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HP MSR954 Routers 

Installation Guide 
 
 

 

Part number:  
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Summary of Contents for MSR954 Series

Page 1: ...HP MSR954 Routers Installation Guide Part number Document version ...

Page 2: ... MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material The only warranties for HP products and services are set forth in the express warranty statements accompa...

Page 3: ...a rack 11 Grounding the router 14 Installing a 4G SIM card 15 Installing a Micro SD card 16 Installing a 4G antenna 16 Installing a WLAN antenna 17 Installing a GPS antenna 17 Connecting Ethernet interface cables 18 Connecting the console cable and setting terminal parameters 18 Connecting the power cord 22 Verifying the installation 22 Accessing the router for the first time 22 Powering on the ro...

Page 4: ...elines 28 Appendix A Chassis views and technical specifications 29 Chassis views 29 JH296A 29 JH297A 30 JH298A 30 JH299A 31 Technical specifications 32 Appendix B LEDs 34 LEDs 34 JH296A 34 JH297A 34 JH298A 35 JH299A 35 LED description 35 Support and other resources 38 Contacting HP 38 Subscription service 38 Related information 38 Documents 38 Websites 38 Conventions 39 Index 41 ...

Page 5: ... any equipment damage or bodily injury read the following safety recommendations before installation Note that the recommendations do not cover every possible hazardous condition Safety symbols When reading this document note the following symbols WARNING means an alert that calls attention to important information that if not understood or followed can result in personal injury CAUTION means an a...

Page 6: ...cts of dusts and particles Maintain the humidity and temperature levels in the acceptable range Always wear an ESD wrist strap Make sure the wrist strap makes good skin contact and is reliably grounded No ESD wrist strap is provided with the router Prepare it yourself To attach an ESD wrist strap 1 Wear the wrist strap on your wrist 2 Lock the wrist strap tight around your wrist to maintain good c...

Page 7: ...mmunication failure Table 3 Dust concentration limit in the equipment room Substance Concentration limit particles m3 Dust particles 3 x 104 No visible dust on the tabletop in three days NOTE Dust diameter 5 μm The equipment room must also meet strict limits on salts acids and sulfides to eliminate corrosion and premature aging of components as shown in Error Reference source not found Table 4 Har...

Page 8: ...itting stations radar stations and high frequency devices Use electromagnetic shielding for example shielded interface cables when necessary Lightning protection To protect the router from lightning follow these guidelines Make sure the router is reliably grounded by using a grounding cable Make sure the AC power receptacle is reliably grounded Install a lightning protector at each power input end...

Page 9: ...nsmitting stations radar stations and high frequency devices Electromagnetic shielding for example shielded interface cables is used as required Lightning protection The router is reliably grounded The AC power receptacle is reliably grounded Optional Port lightning protectors are available A signal lightning arrester is required at the input end of an external signal cable Optional Power lightnin...

Page 10: ...cover intact and if you want to open the chassis contact HP for permission Otherwise HP shall not be liable for any consequence Installation prerequisites You have read Preparing for installation carefully All requirements in Preparing for installation are met Installation flowchart The following installation options are available for the router Workbench mounting Wall mounting Rack mounting Deter...

Page 11: ...iably grounded Maintain a minimum clearance of 10 cm 3 9 in around the router for heat dissipation Do not place heavy objects on the router To mount the router on a workbench 1 Place the router upside down on the workbench and attach the rubber feet to the four round holes in the chassis bottom 2 Place the router with the upside up on the workbench ...

Page 12: ...22 mm 0 87 in in the marked locations 3 Use a hammer to tap an anchor into each hole until the anchor end is flush with the wall 4 Drive a screw into each anchor and make sure the screw protrudes a minimum of 1 5 mm 0 06 in from the wall 5 Hang the router on the screws Position the router so the network interfaces face downwards and the sides with ventilation openings are perpendicular to the grou...

Page 13: ...he router Do not place objects on the router To install the router in a rack 1 Use a mounting bracket to mark the cage nut installation holes in the front rack posts as shown in Figure 6 Make sure the cage nut installation holes on the front rack posts are on a horizontal line 1 3 2 22 mm 0 87 in 1 5 mm 0 06 in 4 5 6 160 mm 6 30 in ...

Page 14: ...t installation holes 2 Install the cage nuts as shown in Figure 7 a Insert one ear of a cage nut into the marked installation hole b Use a flathead screwdriver to push another ear into the same hole Figure 7 Installing cage nuts ...

Page 15: ...sides of the router as shown in Figure 8 Figure 8 Attaching mounting brackets to the router 4 Use M6 screws to attach the mounting brackets on the router to the front rack posts as shown in Figure 9 Figure 9 Securing the router to the rack ...

Page 16: ... hole in the chassis 2 Use the grounding screw to attach the ring terminal of the grounding cable to the grounding hole 3 Use a screwdriver to fasten the grounding screw 4 Connect the other end of the grounding cable to the grounding strip Figure 10 Connecting the grounding cable to the router Grounding the router by burying a grounding conductor in the earth ground If the installation site does n...

Page 17: ... To avoid damaging the SIM card slot do not use excessive force when installing a 4G SIM card To install a 4G SIM card 1 Remove the screw on the 4G SIM card slot cover and take off the cover 2 Insert the 4G SIM card into the SIM card slot along the guide rails 3 Reinstall the cover and fasten the screw on the cover Figure 12 Installing a 4G SIM card ...

Page 18: ...SD card slot along the guide rails 3 Reinstall the cover and fasten the screw on the cover Figure 13 Installing a Micro SD card Installing a 4G antenna Only the JH298A and JH299A routers support 4G antennas To install a 4G antenna 1 Change the angle of the antenna orientation from vertical to horizontal 2 Attach the 4G antenna to the 4G antenna port on the router Do not over tighten the antenna to...

Page 19: ...ort on the router Do not over tighten the antenna to avoid damage For better signal receiving change the antenna orientation to vertical Figure 15 Installing WLAN antennas Installing a GPS antenna Only the JH298A and JH299A routers support a GPS antenna To install a GPS antenna 1 Attach the male connector of the GPS antenna to the GPS antenna port on the router Do not use excessive force to avoid ...

Page 20: ...ine the port LEDs on the router For more information about the LEDs see LED description Figure 17 Connecting an Ethernet cable Connecting the console cable and setting terminal parameters Connecting the console cable CAUTION The serial ports on PCs do not support hot swapping To connect a PC to an operating router first connect the PC end To disconnect a PC from an operating router first disconnec...

Page 21: ...figuration terminal and the RJ 45 connector to the console port of the router Figure 18 Connecting the console cable Setting configuration terminal parameters 1 Select Start All Programs Accessories Communications HyperTerminal The Connection Description dialog box appears 2 Enter the name of the new connection in the Name field and click OK Figure 19 Connection description 3 Select the serial por...

Page 22: ...the HyperTerminal connection 4 Set Bits per second to 9600 Data bits to 8 Parity to None Stop bits to 1 and Flow control to None and click OK NOTE To restore the default settings click Restore Defaults Figure 21 Setting the serial port parameters ...

Page 23: ...lect File Properties in the HyperTerminal window Figure 22 HyperTerminal window 6 On the Settings tab set the emulation to VT100 or Auto Detect and click OK Figure 23 Setting the terminal emulation parameters ...

Page 24: ...ecurely installed Antennas and USB devices are installed correctly The router and power source are reliably grounded The power source is as required by the router The router is connected correctly to the configuration terminal and other devices Parameters are configured correctly on the configuration terminal Accessing the router for the first time Powering on the router WARNING Before powering on...

