Hydropool HSC395G Owner'S Manual Download

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SELF CLEANING HOT TUBS OWNER’S MANUAL

Hydropool Inc.

335 Superior Blvd.

Mississauga, ON, Canada L5T 2L6

Tel: 905.565.6810

Toll Free: 1.800.465.2933

Fax: 905.565.6820

Email: [email protected]

www.hydropoolhottubs.com

Contents subject to change without notice

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Summary of Contents for HSC395G

Page 1: ... MANUAL Hydropool Inc 335 Superior Blvd Mississauga ON Canada L5T 2L6 Tel 905 565 6810 Toll Free 1 800 465 2933 Fax 905 565 6820 Email info hydropoolhottubs com www hydropoolhottubs com Contents subject to change without notice BJBB ...

Page 2: ...70 Gold HSC570G HSCE570G Self Clean 570 Platinum HSC570P HSCE570P Self Clean 670 Gold HSC670G HSCE670G Self Clean 695 Gold HSC695G HSCE695G Self Clean 670 Platinum HSC670P HSCE670P Self Clean 695 Platinum HSC695P HSCE695P Self Clean 720 Platinum HSC720P HSCE720P Self Clean 770 Platinum HSC770P HSCE770P Self Clean 970 Titanium HSC970T HSCE970T Self Clean 790 Platinum HSC790P HSCE790P ...

Page 3: ...ge optional 37 Topside Panel Display Messages 38 Optional Variable Air Therapy System 38 Hydroclear Pure Water System 39 Hot Tub Water Balance General Overview 40 Initial Fill 40 Glossary of Common Water Maintenance Terms 41 Water Balance Summary for your Hot Tub chart 41 Water Balance Troubleshooting 42 Routine Hot Tub Maintenance Daily Weekly Monthly Quarterly 43 Cleaning the Skimmer Basket 43 S...

Page 4: ...ruc ons in this manual before electrically connec ng your hot tub and adding water The following pages contain valuable informa on and pointers that will save you both me and money as well as help you to simplify upkeep and maintenance Since we manufactured our ﬁrst hot tub in 1985 the Hydropool team has been dedicated to producing a quality product catering to maximum hydrotherapy comfort energy ...

Page 5: ...OF THIS SPA OR HOT TUB 13 CHILDREN SHOULD NOT ENTER A HOT TUB WHERE THE WATER TEMPERATURE EXCEEDS BODY TEMPERATURE 37 C 98 6 F 14 DO NOT ALLOW CHILDREN TO SUBMERGE THEIR HEAD UNDER WATER 15 NEVER OPERATE THE HOT TUB PUMP AT HIGH SPEED WITHOUT HAVING ALL SUCTION AND RETURN LINES OPEN 16 ALWAYS KEEP THE HARDCOVER INSTALLED AND LOCKED WHEN THE HOT TUB IS NOT IN USE 17 TEST THE GFCI GROUND FAULT CIRCU...

Page 6: ...AY BE INSTALLED WITHIN 1 5M 5FT OF METAL SURFACES IF EACH METAL SURFACE IS PERMANENTLY CONNECTED BY A MINIMUM 8 AWG 8 4 mm2 SOLID COPPER CONDUCTOR TO THE WIRE CONNECTOR ON THE TERMINAL BOX THAT IS PROVIDED FOR THIS PURPOSE 4 RISK OF ELECTRIC SHOCK DO NOT PERMIT ANY APPLIANCE SUCH AS A LIGHT TELEPHONE RADIO OR TELEVISION WITHIN 1 5M 5FT OF THE SPA HYPERTHERMIA Since your hot tub can be set to reach...

Page 7: ... your home they provide the privacy and controlled climate to ensure that use and enjoyment of your hot tub is maximized If you should choose an indoor loca on you will ﬁnd further informa on as outlined in the sec on SPECIAL CONSIDERATIONS FOR INDOOR INSTALLATIONS INDOOR LOCATIONS OUTDOOR LOCATIONS For a variety of reasons outdoor loca ons are a far more popular choice Some of the reasons include...

