IPTV Middleware Remote Control & DVR User Manual Download

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IPTV Middleware Version 5.0 Page 1

IPTV Middleware

Remote Control & DVR
User Guide

Version 5.0

The information presented in this document is written for the default
settings of the system. The

IPTV Middleware Remote Control & DVR

User Guide

may be reformatted to fit your company needs. All screen

captures used in this guide are available as individual .png images.

This guide is a working document. The information and screen
captures represented in this document may change frequently and
without notice.

Summary of Contents for Remote Control & DVR

Page 1: ...or the default settings of the system The IPTV Middleware Remote Control DVR User Guide may be reformatted to fit your company needs All screen captures used in this guide are available as individual png images This guide is a working document The information and screen captures represented in this document may change frequently and without notice ...

Page 2: ...te Control 19 Search History 20 Record Programs 21 Record What You Are Currently Watching 21 Create a One Time Recording from the Guide 23 Record a Live Event 24 Record a Series from the Guide 25 Watch a Recorded Program 27 Reminders 28 Folders 30 Status Bar 31 Pause 31 Rewind 31 Fast Forward 31 Skip Back 32 Slow Motion 32 Return to Live TV 32 Delete a Recording 33 Using Bookmarks 34 Working with ...

Page 3: ...Recordings Menu 52 My Phone Menu 54 My Apps 55 Weather Application 57 My Settings Menu 61 Display Settings 63 Guide Settings 64 General Settings 64 Time Guide Settings 64 Browser Settings 64 Parental Controls 65 Change PIN 65 Edit Locked 67 Set Ratings 68 Time Restrictions 69 Cancel Override 70 Options 71 Phone Settings 72 Recording Settings 73 Weather Settings 74 Changing the Number of Rows and C...

Page 4: ...f the phone rings and the freedom to rewind or instant replay a scene that you just have to see again Your DVR will record up to one hour of Live TV It s important to understand the Live TV recording is not permanent Unlike recording a program on your DVR to watch later the DVR records Live TV in a temporary storage or a buffer For Live TV recordings this temporary recording buffer will be erased ...

Page 5: ...IPTV Middleware Version 5 0 Page 5 The Remote ...

Page 6: ...ard ten seconds while watching a recording or while watching live TV Play Begin or resume watching a recording Also display remove the status bar Fast Forward Fast forward through parts of a recording Press multiple times to go forward faster Record Record a program Pause Pause the program you are currently watching While paused the Fast Forward button will play the program frame by frame in slow ...

Page 7: ... on the remote control 2 When you press the OK button you see what is program is playing currently In this example the TV symbol indicates you are viewing Paula s Best Dishes Fantastic Fiesta from channel 33 FOOD The tower symbol next to channel 33 indicates what is on live television Channels 33 and 35 are currently recording as indicated by the red circle symbol If the Weather Application is ava...

Page 8: ...rent channel or press the Up Down arrow buttons to view what is showing on another channel 3 Press the Day and Day buttons to see what is on this channel 24 hours from now Using the Browse Button 1 Press the Browse right arrow button on the remote control At the top of the screen you see the channel you are currently tuned to At the bottom of the screen you see the channel number channel name curr...

Page 9: ...program name Programs scheduled for recording will be marked with a red circle 2 To move through the guide one channel at a time use the Up Down arrow buttons on the remote control As you do this a description of the highlighted program will display at the top of the screen Or press the Channel and Channel buttons to scroll through the channels more quickly 3 To move through the guide one page at ...

Page 10: ...TV Middleware Version 5 0 Page 10 7 While in the Guide if you press the GUIDE button a second time you can view the Guide in Channel Guide view where similar information is displayed in a different format ...

Page 11: ...scroll through the different Favorites lists Events marked with the red NEW symbol signify a new episode of the program 9 While in the guide if you press the GUIDE button a third time you can view the Popular Guide view that shows different categories of commonly watched programs within your service area 10 To exit the guide either press the GUIDE button a fourth time or press the EXIT button on t...

