HP 2730p - EliteBook - Core 2 Duo 1.86 GHz Maintenance And Service Manual Download Page 1 | Manualshive

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HP EliteBook 2730p Notebook PC

Maintenance and Service Guide

Document Part Number: 483222-002

March 2012

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.

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Summary of Contents for 2730p - EliteBook - Core 2 Duo 1.86 GHz

Page 1: ...222 002 March 2012 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

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Page 3: ...ion or its subsidiaries in the United States and other countries Java is a U S trademark of Sun Microsystems Inc The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP sha...

Page 4: ...t allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safet...

Page 5: ...ed parts catalog Serial number location 3 1 Computer major components 3 2 Cable Kit 3 7 Mass storage devices 3 8 Plastics Kit 3 9 Miscellaneous parts 3 10 Sequential part number listing 3 11 4 Removal and replacement procedures Preliminary replacement requirements 4 1 Tools required 4 1 Service considerations 4 1 Grounding guidelines 4 2 Unknown user password 4 5 Component replacement procedures 4...

Page 6: ... 12 1 inch WXGA display specifications 6 2 Hard drive specifications 6 2 System DMA specifications 6 3 System interrupt specifications 6 3 System I O address specifications 6 4 System memory map specifications 6 6 7 Screw listing Phillips PM2 0 5 0 captive screw 7 1 Phillips PM2 0 3 0 screw 7 2 Phillips PM2 0 4 0 screw 7 3 Torx T8M2 0 8 0 screw 7 4 Torx T8M2 0 5 0 screw 7 5 Phillips PM2 0 5 0 scre...

Page 7: ...icrophone 9 2 Audio out headphone 9 2 External monitor 9 3 RJ 11 modem 9 4 RJ 45 network 9 5 Universal Serial Bus 9 6 10Power cord set requirements Requirements for all countries and regions 10 1 Requirements for specific countries and regions 10 2 11Recycling Battery 11 1 Display 11 1 Index ...

Page 8: ...viii Maintenance and Service Guide Contents ...

Page 9: ...emory Panel Digitizer with pen support Sparkle free glass Integrated keyboard light 2 wireless local area network WLAN antennae Supports the following display assemblies 12 1 inch WXGA LED AntiGlare 1280 800 with webcam and outdoor light 12 1 inch WXGA LED AntiGlare 1280 800 with webcam 12 1 inch WXGA LED AntiGlare 1280 800 with outdoor light 12 1 inch WXGA LED AntiGlare 1280 800 Memory 2 customer...

Page 10: ...cable is included Supports no modem option Ethernet Intel 10 100 1000 network interface card NIC NIC power down technology Ethernet cable included S4 S5 wake on LAN Wireless Integrated WLAN options by way of wireless module 2 wireless antennae built into display assembly Supports no WLAN option Supports the following WLAN formats Broadcom 802 11a b g n Broadcom 802 11b g 802 11a b g n Intel with i...

Page 11: ...ecurity cable slot Optional integrated Active Smart card reader Integrated trusted platform module TPM 1 2 chip soldered to system board Integrated USB based fingerprint reader Operating system Preinstalled without Microsoft Office Windows Vista Business 32 Windows Vista Business 32 with Windows XPTablet image FreeDOS Preinstalled with Microsoft Office Windows Vista Business 32 with Microsoft Offi...

Page 12: ...ltimate 32 Windows Vista DRDVD Windows XPTablet Windows XPTablet DRDVD Microsoft Office Ready restore DVD Certified Novell SuSE Linux Web support Windows Vista Enterprise 32 Windows Vista Enterprise 64 Serviceability End user replaceable parts AC adapter Battery system Hard drive Memory module Optical drive WLAN module WWAN module Category Description ...

Page 13: ...tem Component Description 1 WWAN antenna Sends and receives wireless signals to communicate with wireless wide area networks WWAN 2 WLAN antennae 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 External WWAN antenna Sends and receives wireless signals to communicate with wireless wide area networks WWAN These antennae are not visible from the outside of ...