Page 8: ...port Never suspend the hot tub from the deck or cabinet b Where the hot tub is not equipped with a factory installed cabinet it is the installer s responsibility to ensure all electrical equipment is completely weather protected and meets all of the regulatory requirements c Always provide adequate access for servicing the support equipment d Decking must be constructed to allow repair access arou...

Page 9: ... will be adequately protected If the hot tub is shipped without a cabinet your custom cabinet or other structure must be designed to supply protec on for the hot tub support equipment from rain snow splash water etc but s ll designed in a manner to ensure adequate ven la on SITE PREPARATION ABOVE GROUND INSTALLATIONS Where the hot tub is a stand alone above ground installa on to be installed in re...

Page 10: ...old back the earth is recommended This forms a box or bunker in which the hot tub is placed ALWAYS ensure that there is good drainage via a properly designed French drain gravel system and or a sump pump to prevent ground water ﬂooding damage to the support equipment or hot tub structure Install protec ve waterproof conduit to house any cables that will be buried Access for future service must be ...

Page 11: ...ger trailer to the lower proﬁle tow truck ﬂat bed The hot tub can be gently slid oﬀ the low proﬁle trailer and posi oned on its side on a cart or dolly on its back side only Most Hydropool models require a clearance width of at least 100 cm 39 in to allow movement of the unit on its side through alley ways fence openings etc Where this is not possible the use of a crane to li the hot tub from the ...

Page 12: ...the equipment 7 At least two lugs marked BONDING LUGS are provided on the external surface or on the inside of the supply terminal box or compartment To reduce the risk of electric shock connect the local common bonding grid in the area of the hot tub to these terminals with an insulated or bare copper conductor not smaller than No 6 AWG Canada Europe No 8 AWG USA 8 All ﬁeld installed metal compon...

Page 13: ...from country to country in the CE controlled area Please consult your local installer for advice on breaker level and wire speciﬁca ons Some examples are below Breaker of 13A wire must be 1 5 mm2 Breaker of 16A wire must be 2 5 mm2 Breaker of 20A wire must be 4 0 mm2 Breaker of 32A wire must be 6 0 mm2 NOTE Please consult your applicable electrical codes related to the size of conductors as they m...

Page 14: ...lectrician in accordance with the Na onal Electrical Code or the Canadian Electrical Code and all Federal State Provincial and local codes and regula ons in eﬀect at the me of installa on Hydropool highly recommends the use of a new Siemens GFCI breaker for all of its products Other GFCI s and older Siemens GFCI s may have tripping issues 240 VOLT 60 Hz GFCI WIRING NOTICE ...

Page 15: ...sizing and selec on of conductor size and type must be performed by a qualiﬁed electrician in accordance with Na onal Regional and Local Codes and Regula ons in eﬀect at the me of installa on NOTICE 230 VOLT 50 Hz SINGLE PHASE RCD WIRING 230 VOLT 50 Hz DUAL PHASE RCD WIRING 230 VOLT 50 Hz THREE PHASE RCD WIRING ...

Page 16: ... 2 open the hose bib to allow trapped air to escape Close as soon as the water ﬂow from the jets becomes regular If the pumps have not primed a er 2 minutes and water is not ﬂowing from the jets DO NOT allow the pumps to con nue to run Turn power oﬀ at the main house panel or GFCI and try releasing the air again by loosening the union on the discharge side of the pump s while the motor is not runn...

Page 17: ...ol at the topside panel to the desired water temperature Adjust water balance pH TA calcium hardness to recommended levels and add sani zer once the water temperature reaches 20o C 68o F See sec on HOT TUB WATER BALANCE Keep insulated safety hard cover on the hot tub and the air controls closed during the en re heat up process NOTE In order to prevent damage to your pillows caused by the gassing e...