Page 12: ...w event 1 Select the Pay Per View event and press the OK button 2 A Purchase Information window will appear showing Event Title Start Time End Time Price 3 The user may also select whether or not the purchased Pay Per View event should be shared with all set top boxes in the defined Whole Home Group Unless the Share Whole Home field is set to Yes the Pay Per view event will only be viewable on the...

Page 13: ... appear showing the Pay Per View event purchase information The event will have a reminder automatically added once the purchase is confirmed Select Confirm Purchase 7 Once the Pay Per View event has been purchased the event will show a PPV ticket icon within the guide ...

Page 14: ...Video On Demand Event 1 In order to purchase a new event select the Video On Demand button on your remote control The Library Main Screen will appear Select the library that you would like to choose from 2 Once in the desired library select the event that you would like to purchase 3 The library description for the selected event will appear The movie title price rental period event description ra...

Page 15: ...mmediately Press the Exit button on your remote control to return to your previously viewed channel View Current Video On Demand Rentals 1 To view your current Video On Demand rentals that are available for viewing select the Video On Demand button Select the Green button on your remote The Rentals screen will appear and will show all of your current event rentals the price of the events whole hom...

Page 16: ...user to adjust set top box resource usage The usage can only be accessed when the bandwidth allowance has been exceeded 1 Once the user attempts to exceed bandwidth allowance a System Resource Exceeded window will appear 2 Select a recording or current program being watched that you would like to stop ...

Page 17: ...ed the program status will show that it is Stopping and will then be removed from the System Resources Exceeded window lineup If however the selected program is being watched by another user and they deny the program being stopped a Rejected status will appear next to the selected program ...

Page 18: ...ll the full name of a program or movie Perform a Title Search Within the Guide 1 While viewing the Guide select the desired program using the arrow buttons and press the Yellow button on the remote control 2 This will perform a full title search to return all shows with the same title In this example the search found all shows titled House Hunters 3 If there is a program in the search results you ...

Page 19: ...red all the text arrow down to Submit and press the OK button or just push the Yellow button to start the search 3 In this example the user has searched for all programs with the word dog in the title 4 If there is a program in the search results that you would like to record you may schedule a recording from the list of search results Simply use arrow buttons to highlight the program and then pre...

Page 20: ...story list 1 Select the MENU button Select My TV Search History 2 To delete a recent search select the Red button on your remote control The selected search will be removed 3 To save a recent search select the Green button on your remote control The search will now have a yellow star icon next to it acknowledging that it is now a saved search 4 To use a previous search select the search and press ...

Page 21: ... 1 While watching a program press the Record button on the remote control 2 Choose whether this is a one time recording a series recording or select the Cancel to not set a recording 3 Customize your recording selections for start and stop time and which folder to save the recording to 4 The Reminder function may also be selected from this screen Select the Reminder function if you would like your...

Page 22: ...he options regarding how to save the partial recording The options are Stop Recording and Keep Saves the recording for future viewing Stop Recording Keep and Protect Saves the recording and protects it from automatic deletion Stop Recording and Delete Deletes the recording from memory Continue Recording Does not stop recording the program ...

Page 23: ...e to create a one time recording 3 Use the arrow keys to customize start stop times folder to save the recording to and auto tune preferences 4 Arrow down to Create One Time Recording and click the OK button on your remote control 5 A Red circle will display in the guide indicating the program will record 6 You will also be able to find the recording in the Future Recordings list 7 If you change y...

Page 24: ...ball game or football game 1 From the Guide highlight the program you want to record and press the Record button on the remote control The recording options will display 2 The DVR recognizes from the program guide information that this is a live broadcast and warns you that it may extend past the designated end time Use the Left Right arrow keys to choose the Stop Recording option Choose a 15 minu...

Page 25: ...You may choose to record All episodes of a program or only New episodes Choose when to Start Recording You can begin on time when the program is scheduled to begin Or you can use the Left Right arrow buttons to choose 1 2 3 4 5 10 15 or 30 minutes early Choose when to Stop Recording You can stop on time when the program is scheduled to end Or you can use the Left Right arrow buttons to choose 1 2 ...