Page 14: ...tes the keyboard in low light conditions when the keyboard light button is pressed 5 HP Fingerprint Sensor fingerprint reader Allows a fingerprint logon to Windows instead of a password logon 6 Internal microphones 2 Record sound and transmit sound for video conferencing and Voice Over IP VoIP 7 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in y...

Page 15: ...tarts the presentation feature 3 Volume mute button Mutes and restores speaker sound 4 Volume scroll zone Adjusts speaker volume To decrease volume slide your finger across the volume scroll zone from right to left You can also press and hold the left end of the volume scroll zone To increase volume slide your finger across the volume scroll zone from left to right You can also press and hold the ...

Page 16: ...tly used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with t...

Page 17: ... power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 3 Drive light Blinking turquoise The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the internal hard drive 4 Caps lock light On Caps lock is on 5 TouchPad li...

Page 18: ... pressed in combination with the f5 key 5 Left pointing stick button Functions like the left button on an external mouse 6 TouchPad Moves the pointer and selects or activates items on the screen 7 Left TouchPad button Functions like the left button on an external mouse 8 Right TouchPad button Functions like the right button on an external mouse 9 TouchPad scroll zone Scrolls up or down Right point...

Page 19: ...ation slide the switch to the right briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective slide the switch to the right and hold for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Maintenance Power Options 2 Business card slot Holds a business card in position so ...

Page 20: ...o optional powered stereo speakers headphones ear buds a headset or television audio 4 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 5 SD Card Reader Supports the following optional digital card formats Secure Digital SD Memory Card MultiMediaCard MMC 6 USB port Connects an optional USB device 7 Security cable slot Attaches...

Page 21: ...Card slot select models only Supports optional ExpressCards 4 Wireless switch Turns the wireless feature on or off but does not create a wireless connection A wireless network must be set up in order to establish a wireless connection 5 Wireless light Blue An integrated wireless device such as a wireless local area network WLAN device the HP Mobile Broadband Module and or a Bluetooth device is on ...

Page 22: ...art cards and Java Cards 4 Wireless switch Turns the wireless feature on or off but does not create a wireless connection A wireless network must be set up in order to establish a wireless connection 5 Wireless light Blue An integrated wireless device such as a wireless local area network WLAN device the HP Mobile Broadband Module and or a Bluetooth device is on Amber All wireless devices are off ...

Page 23: ...In tablet mode While Windows is running press the button with the pen to enter the ctrl alt del command While the Computer Setup utility is running press the button with the pen to enter the reset command The computer resets and all unsaved information is lost The reset function can be used to restore functionality when the system has become unresponsive 5 RJ 11 modem jack Connects a modem cable 6...

Page 24: ...nents and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Speaker Produces sound 4 Battery bay Holds the battery and subscriber identity module SIM 5 Charge level indicator Displays the approximate remaining battery charge 6 Accessory battery connector door Slides open to expose the accessory battery connector 7 Accessory battery connector Conne...

Page 25: ...numeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the number used to locate documents drivers and support for the computer 5 Warranty period This number describes t...

Page 26: ...3 2 Maintenance and Service Guide Illustrated parts catalog Computer major components ...

Page 27: ...n Denmark 501493 081 For use in Finland and Sweden 501493 B71 For use in France 501493 051 For use in French Canada 501493 121 For use in Germany 501493 041 For use in Greece 501493 DJ1 For use in Hungary 501493 221 For use in Iceland 501493 DD1 For use in Israel 501493 BB1 For use in Italy 501493 061 For use in Japan 501493 291 For use in Latin America 501493 161 For use in the Netherlands 501493...

Page 28: ...processor 1066 MHz FSB and 6 MB L2 cache 501483 001 Equipped with Intel Core2 Duo SL9300 1 60 GHz processor 1066 MHz FSB and 6 MB L2 cache 501482 001 Equipped with Intel Core2 Duo SU9400 1 40 GHz processor 800 MHz FSB and 3 MB L2 cache 530590 001 Equipped with Intel Core2 Duo SU9300 1 20 GHz processor 800 MHz FSB and 3 MB L2 cache 501481 001 For use in Russia and the People s Republic of China Equ...

Page 29: ...many Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Maur...

Page 30: ...Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lan...

Page 31: ...Illustrated parts catalog Maintenance and Service Guide 3 7 Cable Kit Item Description Spare part number Cable Kit 501500 001 1 Audio connector board cable 2 Bluetooth module cable ...

Page 32: ... Hard drive includes bracket isolator and connector cable 250 GB 5400 rpm 577990 001 160 GB 5400 rpm 509435 001 120 GB 5400 rpm 501491 001 80 GB 5400 rpm 501490 001 2 Solid state drive includes bracket isolator and connector cable 128 GB 574995 001 80 GB 501492 001 Hard drive connector cable not illustrated 504519 001 ...

Page 33: ... catalog Maintenance and Service Guide 3 9 Plastics Kit Item Description Spare part number Plastics Kit 501499 001 1 Hinge cover 2 ExpressCard slot bezel 3 Hard drive cover includes one captive screw secured by a C clip ...

Page 34: ...ndia 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in North America 490371 001 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in the United Kingdom 490371 031 Screw Kit Phillips PM2 5 7 0 captive screw Phillips PM2 5 4 0 screw Phillips PM2 0 5 0 cap...

Page 35: ...egro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Island...

Page 36: ... Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 490371 001 Power cord for use in North America 490371 011 Power ...

Page 37: ...yboard for use in Latin America 501493 171 Keyboard for use in Saudi Arabia 501493 201 Keyboard for use in Brazil 501493 211 Keyboard for use in the Czech Republic 501493 221 Keyboard for use in Hungary 501493 231 Keyboard for use in Slovakia 501493 251 Keyboard for use in Russia 501493 281 Keyboard for use in Thailand 501493 291 Keyboard for use in Japan 501493 A41 Keyboard for use in Belgium 501...

Page 38: ... g n WLAN module for use in Russia Ukraine and Pakistan 507056 001 Audio connector board includes cable 507057 001 Speaker 509435 001 160 GB 5400 rpm include bracket isolator and connector cable 510369 001 System board equipped with Intel Core2 Duo SU9300 1 20 GHz processor 800 MHz FSB and 3 MB L2 cache includes thermal replacement material for use in Russia and the People s Republic of China 5103...

Page 39: ...ed with Intel Core2 Duo SU9400 1 40 GHz processor 800 MHz FSB and 3 MB L2 cache includes thermal replacement material for use in for Russia and the People s Republic of China 598855 001 4096 MB memory module PC2 6400 800 MHz DDR2 598858 001 2048 MB memory module PC2 6400 800 MHz DDR2 598861 001 1024 MB memory module PC2 6400 800 MHz DDR2 609939 001 65 W AC adapter requires 3 wire power cord 609948...

Page 40: ...3 16 Maintenance and Service Guide Illustrated parts catalog ...

Page 41: ...sing excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors ÄCAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables ...

Page 42: ...ge FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity fro...

Page 43: ...unded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an io...

Page 44: ...foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grou...

Page 45: ...he computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 8 5 Remove the real time clock RTC battery see RTC battery on page 4 23 6 Wait appr...

Page 46: ...g provides the following information 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are...

Page 47: ...nd Service Guide 4 7 Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 501496 001 There are four rubber feet that attach to the base enclosure in the locations illustrated below ...

Page 48: ...ing the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Pivot the rear edge of the battery 2 upward and remove it 3 from the computer To insert the battery insert the front edge of the battery into the b...

Page 49: ...wn the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page...

