background image

              

• 

Plug the included AC adapter.  

(110V AC to 12V AC)

• 

Confirm that  all 4 Red LED lights in front of  this unit are double 

BLINKING

• 

Use one of your telephones and unplug the cord for L1/L2 from it and connect it
to 1/2/3 PHONE LINES jack on SX8600 (the 1

st

 jack from 12VAC), now connect

1/2/3 TELEPHONE jack on SX8600 (3

rd

 jack) to your telephone using the

provided phone cord, make sure you have dial tone on your lines 1 and 2

• 

Now unplug the cord for L3/L4 from your phone and connect it to 3/4 PHONE
LINES jack on SX8600 (the 2nd jack from 12VAC) and connect 3/4
TELEPHONE jack on SX8600 (4

th

 jack) to your telephone using the provided

phone cord, make sure you have dial tone on your lines 3 and 4

• 

Observe that as you connect the lines  the blinking lights turn OFF.

 

(on non

existing lines the lights keep blinking and that is OK)

• 

• 

• 

• 

Alternatively you may use a splitter (T adapter) at the Wall jack to connect  both
this device and a telephone (in that case the 3

rd

 and 4

th

 jacks are not connected)

• 

Set the volume to mid level.

• 

Insert the Flash card into the blue connector in the front of unit, the Green status

        LED in the back of the unit will turn ON.

 

  

                 

 

  

 
 
 

 

                   IN   IN   OUT  L3/L4    L1/L2/L3   L3/L4    L1/L2/L3 12VAC

                                               TELEPHONE     PHONE LINES    600ma 

WALL

JACK

PHONE

WALL

 JACK

PHONE

110 V

 AUDIO

TEST

             Problems 

Possible Cause /  Solution

P16

 

Innovative Telecommunication Technology LLC.

 1112 Montana Ave  Suite 250  Santa Monica, CA  90403 USA

 Toll-Free: 800-747-0708 Tel: 310-899-0078 Fax: 310-230-5346

® 

10. 

Hold Music activates in
a conference call or
when two phones pick
up at same time

• 

If for any reason the hold music is activated
inadvertently, it can always be deactivated by pressing
the FLASH button in any setting.

• 

Conference calls can be done a better way: Press
FLASH,  you will get a dial-tone now dial the phone
number of the 2

nd

 party then press FLASH to join the

two calls together.

      

L1   L2                                                     L3   L4

3/4          1/2

6. 

MOH works but audio
does not stop when call
is picked up in 1 or 3
settings.

• 

Wire distance to adapter is too long, Centralize  the
location of device to be as close as possible to all the
phones.  Try the 2 setting for maximum power.

• 

If you are re-wiring  “daisy chain” wiring works better than
” star”  or “home run” or  Independent  wiring

• 

Press FLASH button to stop the music.

7. 

Some Phones work ,
some do not

  

• 

All your phones need to be same  model for activation
in 1 or 2 settings. If you mix different phone models,
Use the 3 setting (refer to pages 3 or 4 for more
details)

8. 

Randomly  Hold music
starts to play by it self
or does not activate in
1, 2 or 3 settings

• 

The call needs to be on Hold min. 2 sec. before  you
may pick it up.

• 

When you hang up,  wait 2 seconds before selecting
the same line again.

• 

Check for extra devices sharing  that line like Message
indicator, Answering machine, Alarm system, Modem
etc. Use a “privacy module” between the line and that
extra device to keep them off the line when line is
being used by your phone.

• 

Set your Alarm system and/or your DSL line to share
FAX line.

• 

Excessive wiring- Total wire length per line must be
under 500 feet  ( Ex: if you have 9 wall jacks -no matter
spare or a phone plugged in-  each connected via a
100 foot wire to a common point then your total wire
length is 9 x 100=900 feet )

• 

Use FLASH button to deactivate music.

9. 

Audio shuts off or
flickers

  

• 

Extensive audio volume. Lower  the volume to proper
level.

  

MIC  AUDIO

A B C   1 2  3

VOLUME

STATUS  1  2

REC

BANK

SWITCH

Flash Card

Please note that just one telephone is optionally connected to this
device, other telephones remain connected to their own wall jacks.

Model # SX8600    

Rev 24E5

All-In-One Auto Att Gr
Music-On-Hold Player/Recorder/Adapter

Summary of Contents for SX8600

Page 1: ...one a better way Press FLASH you will get a dial tone now dial the phone number of the 2 nd party then press FLASH to join the two calls together L1 L2 L3 L4 3 4 1 2 6 MOH works but audio does not stop when call is picked up in 1 or 3 settings Wire distance to adapter is too long Centralize the location of device to be as close as possible to all the phones Try the 2 setting for maximum power If y...

Page 2: ... L2 L3 L4 making sure that dial tone is there Some phone Lines are removed from MOH adapter or do not exist on non existing lines the lights keep blinking and that is OK Un plug phone lines for 5 seconds and plug it back in 4 No Audio or Audio not Loud enough Select the line 1 on the phone and push the Audio Test button located in the back of unit to hear the Audio adjust the volume if needed to h...

Page 3: ... and the LED on the SX8600 will start to BLINK to return to the call just re select that line Be sure to allow 1 or 2 seconds before putting a call on HOLD If it did not work hang up and then try it again 2 or 3 times Position 3 if after a few tries it is not working hang up and change the switch to position 3 and try it a few times Deactivating hold music manually If for any reason the hold music...

Page 4: ...phone number press to join the two calls together NOTE If you have Call Waiting service only one call may be placed on Music On Hold the other call is held in the phone company central office in silence not in your office Warranty This product is warranted against defects for a period of Five 5 year from the date of original invoice We will repair replace the Product with no charge for parts or la...

Page 5: ...e connections as above Press and hold the REC button for about 5 seconds till the Green status light turns OFF Hold it pressed 5 more seconds till the Green turns back ON now release the REC button and you will hear the current transfer message set the bank switch to bank 1 for day greeting or bank 2 for night greeting connect the Microphone to MIC IN jack usually RED color connector you may optio...

Page 6: ... information like office hours web site address etc see the programming section to change the of rings or to play record the greetings etc Other settings If audio activates suddenly in 3 switch settings your lines may be too powerful Try 1 setting MX9008 MX9017 Flash Cards The MX9008 or MX9017 is a Flash card usually pre recorded with the audio prior to your installation and it holds the audio all...

Page 7: ...tly you may do this from any phone even if it is not connected to the SX8600 To program Set the switches for the desired operation above select L1 on your phone to get a dial tone wait about 10 seconds to hear the Hold music then press the Flash button you will get confirmation via Hold music turning ON and OFF twice Hang up and repeat for lines L2 L4 Be sure to change the switches back to the way...

Page 8: ... to connect the head set to monitor the audio content to connect a speaker to this RCA jack be sure to use a 5 inch or smaller speaker to avoid overloading the out put beyond it s limits If the Flash card is removed the built in digital player turns OFF and this RCA jack can be used as input for connection to an any Live audio source for the adapter function Manual Recording Connecting to an exter...

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