Page 18: ...E AND TIME Here you can adjust the me format AM PM or 24h day of the week and me Use the icons to choose the se ng that you want to adjust and select it by scrolling through the menu TEMPERATURE CONTROL FUNCTIONALITY AND ADJUSTMENT A er you exit the programming mode your hot tub will automa cally heat to the factory preset default temperature of 38 C 100 F The temperature shown in white on the scr...

Page 19: ...SYSTEMS GOLD SERIES CONTROLS KEYPAD FUNCTIONS AND DISPLAY ICONS INVERT DISPLAY KEY DAY NIGHT CONTRAST SLEEP MODE KEY SPA FUNCTION KEY SETTINGS FUNCTION KEY PUMP 1 FUNCTION KEY BLOWER FUNCTION KEY LIGHT FUNCTION KEY TEMP UP KEY TEMP DOWN KEY ...

Page 20: ...INUM SERIES CONTROLS INVERT DISPLAY KEY DAY NIGHT CONTRAST SLEEP MODE KEY BLOWER FUNCTION KEY LIGHT FUNCTION KEY TEMP UP KEY TEMP DOWN KEY PUMP 2 FUNCTION KEY KEYPAD FUNCTIONS AND DISPLAY ICONS SETTINGS FUNCTION KEY PUMP 1 FUNCTION KEY SPA FUNCTION KEY ...

Page 21: ...S CONTROLS INVERT DISPLAY KEY DAY NIGHT CONTRAST SLEEP MODE KEY TEMP UP KEY TEMP DOWN KEY KEYPAD FUNCTIONS AND DISPLAY ICONS SPA FUNCTION KEY SETTINGS FUNCTION KEY PUMP 1 FUNCTION KEY BLOWER FUNCTION KEY LIGHT FUNCTION KEY PUMP 2 FUNCTION KEY PUMP 3 FUNCTION KEY ...

Page 22: ...rature falls to 20o F 11 C below the spa s set temperature Water Care Modes Away In this mode the spa will always be in economy the set point will be reduced by 20o F 11 C and the ﬁltra on can be reduced Beginner The spa will never be in economy mode and will run a normal 24 hours of ﬁltra on a day Energy Savings The spa will be in economy mode during the peak hours of the day and resume normal mo...

Page 23: ...the screen will show you the purge se ng instead of ﬁltra on The purges are pre programmed for a ﬁxed number of minutes therefore the dura on will be set to N A on the screen and only the start me can be modiﬁed FILTERING Your spa is equipped with a circula on pump that ﬁlters your water for 24 hours a day If the water temperature exceeds the set temperature by 4 F and set point is 95 F or higher ...

Page 24: ...e menu to move through the list STANDBY The Standby mode allows you to service your spa Pumps will stop for 30 minutes and automa cally restart a er this me Once Standby mode has been ac vated a screen will appear to show the pumps are stopped The normal spa page will return at the end of the maintenance Press Cancel to leave Standby mode and restart the spa DATE AND TIME Here you can adjust the m...

Page 25: ...r cycle Pump 2 ac vates for 1 minute shuts oﬀ and then Pump 1 ac vates for 1 minute then shuts oﬀ SMART WINTER MODE Smart Winter Mode protects your system from the cold by turning the pumps on several mes a day to prevent water from freezing in the pipes The Smart Winter Mode indicator turns on when in this mode of opera on If the temperature drops to 4o C 39o F within the heater chamber the syste...

Page 26: ...oth RF transmi ers are pre linked to one another enabling an immediate and perfect communica on between user and the spa 1 Installing the home transmi er The home transmi er is provided with an Ethernet cable and a power supply The in touch 2 home transmi er unit must be installed inside the house connected to a router and powered by the provided wall transformer A longer Ethernet cable may be use...

