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W

HITE 

P

APER

 

5981-4260EN

 

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January 2003  

Prepared by 
Smart Handheld Group 
 
Hewlett-Packard 
Company 

C

O N T E N T S  

 

introduction .....................3

 

Microsoft

 

ActiveSync backup...........3

 

Microsoft 
ActiveSync restore...........6

 

iPAQ h3800 series 
backup utility ................. 10

 

BACKUP

............................ 10

 

RESTORE

.......................... 12

 

PERMANENT 

PIM ................ 14

 

backing up your PIM data..........14

 

restoring your PIM data .............15

 

permanently removing PIM data16

 

iPAQ h3900 series 
backup program ............. 17

 

MANUAL BACKUP

................. 17

 

SCHEDULED BACKUP

........... 21

 

RESTORE

.......................... 22

 

PERMANENT 

PIM ................ 26

 

backing up your PIM data..........26

 

restoring your PIM data .............27

 

permanently removing PIM data28

 

iPAQ h5400 series 
backup utility ................. 29

 

MANUAL BACKUP

................. 29

 

SCHEDULED BACKUP

........... 33

 

RESTORE

.......................... 34

 

PERMANENT 

PIM ................ 38

 

backing up your PIM data..........38

 

restoring your PIM data .............39

 

permanently removing PIM data40

 

I

PAQ 

H

1910 

SERIES 

BACKUP UTILITY

................. 41

 

summary ........................ 41

 

 

backup and restore applications for the 
iPAQ Pocket PC h3800, h3900, h5400, and 
h1910 series 

With so much more information being accumulated on our networks, computers, and 
devices, such as handhelds, the importance of backing up our data has become just as 
significant. Whether for legal purposes or in case of system failures, backups of our 
computer devices serve the purpose of retaining our information for future use. Not only 
is a solid process for backing up our data important, but also a sound restore process is 
also vital for maintaining the integrity of the information. 

This white paper describes the backup and restore applications available with the iPAQ 
Pocket PCs h3800, h3900, h5400, and h1910Series. The tools used to perform the 
backups and restores differ slightly, but all serve the same purpose of safeguarding your 
data. 

 

 

 1 

Summary of Contents for Compaq iPAQ H3900 Series

Page 1: ...removing PIM data40 IPAQ H1910 SERIES BACKUP UTILITY 41 summary 41 backup and restore applications for the iPAQ Pocket PC h3800 h3900 h5400 and h1910 series With so much more information being accumulated on our networks computers and devices such as handhelds the importance of backing up our data has become just as significant Whether for legal purposes or in case of system failures backups of ou...

Page 2: ...r configurations tested or described may or may not be the only available solution This test is not a determination of product quality or correctness nor does it ensure compliance with any federal state or local requirements Hewlett Packard Company does not warrant products other than its own strictly as stated in Hewlett Packard product warranties Microsoft and ActiveSync are trademarks of Micros...

Page 3: ... not successfully complete Microsoft ActiveSync backup Microsoft ActiveSync provides comprehensive non selective backup restore functionality storing the Pocket PC applications and data in the backup stg file in a folder on your computer This backup supports both full and incremental backup operations For additional information see backup in the ActiveSync Help utility Note You can rename the back...

Page 4: ...t PC h3800 h3900 h5400 and h1910 series 5981 4260EN Follow these steps to back up your system 1 Make sure your iPAQ Pocket PC is connected to your computer 2 From your computer open Microsoft ActiveSync 3 From the Tools menu click Backup Restore 4 ...

Page 5: ... is recommended that the Backup feature be configured with the Incremental Backup selection so that you do not have to remind yourself to back up your data and applications This can be accomplished by clicking the Incremental Backup option from the Backup tab and checking the Automatically Back up Each Time the Device Connects check box With this item flagged every time the iPAQ Pocket PC is cradl...

Page 6: ...tery For additional information see restore in the ActiveSync Help utility CAUTION If the restore purpose was to recover personal information manager PIM data that was accidentally erased from the iPAQ and the desktop safely retrieve this information after the restore but before performing synchronization with your computer 1 Connect the device to AC power recharge the battery and complete the set...

Page 7: ...ct the Restore tab to display the following dialog 4 Click the Restore Now button to initiate the Restore process This causes the following dialog to display allowing you to select the partnership that you want to restore Select the correct partnership then click OK 5 A warning indicating that you will be erasing all data on your iPAQ Pocket PC and restoring a previous image of applications and da...

Page 8: ...EN 6 Click Restore to begin the operation 7 When the Restore operation is complete the following dialog displays asking you to remove the device from the cradle and perform a reset 8 Perform a normal soft reset by pressing the reset button on the bottom of the iPAQ with the stylus for 2 seconds 8 ...

Page 9: ...ombine the items typically results in duplicate appointments in your calendar HP recommends that you select the option of Replace the items on my device to avoid duplication of data 10 After ActiveSync synchronization completes you have finished restoring and updating your iPAQ Pocket PC with the most current PIM data Note If the restore operation was performed on a different device from the origi...

