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Service Reference Guide

HP Blade PC bc1000 and bc1500 Series

5th Edition

This document provides information on spare parts, the removal and 

replacement of all parts, as well as information on troubleshooting, POST 

error messages, and diagnostic indicator lights.

Document Part Number 352971-005

Summary of Contents for bc1000 Series

Page 1: ...nd bc1500 Series 5th Edition This document provides information on spare parts the removal and replacement of all parts as well as information on troubleshooting POST error messages and diagnostic indicator lights Document Part Number 352971 005 ...

Page 2: ......

Page 3: ...Service Reference Guide HP Blade PC bc1000 and bc1500 Series 5th Edition Document Part Number 352971 005 1st Edition March 2004 5th edition May 2007 May 2007 ...

Page 4: ... purpose and is subject to change without notice The warranties for HP products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another lang...

Page 5: ...emory 2 3 2 2 4 Installing the Optional Graphics Diagnostic Card 2 5 2 2 5 Replacing the Hard Drive 2 6 2 2 6 Installing the Diagnostic Adapter 2 7 2 2 7 Replacing the Battery 2 8 3 Connectors and Passwords 3 1 Connectors and Jumpers 3 1 3 2 Passwords 3 2 3 2 1 Remove a Setup Password 3 2 3 2 2 Establish a Setup Password 3 2 4 Diagnostics 4 1 Diagnostic Indicator Lights 4 1 4 2 POST Power On Self ...

Page 6: ...Service Reference Guide bc1000 and bc1500 352971 005 iv Contents ...

Page 7: ... 1 memory module 1 hard drive 2 and RTC battery 3 Japan only N A 407510 291 1 Blade PC with RTC battery 5 but no other parts N A N A 2 40 GB Hard drive complete with mtg bracket N A N A 3 Graphics diagnostic card for debug use only 404275 001 404275 001 4 Memory module 256 MB SODIMM 407679 001 407679 001 Memory module 512 MB SODIMM 407680 001 407680 001 Memory module 1 GB SODIMM 407724 001 407724 ...

Page 8: ...1 2 352971 005 Service Reference Guide bc1000 and bc1500 Spare Parts ...

Page 9: ...rning the Blade PC for repairs 1 Reinstall the image on the hard drive before calling for a replacement unit A faulty image can act like a component failure 2 Remove any extra memory and the graphics diagnostic card you may have installed on the Blade PC Only the original amount of memory will be shipped on the replacement unit 2 2 Removal and Replacement 2 2 1 Powering Down the BladeSystem PC 1 E...

Page 10: ...de PC may result in the loss of any unsaved data Item LED Status Description 1 Unit Identification Off Blue Blue blinking Off Identification of blade PC Being emotely accessed 2 Health Off Green Amber Red Red blinking Blade PC off Blade PC on and good health Blade PC degraded or power up prohibited ny the Integrated Administrator Blade PC critical Blade PC critical 3 NIC A Off Green Green blinking...

Page 11: ...nt 2 2 2 Removing the BladeSystem PC To remove a blade PC 1 Power down the blade PC See Removal and Replacement on page 1 2 Press the release latch 1 3 Pull down the ejector lever 2 4 Remove the blade PC from the enclosure To install a new blade PC reverse the removal procedures ...

Page 12: ...val and Replacement 2 2 3 Replacing the Memory 1 Power down the blade PC See Removal and Replacement on page 1 2 Remove the blade 3 Release the latches on each side of the DIMM slot 1 This will allow the module to rotate upwards 4 Remove the DIMM from the slot 2 ...

Page 13: ...placement To replace the module 1 Insert the DIMM at a 15 degree angle 1 making sure that the notch on the bottom of the DIMM aligns with the notch in the socket 2 Press the DIMM down towards the board 2 ensuring that it is fully seated and the two latches snap into place ...

Page 14: ...g the Optional Graphics Diagnostic Card 1 Power down the Blade PC 2 Remove the blade 3 Lay the Blade PC down on a flat surface and install the graphics card into the sockets The card s pins are keyed so that it will only install one way To remove the card pull it firmly straight out of the sockets ...

Page 15: ...apter 1 Power down the Blade PC 2 Insert the adapter into the diagnostic connector on the front of the blade 1 3 Tighten the thumbscrews that secure the adapter in place 2 Attaching the USB 1 1 diagnostic adapter Attaching the USB 2 0 diagnostic adapter To remove the diagnostic adapter reverse the removal procedures ...

Page 16: ...2 8 352971 004 Service Reference Guide bc1000 and bc1500 Removal and Replacement ...

Page 17: ...Jumpers Connectors and Jumpers Item Description E49 Password jumper P40 Graphics diagnostic card connector outboard P41 Graphics diagnostic card connector inboard SW50 or CMOS CMOS reset button XBT RTC battery XMM1 or DIMM1 Memory module socket 1 XMM2 or DIMM2 Memory module socket 2 XU1 Processor socket ...

Page 18: ...p Password 1 Power down the Blade PC 2 Remove the blade 3 Install a jumper on the E49 header 4 Power up the unit The password is now removed 3 2 2 Establish a Setup Password Power down the Blade PC 1 Remove the blade 2 Remove the jumper from the E49 header 3 Power up and Use F10 retup to establish the setup pasword ...

Page 19: ...lade system board failure Replace blade Red 4 Blinks Blade power failure Move blade to different bay If problem follows the move replace the blade problem is solved enclosure backplane problem Red 5 Blinks Bad memory or memory related error Reseat memory and reboot Replace memory Replace blade Red 6 Blinks Bad graphics diagnostic card Replace graphics diagnostic card Replace blade Red 7 Blinks Bla...

Page 20: ...reestablished the condition will self correct but post video POST message will be displayed NONE NONE Enclosure or blade system board power failure If enclosure Health is OK move blade to different bay If problem follows the move replace the blade problem is solved enclosure backplane problem Main power turned on Main power turned off Diagnostic Indicator Lights Health LED Activity Problem Correct...

Page 21: ...y proper DIMM type Remove and replace modules one at a time to isolate faulty module Replace blade 201 Memory Error Red Ensure DIMMs are properly installed Verify proper DIMM type Remove and replace modules one at a time to isolate faulty module Replace blade 303 Keyboard Controller Error Amber Reconnect keyboard with blade turned off Try different keyboard Replace blade 304 Keyboard or System Uni...

Page 22: ...r Check that enclosure fans are running Check that there is air flow between the fans and the blade Check the processor heat sink Replace the blade 1998 Master Boot Record Backup has been lost Amber Run Computer Setup to update the MBR Backup Invalid Electronic Serial Number Amber Run Computer Setup If data is loaded will not allow changes download SP5572 EXE SNZERO EXE from www hp com Run Compute...

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