HP 10 2101 User Manual Download

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HP 10 Plus 2201 Tablet and HP 10
2101 Tablet

Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

Summary of Contents for 10 2101

Page 1: ...HP 10 Plus 2201 Tablet and HP 10 2101 Tablet Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only ...

Page 2: ...ors or omissions contained herein First Edition June 2014 Document Part Number 778902 001 Product notice This guide describes features that are common to most models Some features may not be available on your tablet Software terms By installing copying downloading or otherwise using any software product preinstalled on this tablet you agree to be bound by the terms of the HP End User License Agree...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ...eplacement preliminary requirements 10 Tools required 10 Service considerations 10 Plastic parts 10 Cables and connectors 10 Drive handling 11 Grounding guidelines 11 Electrostatic discharge damage 11 Packaging and transporting guidelines 13 Workstation guidelines 13 Equipment guidelines 14 5 Removal and replacement procedures 15 Back cover 15 Battery 16 Speakers 18 Wifi antenna 19 GPS antenna 21 ...

Page 6: ...Display panel cable 29 System board 32 6 Power cord set requirements 36 Requirements for all countries 36 Requirements for specific countries and regions 36 7 Recycling 38 Index 39 vi ...

Page 7: ...light display panel 10 1 in 1280 800 in plane switching IPS antiglare 10 point MultiTouch diagonal capacitive wide viewing angle auto rotate selectable tempered glass light emitting diode LED backlight display panel Memory Supports 2 GB DDR3L 1600 MHz system memory integrated onto system board Supports 1 GB DDR3L 1600 MHz system memory integrated onto system board Storage Supports 16 GB eMMC stora...

Page 8: ...SB 2 0 with OTG support Micro SD Card Reader slot Micro SIM slot Audio jack 3 5 mm with microphone HDMI port Power requirements Supports a 2 cell 7700 mAh USB charging battery Supports a 5 V 3 A USB cable AC adapter Operating system Preinstalled Android 4 4 2 Serviceability End user replaceable parts AC adapter and USB cable 2 Chapter 1 Product description ...

Page 9: ...tion Item Component Item Component 1 Power button 6 Micro USB port 2 Volume control buttons 7 Micro HDMI port 3 Microphone 8 Micro SD Card Reader slot 4 Front facing webcam 9 Speakers 5 Audio out headphone Audio in microphone jack 3 ...

Page 10: ...blet part number and serial number The tablet part number 1 and serial number 2 are located on the tablet back cover This information may be needed when travelling internationally or when contacting support 4 Chapter 3 Illustrated parts catalog ...

Page 11: ...o focus HD rear facing webcam includes cable and double sided adhesive 782649 001 6 2 0 MP fixed focus HD front facing webcam includes cable and double sided adhesive 782648 001 7 Microphone includes cable and double sided adhesive 756038 001 8 Battery 2 cell 7700 mAh USB charging includes cable and double sided adhesive 784326 001 9 I O bracket 784324 001 10 Display panel cable For use only on HP...

Page 12: ...d 1 0 GB of system memory for use only on HP 10 2101 Tablet models 791103 001 12 Display panel assembly includes TouchScreen cable 10 1 in 1920 1200 FHD antiglare 10 point MultiTouch diagonal capacitive wide viewing angle auto rotate selectable tempered glass LED backlight display panel assembly for use only on HP 10 Plus 2201 Tablet models 782399 001 10 1 in 1280 800 IPS antiglare 10 point MultiT...

Page 13: ...tiglare 10 point MultiTouch diagonal capacitive wide viewing angle auto rotate selectable tempered glass LED backlight display panel an Allwinner A31 ARM Cortex A7 quad core 1 0 GHz processor 2 0 GB of system memory 16 GB eMMC system storage and a 1 cell 7700 mAh lithium polymer USB charging battery 780486 001 HP 10 2101 Tablet equipped with a 10 1 in 1280 800 IPS antiglare 10 point MultiTouch dia...

Page 14: ...klight display panel an Allwinner A31 ARM Cortex A7 quad core 1 0 GHz processor 2 0 GB of system memory 16 GB eMMC system storage and a 1 cell 7700 mAh lithium polymer USB charging battery 782396 001 Back cover includes rear facing webcam lens 782397 001 10 1 in 1280 800 IPS antiglare 10 point MultiTouch diagonal capacitive wide viewing angle auto rotate selectable tempered glass LED backlight dis...

Page 15: ...3 001 System board equipped with an Allwinner A31 ARM Cortex A7 quad core 1 0 GHz processor 1 0 GB of system memory and 16 GB eMMC system storage for use only on HP 10 2101 Tablet models 791104 001 System board equipped with an Allwinner A31 ARM Cortex A7 quad core 1 0 GHz processor 2 0 GB of system memory and 16 GB eMMC system storage for use only on HP 10 Plus 2201 Tablet models Sequential part ...

Page 16: ...can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the tablet be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the tablet Cables must be handled with extreme care to avoid damage Apply only...

Page 17: ...ve to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry ...

Page 18: ...ble shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of a bench worker 6 000 V 800 V 400 V Removing DIPS from a plastic t...

Page 19: ... to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use cond...

Page 20: ...the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Non conductive foam Conductive countertop workstations with ground cords of one megohm resistance Static dissi...

Page 21: ...ber Back cover includes rear facing webcam lens 782396 001 Before disassembling the tablet follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet Re...

Page 22: ... it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 15 WARNING To reduce potential safety issues use only the battery provided with the tablet a replacement battery provided by HP or a compatible battery purchased from HP CAUTION Rem...

Page 23: ...d in the following sequence 1 Black battery cable 2 White battery cable 3 Red battery cable 2 Release the tape 1 that secures the speaker and antenna cables to the battery 3 Pull the battery adhesive release tabs 2 as far as they will go 4 Remove the battery 3 Battery 17 ...

Page 24: ...hut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 15 Remove the speakers 1 Unsolder the battery cables from the system board in the following sequence 1 Black battery cable 2 White battery cable 3 Red battery cable 2 Unsolder th...

Page 25: ...1 screws 4 that secure the speakers to the display panel assembly 6 Remove the speakers 5 Reverse this procedure to install the speakers Wifi antenna NOTE The Wifi antenna is included in the Antenna Kit spare part number 784327 001 Before removing the Wifi antenna follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut...

Page 26: ...e following sequence 1 Black battery cable 2 White battery cable 3 Red battery cable 2 Unsolder the Wifi antenna cable 1 from the contact point on the system board 3 Release the tape 2 that secures the Wifi antenna cable to the battery 20 Chapter 5 Removal and replacement procedures ...

Page 27: ...OTE The GPS antenna is included in the Antenna Kit spare part number 784327 001 Before removing the GPS antenna follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devic...

Page 28: ...e following sequence 1 Black battery cable 2 White battery cable 3 Red battery cable 2 Unsolder the GPS antenna cable 1 from the contact point on the system board 3 Release the tape 2 that secures the GPS antenna cable to the battery 22 Chapter 5 Removal and replacement procedures ...

Page 29: ... 5 0 MP HDR auto focus HD rear facing webcam includes cable and double sided adhesive 782649 001 Before removing the rear facing webcam follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disco...

Page 30: ...ing sequence 1 Black battery cable 2 White battery cable 3 Red battery cable 2 Release the zero insertion force ZIF connector 1 to which the rear facing webcam cable is attached and then disconnect the rear facing webcam cable from the system board 24 Chapter 5 Removal and replacement procedures ...

Page 31: ...0 MP fixed focus HD front facing webcam includes cable and double sided adhesive 782648 001 Before removing the front facing webcam follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnec...

Page 32: ...the following sequence 1 Black battery cable 2 White battery cable 3 Red battery cable 2 Release the ZIF connector 1 to which the front facing webcam cable is attached and then disconnect the front facing webcam cable from the system board 26 Chapter 5 Removal and replacement procedures ...

Page 33: ...he display panel assembly The front facing webcam is attached to the display panel assembly with double sided adhesive 4 Remove the front facing webcam and cable Reverse this procedure to install the front facing webcam Front facing webcam 27 ...

Page 34: ... 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 15 Remove the microphone 1 Unsolder the battery cables from the system board in the following sequence 1 Black battery cable 2 White battery cable 3 Red battery cable 2 Unsolder the microphone cables 1 from the contact points on the system board NOTE When installing the microphone the red microphone c...

Page 35: ... 2201 Tablet models 782650 001 For use only on HP 10 2101 Tablet models 782647 001 Before removing the display panel cable follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all ext...

Page 36: ...or display panel cable removal instructions for and HP 10 2101 Tablet models 2 Release the system board ZIF connector 1 to which the display panel cable is attached and then disconnect the display panel cable from the system board 3 Release the display panel assembly ZIF connector 2 to which the display panel cable is attached and then disconnect the display panel cable from the display panel asse...

Page 37: ...IF connector 1 to which the display panel cable is attached and then disconnect the display panel cable from the system board 6 Release the display panel assembly ZIF connector 2 to which the display panel cable is attached and then disconnect the display panel cable from the display panel assembly 7 Remove the display panel cable 3 Reverse this procedure to install the display panel cable Display...

Page 38: ... Equipped with an Allwinner A31 ARM Cortex A7 quad core 1 0 GHz processor and 1 0 GB of system memory for use only on HP 10 2101 Tablet models 791103 001 Before removing the system board follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet b...

Page 39: ...tery cable 3 Red battery cable 2 Disconnect the rear facing webcam cable 1 from the system board 3 Disconnect the front facing webcam cable 2 from the system board 4 Unsolder the microphone cables 3 from the contact points on the system board 5 Unsolder the GPS antenna cable 4 from the contact point on the system board System board 33 ...

Page 40: ...m board ZIF connector 3 varying by tablet model to which the display panel cable is attached and then disconnect the display panel cable from the system board 10 Release the system board ZIF connector 4 to which the TouchScreen cable is attached and then disconnect the TouchScreen cable from the system board 11 Remove the six Phillips PM1 6 4 1 screws 1 that secure the system board to the display ...

Page 41: ...12 Remove the I O bracket 2 The I O bracket is available using spare part number 784324 001 13 Remove the system board 3 Reverse this procedure to install the system board System board 35 ...

Page 42: ...0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler m...

Page 43: ... A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conduct...

Page 44: ...in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 38 Chapter 7 Recycling ...

Page 45: ...on 3 removal 25 spare part number 5 8 25 G GPS antenna removal 21 spare part number 5 8 21 graphics product description 1 grounding guidelines 11 guidelines equipment 14 grounding 11 packaging 13 transporting 13 workstation 13 H HDMI port 3 headphone jack 3 I I O bracket removal 35 spare part number 5 8 35 J jacks audio in 3 audio out 3 headphone 3 microphone 3 M memory product description 1 micro...

Page 46: ...y product description 2 Speaker Kit spare part number 5 8 18 speakers location 3 removal 18 spare part number 5 8 18 storage product description 1 system board removal 32 spare part numbers 5 9 32 T tablet major components 5 spare part numbers 7 8 transporting guidelines 13 U USB extension cable spare part number 7 8 USB port 3 V video product description 1 volume control button 3 W webcam removal...

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