Page 50: ...unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 8 5 Remove the SIM see SIM on page 4 9 Remove the hard drive 1 Loosen the six Phillips PM2 0 5 0 captive screws 1 that secure the hard drive cover to the computer 2 Lift the rear edge of the hard drive cover 2 until it rests at an angle and then remove the hard drive cover The hard drive cover is included in the...

Page 51: ...Remove the hard drive bracket 2 5 Disconnect the hard drive connector cable 1 from the system board 6 Release the hard drive 2 by sliding it to the right and then lifting the rear edge 3 until the hard drive rests at an angle 7 Lift the hard drive 4 straight up to remove it from the hard drive compartment Reverse this procedure to reassemble and install the hard drive ...

Page 52: ...nia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia ...

Page 53: ...c East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Lie...

Page 54: ...te WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the two Phillips PM2 5 4 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 3 Remove the WLAN module 3 by pulling the module away from the slot at an angle WLAN modules are designed with a notch 4 to prevent incorrect insertion into the WLAN module s...

Page 55: ... on page 4 8 5 Remove the SIM see SIM on page 4 9 6 Remove the hard drive cover see Hard drive on page 4 10 Remove the WWAN module 1 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module Aux terminal 2 Remove the two Phillips PM2 5 4 0 screws 2 t...

Page 56: ...ove the SIM see SIM on page 4 9 6 Remove the hard drive cover see Hard drive on page 4 10 Remove the memory module The top memory module slot is for extension memory and the bottom slot is for primary memory 1 Spread the retaining tabs 1 on each side of the memory module to release the memory module The edge of the module opposite the slot rises away from the computer 2 Remove the memory module 2 ...

Page 57: ...493 041 For use in Greece 501493 DJ1 For use in Hungary 501493 221 For use in Iceland 501493 DD1 For use in Israel 501493 BB1 For use in Italy 501493 061 For use in Japan 501493 291 For use in Latin America 501493 161 For use in the Netherlands 501493 B31 For use in Norway 501493 091 For use in Portugal 501493 131 For use in Russia 501493 251 For use in Saudi Arabia 501493 171 For use in Slovakia ...

Page 58: ...s connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 8 5 Remove the SIM see SIM on page 4 9 6 Remove the hard drive cover see Hard drive on page 4 10 Remove the keyboard 1 Remove the following 1 Two Mylar screw covers The screw covers...

Page 59: ...accessible 5 Release the zero insertion force ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4 from the system board 6 Swing the top edge of the keyboard 1 up and forward until it rests upside down on the palm rest 7 Release the ZIF connector 2 to which the keyboard cable is attached and disconnect the keyboard cable 3 from the system board 8 ...

Page 60: ...st unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 8 5 Remove the following components a SIM see SIM on page 4 9 b Hard drive cover see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 Remove the hinge cover 1 Turn the computer upside down with the rear panel toward you 2 Remove the two Torx T8...

Page 61: ...n page 4 8 5 Remove the following components a SIM see SIM on page 4 9 b Hard drive cover see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 d Hinge cover see Hinge cover on page 4 20 Remove the top cover 1 Turn the computer upside down with the front toward you 2 Remove the following 1 One small Mylar screw cover All Mylar screw covers detailed in this section are included in the Ru...

Page 62: ...nect the TouchPad board cable from the system board 6 Release the ZIF connector 2 to which the LED board cable is connected and disconnect the LED board cable from the system board 7 Remove the two Phillips PM2 0 5 0 screws 3 that secure the top cover to the computer 8 Lift the front edge of the top cover 1 until it rests at an angle 9 Remove the top cover by pulling it away from the computer 2 at...

Page 63: ... from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 8 5 Remove the following components a SIM see SIM on page 4 9 b Hard drive cover see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 d Hinge cover see Hinge cover on page 4 20 e Top cover see Top cover on page 4 21 Rem...

Page 64: ...ee SIM on page 4 9 b Hard drive cover see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 d Hinge cover see Hinge cover on page 4 20 e Top cover see Top cover on page 4 21 Remove the audio connector board and cable 1 Release the ZIF connector 1 to which the audio connector board cable is connected and disconnect the audio connector board cable 2 from the system board The audio connect...

Page 65: ...cover see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 d Hinge cover see Hinge cover on page 4 20 e Top cover see Top cover on page 4 21 f Audio connector board see Audio connector board on page 4 24 Remove the Bluetooth module 1 Disconnect the Bluetooth module cable 1 from the system board 2 Remove the Bluetooth module cable from the clips 2 built into the base enclosure 3 Remove ...

Page 66: ...n page 4 8 5 Remove the following components a SIM see SIM on page 4 9 b Hard drive cover see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 d Hinge cover see Hinge cover on page 4 20 e Top cover see Top cover on page 4 21 f Audio connector board see Audio connector board on page 4 24 g Bluetooth module see Bluetooth module on page 4 25 Remove the speaker 1 Disconnect the speaker cab...

Page 67: ...devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 8 5 Remove the following components a SIM see SIM on page 4 9 b Hard drive cover see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 d Hinge cover see Hinge cover...

Page 68: ... cable 2 Webcam cable 3 Microphone cable 3 Remove the wireless antenna cables 4 from the opening in the system board and the clips built into the system board shielding 4 Remove the two Phillips PM2 0 4 0 screws 1 that secure the display panel cable to the system board 5 Disconnect the display panel cable 2 from the system board 6 Remove the Phillips PM2 0 4 0 screw 3 that secures the display conv...

Page 69: ...t damage to the display assembly support it before removing the screws 8 Remove the four Phillips PM2 5 6 0 screws 1 that secure the display assembly to the computer Be sure to hold the display before removing the last screw to prevent damage to the display 9 Lift the display assembly 2 straight up and remove it Reverse this procedure to install the display assembly ...

Page 70: ...n page 4 15 Memory modules see Memory module on page 4 16 RTC battery see RTC battery on page 4 23 Fan heat sink assembly see Fan heat sink assembly on page 4 34 Modem module see Modem module on page 4 36 Description Spare part number For use in all countries and regions except for Russia and the People s Republic of China Equipped with Intel Core2 Duo SL9600 2 13 GHz processor 1066 MHz FSB and 6 ...

Page 71: ...wireless module compartment shield is included in the Shield Kit spare part number 501503 001 3 Turn the computer right side up with the front toward you 4 Press the ExpressCard slot bezel 1 to release it from the ExpressCard slot The ExpressCard slot bezel is partially ejected from the ExpressCard slot 5 Remove the ExpressCard slot bezel 2 The ExpressCard slot bezel is included in the Plastics Ki...

Page 72: ...dures 6 Position the computer with the front toward you 7 Remove the system board shield The system board shield is included in the Shield Kit spare part number 501503 001 8 Remove the four Phillips PM2 0 5 0 screws that secure the system board to the base enclosure ...

Page 73: ... the computer with the rear panel toward you 10 Use the battery connector 1 to lift the front edge of the system board 2 until it rests at an angle 11 Remove the system board by sliding it away from the base enclosure 3 at an angle Reverse this procedure to install the system board ...

Page 74: ...he power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 8 5 Remove the following components a SIM see SIM on page 4 9 b Hard drive cover see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 d Hinge cover see Hinge cover on page 4 20 e Top cover see Top cover on page 4 21 f Display assembly see Display assembly on ...

Page 75: ...the processor 4 the graphics system component 5 and the system board component 6 each time the heat sink is removed Replacement thermal material is included with all system board and fan heat sink assembly spare part kits Reverse this procedure to install the fan heat sink assembly To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left side of the computer The comp...

Page 76: ...e SIM on page 4 9 b Hard drive cover see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 d Hinge cover see Hinge cover on page 4 20 e Top cover see Top cover on page 4 21 f Display assembly see Display assembly on page 4 27 g System board see System board on page 4 30 Remove the modem module 1 Turn the system board upside down with the RJ 11 and RJ 45 jacks toward you 2 Remove the two...

Page 77: ...ter Setup menu items listed in this guide may not be supported by your computer An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Pres...

Page 78: ...main Computer Setup screen press esc and then follow the on screen instructions You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security Diagnostics or System Configuration menu To exit Computer Setup menus choose one of the following methods To exit Compute...

Page 79: ...changed when you restore the factory settings Computer Setup menus The menu tables in this section provide an overview of Computer Setup options Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information View identification information for the computer and the batteries in the system View specification informati...

Page 80: ...password or master password DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLock support TPM Embedded Security requires an administrator password Change TPM Trusted Platform Module Embedded Security device state at restart The following options are available Do Nothing enabled by defaul...

Page 81: ...Test Verifies the system components needed for starting the computer F3 Run In Test Runs a comprehensive check on system memory F4 Hard Disk Test Runs a comprehensive self test on any hard drive in the system Select To do this Language Change the Computer Setup language Boot Options Set a Startup Menu delay in seconds Enable disable Custom Logo disabled by default Enable disable Display Diagnostic...

Page 82: ... by computer model Enable disable secondary battery fast charge enabled by default Enable disable HP QuickLook 2 enabled by default Enable disable Virtualization Technology select models only disabled by default Enable disable TXT Intel Trusted Execution Technology select models only disabled by default Enable disable Dual Core CPU select models only enabled by default Enable Disable Unified Exten...

Page 83: ... by computer model Enable disable secondary battery fast charge enabled by default Enable disable HP QuickLook 2 enabled by default Enable disable Virtualization Technology select models only disabled by default Enable disable TXT Intel Trusted Execution Technology select models only disabled by default Enable disable Dual Core CPU select models only enabled by default Enable Disable Unified Exten...

Page 84: ...rd devices on the advanced port replicator Enable disable the 1394 port AMT Options all are disabled by default All AMT options are disabled by default Enable disable Firmware Verbosity Enable disable AMT Setup Prompt CTRL P Enable disable USB Key Provisioning Support Enable disable Unconfigure AMT on Next Boot Enable disable Terminal Emulation Mode Enable disable Firmware Progress Event Support E...

Page 85: ...5 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 5...

Page 86: ...mm 8 0 mm Width 45 7 mm 45 7 mm 45 7 mm 45 7 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 1 5 ms 3 ms 3 ms Average 12 ms 12 ms 13 ms 13 ms Maximum 21 ms 21 ms 24 ms 24 ms Logical blocks 488 397 1...

Page 87: ...et Family IRQ17 High Definition Audio Controller Intel ICH9 Family USB universal Host Controller 2938 Marvel Yukon 88E8072 PCIE Gigabit Ethernet Controller IRQ18 Intel ICH9 Family USB universal Host Controller 2939 Intel ICH9 Family USB universal Host Controller 2936 IRQ19 Intel ICH9 Family USB2 Enhanced Controller 293C IRQ20 Intel ICH9 Family USB2 Enhanced Controller 293A Intel ICH9 Family USB un...

Page 88: ...tural Keyboard 061 Motherboard Resource 062 Microsoft ACPI Compliant Embedded Controller 063 Motherboard Resource 064 Standard 101 102 Key or Microsoft Natural Keyboard 065 Motherboard resources 066 Microsoft ACPI Compliant Embedded Controller 067 Motherboard resources 070 Motherboard resources 070 077 System CMOS real time clock 080 Motherboard resources 081 091 Direct memory access controller 09...

Page 89: ...y PCI Express Root Port3 2944 7000 701F ICH9M E M SATA AHCI Controller 7020 703F ICH9 Family USB universal Host Controller 2936 7040 705F ICH9 Family USB universal Host Controller 2935 7060 707F ICH9 Family USB universal Host Controller 2934 7080 709F ICH9 Family USB universal Host Controller 2939 70A0 70BF ICH9 Family USB universal Host Controller 2938 70C0 70DF ICH9 Family USB universal Host Con...

Page 90: ...nction 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 64 KB 000C0000 000CFFFF Video BIOS 64 KB 000E8000 000FFFFF System BIOS 00100000 XFFFFFFF Extended memory based on memory installed X 1 0000000 FEDFFFFF PCI bus FED00000 FED003FF High precision event timer FEE01000 FFFFFFFF PCI bus ...

Page 91: ... used in the computer Some screws listed in this section are available in the Screw Kit spare part number 501498 001 Phillips PM2 0 5 0 captive screw Where used 6 captive screws that secure the hard drive cover to the computer screws are secured by C clips Color Quantity Length Thread Head diameter Black 6 5 0 mm 2 0 mm 5 0 mm ...

Page 92: ...enance and Service Guide Screw listing Phillips PM2 0 3 0 screw Where used 2 screws that secure the hard drive bracket to the system board Color Quantity Length Thread Head diameter Silver 2 3 0 mm 2 0 mm 5 0 mm ...

Page 93: ... Where used 1 Two screws that secure the WLAN module to the system board 2 Two screws that secure the WWAN module to the system board Where used 2 screws that secure the modem module to the system board Color Quantity Length Thread Head diameter Black 6 4 0 mm 2 0 mm 5 0 mm ...

Page 94: ...Screw listing Torx T8M2 0 8 0 screw Where used 6 screws that secure the keyboard to the computer Where used 3 screws that secure the top cover to the base enclosure Color Quantity Length Thread Head diameter Black 9 8 0 mm 2 0 mm 4 5 mm ...

Page 95: ...e Guide 7 5 Torx T8M2 0 5 0 screw Where used 2 screws that secure the hinge cover to the computer Where used 2 screws that secure the top cover to the base enclosure Color Quantity Length Thread Head diameter Black 4 5 0 mm 2 0 mm 4 5 mm ...

Page 96: ...g Phillips PM2 0 5 0 screw Where used 2 screws that secure the top cover to the base enclosure Where used One screw that secures the audio connector board to the base enclosure Color Quantity Length Thread Head diameter Black 8 5 0 mm 2 0 mm 5 0 mm ...

Page 97: ...Screw listing Maintenance and Service Guide 7 7 Where used One screw that secures the speaker to the base enclosure Where used 4 screws that secure the system board to the base enclosure ...

Page 98: ...e screw that secures the Bluetooth module to the base enclosure Where used 1 One screw that secures the display converter cable to the system board 2 Two screws that secure the display panel cable to the system board Color Quantity Length Thread Head diameter Black 4 4 0 mm 2 0 mm 4 0 mm ...

Page 99: ...w listing Maintenance and Service Guide 7 9 Torx T8M2 5 6 0 screw Where used 4 screws that secure the display assembly to the computer Color Quantity Length Thread Head diameter Black 4 6 0 mm 2 5 mm 5 0 mm ...

Page 100: ...Screw listing Phillips PM2 5 7 0 captive screw Where used 6 captive screws that secure the fan heat sink assembly to the system board screws are secured by C clips Color Quantity Length Thread Head diameter Silver 6 7 0 mm 2 5 mm 5 0 mm ...

Page 101: ...ed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you sh...

Page 102: ...uter 1 Select Start All Programs Maintenance Backup and Restore Center 2 Follow the on screen instructions to back up your entire computer select models only or your files Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings ...

Page 103: ...purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide 3 Restart the computer and then press f8 before the Windows operating system loads 4 Select Repair your computer 5 Follow the on screen instructions For additional information on recovering information using the Windows tools perform a search for these ...

Page 104: ...ers booklet included with the computer ÄCAUTION Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate reco...

Page 105: ... You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up Store personal files in the My Documents folder and...