Page 26: ...IPTV Middleware Version 5 0 Page 26 5 You will also be able to see the scheduled recording in the Future Recordings list as well as in the Series Rules list ...

Page 27: ...on 3 To start playback of the recording press the Play button on the remote control 4 If the program is one that you had previously viewed and stopped in the middle you will be asked if you would like to resume playback from where you left off or if you would like to restart from the beginning or if you would like to exit and return to the Recordings List 5 As you play back a program you have the ...

Page 28: ...e 2 Arrow over to select Reminder 3 Customize your settings for a one time reminder reminders only when a new episode will air or a reminder or for all program airings You can also select how many minutes before the program starts you want your reminder to appear 1 2 3 4 5 10 or 15 minutes early and whether to automatically tune to the channel when the program begins Arrow down to highlight Create...

Page 29: ... 29 5 A reminder pop up will appear at the top of your TV screen at the time you designated Press the OK button to begin watching the program at any time or wait for it to change channels automatically if you set the auto tune feature ...

Page 30: ... Time Recording and select the OK button 2 You will then be prompted to name the folder Enter the folder name and select Submit 3 Once the recording is complete it will be placed in the designated folder and you can access it by pressing the LIST button 4 To move a program to a different folder find the recorded program by pressing the LIST button With the program selected press the Green button t...

Page 31: ...lay next to the status bar x4 is the slowest setting and x300 is the fastest To slow the Rewind speed press the Fast Forward button At the point that Rewind mode is slowed as far is it goes you will return to normal mode and then Fast Forward mode Press the Play button to resume normal play directly Fast Forward Press the Fast Forward button to move forward in a recorded program Press it again up ...

Page 32: ...o rewind to a point in a recorded program or within the recorded buffer of the program you are currently watching and watch a segment of the program in slow motion Select the Pause button at the point in the program that you would like to watch in slow motion Select the Fast Forward button to play in slow motion Press once to play at x1 4 speed and press twice to play at x1 2 speed Return to Live ...

Page 33: ...ss the LIST button on the remote control 2 From the list of folders choose the folder that contains the recordings you want to delete and use the Up Down arrow buttons to highlight the entire folder or the individual episode you want to delete 3 Press the Red button to Delete the recording or group of recordings Or press the Green button to access the Actions menu and then choose Delete You have t...

Page 34: ...am press the Blue button on the remote control to add a Bookmark You will notice a black line in the status bar 3 When you return to the program you can press the Up Down arrow buttons on the remote control to advance to your bookmarked spot If there are multiple Bookmarks keep pressing the Up Down arrow buttons until you are to your desired place in the program 4 You can remove a Bookmark by movi...

Page 35: ...tuned to channel 33 as indicated by the TV symbol Channels 33 and 35 are recording as indicated by the red circle symbols 2 You may change to view any of the listed programs by using the Up Down arrow keys on the remote control and pressing the OK button For example you can choose to view the program as it is being recorded on Channel 35 3 When you change to view the program that is recording the ...

Page 36: ...u may choose to either resolve the conflict or to cancel your option to record the program 2 When you choose Resolve Conflict a guide screen will appear showing the other programs currently scheduled to be recorded Highlight the program you wish to stop recording and press the Stop button on the DVR controls Choose from the stop recording options You may now choose the alternate program you wish t...

Page 37: ...nels 1 In this example the channel is locked you are prompted to enter a PIN Until you change it through the My Settings menu the default PIN is 0000 2 The Enter PIN screen will remain until a correct PIN is entered or until you press Exit 3 Pressing Exit will bring up a screen indicating an invalid PIN was entered Press the GUIDE button to browse for another program to watch This same result happ...

