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Compaq Presario Desktop Products 

Warranty and 
Support Guide 

 1 Year Parts and Labor 

 1 Year Technical Telephone Support 

 

1 Year Express Parts Replacement  

with

 

Compaq’s award-winning  

Easy Access Design 

 

IMPORTANT NOTE 

If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER 
TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We 
are available 24 hours a day, 7 days a week. We have specialists available to help you 
with your technical support questions as they arise via the Web or phone (see Contact 
Numbers chart within this document). As our valued customer, we want to make sure that 
your support needs are met and any issues resolved as quickly as possible. 

This document includes warranty information for the United States and Canada. 
The information in this document is subject to change without notice. 

Summary of Contents for 3350 - Cisco NAC Appliance

Page 1: ...take pride in our ability to service your needs We are available 24 hours a day 7 days a week We have specialists available to help you with your technical support questions as they arise via the Web or phone see Contact Numbers chart within this document As our valued customer we want to make sure that your support needs are met and any issues resolved as quickly as possible This document include...

Page 2: ...erein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is provided as is without warranty of any kind and is subject to change without notice The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products Nothing herein s...

Page 3: ...l find a variety of help sources to meet your needs Access to drivers and product documentation Find original product drivers latest updates and software fixes Limited Warranty information and product documentation Join the Compaq Customer Communities Where novices to technical experts collaborate to share knowledge information and assistance Participate in existing product discussions review comm...

Page 4: ...ONTACT NUMBERS Technical Support www compaq com athome support 1 208 4PC HELP After Warranty Software and Hardware Technical Support 39 95 U S per incident Subject to change without notice 1 208 4PC HELP ...

Page 5: ... Limited Warranty Period starts on the date of purchase or lease from Compaq Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may be required to provide proof of purchase or lease as a condition of receiving warranty service You are entitled to warranty service according to the terms and conditions of this doc...

Page 6: ...q that may have been made in connection with your purchase or lease of the Compaq branded product No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of Compaq Options and Software The Limited Warranty terms and conditions for Compaq options are as indicated in the Limited Warranty applicable to Compaq options COMPAQ...

Page 7: ...ilable for a fee Obtaining Limited Warranty Service Express Parts Compaq s Express Parts Program is the fastest most convenient way to get service on your PC Your Compaq Presario was designed for easy access which means that you can quickly and easily service your own PC Compaq s Express Parts Program offers many benefits such as Simple Removal of Parts Most parts can easily be replaced by you wit...

Page 8: ...s For information on how to order warranty extensions and upgrades go to www compaq com athome support Obtaining Technical Support After My Technical Support Period Expires Compaq is also available to support your product after the technical support period has ended This out of warranty support will be provided on a fee basis The fee of 39 95 U S per incident will be charged to your credit card wh...

Page 9: ... 2 AS NZS 3548 1995 A1 A2 1997 CISPR 22 1993 A1 A2 1996 Class B1 Telecom TBR 21 1998 EG201 121 1998 Supplementary Information The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly the R TTE Directive 1999 5 EC 1 The product was tested in a typical configuration with Compaq Personal Computer and peripherals 2 This Device complies with...

Page 10: ...re is 5 to 30 C Storage temperature 40 to 70 C Operating humidity 15 to 80 26 C Storage humidity 90 65 C non condensing Operating altitude 0 2286 m Storage altitude 0 4572 m Batteries are delivered with this product When empty do not throw them away but collect as small chemical waste Bij dit produkt zijn batterijen geleverd Wanneer deze leeg zijn moet u ze niet weggooien maar inleveren als KCA ...

Page 11: ...ument before installing and connecting your system to the electrical power system WARNING Using the wrong type of memory module could damage the system WARNING Do not pull the memory module out of the socket Use the retaining clips to eject the module WARNING Do not overload the system by installing add in cards that draw excessive current The system is designed to provide 2 amps average of 5 V po...

Page 12: ...or an experienced radio TV technician for help Compaq s system RFI and Radiated Immunity tests were conducted with Compaq supported peripheral devices and Compaq shielded cables such as those you receive with your system Changes or modifications not expressly approved by Compaq could void the user s authority to operate the equipment To comply with the limits for an FCC Class B computing device al...

Page 13: ...or any person to use a computer or other electronic device to send any message via telephone fax machine unless it clearly contains A margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent identification of the business or other entity or individual sending the message the telephone number of the sending machine or such business e...

Page 14: ...mselves but should contact the appropriate electrical inspection authority or electrician as appropriate WARNING The Load Number 9 assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop this is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the ...

Page 15: ...ion where it was initially sold Changing the voltage select switch to the incorrect position can damage your PC and void any implied warranty WARNING To reduce the possibility of an electric shock from the telephone network plug your computer into the AC outlet before connecting it to the telephone line Also disconnect the telephone line before unplugging your computer from the AC power outlet WAR...

Page 16: ...dous radiation exposure To prevent direct exposure to laser beam do not try to open the enclosure of the CD ROM or DVD ROM Laser Product Label The following label or equivalent is located on the surface of Compaq laser products This label indicates that the product is classified as a CLASS 1 LASER PRODUCT This label appears on a laser device installed in your product TV Antenna Connectors Protecti...

Page 17: ...onent Electric Service Equipment Ground Clamps Ground Clamp Grounding Conductors NEC Section 810 21 Antenna Discharge Unit NEC Section 810 20 Antenna Lead in Wire Power Service Grounding Electrode System NEC Art 250 Part H Reference Power Lines An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits or where it can fall into...

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