eadset The Jabra PC Suite also includes drivers for various softphones on the market Narrowband audio Narrowband refers to a situation in radio communications where the bandwidth of the message does n...

Page 79: ...o communicate with a computer over a single adapter Wideband audio Sometimes also called HD Audio this is an audio technology used in telephony It extends the frequency range of sound travelling over...

Page 80: ...eserved Jabra is a registered trademark of GN Netcom A S All other trademarks included herein are the property of their respective owners The Bluetooth word mark and logos are owned by the Bluetooth S...

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