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P/N 901176-00   REV. NC  07/2021

Report No. F21-713

Installation and Operation Instructions
Vented Gas Log and Burner Set

 

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

       WARNING: If the information in this manual is not followed exactly, a fire or explosion may result 

causing property damage, personal injury or loss of life.

-   Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other 

appliance.

 -  WHAT TO DO IF YOU SMELL GAS

•  Do not try to light any appliance. 

•  Do not touch any electrical switch; do not use any phone in your building. 

• Immediately call your gas supplier from a neighbor’s phone.  Follow the gas supplier’s instructions. 

•  If you cannot reach your gas supplier, call the fire department.

 -  Installation and service must be performed by a qualified installer, service agency or the gas supplier.

EIS Models
DUALBURNER24N
DUALBURNER30N
DUALBURNER36N
VTDEISKIT24N

For use with log sets

ASHTONWHITEBIRCH24

OZARKCHARREDOAK24

SMOKYWEATHEREDOAK24

ASHTONWHITEBIRCH24

OZARKCHARREDOAK30

SMOKYWEATHEREDOAK30

ASHTONWHITEBIRCH36

OZARKCHARREDOAK36

SMOKYWEATHEREDOAK36

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where 

not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. 

This appliance is not convertible for use with other gases.

            WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-

built fireplace, constructed of noncombustible material, and connected to a working flue. (See page 6 for 

minimum flue opening.)

PFS

®

US

C

BOTH  VTDEISKITN AND DUALBURNER ARE 

REQUIRED TO COMPLETE THIS SYSTEM IN 

ORDER TO SATISFY THE Z21.60 STANDARD. 

FOR USE WITH NATURAL GAS ONLY!

Summary of Contents for ASHTONWHITEBIRCH24

Page 1: ...er call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier EIS Models DUALBURNER24N DUALBURNER30N DUALBURNER36N VTDEISKIT24N For use with log sets ASHTONWHITEBIRCH24 OZARKCHARREDOAK24 SMOKYWEATHEREDOAK24 ASHTONWHITEBIRCH24 OZARKCHARREDOAK30 SMOKYWEATHEREDOAK30 ASHTONWHITEBIRCH36 OZARKCHARREDOAK36 SMOKYWEATHEREDOAK36 This appli...

Page 2: ...he fireplace IMPORTANT Read this owner s manual carefully and completelybeforetryingtoassemble operateorservice this appliance Improper use of this fireplace can cause seriousinjuryordeathfromburns fire explosion elec trical shock and carbon monoxide poisoning Carbon Monoxide Poisoning Early signs of carbon monoxide poison ing resemble the flu with headaches dizziness or nausea If you have these s...

Page 3: ... area of the appliance Toddlers young children and others may be susceptible to accidental burns A physical barrier is recommended if there are at risk individuals in the house To restrict accesstoafireplaceorstove installanadjustablesafety gate to keep toddlers young children and other at risk individuals out of the room and away from hot surfaces do not touch any electrical switch do not use any...

Page 4: ...od burning fireplace or a UL 127 listed wood burning fireplace BOTH VTDEISKITN AND DUALBURNER ARE REQUIRED TO COMPLETE THIS SYSTEM IN ORDER TO SATISFY THE Z21 60 STANDARD FOR USE WITH NATURAL GAS ONLY CAUTION Do not remove the data plates from the grate assembly The data plates contain important warranty and safety information 1 Remove logs and appliance base assembly from carton s 2 Remove all pr...

Page 5: ...PER CLAMP ACCESSORY FOR VENTED OPERATION NOTE Appliance must be installed only in a solid fuel burning fire place with a working flue and constructed of noncombustible material This unit may not be installed in a vented fireplace with a chimney height less than the minimum required by the manufacturer Appliance may be installed as a vented decorative appliance in com pliance with ANSI Z21 60 A per...

Page 6: ...s 10 fee Chart shows mainimum opening sq in for the given height and input rate Column marked Max input corresponds to the maximum allowable input rate kBTU hr for the given height For Masonry Built Fireplaces Free Opening Area of Chimney Damper for Venting Combustion Products From Decorative Appliances For Installation In Solid Fuel Burning Fireplaces Appliance Input Rate kBTU hr 20 30 40 50 60 7...

Page 7: ...e regulator WARNING A qualified service person must con nect appliance to gas supply Follow all local codes CONNECTING TO GAS SUPPLY WARNING Never connect this appliance to private non utility gas wells This gas is commonly known as wellhead gas and does not have odorants and may have impurities and variations in BTU content The use of well head gas will void the manufacturer s warranty to this ap...

Page 8: ...kPa 1 Disconnect appliance with its appliance main gas valve control valve and equipment shutoff valve from gas supply piping system Pressures in excess of 1 2 psig will damage appliance regulator 2 Cap off open end of gas pipe where equipment shutoff valve was connected 3 Pressurize supply piping system by opening main gas valve lo cated on or near gas meter for natural gas or using compressed ai...