Page 106: ...up all personal files 2 Click Start All Programs Accessories System Tools Backup The Backup or Restore Wizard opens 3 Click Restore files and settings and then click Next 4 Follow the on screen instructions For additional information on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs ÄCAUTION The recovery process ref...

Page 107: ...Maintenance and Service Guide 9 1 9 Connector pin assignments 1394 Pin Signal 1 TPB 2 TPB 2 TPA 4 TPA ...

Page 108: ...nce and Service Guide Connector pin assignments Audio in microphone Audio out headphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground ...

Page 109: ...ide 9 3 External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock ...

Page 110: ...9 4 Maintenance and Service Guide Connector pin assignments RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused ...

Page 111: ...Connector pin assignments Maintenance and Service Guide 9 5 RJ 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused ...

Page 112: ...9 6 Maintenance and Service Guide Connector pin assignments Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground ...

Page 113: ... all countries and regions The requirements listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum curr...

Page 114: ...PT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a tw...

Page 115: ... When you remove these components handle them carefully Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site...

Page 116: ... assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 ...

Page 117: ...verter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel ...

Page 118: ...nel frame 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel ...

Page 119: ...de down 17 Remove the backlight frame from the display panel ÅWARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame ...

Page 120: ...m the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight ...

Page 121: ...umber 3 4 3 14 battery removal 4 8 spare part number 3 4 3 14 4 8 battery bay 2 12 battery light 2 5 battery release latch 2 12 Bluetooth compartment 2 7 Bluetooth module enabling disabling 5 6 5 7 removal 4 25 spare part number 3 4 3 11 4 25 boot options 5 5 bottom components 2 12 business card slot 2 7 button components 2 3 buttons ctrl alt del 2 11 Esc 2 11 external WWAN antenna 2 7 info 2 9 2 ...

Page 122: ...6 disk sanitizer 5 4 display assembly removal 4 27 spare part numbers 3 3 3 14 4 27 display components illustrated 2 2 recycling 11 1 display inverter removal 11 3 display release latch 2 7 display switch 2 3 docking connector 2 12 drive light 2 5 DriveLock passwords 5 4 Driver Recovery disc 8 6 E electrostatic discharge 4 2 equipment guidelines 4 4 Esc button 2 11 esc key 2 4 ExpressCard slot ena...

Page 123: ...rk 2 11 RJ 11 2 11 RJ 45 2 11 jog dial 2 11 K key components 2 4 keyboard removal 4 17 spare part numbers 3 3 3 13 4 17 keyboard light 2 2 keyboard light button 2 2 2 7 keys esc 2 4 fn 2 4 2 6 function 2 4 numeric keypad 2 4 Windows applications 2 4 Windows logo 2 4 L left side components 2 9 2 10 light components 2 5 lights battery 2 5 caps lock 2 5 drive 2 5 keyboard 2 2 num lock 2 5 power 2 5 T...

Page 124: ... 2 11 RTC battery removal 4 23 spare part number 3 4 3 11 4 23 Rubber Kit spare part number 3 4 3 13 S Screw Kit contents 3 10 spare part number 3 10 3 13 screw listing 7 1 SD Card Reader 2 8 security cable slot 2 8 security level setting 5 8 security menu 5 4 serial number 3 1 4 6 serial port enabling disabling 5 8 service considerations cables 4 1 connectors 4 1 overview 4 1 plastic parts 4 1 se...

Page 125: ...light 2 5 volume scroll zone 2 3 volume up light 2 5 W webcam enabling disabling 5 6 5 7 location 2 2 webcam light 2 2 Windows applications key 2 4 Windows Backup utility 8 6 Windows logo key 2 4 Windows recovery 8 6 wireless antenna components 2 1 wireless light 2 9 2 10 wireless switch enabling disabling 5 6 5 7 location 2 9 2 10 WLAN antenna 2 1 WLAN module enabling disabling 5 6 5 7 removal 4 ...

Page 126: ...Index 6 Maintenance and Service Guide Index ...

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