Page 27: ... The in touch 2 spa transmi er must be installed under the spa skirt at least 12 30 cm away from any metal component or structure as close as possible to the house to op mize the signal strength Simply connect the spa transmi er into an available CO port of the spa control system or any other accessory with a free CO port such as the in stream 2 audio ampliﬁer or the in clear water sani za on syst...

Page 28: ...he spa transmi er oﬀ Wait a li le and put the breaker back on Within a few seconds pairing will be completed and both transmi er status lights will turn to blue 4 Transmi ers status LED indicator Both the home and spa transmi ers have color status LED that can be used for troubleshoo ng purposes When the LED status is blinking blue green or red this indicates that the communica on between the EN m...

Page 29: ...lar signal No need for repeaters or boosters your spa will always remain within reach in typical backyard se ngs 6 Applica on Download applica on The in touch app allows you to control your spa using your home network or an Internet connec on anywhere in the world The in touch 2 app is wai ng for you in the App Store for iOS devices and on Google Play for Android search for in touch 2 then click o...

Page 30: ... your device conﬁrms the connec on On the Internet The in touch 2 allows you to use the Internet to control your spa from anywhere in the world In order for them to communicate both the in touch 2 module and your device must be connected to a network that allows access to the Internet Once your Home Transmi er is connected to the Internet the LED status is blue you can use your in touch 2 app any ...

Page 31: ...device Before using your applica on go to the Wi Fi sec on of your device s se ngs Make sure you are connected to your home network This needs to be the same Wi Fi provided by the router to which you connected your Home Transmi er ...

Page 32: ...pen it The ﬁrst me you use the applica on a message will ask you in touch 2 Would like to send you no ﬁca ons If you choose Allow the applica on will send you no ﬁca ons about the status of your spa If you choose Don t Allow the applica on will not send you no ﬁca ons ...

Page 33: ...ogin page Before using your applica on you must create an account ﬁrst and then you ll be able to sign in Your account will give you the opportunity to have access to your spa from any in touch 2 applica on ...

Page 34: ... New account crea on When you choose to create a new account you agree at the same me the Terms of Service and the Privacy Policy You can read them at any me through this link h ps geckointouch com legal ...

Page 35: ...a you need to connect your mobile device to the same network to which you connected your Home Transmi er Once you have done a connec on with the spa its name will be saved on this page to allow you to connect to this spa from anywhere To add a spa later on go to Se ngs up right corner Add a spa ...

Page 36: ...36 Home page The main screen gives you access to your accessories water temperature water care and se ngs The app is mirroring the top side control keypad over the internet ...

Page 37: ...it that press the same key to go back to the main screen HYDROTHER CONTROL AND WELLNESS THERAPY PACKAGE This op onal feature allows you to select from eight diﬀerent therapy packages to help soothe your aches and pains or focus on key parts of your body that need some a en on In order to select the therapy you are looking for please reference the Wellness Guide that came with your hot tub and foll...

Page 38: ...cted Prr The Prr error message indicates a problem with the regula on probe The system is constantly verifying if the temperature probe reading is within its normal limits HL The water temperature at the heater has reached 119o F 48o C Do not enter spa water FLO The system did not detect any water ﬂow while the ﬁltra on pump was running UPL No low level conﬁgura on so ware has been downloaded into...

Page 39: ...y eye and skin irrita on typically associated with chlorine Harmful corrosive oﬀ gassing is also drama cally reduced through this process MAINTENANCE AND SERVICE While opera ng check regularly to see if bubbles are entering the spa A er 10 000 hours the UV LED will begin ﬂashing yellow indica ng its me to replace the UV C lamp Replace the check valve assembly annually to ensure con nued op mal per...

Page 40: ... aﬀected Turn to expose the largest area and allow water to circulate for 3 or 4 hours before tes ng level Adjust to lesser area as necessary to maintain a level of 2 4 PPM Sani zer Floa ng dispenser As above add 6 or 7 tablets adjust ini ally to 5 allow water to circulate for 3 to 4 hours then test The tablets will dissolve slowly over a 10 14 day period depending on se ng and use of the hot tub ...