Page 38: ...g See the Understanding the My Settings Menu section for instructions on setting parental controls 1 When the program is rated beyond the viewing limits set you are prompted to enter a PIN 2 The Enter PIN screen will remain until a valid PIN is entered or until you press Exit 3 Pressing Exit will bring up a screen indicating an invalid PIN was entered Press the GUIDE button to browse for another p...

Page 39: ... the top of the screen you see the number of folders and the amount of space you have free on the DVR When you are in a program folder Delete a recording by pressing the Red button on the remote control View the available Actions by pressing the Green button on the remote control Actions include Play Recording Edit Item Information Go Back Move to Folder Protect Sort List Close Actions and Delete ...

Page 40: ...us screen showing All Recording Folders press LIST 5 To move the recording to a specific folder arrow to select Move To Folder 6 To group the recordings by their titles select the Skip Forward button 7 To Protect a recording so that it does not automatically get deleted use the arrow buttons to highlight the protect option and then press the OK button When you do a shield symbol will display next ...

Page 41: ...on on the remote control View the available Actions by pressing the Green button on the remote control Actions include Edit Item Information Go Back Move to Folder Sort List Close Actions and Delete Recording Search for programs within the Recording folders by pressing the Yellow button on the remote Sort the Current Recordings by pressing the Blue button on the remote control By default Current R...

Page 42: ... about the recording press the INFO button This expands or hides the view of information Simply highlighting a recording and pausing for a brief moment will also display the information 3 To Go Back to the Future Recordings Folder List press the LIST button 4 To group the recordings by their titles select the Skip Forward button 5 To Move the recording to a specific folder arrow to select Move To ...

Page 43: ...ou have free on the DVR 1 Delete a rule by pressing the Red button on the remote control 2 View the available Actions by pressing the Green button on the remote control Actions include Edit Item Information Increase Priority Decrease Priority Sort List Close Actions and Delete Rule 3 Search for programs in the recordings folders by pressing the Yellow button on the remote 4 Sort the Series Rules b...

Page 44: ... can use the arrow buttons to choose 1 2 3 4 5 10 or 15 minutes early Choose when to Stop Recording You can stop on time when the program is scheduled to end Or you can use the arrow buttons to choose 1 2 3 4 5 10 15 30 45 or 60 minutes late Finally choose the Folder where you want to save the recording and whether you d like your television to auto tune to the channel Arrow to highlight Update Se...

Page 45: ...utton on the remote control Select Yes or No to delete and then press the OK button Create a Favorites List If you like to be able to surf within only a specific set of channels you can create Favorites lists By default your set top box has grouped channels into several pre set Favorites lists including All Channels Subscribed Channels Movie Channels Sports Channels Music Channels Entertainment Ch...

Page 46: ...st press the Yellow button on the remote control 5 Use the arrow buttons to move through the letters on the screen Press the OK button on the remote control to choose a letter When you have named your list arrow down to select the Submit to accept your name 6 To Save your favorites list press the Blue button on the remote control and then press the OK button 7 To Discard a favorites list press the...

Page 47: ...Edit Favorites without making any changes 2 Rename List allows you to change the name of this list without changing the channels that were previously selected for this list 3 Save List will save any changes made to this Favorites List 4 Delete List will delete this list from your Favorites 5 Invert List lets you select or deselect channels in this Favorites List For example if you have selected 10...

Page 48: ... lists will display Lists that you have created will display with a star 3 Arrow down to highlight the Favorites list you want to use and then press the OK button on the remote control The list you have selected will show just above the channel number 4 With the favorites list selected you will browse channels only within that list ...

Page 49: ...he MENU button on the remote control Under My TV you have options for Channel Guide Edit Favorites Now Playing Search and Time Guide 2 If you arrow to the right highlight Channel Guide and press the OK button you can view the channel guide This is the same as when you would press the GUIDE button on the remote control two times 3 If you arrow to the right highlight Edit Favorites and press the OK ...

Page 50: ...l as any programs being recorded This is the same as when you would press the OK button on the remote control 5 If you arrow to the right highlight Popular and press the OK button you can view local area real time information about what others in your local area are watching The end user can easily tune to one of the What s Hot programs or set a recording ...

Page 51: ... button you can search for a program This is the same as when you would press the Search button on the remote control 7 If you arrow to the right highlight Time Guide and press the OK button you can view the time guide This is the same as when you would press the GUIDE button on the remote control ...

Page 52: ...for Current Future and Series 2 If you arrow to the right highlight Current and press the OK button you can view the list of recorded programs saved on your DVR This is the same as if you would press the LIST button on the remote control 3 If you arrow to the right highlight Future and press the OK button you can view the list of programs that you have scheduled to be recorded This is the same as ...

Page 53: ... Version 5 0 Page 53 4 If you arrow to the right highlight Series and press the OK button you can view the list of series rules This is the same as if you would press the LIST button three times on the remote control ...

Page 54: ...cent Calls and Voicemail options are only available if the subscriber also purchases the APmax Voice Mail Unified Messaging Service 1 You can access the Main Menu by pressing the MENU button on the remote control Under My Phone you have an option for Recent Calls 2 You can also access the Recent Calls list by pressing the Green button on the remote control 3 To delete an entry on the Recent Calls ...

Page 55: ...count availability Flickr This photo sharing application allows you to add and view Flickr accounts through your television 1 In order to select a new Flickr photo library from your available albums select the Yellow button on your remote control A library selection menu will appear Use your Right Left Arrow buttons to select the Flickr album you would like to view Arrow down and select the librar...

Page 56: ...ct the OK button The image and the image information will appear Use the Red and Green buttons to navigate through the Flickr library Games 1 To access the available games for your set top box select Games from within the Apps Menu A listing of games will appear Note All games are not supported through each set top box version ...

Page 57: ...through the My Apps category to instantly bring up an on screen window with the most current weather information Note The Weather application is only available if the subscriber also purchases the APmax Weather Plus Service 1 Select the MENU button on your remote control Select My Apps highlight Weather and select the OK button 2 A window will appear on the screen with the most current weather dat...

Page 58: ...ge 58 3 To access the Forecast portion of the Weather application select the Green button within the application window 4 To access the Radar portion of the Weather application select the Yellow button within the application window ...

Page 59: ...IPTV Middleware Version 5 0 Page 59 ...

Page 60: ...er can easily tune to one of the What s Hot programs or set a recording 1 Select the MENU button on your remote control Select My Apps highlight What s Hot and select the OK button 2 A window will appear on the screen with the most current popular channel information for the local area The popular channel information may be viewed in multiple programs categories by pressing the Right Arrow button ...

Page 61: ...ions for Apps Display Guide Parental Phone Recording and Weather Apps Settings The Apps Settings menu allows you to control certain setting for any applications that have been made available by your service provider Flickr 1 To adjust settings for the Flickr application select the Flickr application from from within the Apps menu 2 A Flickr Settings window will appear To add a new Flickr account s...

Page 62: ... of an existing Flickr user account and select the Done button If successfully added the user name will appear under Flickr Users 4 In order to delete an existing Flickr account from your library highlight the desired account and select the Delete button ...

Page 63: ...anguage to English or Spanish 3 Set the TV Type to either 16 9 or 4 3 4 Change your Connector settings to Coaxial Composite S Video Component or HDMI 5 View the setting for Conversion Mode Original Size or Fit to Screen this may also be changed temporarily by pressing the button on the remote control 6 Select the Output Resolution for the television If you feel you have changed something by accide...

Page 64: ... will be remembered the favorites list that you selected Time Guide Settings 1 Determine the Number of Rows to display in the Time Guide Options are 3 4 5 or 6 2 Determine the Number of Columns to show in the Time Guide Options are 3 4 5 or 6 3 Determine how long to wait for Inactivity Timeout before the guide disappears Options range from 1 second to 2 minutes to never 4 Specify the Scrolling Beh...

