Key steps* to using
the HumaPen® SAVVIO™
Frequently asked questions
What do I do once I inject my dose?
Replace the outer needle cap and unscrew the capped needle.
Replace the pen cap.
How do I store my pen?
HumaPen
®
SAVVIO
™
should not be stored in the refrigerator. Refer to the
Lilly 3 mL insulin cartridge consumer information leaflet (package insert)
for complete insulin storage instructions.
What if I can’t attach the cartridge holder to the pen body?
Check that the insulin cartridge is fully inserted into the cartridge
holder. Line up the holder with the pen body and twist until secure.
What if I see air bubbles in the cartridge?
You may still see a small air bubble in the cartridge after priming.
If you have properly primed the pen, this small bubble will not affect
your insulin dose.
What should I do if my full dose cannot be dialed?
If the dose is greater than the number of units left in the cartridge,
you may either inject the amount remaining in your current cartridge
and then use a new cartridge to complete your dose, OR inject the full
dose with a new cartridge.
What if it is difficult to push the
injection button when I try to inject?
Your needle may be clogged. Try attaching a new needle and then priming
the pen. Pushing the injection button down quickly may make the button
harder to push. Try pushing the button more slowly.
Using a larger-diameter needle will make it easier to push the injection
button. Ask your healthcare provider which needle is best for you.
HumaPen
®
is a registered trademark of Eli Lilly and Company, used under license.
SAVVIO
™
is a trademark of Eli Lilly and Company; used under license.
© 2013, Eli Lilly and Company. All rights reserved.
* For additional information or more detailed instructions,
please review the User Manual or Quick Guide enclosed in
the HumaPen
®
SAVVIO
™
packaging.
If you have any questions about or problems with your
HumaPen
®
SAVVIO
™
or require assistance, contact your
healthcare provider or the Lilly Customer Response Centre
at 1-866-545-5972 or write to:
Eli Lilly Canada Inc.
3650 Danforth Avenue,
Toronto, ON M1N 2E8.
CADVC00025
Easy to use
Accurate and durable
Available in a
choice of colours
HumaPen® SAVVIO
TM
is designed to be:
