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ID TECH 

10721 Walker Street, Cypress, CA 90630-4720 

Tel: (714) 761-6368  Fax (714) 761-8880 

www.idtechproducts.com 

 
 

 

 
 
 
 
 
 

ViVOpay VP3320 

User Manual 

 
 

 

 
 
 
 

Rev. D 
21 September 2020

 

Summary of Contents for ViVOpay VP3320

Page 1: ...ID TECH 10721 Walker Street Cypress CA 90630 4720 Tel 714 761 6368 Fax 714 761 8880 www idtechproducts com ViVOpay VP3320 User Manual Rev D 21 September 2020 ...

Page 2: ...ment Except as permitted by such license no part of this publication may be reproduced or transmitted by electronic mechanical recording or otherwise or translated into any language form without the express written consent of ID TECH ID TECH and ViVOpay are trademarks or registered trademarks of ID TECH Warranty Disclaimer The services and hardware are provided as is and as available and the use o...

Page 3: ...he instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following meas...

Page 4: ...ply with all relevant local ordinances or regulations Do not dispose of the battery pack in municipal waste Dispose used batteries according to the instructions The battery pack contains a small amount of harmful substances To avoid injury Keep the battery pack away from open flames or other heat sources Do not expose the batter pack to water rain or other corrosive liquids Do not leave the batter...

Page 5: ...etooth Pairing Instructions 8 4 2 Battery Charging Instructions 8 4 3 VP3320 LED and Sound State Indicators 9 4 4 iOS Connectivity BLE and VP3320 9 4 5 24 Hour Device Reboot 10 5 OPERATION AND STORAGE ENVIRONMENTAL LIMITS 11 6 DECOMMISSIONING SRED DEVICES 11 7 FOR SOFTWARE DEVELOPERS SOFTWARE DEVELOPMENT SUPPORT 11 8 DEMO APP 12 8 1 Using the demo application 12 8 2 Updating VP3320 Firmware 13 9 F...

Page 6: ...elopers is available for developing applications that communicate with VP3320 Contact your acquirer gateway or POS partner for instructions on setting up and pairing the VP3320 to a compatible payment application and associated host device 2 Major Features of VP3320 Communicates via Bluetooth BLE Bluetooth Low Energy Supports Apple iOS and Android platforms Rechargeable battery no external power n...

Page 7: ...Visa payWave VCPS 2 2 Visa IRWIN Discover DPAS American Express ExpressPay Interac Flash MIFARE Apple Pay and Apple VAS Samsung Pay NFC Android Pay Google Pay Softcard SmartTap 2 1 3 Other Agency Approvals and Compliances CE EN55022 EN55024 Class B FCC Part 15 Class B RoHS DIRECTIVE 2011 65 EU UL REACH EMV Contact L1 L2 EMV Contactless L1 TQM ...

Page 8: ...ate Bluetooth The button is located on the bottom of the case 4 Find a Bluetooth device named IDT on the host smart phone or tablet and select Pair is the last four digits of the device s serial number for example IDT1701 5 Enter the password for pairing The default password is 654321 6 Follow the payment transaction instructions provided by a compatible payment application maker to complete a tra...

Page 9: ... Charge the battery or connect the VP3320 to a power source the unit remains fully functional when charging When the LED is no longer flashing the battery is fully charged 4 4 iOS Connectivity BLE and VP3320 The VP3320 uses Bluetooth 4 2 also known as Bluetooth BLE Bluetooth Low Energy Unlike previous versions of Bluetooth BLE does not require users to first pair their devices through the Bluetoot...

Page 10: ...ct to the first VP3320 it encounters if no other friendly name is set in the SDK or when the iOS generated device identifier is not provided See links given near the end of this document for information about the Universal SDK Note The Universal SDK is primarily of interest to developers If an application provider or POS software partner has already provided software to use with the VP3320 you do ...

Page 11: ...plications ID TECH offers a Universal SDK available for iOS Android or Windows to enable rapid application development using VP3320 as the target device The languages supported include Objective C on iOS Java on Android and C on Windows The Universal SDK includes rich powerful libraries that make sending commands to the VP3320 comparatively easy while greatly facilitating debugging and event handl...

Page 12: ...vice with a USB to micro USB cable not included 2 Double click the UniversalSDKDemo exe file and allow a few seconds for the main window to appear see illustration below The Universal SDK Demo app displays VP3320 s available commands in a command tree as shown above Single click on a command to populate the center panel of the window with optional settings relevant to the command for example Amoun...

Page 13: ...u begin contact your ID TECH representative to receive the most recent VP3320 firmware Download the ZIP file and extract it to your computer 1 Connect the VP3320 to your PC via USB or serial port 2 Download and install the latest USDK Demo app from the ID TECH Knowledge Base if you cannot access the link please contact support 3 Open the USDK Demo app from the Windows Start menu ...

Page 14: ...gate to and select the VP3320 firmware file you downloaded earlier and click Open 6 The VP3320 reboots and enters the bootloader at which point the USDK Demo app begins updating the device 7 When the firmware update completes the VP3320 reboots again and the USDK Demo app prints Firmware Update Successful in the Results panel ...

Page 15: ...t VP3320 and other ID TECH products visit the ID TECH Knowledge Base To learn more about EMV app development with the Universal SDK see EMV Transactions with Universal SDK Visit us online at http idtechproducts com Find more Tech Support resources at the ID TECH Tech Support home page ...

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