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HP ProLiant m350 Server Cartridge 

User and Maintenance Guide 

Abstract 

This document is for the person who installs, administers, services, and troubleshoots cartridges. This guide describes identification and maintenance 

procedures, and specifications and requirements for hardware components and software. HP assumes you are qualified in the servicing of computer 

equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions. 

 

 

Part Number: 762197-001 
September 2014 

Edition: 1 

Summary of Contents for ProLiant m350

Page 1: ...rtridges This guide describes identification and maintenance procedures and specifications and requirements for hardware components and software HP assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number 762197 001 September 2014 Edition 1 ...

Page 2: ...xpress warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Linux is the registered trademark of Linus Torvalds in the U S and other countries Microsoft and Windows are U S registered trademarks of the Microsoft group of companies ...

Page 3: ...idge locally 16 Install the access panel 16 Log in to the iLO CM firmware 16 Setup 17 Overview 17 Installing and configuring an HP Moonshot 1500 Chassis 17 Installing and configuring the switch and uplink modules 17 Installing the cartridge 17 Powering up the chassis 18 Powering up the node 18 Installing the operating system 18 Updating cartridge firmware 19 Registering the product 19 Software and...

Page 4: ...e 30 Regulatory information 32 Safety and regulatory compliance 32 Turkey RoHS material content declaration 32 Ukraine RoHS material content declaration 32 Warranty information 32 Electrostatic discharge 33 Preventing electrostatic discharge 33 Grounding methods to prevent electrostatic discharge 33 Specifications 34 Chassis environmental specifications 34 Chassis specifications 34 Support and oth...

Page 5: ...d Critical condition Off No power 3 Drive LED Green Activity Off No activity 4 Cartridge UID LED button Blue Cartridge ID is selected Flashing blue Cartridge firmware update is in progress Off Cartridge ID is not selected 5 Cartridge link LED button Flashing white Cartridges are linked Off Cartridge is not linked to other cartridges Depending on the cartridge installed there might be 0 1 or 2 driv...

Page 6: ...Component identification 6 Cartridge components Item Description 1 Processor heatsink 4 2 Solid state device connector 4 3 SATA mezzanine 4 DIMM slots 4 Solid state device numbering ...

Page 7: ...Component identification 7 DIMM numbering Processor numbering ...

Page 8: ...Component identification 8 Cartridge slot and switch module bay identification The chassis provides 45 cartridge slots 1 45 and two switch module bays A B ...

Page 9: ...the chassis Choose the procedure in this section that fits your need Power down a cartridge remotely To remotely power down a cartridge 1 Log in to the iLO CM firmware on page 16 2 Power down the cartridge by issuing the appropriate command o For a cartridge running a functioning OS Single node set node power off shutdown C x N y Multiple nodes 4 set node power off shutdown C x N1 4 o For a nonres...

Page 10: ...the status of the cartridge power LED For more information see Cartridge LEDs and buttons on page 5 Extend the chassis from the rack 1 Pull down the quick release levers on each side of the chassis WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack 2 Extend the chassis from the rack until it lo...

Page 11: ...omplete Do not operate the chassis for long periods of time with the access panel removed IMPORTANT To maintain appropriate cooling fans will operate at a high speed when the access panel is removed IMPORTANT When the access panel is removed the cartridge might be placed into a low power operating state to reduce thermal stress To remove the component 1 If the locking latch is locked use a T 15 To...

Page 12: ...he cartridge blank CAUTION For proper cooling be sure that a cartridge or a cartridge blank is always installed in each cartridge slot in the chassis When replacing a cartridge leave the cartridge slot empty for no more than 30 seconds Failure to do so can disrupt airflow in the chassis To remove the component 1 Extend the chassis from the rack on page 10 2 Remove the access panel on page 11 3 Rem...

Page 13: ...artridge Power down on page 9 2 Extend the chassis from the rack on page 10 3 Remove the access panel on page 11 4 Remove the cartridge Install the cartridge CAUTION For proper cooling be sure that a cartridge or a cartridge blank is always installed in each cartridge slot in the chassis When replacing a cartridge leave the cartridge slot empty for no more than 30 seconds Failure to do so can disr...

Page 14: ... blank CAUTION For proper cooling be sure that a cartridge or a cartridge blank is always installed in each cartridge slot in the chassis When replacing a cartridge leave the cartridge slot empty for no more than 30 seconds Failure to do so can disrupt airflow in the chassis To install the component 1 Extend the chassis from the rack on page 10 2 Remove the access panel on page 11 ...

Page 15: ...nds provided in this section you can use one command to address multiple cartridges Use commas to separate non contiguous numbers omit spaces or a dash to denote a range for example C1 3 9N1 4 For more information about using commands see the HP Moonshot iLO Chassis Management CLI User Guide on the HP Moonshot Information Library http www hp com go moonshot docs Power up a cartridge remotely To re...

Page 16: ... Place the access panel on top of the chassis 2 Slide the access panel toward the front of the chassis The access panel locks into position Log in to the iLO CM firmware 1 Connect to the iLO CM firmware locally or remotely o To connect remotely use an SSH session over the network o To connect locally use a serial cable to connect a PC or terminal to the iLO CM management serial port on the Moonsho...

Page 17: ... page 19 8 Register the product Registering the product on page 19 Installing and configuring an HP Moonshot 1500 Chassis Before performing any cartridge specific procedures install an HP ProLiant Moonshot 1500 Chassis For more information on installing a chassis see HP Moonshot 1500 Chassis Setup and Installation Guide in the HP Moonshot Information Library http www hp com go moonshot docs Instal...

Page 18: ...s 4 set node power on C x N1 4 o For all cartridges set node power on all For more information on configuring the cartridge see the following documents on the HP Moonshot Information Library http www hp com go moonshot docs HP Moonshot System Configuration and Compatibility Guide HP Moonshot iLO Chassis Management CLI User Guide Installing the operating system The HP Moonshot 1500 Chassis supports...

Page 19: ...ntering one of the following commands show firmware revisions all show firmware revisions list 2 Download the latest firmware version from the HP Moonshot Component Pack download site http www hp com go moonshot download For more information on updating the firmware see the HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot Information Library http www hp com go moonshot docs Reg...

Page 20: ...ing in the SSH client For more information see the HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot Information Library http www hp com go moonshot docs HP Moonshot iLO CM Event Log The iLO CM Event Log is an operating system independent log that maintains a record of events by date and time Logged events include major events such as a power outage or a reset and iLO CM firmwar...

Page 21: ...ttps h20392 www2 hp com portal swdepot index do Click HP Insight Management then click Insight Cluster Management HP Moonshot Component Pack HP Moonshot Component Pack is a comprehensive firmware solution tested on the HP Moonshot System and delivered as a compressed file The compressed file includes all the component files needed to update a Moonshot System Users deploy the firmware updates conta...

Page 22: ...ng Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on the HP Moonshot System The document is available in the HP Moonshot Information Library http www hp com go moonshot docs ...

Page 23: ...s CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases whe...

Page 24: ...ts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty s...

Page 25: ...sitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or...

Page 26: ...ces of power WARNING To reduce the risk of injury from electric shock remove all power cords to completely disconnect power from the system Warnings and cautions Before installing a chassis be sure that you understand the following warnings and cautions WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an impo...

Page 27: ...mation Library http www hp com go moonshot docs 2 Capture the serial number using the following command SHOW CARTRIDGE SN C x 3 Capture the product ID using the following command SHOW CARTRIDGE PID C x 4 Power down the node Power down on page 9 5 Extend the chassis from the rack on page 10 6 Remove the access panel on page 11 7 Remove the failed cartridge To replace the component 1 Prepare the rep...

Page 28: ... x 6 Assign the original product ID number to the replacement cartridge using the following command SET CARTRIDGE PID original PID C x Cartridge blank CAUTION For proper cooling be sure that a cartridge or a cartridge blank is always installed in each cartridge slot in the chassis When replacing a cartridge leave the cartridge slot empty for no more than 30 seconds Failure to do so can disrupt air...

Page 29: ... down the node Power down on page 9 The HP ProLiant m350 Server Cartridge requires you to power down all nodes for this operation 2 Remove the access panel on page 11 3 Remove the cartridge on page 12 4 Remove the SATA mezzanine from the cartridge To install the component CAUTION Always align the SATA mezzanine with the guideposts on the cartridge to ensure proper installation Failure to install t...

Page 30: ...d state device To remove the component CAUTION Always use the screws provided for the solid state device Screws provided for the mezzanine assembly or solid state devices on other cartridges are longer and can damage the solid state device and the mezzanine assembly 1 Back up all data on the solid state device 2 Power down the node or cartridge Power down on page 9 3 Extend the chassis from the ra...

Page 31: ...Removal and replacement procedures 31 6 Remove the solid state device To replace the component reverse the removal procedure ...

Page 32: ...p www hp com support Safety Compliance EnterpriseProducts Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products http www hp com support Storage Warranties HP Networ...

Page 33: ...tic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance ...

Page 34: ... level An altitude derating of 1 C per 304 8 m 1 8 F per 1000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Upper operating limit is 3 048 m 10 000 ft or 70 kPa 10 1 psia Upper non operating limit is 9 144 m 30 000 ft Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 kPa 10 1 psia Ch...

Page 35: ...Management CLI User Guide in the HP Moonshot Information Library http www hp com go moonshot docs HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack se...

Page 36: ...r Management Utility CSR Customer Self Repair ESD electrostatic discharge IML Integrated Management Log IPMI Intelligent Platform Management Interface PDU power distribution unit PXE preboot execution environment SATA serial ATA SSH Secure Shell UID unit identification UPS uninterruptible power system ...

Page 37: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Page 38: ...nvironmental specifications 34 chassis management 20 chassis specifications 34 chassis extend from rack 10 chassis install in rack 17 CMU 20 compliance 32 components 5 6 23 components front panel 5 components identification 5 23 components mechanical 23 components server 23 configuration of system 20 connectors 5 contact information 35 contacting HP 35 controller components 5 CSR customer self rep...

Page 39: ...se notice 32 L LED indicators 5 LED cartridge health 5 LED cartridge link 5 LED cartridge power 5 LED health 5 LED link 5 LED power 5 LED power on 5 LED system power 5 LED UID 5 LEDs 5 LEDs troubleshooting 22 limited warranty 32 link LED 5 load protection guarantee 32 M maintenance 25 mezzanine assembly 29 modifications FCC notice 32 N nodes 15 16 18 nodes powering 9 15 16 18 notices 2 O operating...

Page 40: ...other resources 35 supported servers 22 supported targets 22 switch module bay numbering 8 switch module configuring 17 switch module installing 17 symbols on equipment 25 system components 5 T Taiwan battery recycling notice 32 technical support 35 telephone numbers 35 troubleshooting 22 troubleshooting resources 22 troubleshooting firmware upgrade utility 22 Turkey RoHS material content declarat...

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