Page 65: ...strictions Cancel Override and Options Change PIN 1 Within the Parental menu arrow to the right and select the Change PIN category For the Ratings PIN or Purchase PIN 2 Use the arrow button to highlight change PIN and press the OK button 3 Enter the Old PIN arrow down and enter your New PIN and then arrow down to confirm the New PIN Select OK to save your new PIN Until you change it the default PI...

Page 66: ...IPTV Middleware Version 5 0 Page 66 4 Once the PIN has been successfully changed a prompt will appear Press the OK button ...

Page 67: ...ew programming on that channel 2 A list of channels will display Use the Up Down arrow buttons to move through the list of channels When you arrive at one that you want to lock press the OK button and the channel will be added to the locked list 3 When you are finished making your selections press the Blue button on the remote to lock the selected channels Press the Red button on the remote to dis...

Page 68: ...cess to programming based on TV and Movie ratings This will require that a PIN be entered in order to view programming at or beyond the rating you specify 2 Use the Left Right arrow buttons to choose a TV Rating Options are TV Y TV Y7 TV Y7 FV TV G TV PG TV 14 TV MA off 3 Use the Left Right arrow buttons to choose a Movie Rating Options are G PG PG 13 R NC 17 Adults Only off ...

Page 69: ...television access requires a PIN These time restrictions may be set by selecting the Green button to Add Restriction A new restriction will appear to the right of the week schedule Arrow to the right to select a day and press the OK button 3 Once a day has been selected use the Up Down arrows to select a time and either AM or PM for both start and end time for the time restriction When you are don...

Page 70: ...ncel Override category The Cancel Override category allows any previous PIN overrides for an extended period of time to be cancelled To cancel an existing override select OK within the Cancel Override prompt Once the override has been cancelled the parental PIN will need to be used for all Locked and Rated channels ...

Page 71: ...gs Enter your PIN and select OK and press the OK button 1 Once the Ratings PIN has been entered you may choose to have Locked Channels and or Show Restricted Titles visible Selecting a No value for either setting will cause these programs to not appear in the Guide Select OK within the prompt and press the OK button 2 A Parental Controls Options prompt will appear once the changes have been saved ...

Page 72: ...ou can turn both Caller ID and Voice Mail pop ups on or off You may also adjust the length of time the pop up remains on the screen from 6 9 12 18 or 21 seconds This menu also allows the subscriber to adjust the selected voicemail account and whether or not a PIN is required to access any existing voicemails within that account 3 To save your changes arrow down to Save and press the OK button ...

Page 73: ...Selection Choose this option to automatically display information for the selected recording Show Folders When the Show Folders field is set to Yes all recordings and future recordings will be grouped into folders when you view your Recordings Lists With Show Folders set to No all recordings and future recordings will be displayed individually Keep in mind that if Group Titles is set to Yes progra...

Page 74: ...g the playback bar or the fast forward replay icons during recorded show playback Weather Settings The Weather option in My Setting allows you to select the location you would like to receive weather information for This information will be visible in multiple locations throughout your menus and guides 1 Select the MENU button Select My Settings and Weather 2 The Weather Options window will appear...

Page 75: ...ing upon the size of TV you are viewing and your preferences you may want to show more or fewer columns and rows 1 Here is a view of the default guide which has four rows and four columns 2 The settings are changed by accessing Main Menu My Settings Guide Arrow down to change the Number of Rows and the Number of Columns 3 Here is a view of the guide with three rows and three columns ...

Page 76: ...IPTV Middleware Version 5 0 Page 76 4 Here is a view of the guide with six rows and six columns ...

Page 77: ... Caller ID and Message waiting features are only available if the subscriber also purchases the APmax Voice Mail Unified Messaging Service Here is an example of Caller ID display on the TV Press the Green button at any time to see your Caller ID Recent Calls list This handy feature allows you to review a list of phone numbers that have called your wireline phone service To delete numbers from your...

Page 78: ...ur remote control can be programmed to power off the television and the set top at the same time However if they do become out of synch and the TV is still on but the set top is turned off you will see this message on the TV screen Simply press the OK button on your remote to turn the power to the set top back on ...

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