Page 41: ...arbonate bicarbonate and hydroxide compounds present in the water that determines the ability or capacity of the water to resist change in pH Also known as the buﬀering capacity 11 ALKALINITY BOOSTER raises the alkalinity 12 CALCIUM HARDNESS the calcium por on of the total alkalinity which represents 70 to 75 of total hardness Calcium concentra ons determine whether water is so too li le calcium o...

Page 42: ...s in the future Increase filter cycle time Laundry detergent residual in swimwear Prevent by running an extra rinse cycle on washing machine or re rinse well by hand Excess organic contaminants Some organic matter is prone to causing foamy water as it breaks down in the filter maple leaves especially Generally using defoamer to break up the contaminants then a clarifier To help filter them away fo...

Page 43: ...against objects to knock debris loose as this may damage the unit 4 Reinsert basket 5 Take the system out of STANDBY DRAIN ASSIST mode and as the pump begins to operate monitor water flow over the weir door to assure that it is free floating SAFETY HARD COVER When a hot tub is uncovered over 90 of heat is lost from the water surface This evaporation also affects the chemical balance and could crea...

Page 44: ...brush or other devise to clean cartridge element Do not put in dishwasher or washing ma chine RE INSTALLATION 12 Place the cartridge filter back into the filter housing 13 Replace the filter housing lid pushing it down to seat en suring that the lid o ring does not become twisted 14 Hydropool recommends that the lid o ring be lubricated with a non petroleum based lubricant i e Silicone gel when it...

Page 45: ...lines allow fresh water to fill into the foot well area while the old water continues to be pumped out Always keep at least 10cm 4 in of water in the foot well so that pump 1 re mains primed 12 When the water from the drain hose turns clear indicating fresh fill water flush is complete 13 Turn OFF the filtration pump 14 Close the drain hose bib on the hot tub plumbing line and continue filling hot...

Page 46: ...e control display The display will indicate Self Clean Mode on the screen ensuring that the Self Clean and Eco Heat Systems are both functioning and reassuring you of your family s safety and protection SKIMMER PRE FILTER FLOOR VACUUM HEATER FILTRATION PUMP DRAIN HOSE FILTER CARTRIDGE CHEMICAL FEEDER OZONATOR FILL HOSE ...

Page 47: ...e Simple Green etc You can also use a power washer with a medium wide nozzle setting to clean the surface of the product Cleaning every few months is recommended CAUTION Do not use cleaners containing aromatic solvents or harsh detergent chemicals on Everlast material If dirt and surface contaminants are causing a dirty brownish tint an extra step can be taken Use a 75 bleach and 25 water mixture ...

Page 48: ...table RV antifreeze to the holes in the bottom suc tion drain to prevent any trapped water in the false floor from freezing and damaging the hot tub shell Turn pump on for only a few seconds to circulate the anti freeze Unthread and disconnect all unions in the support equip ment area Remove lowest winter drain plug on pump face plate Repeat for all pumps where applicable Cover exposed plumbing co...

Page 49: ...ows partial messages try resetting the system by turning power to the swim spa waiting a few minutes then turning power on again If this does not reset the system contact your local HYDROPOOL retailer or service organization POWER FAILURE OR SYSTEM FAULT DURING COLD WEATHER CONDITIONS If your control system will not reset i e GFCI trips or if your pump will not circulate for any other reason place...

Page 50: ...50 IN YE 3 EU WIRING DIAGRAM ...

Page 51: ...51 IN YE 3 NA WIRING DIAGRAM ...

Page 52: ...52 IN YE 5 EU WIRING DIAGRAM ...

Page 53: ...53 IN YE 5 NA WIRING DIAGRAM ...

Page 54: ...54 IN YT 12 EU WIRING DIAGRAM ...

Page 55: ...55 IN YT 12 NA WIRING DIA ...

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