HP R5000 User Manual Download

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HP UPS R5000

User Guide

Abstract

This document includes installation, configuration, and operation information for the HP UPS R5000. This document is for the person who installs and

maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products

with hazardous energy levels.

Part Number: 637909-003 A

February 2013

Edition: 3

Summary of Contents for R5000

Page 1: ...formation for the HP UPS R5000 This document is for the person who installs and maintains power products HP assumes you are qualified in the servicing of high voltage equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 637909 003 A February 2013 Edition 3 ...

Page 2: ...and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows Windows Vista and Windows Server are U S registered trademarks of Microsoft Corporation ...

Page 3: ...ort 18 Connecting the USB communications port 21 Connecting the REPO port 21 Connecting the ground bonding cable 23 Connecting the network cable 23 Connecting the UPS to utility power 24 Connecting devices to the UPS 24 Connecting the UPS cord retention clips 25 Charging the UPS batteries 25 Starting power to the load 25 Configuring the UPS Network Module 25 Connecting the configuration cable 25 L...

Page 4: ...ion condition 46 Bypass is unavailable 46 General alarm condition 46 Input voltage is out of range 47 Insufficient warning of low batteries 47 Internal UPS fault condition 47 Low battery shutdowns 47 Overload condition 48 REPO condition 48 Site wiring condition 48 UPS does not provide the expected backup time 48 UPS does not start 48 UPS frequently switches between utility and battery power 48 UPS...

Page 5: ... RoHS material content declaration 55 Warranty information 55 Limited warranty 55 250 000 Computer Load Protection Guarantee 55 Pre Failure Battery Warranty 56 Recommended duration of use 56 Electrostatic discharge 57 Preventing electrostatic discharge 57 Grounding methods to prevent electrostatic discharge 57 Support and other resources 58 Before you contact HP 58 HP contact information 58 Acrony...

Page 6: ...ation port Backed by worldwide agency approvals To benefit from the latest product enhancements update to the latest versions of UPS firmware and software NOTE To download the latest versions of UPS firmware and software see the HP website http www hp com go rackandpower Important safety information WARNING To reduce the risk of fire only connect unit input to a circuit provided with branch circui...

Page 7: ...Component identification 7 Component identification UPS front panel Item Description 1 LCD display 2 Control buttons 3 Battery compartment ...

Page 8: ...scription 1 ESC button Cancel return to the previous menu 2 Up arrow Scroll through the menu structure 3 Down arrow Scroll through the menu structure 4 Enter select button Select an option 5 Power on off button Green operating Flashing green on off standby UPS rear panel ...

Page 9: ...pen switch not supplied The REPO switch is used in conjunction with a main disconnect device that removes the AC source from the input of the UPS When the switch is closed The REPO feature immediately powers down protected devices and does not utilize the orderly shutdown procedure initiated by power management software The REPO feature shuts down UPS units operating under either utility or batter...

Page 10: ...put connector for the small plug on the split ERM cable of another ERM output 2 ERM input connector for the large plug on the split ERM cable of another ERM output 3 Split ERM cable with two output connectors that attach to the UPS or another ERM 4 Ground bonding screw ...

Page 11: ...quirements and guidelines for manual material handling 63 kg 139 lb This symbol indicates that the ERM exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidelines for manual material handling WARNING To prevent personal injury from earth conductor...

Page 12: ...ration of equipment nameplate ratings should be used when addressing this concern Reliable earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit such as the use of power strips Electrical requirements All models require a dedicated unshared branch circuit suitably rate...

Page 13: ... single rack installation The racks are coupled together in multiple rack installations Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason NOTE Mounting hardware for square and round holed racks is included in the UPS kit 1 Loosen the wing nuts or hex nuts and then extend the brackets to the appropriate length 2 Insert screws t...

Page 14: ...Installation and configuration 14 3 Install clip nuts into the rear of the rack 4 Insert screws through the mounting rail into the clip nuts ...

Page 15: ...ion and configuration 15 5 Install the rail reinforcement plates and tighten using hex nuts with captive washers included in the kit instead of the nuts included with the rail 6 Tighten the wing nuts or hex nuts ...

Page 16: ...unit is to be shipped in an HP 9000 or 10000 series rack 1 Remove the hex nuts flat washers and lock washers from the mounting rail 2 Install the rail reinforcement plates and tighten using the hex nuts with captive washers included in the kit instead of the nuts included with the rail 3 Install the rear mounting brackets using hex nuts Wait until the unit is installed and the brackets are adjuste...

Page 17: ...unting rails on page 12 2 With one person on each side of the carton lift the chassis and lower it to the floor in front of the rack 3 Install the mounting ears on the chassis using the screws provided 4 With one person on each side lift the chassis to rail level and slide the chassis on the mounting rails Be sure that the cleat brackets slide into the channels on the rear stabilization brackets 5...