Page 10: ...ure is that you can easily carry your backup data with you so that you can restore while away from your office computer backup Note To ensure that all data and applications are backed up manually close all active applications or perform a normal soft reset before beginning the backup operation To back up your iPAQ h3800 series device follow these steps 1 From the Start menu select Settings 2 From ...

Page 11: ...menu to select your target backup location 5 Select the appropriate target 6 Click Start to begin the process 7 A warning message displays Click OK if you are ready to begin the backup 8 After the backup completes a message that says Backup is complete displays Click OK on this pop up window to complete the backup 11 ...

Page 12: ...TION To ensure that all data integrity is maintained after the restore the ActiveSync partnership between the iPAQ device and the host PC should be deleted from the host PC and then recreated before synchronizing To restore close all open applications and follow these steps 1 From the Start menu select Settings 2 From the Settings screen tap on the System tab on the bottom of the screen 3 Select t...

Page 13: ...ter you have selected the source location tap on Start to begin the restore 7 You are prompted by a message indicating the restore will overwrite the current data If you want to continue tap Yes 8 A second message displays advising that all programs should be closed Close any open applicationsand tap OK to continue the restore process 9 After the restore is complete the following message displays ...

Page 14: ...r appointment and Contacts information into non volatile flash memory so that it is not lost after a total loss of power or a full hard reset backing up your PIM data To activate Permanent PIM on your iPAQ h3800 series device follow these steps 1 Tap Start Settings System 2 From this screen tap the Permanent PIM application icon to open the program 3 Select both check boxes to store Contacts and A...

Page 15: ...data by following these steps 1 Tap Start Settings System 2 From this screen tap the Permanent PIM application icon to open the program 3 Select the Contacts Appointments or both check boxes to restore your Contacts and or Appointments from ROM back to the PIM applications Your PIM data will automatically start copying from ROM and populate the PIM applications Note With Contacts and or Appointmen...

Page 16: ...rmanent PIM application icon to open the program 3 Tap on the Contacts Appointments or both to deselect them 4 A message asking if you are sure you want erase all of the backup contents of these items displays If you are sure you want to have these items removed tap Yes otherwise tap No 5 Tap OK in the application window to exit the Permanent PIM application Your PIM data is no longer automaticall...

Page 17: ...ith the iPAQ Backup application you can back up and restore selected files folders and databases on your Pocket PC copy the entire Pocket PC system state for example the registry user and system databases and data files back up and restore PIM data schedule regular backups manual backup To back up your iPAQ h3900 Series device follow these steps 1 From the Start menu tap Programs 2 Tap the iPAQ Ba...

Page 18: ...m the tree view 4 Tap the button shown circled in previous image 5 Enter a name and saving location for the backup data then tap OK Note On the iPAQ h3900 series device you can name your backup file to best fit the description of what you are backing up This is useful if you want to have multiple backups of various data on your device 18 ...

Page 19: ...mpress or encrypt data stop all processes before backing up exclude files from the backup Note Because some files are not backed up when they are in use HP recommends selecting the Stop Processes Before Backup option to ensure that all information is saved 7 Tap OK after you have selected the options 8 Tap the Backup button 9 From the following screen tap Start to begin the process 19 ...

Page 20: ...ore applications for iPAQ Pocket PC h3800 h3900 h5400 and h1910 series 5981 4260EN 10 When the backup is complete the following pop up window displays 11 Click OK to close the window and complete the backup process 20 ...

Page 21: ...le backups When you schedule a backup a pop up reminder displays on the iPAQ screen This feature is very useful in making sure routine backups are performed The following steps are necessary to schedule a backup 1 Follow steps 1 through 6 in the previous Manual Backup section to access the Backup options screen 2 Tap the Schedule button to open the schedule backup options screen 21 ...

Page 22: ...4 Click OK restore CAUTION To ensure that all data integrity is maintained after the restore the ActiveSync partnership between iPAQ device and the host PC should be deleted from the host PC and then recreated before synchronizing To perform a restore on your iPAQ Pocket PC h3900 Series close all open applications and follow these steps 1 From the Start menu tap Programs 2 Tap the iPAQ Backup prog...

Page 23: ...60EN 3 From the main screen of the iPAQ Backup program tap the Restore tab at the bottom of the screen 4 Tap the button circled above from this screen to select where you want to restore from 5 Select the backup file you want to use 6 From the tree view select which items you want to restore 23 ...

Page 24: ...0 h5400 and h1910 series 5981 4260EN 7 From the main screen tap Options to select your restore settings 8 Check the Stop Processes Before Restore checkbox 9 Tap OK 10 From the main screen tap Restore to begin the process 11 Press Start to initiate the restore 24 ...

Page 25: ...ckup and restore applications for iPAQ Pocket PC h3800 h3900 h5400 and h1910 series 5981 4260EN 12 After the restore is complete the following screen displays 13 Tap OK and perform a normal soft reset 25 ...

Page 26: ... information into non volatile flash memory so that it is not lost after a total loss of power or a full hard reset backing up your PIM data To activate Permanent PIM on your iPAQ h3900 series device follow these steps 1 Tap Start Settings System 2 From this screen tap the Permanent PIM application icon to open the program 3 Select both check boxes to store Contacts and Appointments to non volatil...

Page 27: ...data by following these steps 1 Tap Start Settings System 2 From this screen tap the Permanent PIM application icon to open the program 3 Select the Contacts Appointments or both check boxes to restore your Contacts and or Appointments from ROM back to the PIM applications Your PIM data will automatically start copying from ROM and populate the PIM applications Note With Contacts and or Appointmen...

Page 28: ...rmanent PIM application icon to open the program 3 Tap on the Contacts Appointments or both to deselect them 4 A message asking if you are sure you want erase all of the backup contents of these items displays If you are sure you want to have these items removed tap Yes otherwise tap No 5 Tap OK in the application window to exit the Permanent PIM application Your PIM data is no longer automaticall...

Page 29: ...ith the iPAQ Backup application you can back up and restore selected files folders and databases on your Pocket PC copy the entire Pocket PC system state for example the registry user and system databases and data files schedule regular backups back up and restore PIM data manual backup To back up your iPAQ h5400 series device follow these steps 1 From the Start menu tap Programs 2 Tap the iPAQ Ba...

Page 30: ...m the tree view 4 Tap the button shown circled in previous image 5 Enter a name and saving location for the backup data then tap OK Note On the iPAQ h5400 series device you can name your backup file to best fit the description of what you are backing up This is useful if you want to have multiple backups of various data on your device 30 ...

Page 31: ...mpress or encrypt data stop all processes before backing up exclude files from the backup Note Because some files are not backed up when they are in use HP recommends selecting the Stop Processes Before Backup option to ensure that all information is saved 7 Tap OK after you have selected the options 8 Tap the Backup button 9 From the following screen tap Start to begin the process 31 ...

Page 32: ...for iPAQ Pocket PC h3800 h3900 h5400 and h1910 series 5981 4260EN 10 When the backup is complete the following pop up window displays 11 Click OK to close the window and complete the backup process by performing a normal soft reset 32 ...

Page 33: ...ou schedule a backup the backup starts automatically as long as the target destination is available This feature is very useful in making sure routine backups are performed The following steps are necessary to schedule a backup 1 Follow steps 1 through 6 in the previous Manual Backup section to access the Backup options screen 2 Tap the Schedule button to open the schedule backup options screen 33...

Page 34: ...or the backup 4 Click OK restore CAUTION To ensure that all data integrity is maintained after the restore the ActiveSync partnership between the iPAQ device and the host PC should be deleted from the host PC and then recreated before synchronizing To perform a restore on your iPAQ Pocket PC h5400 Series follow these steps 1 From the Start menu tap Programs 2 Tap the iPAQ Backup program 34 ...

Page 35: ...60EN 3 From the main screen of the iPAQ Backup program tap the Restore tab at the bottom of the screen 4 Tap the button from this screen circled above to select from where you want to restore 5 Select the backup file you want to use 6 From the tree view select which items you want to restore 35 ...

Page 36: ...900 h5400 and h1910 series 5981 4260EN 7 From the main screen tap Options to select the restore settings 8 Check the Stop Processes Before Restore checkbox 9 Tap OK 10 From the main screen tap Restore to begin the process 11 Tap Start to initiate the restore 36 ...

Page 37: ...backup and restore applications for iPAQ Pocket PC h3800 h3900 h5400 and h1910 series 5981 4260EN 12 After the restore is complete the following screen displays 13 Tap OK and perform a normal reset 37 ...

Page 38: ...e backup function for your PIM data follow these steps 1 Start the iPAQ Backup utility 2 Select the PIM tab from the bottom of the backup screen 3 From the PIM screen tap the Enable Automatic Backup Restore checkbox 4 Tap OK to exit Your PIM data is now automatically saved to ROM Each time Calendar or Contact data is added to the iPAQ device it also adds the information to the PIM backup Note With...

Page 39: ...ore you Contacts and Calendar data by following these steps 1 Start the iPAQ Backup utility 2 Select the PIM tab from the bottom of the backup screen 3 From the PIM screen tap the Enable Automatic Backup Restore checkbox 4 Tap OK to exit Your PIM data will automatically start copying from ROM and populate the PIM applications Note With the Enable Automatic Backup Restore selected your Pocket PC wi...

Page 40: ... 2 Select the PIM tab from the bottom of the backup screen 3 From the PIM screen tap the Enable Automatic Backup Restore checkbox to remove this selection You will see the following prompt asking if you are certain that you want to turn this feature off 4 Tap Yes to disable this feature and access to the data in ROM 5 Tap OK to exit Your PIM data is no longer automatically saved to ROM If you want...

Page 41: ... artsoft ru eng artssppc htm Pocket Backup from Sprite Software http www spritesoftware com pocket html Sunnysoft Backup Manager from Sunnysoft http www sunnysoft cz en_novinky php and Mobile Vault for restoring from AnyWare Consulting http members aol com _ht_a anyware wce MobileVault index htm Visit these websites for additional information about each of these products summary HP recognizes the ...

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