Page 9: ...ONWHITEBIRCH36 OZARKCHARREDOAK36 SMOKYWEATHEREDOAK36 LOG MEDIA PLACEMENT It is very important to install these logs exactly as instructed Do not modify logs Please refer to specific Log Placement Guides placed inside each Log Set Lava Rock Ember Placement MEDIA PLACEMENT NATURAL GAS Tear ember material into pieces the size of a corn kernel and place fingernail deep Use either a comb or brush to ac...

Page 10: ... valve is installed on either the gas in or gas out side of the valve It is recommended to hard pipe in the connections with unions installed inside the box Gas In Gas Out PILOT INSTALLATION Un coil the pilot tubing and the spark ignitor using proper alumi num tubing bending techniques Insert the pilot hood w assembly into the fireplace being careful not to clog the head of the pilot assembly or d...

Page 11: ...f the remote does not function and batteries with an adequate power level are installed refer to the TRANSMITTER FUNCTION section Note Step 1 may not be required if previously done during an earlier lighting 1 Locate the 3 position switch on the remote receiver and slide the switch to the REMOTE position 2 Locate the remote transmitter and press the ON button The ignition sequence will begin The r...

Page 12: ...ust dirt lint and pet hair Clean these air inlet holes prior to each heating season Blocked air holes will create soot We recommend that you clean the unit every three months during operation and have appliance inspected yearly by a qualified service person We also recommend that you keep the burner tube clean and free of dust and dirt To clean these parts we recommend using compressed air no grea...

Page 13: ...to the manufacturers recommendations and the below wiring diagram It is the job of the electrician to read the wiring diagram according to RoberShaw specifications CAUTION Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous opera tion Verify proper operation after servicing WIRING DIAGRAM FOR TYPICAL EIS BOX ...

Page 14: ...accept the transmitter security code be sure the slide button on the receiver is in the REMOTE position the receiver will not LEARN if the slide switch is in the ON or OFF position The LEARN button in located on the front face of the receiver inside the small hole labeled LEARN Using a small screwdriver or end of a paperclip gently press and release the black LEARN buttoninside the hole When you r...

Page 15: ...ING Turn off appliance and let cool before servicing Only a qualified service person should service and repair appliance TROUBLESHOOTING NOTE All troubleshooting items are listed in order of operation WARNING If you smell gas Shut off gas supply Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neigh...

Page 16: ... furnace chassis 4 Flame rectification signal from pilot to ignition control unit weak 5 Faulty ignition control unit 1 Replace components 2 Replace components 3 Verify wiring 4 Verify wiring 5 Replace components Electronic Ignition System Short cycling of main burner Main burner turns off before the thermostat is satisfied 1 Draft condition pulls pilot flame away from ignitor sensor rod 2 Pilot f...

Page 17: ...ion or application of this appliance please contact your dealer IHP 1769 East Lawrence Street Russellville AL 35654 Visit us at ihp us com SERVICE HINTS When Gas Pressure Is Too Low pilot will not stay lit burners will have delayed ignition appliance will not produce specified heat You may feel your gas pressure is too low If so contact your local propane LP or natural gas supplier TECHNICAL SERVI...

Page 18: ...UALBURNER36N Cat No Model F4742 DUALBURNER24N F4746 DUALBURNER30N F4750 DUALBURNER36N WARNING Failure to position the parts in accordance with these diagrams or failure to use only parts specifi cally approved with this heater may result in property damage or personal injury ...

Page 19: ...structions listed under Replacement Parts on Page 20 of this manual CAT NO MODEL DESCRIPTION F4739 ASHTONWHITEBIRCH24 24 ASHTON WHITE BIRCH LOGS 7 PCS SET F4740 ASHTONWHITEBIRCH30 30 ASHTON WHITE BIRCH LOGS 8 PCS SET F4741 ASHTONWHITEBIRCH36 36 ASHTON WHITE BIRCH LOGS 9 PCS SET F4736 OZARKCHARREDOAK24 24 OZARK CHARRED OAK LOGS 8 PCS SET F4737 OZARKCHARREDOAK30 30 OZARK CHARRED OAK LOGS 9 PCS SET F...

Page 20: ...____________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _________________________________________...

Page 21: ...nce with the instructions provided with the Product d damages repairs or inefficiency resulting from faulty installation or application of the Product This Limited Three Year Warranty covers only parts and labor as provided herein In no case shall IHP be responsible for materials components or construction which are not manufactured or supplied by IHP or for the labor necessary to install repair o...

Page 22: ...ance serial number Date appliance was Installed Type of gas appliance uses Dealer name Innovative Hearth Products IHP reserves the right to make changes at any time without notice in design materials specifications prices and also to discontinue colors styles and products Consult your local distributor for fireplace code information 1769 East Lawrence Street Russellville AL 35654 ...

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