Page 18: ...uter interface cable supplied with the UPS to connect the communications port to the host computer IMPORTANT Power protector software requires the communications port to be appropriately cabled to the host computer NOTE This port is only used for firmware upgrades For additional information see Updating the UPS firmware on page 43 ...

Page 19: ...a click Start select Control Panel double click System and Maintenance and then skip to step 4 or For Windows XP click Start select Control Panel click Performance and Maintenance and then click System or For Windows Server click Start select Control Panel and then double click System 3 Click the Hardware tab 4 Click Device Manager The Device Manager screen appears 5 In the tree displayed in the l...

Page 20: ...oose the lowest most dependable Receive and Transmit buffers by using the list menus radio buttons or other selection methods 13 Click OK to close the Advanced screen 14 Click OK to close the Device Manager screen 15 Run the firmware Flash batch file program Follow the instructions provided with the program Reassigning the USB COM ports To reassign a device from COM 1 to another port 1 From the op...

Page 21: ...ating the UPS firmware on page 43 Connecting the REPO port WARNING The pins on the REPO port are polarity sensitive Be sure to verify polarity while connecting the REPO port WARNING To meet the requirements stated in NEC NFPA 70 Articles 645 10 and 645 11 a UPS installed in a computer equipment room must be connected to a REPO circuit IMPORTANT The remote switch must be in the Off open position to...

Page 22: ...nnector becomes disconnected and is reconnected with reversed polarity a REPO is initiated To avoid REPO port disconnect Minimize wire strain while connecting the REPO port Avoid allowing the wires to hang in the rear of the UPS Use tie wraps and tie wrap blocks to secure the wires tightly to the rack and the rear of the UPS For more information about the REPO port see REPO port on page 9 For info...

Page 23: ...or bonding of ungrounded metal parts The ground bonding cable is not included Connecting the network cable Connect a standard Ethernet cable between the network connector on the UPS Network Module and a network jack This connection is used to access the UPS Network Module remotely through the web interface The UPS Network Module also uses the network connection to communicate to the configured HPP...

Page 24: ...e instantaneous current drawn by this type of printer can overload the UPS Before connecting devices Verify that the UPS will not overload by checking that the ratings of the devices do not exceed the UPS capacity Evenly distribute connected devices to both circuit breakers See UPS output specifications on page 50 for the maximum current rating for each receptacle After verifying that the UPS will...

Page 25: ...pacity within 48 hours Starting power to the load Start power to the load by placing the UPS in Operate mode IMPORTANT AC power must be available the first time the UPS is started Configuring the UPS Network Module NOTE For more information about the UPS Network Module see the HP Infrastructure Management Pack software CD and documentation for complete details Before configuring the UPS Network Mo...

Page 26: ...UPS is powered on 2 On the host computer click Start and select Programs Accessories Communications HyperTerminal The Connection Description window appears 3 Enter a description select an icon for the connection and then click OK The Connect To window appears 4 Select the serial connector on the host computer to which the DB 9 to RJ 45 adapter is attached and then click OK The COM Properties windo...

Page 27: ...e same IP address for each UPS Network Module using the MAC address of the card 4 If your network is not configured with a DHCP server a On the Main menu enter 2 to display the Network Configuration submenu b Enter 2 to modify the network settings c Follow the on screen instructions to enter the static IP parameters A Done message appears when the parameters are saved d Enter 0 to return to the Ma...

Page 28: ...rt HPNM_Manuals Installing the ERM Before installing the ERM review and observe all warnings in Precautions on page 11 WARNING A risk of personal injury or damage to the equipment exists Uneven loading of equipment in the rack might cause the rack to become unstable Install the heavier components first and then continue to populate the rack from the bottom to the top 1 Install the mounting rails I...

Page 29: ... provided 4 With one person on each side lift the chassis to rail level and slide the chassis on the mounting rails Be sure that the cleat brackets slide into the channels on the rear stabilization brackets 5 Attach the chassis to the rack using the supplied screws Attaching the ERM front bezel ...

Page 30: ...ERM Up to four ERM units can be connected Charging the ERM batteries Connect the UPS to a grounded utility power outlet When the UPS is plugged in it automatically enters Standby mode and begins charging the ERM batteries With the UPS in Standby mode allow the ERM batteries to charge for at least 24 hours before putting the UPS into service IMPORTANT To verify the attached ERMs are recognized conf...

Page 31: ...ble at the output receptacles The UPS remains in Standby mode until an alternate mode is selected or until utility power is removed For the location of buttons see UPS front panel controls on page 8 Operate mode In Operate mode Power is available at the UPS receptacles The UPS charges the batteries as necessary The UPS can be placed in Operate mode if either of the following conditions apply The U...