Page 25: ...d Flash size 256MB CPLD Version 2 0 PCB Version 3 0 BootWare Validating Press Ctrl B to access EXTENDED BOOTWARE MENU Loading the main image files Loading file flash msr954 cmw710 system r0106 bin Done Loading file flash msr954 cmw710 security r0106 bin Done Loading file flash msr954 cmw710 voice r0106 bin Done Loading file flash msr954 cmw710 data r0106 bin Done Loading file flash msr954 cmw710 b...

Page 26: ...uration terminal For more information see Observing the startup process After completing the POST the system prompts you to press Enter When the command line prompt appears the router is ready to configure Configuring basic settings for the router After the router is powered on for the first time configure basic settings for the router For more information see HP MSR Router Series Configuration Gu...

Page 27: ...e the problem 1 Power off the router 2 Verify that the power cord connects the router to the power source correctly 3 Verify that the power source is operating correctly 4 Verify that the power cord is in good condition 5 If the problem persists contact HP Support No display on the configuration terminal Symptom The configuration terminal does not have display when the router is powered on Solutio...

Page 28: ...nal Baud rate 9 600 Data bits 8 Parity none Stop bits 1 Flow control none 2 If the problem persists contact HP Support No response from the serial port Symptom The serial port on the router does not respond Solution To resolve the problem 1 Verify that the serial cable is in good condition and the serial port settings are correct 2 If the problem persists contact HP Support 3G 4G SIM card and 4G a...

Page 29: ...configuration of the router In this case you can press the Reset button for more than 4 seconds to reboot the router and restore the factory settings Then you can use the username and password shipped with the router to log in to the router When the router configuration must be saved and you have a console cable you can log in to the router from the BootWare menu Scenario 2 Symptom After the confi...

Page 30: ...e guidelines The router provides the Reset button You can use the button to reboot the system or restore the factory settings 1 Press the Reset button for a short time to reboot the router 2 Press the Reset button for more than 4 seconds to reboot the router and restore the factory settings ...

Page 31: ...endix are for illustration only JH296A Figure 25 Front view 1 AC power receptacle 2 Gigabit Ethernet LAN ports GE1 to GE4 3 Gigabit Ethernet WAN port GE0 4 Gigabit fiber port SFP5 5 Console port 6 USB port 7 Micro SD card slot 8 USB port 9 Reset button RESET Figure 26 Rear view 1 Grounding screw ...

Page 32: ... USB port 7 Micro SD card slot 8 USB port 9 Reset button RESET Figure 28 Rear view 1 Grounding screw 2 2 4G WLAN antenna port 3 2 4 G WLAN antenna port JH298A Figure 29 Front view 1 AC power receptacle 2 Gigabit Ethernet LAN ports GE1 to GE4 3 Gigabit Ethernet WAN ports GE0 4 Gigabit fiber port SFP5 5 Console port 6 USB port 7 Micro SD card slot 8 Reset button RESET ...

Page 33: ...ort 2 JH299A Figure 31 Front view 1 AC power receptacle 2 Gigabit Ethernet LAN ports GE1 to GE4 3 Gigabit Ethernet WAN port GE0 4 Gigabit fiber port SFP5 5 Console port 6 USB port 7 Micro SD card slot 8 Reset button RESET Figure 32 Rear view 1 Grounding screw 2 LTE antenna port 1 3 4G SIM card slot 4 GPS antenna port 5 LTE antenna port 2 1 2 3 4 5 6 7 1 2 3 4 5 6 7 ...

Page 34: ... 34 in AC input voltage 100 VAC to 240 VAC 50 Hz 60 Hz 100 VAC to 240 VAC 50 Hz 60 Hz 100 VAC to 240 VAC 50 Hz 60 Hz 100 VAC to 240 VAC 50 Hz 60 Hz Max AC power 15 W 15 W 15 W 15 W Operating temperature 0 C to 45 C 32 F to 113 F 0 C to 45 C 32 F to 113 F 0 C to 45 C 32 F to 113 F 0 C to 45 C 32 F to 113 F Relative humidity non condensing 5 to 90 5 to 90 5 to 90 5 to 90 Table 6 4G antenna specifica...

Page 35: ...cification Frequency range 2 4 to 2 5 GHz Voltage standing wave ratio VSWR 1 92 1 Input impedance 50 ohms Gain 2 dBi Max power 1 W Input port RSMA Length 115 mm 4 53 in Color Black Weight 25 g 0 88 oz Operating temperature 10 C to 60 C 14 F to 140 F ...

Page 36: ...llow LED 2 GE port green LED 3 System status LED SYS 4 Micro SD card LED 5 VPN status LED 6 SFP port LED JH297A Figure 34 Front panel LEDs 1 GE port yellow LED 2 GE port green LED 3 System status LED SYS 4 VPN status LED 5 Micro SD card LED 6 2 4G WLAN LED 7 SFP port LED ...

Page 37: ...nt panel LEDs 1 GE port yellow LED 2 GE port green LED 3 System status LED SYS 4 VPN LED 5 Micro SD card LED 6 LTE LED 7 2 4G WLAN LED 8 SFP port LED LED description LED Status Description GE port LEDs Green LED Steady green A 1000 Mbps link is present Flashing green Data is being received or transmitted at 1000 Mbps Off No 1000 Mbps link is present Yellow Steady yellow A 10 100 Mbps link is prese...

Page 38: ...c VPN tunnel is present Micro SD card LED Steady green The Micro SD card is present and has passed the test Flashing green 8 Hz The system is accessing the Micro SD card Do not remove the card Off No Micro SD card is inserted or the Micro SD card is installed incorrectly LTE LED Steady green A 4G link is present Flashing green 8 Hz Data is being received or transmitted on a 4G link Steady yellow A...

Page 39: ...37 LED Status Description Flashing yellow Data is being received or transmitted at 10 100 Mbps Off No link is present ...

Page 40: ...ts After registering you will receive email notification of product enhancements new driver versions firmware updates and other product resources Related information Documents To find related documents browse to the Manuals page of the HP Business Support Center website http www hp com support manuals For related documentation navigate to the Networking section and select a networking category For...

Page 41: ... syntax choices separated by vertical bars from which you select one choice multiple choices or none 1 n The argument or keyword and argument combination before the ampersand sign can be entered 1 to n times A line that starts with a pound sign is comments GUI conventions Convention Description Boldface Window names button names field names and menu items are in bold text For example the New User ...

Page 42: ... a unified wired WLAN module or the switching engine on a unified wired WLAN switch Represents an access point Represents a mesh access point Represents omnidirectional signals Represents directional signals Represents a security product such as a firewall UTM multiservice security gateway or load balancing device Represents a security card such as a firewall load balancing NetStream SSL VPN IPS o...

Page 43: ... requirements installation site 5 D DC power cord 22 dust installation site 5 E electrical connecting power cord 22 grounding router with buried grounding conductor 14 grounding router with grounding strip 14 grounding the router 14 powering on the router 22 electricity electrical cooling requirements 5 electromagnetic interference Use EMI EMI prevention 5 safety recommendations 4 troubleshooting ...

Page 44: ...iption 35 power on check 24 technical specifications 34 34 lightning protection 6 M mounting router on workbench 9 N network management router installation 8 9 troubleshooting router installation 25 no response from serial port troubleshooting 26 P parameter console terminal 19 port troubleshooting no response 26 power cooling requirements 5 power cord AC power 22 power supply connecting power cor...

Page 45: ...4 lightning protection 6 setting console terminal parameters 19 site cleanliness 5 cooling requirements 5 dust concentration 5 examination 4 gas saturation 5 humidity 4 temperature 4 startup process 23 T technical specifications 32 4G antenna 32 LED 34 34 temperature installation site requirements 4 site cooling requirements 5 terminal setting console parameters 19 troubleshooting garbled display ...

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