Page 32: ...u options 2 Press the down arrow button until the Setting menu appears on the LCD menu screen 3 Press the Enter button 4 Press the down arrow button until the Change Language menu appears on the LCD menu screen 5 Press the Enter button 6 Press and hold the Enter button to change the language on the UPS Changing display functions The control panel automatically dims after a long period of inactivit...

Page 33: ... password Default Disable If Enable is selected the password is USER The password cannot be changed Set date and time Sets date and time Control commands from serial port Enables or disables serial port control commands Default Enabled Output voltage Sets output voltage Auto start delay Selects load segment and delay time in seconds Automatic on battery shutdown Selects load segment and delay time...

Page 34: ... REPO port If the polarity is correct the REPO connectors can be disconnected and then reconnected without initiating a REPO d Verify that the UPS remains in Operate mode on page 31 e If a REPO is initiated the polarity is reversed Check and correct the connections Powering down the UPS 1 Shut down all load devices 2 Switch the load segment circuit breakers the OFF position 3 Press and hold the Po...

Page 35: ...er control of attached load devices The HP UPS Network Module P N AF465A is a Minislot with an easy to use browser interface which gives you comprehensive control of the UPS and enables you to monitor and effectively manage power environments The UPS Network Module supports either a single UPS configuration or a dual redundant UPS configuration for no single point of failure The UPS Network Module...

Page 36: ...Power management 36 Delays reboot by load segment after a power outage to sequence the startup of system components ...

Page 37: ...Maintenance 37 Maintenance Removing the UPS front bezel Removing the ERM front bezel Replacing the UPS Network Module This component is hot swappable and can be replaced without powering down the UPS ...

Page 38: ...ttery safety information on page 38 and Battery care and storage guidelines on page 39 2 Follow the instructions in UPS battery replacement procedure on page 39 Important battery safety information WARNING The unit contains sealed lead acid battery modules To prevent fire or chemical burns Do not attempt to recharge batteries after removal from the unit Do not disassemble crush or puncture the bat...

Page 39: ... storing a UPS for an extended period recharge the batteries every 6 months CAUTION Because of the short shelf life of the batteries avoid storing a battery spare as a backup Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented a Connect the UPS to utility power b Allow the UPS to remain in Standby mode c Allow t...

Page 40: ...Maintenance 40 2 Disconnect the battery leads 3 Remove the UPS battery bracket 4 Remove the UPS battery modules IMPORTANT Do not pull the battery leads when removing or installing the batteries ...

Page 41: ... The batteries charge to 80 percent of their capacity within 3 hours 100 percent of their capacity within 48 hours Replacing the UPS To remove the UPS 1 Power down all attached load devices 2 Power down the UPS Powering down the UPS on page 34 3 Unplug the UPS power cord 4 Disconnect all cabling 5 Remove the UPS front bezel Removing the UPS front bezel on page 37 ...

Page 42: ...Maintenance 42 6 Disconnect the battery leads 7 Remove the UPS battery bracket ...

Page 43: ...ing the ERM To remove the ERM 1 Disconnect all cabling 2 Remove the front bezel Removing the ERM front bezel on page 37 on the ERM that is being replaced 3 Remove the screws securing the ERM to the rack 4 Remove the ERM from the rack To replace the component reverse the removal procedure Updating the UPS firmware To update the UPS firmware see the HP website http www hp com go rackandpower ...

Page 44: ...age is less than the minimum valid utility threshold Notice 8 Input Under Over Frequency The utility frequency is out of usable frequency range Notice 12 Remote Emergency Power Off The external contacts in the rear of the UPS are configured for REPO operation and they have been activated Alarm 25 Output Overload Load levels are at or have exceeded the configurable threshold limit for a Level 1 Ove...

Page 45: ...uested transition from Standby to Operate This event is not triggered for auto restarts Event 173 UPS Off Command A UPS OFF command was received from remote S W and causes the UPS to open up all output relays and shed the load Event 174 Battery Shutdown The UPS has shut down due to running on battery for a long enough time to exhaust the battery capacity Alarm 181 UPS Control Power ON The UPS is p...

Page 46: ...d in place 2 If the condition persists contact an HP authorized service representative Bypass is unavailable Possible cause The UPS is receiving utility power that might be unstable or in brownout conditions The UPS continues to supply power to the connected equipment Action 1 Verify the bypass utility 2 Check for one of the following alarms o Bypass over or under voltage o Bypass over or under fr...

Page 47: ...qualified electrician to verify that the utility power is suitable for the UPS Insufficient warning of low batteries Action 1 Verify that the power management software is not delaying the shutdown of attached servers when the UPS is in a low battery condition 2 Allow the UPS batteries to charge for 48 hours 3 If a Battery Fault occurs replace the batteries Internal UPS fault condition Action 1 Pow...

Page 48: ...then verify the polarity of the REPO connector pins For more information about REPO ports see Connecting the REPO port on page 21 Site wiring condition Action Contact a qualified electrician to be sure that The line and neutral wires are not reversed in the wall outlet A ground wire connection does not exist UPS does not provide the expected backup time Action 1 Be sure that the battery circuit br...

Page 49: ...blockage of airflow to the front bezel and rear panel exists UPS is on battery Action Save files and shut down connected equipment UPS is on bypass Possible Cause The UPS is in Auto Bypass mode on page 31 Action The equipment transferred to bypass utility power Battery mode is not available and the equipment is not protected however the utility power continues to be passively filtered by the UPS C...

Page 50: ...e default setting UPS model Utility voltage frequency Hz Available settings utility voltage VAC Dedicated branch circuit rating A Line cord R5000 NA JPN 50 60 200 208 220 230 240 30 Nondetachable power cord with NEMA L6 30 plug R5000 INTL 50 60 200 208 220 230 240 32 Nondetachable power cord with 32 A IEC 309 plug UPS output specifications UPS model Load segment Circuit breaker Output receptacles ...

Page 51: ...A The total maximum current for the extension bar is 12 A Power protection specifications UPS model VA Nominal power rating W Nominal voltage setting R5000 NA JPN 5000 4500 200 208 220 230 240 R5000 INTL 5000 4500 200 208 220 230 240 Voltage specifications Configuration setting VAC Available nominal output voltage VAC 200 208 204 220 220 230 230 240 240 Output tolerance specifications Source of po...

Page 52: ...cent capacity at default nominal utility voltage and no load Average battery runtime Average battery runtimes are approximate and vary depending on connected equipment configuration battery age temperature and so on These estimates are based on the batteries at beginning of life Load Estimated battery runtime minutes Runtime with one ERM minutes Runtime with four ERMs minutes 20 44 123 436 50 16 4...

Page 53: ... C 13 F to 131 F Relative humidity 20 to 80 noncondensing Operating altitude Up to 2 000 m 6 600 ft above sea level Nonoperating altitude 15 000 m 49 212 ft above sea level Audible noise Less than 45 dBA normal operation Less than 50 dBA on battery power REPO port specifications The REPO port meets the requirements of NFPA Articles 645 10 and 645 11 for a Disconnecting Means ...

Page 54: ... Item Description Spare part number 1 UPS unit NA JPN 638826 001 2 UPS unit INTL 638827 002 3 UPS Network Module 636934 001 4 UPS battery module 638829 001 5 ERM unit 638828 001 6 UPS ERM mounting hardware 638830 001 7 Mounting rail 419181 001 8 Computer interface cable 201092 001 Hardware options For information on the supported hardware options see the HP website http www hp com go rackandpower ...

Page 55: ...cts BSMI notice 警語本產品是在第2 類環境中供商業和工業使用為避免擾動產生可能需要一些安裝限制或額外的措施輸出的電纜長度網路 LAN 纜線長度接線使用上由專業人員安裝長度不會超過 10 米 Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Product...

Page 56: ... the UPS is connected directly to a server workstation or personal computer Pre Failure Battery Warranty The Pre Failure Battery Warranty standard on all UPS units extends the advantage of a 3 year limited warranty by applying it to the battery before it actually fails The Pre Failure Battery Warranty ensures that the battery is replaced free of charge when a notification that the battery might fa...

Page 57: ...tic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance ...

Page 58: ...g en cc us objectID c 02843807 Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http ww...

Page 59: ...yms and abbreviations ERM extended runtime module IEC International Electrotechnical Commission PDU power distribution unit PFC power factor corrected REPO remote emergency power off RMS root mean square UPS uninterruptible power system ...

Page 60: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Page 61: ...e 57 environmental specifications 53 ERM configuring 32 ERM connecting 30 ERM identifying components 10 ERM installing 28 ERM replacing 43 European Union notice 55 F Federal Communications Commission FCC notice 55 firmware updating 43 frequent switching between battery and utility power 48 front panel buttons 8 front panel components 7 G ground bonding cable connecting 23 grounding methods 57 H ha...

Page 62: ...8 REPO port connecting 21 REPO port location 8 REPO port overview 9 REPO port specifications 53 required information 58 required tools 11 S safety considerations 11 55 series number 55 shipping the UPS 16 site wiring condition 48 spare part numbers 54 spares 54 specifications 50 static electricity 57 storing batteries 39 support 58 supported hardware 54 system configuration settings 32 T Taiwan ba...

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