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Instruction Manual

Washing Machine

Front Loading

Model

BD-120XGV
BD-100XGV

BD-120GV
BD-100GV

Thank you for purchasing a Hitachi front loading washing 
machine.

 

 

Please read this Instruction Manual carefully for proper 
operation of the machine.

 

Please keep this Instruction Manual for future reference.

For household use only

Contents

Preparation for use

Environmentally Friendly Waste Disposal ...

2

Hints and Tips for Eco-friendly Washing .....

2

Parts and Accessories ...................................

3

Safety Instructions .........................................

4

Precautions for using the wireless 
LAN function ...................................................

7

How to Install the Washing Machine ............ 10
Control Panel and Display ............................. 16
Use with smartphones ................................... 19
Before You Start Washing ............................. 26

Operation

How to Use the Washing Machine ................ 27

Control your Washing Machine with 
your Smartphone ............................................ 29
How to View the App ...................................... 30

When the "NEW" symbol appears in the 
App version information ................................ 31
Checking the MAC address ........................... 32
How to put the detergent and softener ......... 33
Program Overview .......................................... 36

How to Use the Washing Machine 
Program ........................................................... 38

Maintenance

Convenient Usage .......................................... 43
In Case of Emergency .................................... 46
Care and Maintenance ................................... 47
Troubleshooting ............................................. 58
Error Codes ..................................................... 65
Speci

fi

cations ................................................. 66

EN

3CS

ONLY

Summary of Contents for BD-100GV

Page 1: ...ies 3 Safety Instructions 4 Precautions for using the wireless LAN function 7 How to Install the Washing Machine 10 Control Panel and Display 16 Use with smartphones 19 Before You Start Washing 26 Operation How to Use the Washing Machine 27 Control your Washing Machine with your Smartphone 29 How to View the App 30 When the NEW symbol appears in the App version information 31 Checking the MAC addr...

Page 2: ...or To prevent playing children from being trapped and endangered ensure that the door locking mechanism is disabled If you wish to discard this product please contact your local authorities or dealer and ask for the correct method of disposal Hints and Tips for Eco friendly Washing Keep to the load limit of each program Your washing machine automatically adjusts the operating time and amount of wa...

Page 3: ...rgent Liquid Bleach Dispenser for the Auto dosing function Liquid Detergent Fabric Softener Cover Dispenser For model BD 120GV BD 100GV Fabric Softener Dispenser Powder Detergent Powder Bleach Liquid Detergent Dispenser for Prewash Powder Detergent Powder Bleach Liquid Detergent Dispenser for Main Wash Do not use liquid detergent into the Main Wash dispenser when using the Prewash program Packed I...

Page 4: ... a malfunction if the drum is still rotating when the door is open In this case never touch the drum nor laundry inside and stop using the washing machine immediately and contact your local service center for repair This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been give...

Page 5: ...rvice agent or repairing shops appointed by the manufacturer in order to avoid a hazard Child safety Keep packaging out of reach of children and babies Æ Danger of suffocation Do not let children climb onto the washing machine or open the drum door and do not leave a box or chair near the washing machine which could enable children to climb onto it Æ This may cause injury Children should be superv...

Page 6: ...o not lean on or put weight on the opened door of the washing machine Æ This may cause damage to the washing machine Do not attempt to open the door while it is operating Do not put heavy objects liquid filled containers or equipment which produces heat e g oven rice cooker etc on the washing machine Æ This may damage the washing machine or the surface of the worktop Do not insert your fingers or ...

Page 7: ...ons instructions z Keep cardiac pacemakers away from the device Radio waves from a wireless LAN may affect the operation of a cardiac pacemaker If you have a cardiac pacemaker please consult your doctor before using this device Precautions for using the wireless LAN function We shall not be liable for any damage caused by misuse malfunction or any other failure of this product by you or any third ...

Page 8: ...oduct causes harmful interference to a mobile identification radio station immediately change the frequency of use or stop emitting radio waves Consult with the consultation service counter for advice on connecting to a smartphone or network to avoid interference such as the installation of partitions 3 If any other problems arise involving harmful radio interference from this product to specified...

Page 9: ...e not shown in the text 1 iPhone is a trademark of Apple Inc registered in the US and other countries The trademark iPhone is used under license from Apple Inc Ltd App Store is a service mark of Apple Inc 2 Google Play Google Play logo and Android and trademarks or registered trademarks of Google LLC 3 Wi Fi is a registered trademark of Wi Fi Alliance 4 Wi Fi Protected SetupTM WPATM WPA2TM are tra...

Page 10: ...e unit Failure to earth the unit may cause electric shock if an electric leak takes place Dimensions W 600 mm D 650 mm Maximum door opening angle 110 H 850 mm Where to install the washing machine M Install the appliance on a flat hard floor to avoid excessive vibration and noise M Do not install the unit in humid places such as a bathroom or places that are exposed to wind and rain M Keep the mini...

Page 11: ...ort e g when moving 20 25 mm Do not remove these hose holders Remove the transport bolt out 20 25 mm Then use your hand to pull straight out Insert the cover caps Wear gloves before removing the transport bolts to prevent injury Hose and cable length Connection on the left side Optimum Water Pressure 0 03 0 8 MPa Use cold water from the tap Water Supply Hose max 100 cm min 60 cm Water Drain Hose A...

Page 12: ... the water supply hose to the tap and check connection points for water tightness Model with ONE TOUCH JOINT water supply hose 1 Untighten the upper connector screw Upper connector Rubber packing Middle connector Fixing screw In case the diameter of the tap is large remove the guide plate Guide plate Connector 2 Push the upper connector up till the rubber packing is in tight contact with the tap T...

Page 13: ...art sold at a specialist outlet Secure the drain hose to prevent from slipping out from joint pipe 60 100 cm Joint pipe M Do not bend twist crush or pull out bend or step on the drain hose Use the hose guide to prevent the drain hose from kinking M Do not detach the drain hose from the rear panel of the washing machine Drainage into a wash basin Using the packed in hose guide Secure the drain hose...

Page 14: ... the washing machine into an extension lead or power strip with multiple sockets Level Adjustment M All four adjustable feet must be firmly on the ground The washing machine must not wobble M Check the alignment of the washing machine with a spirit level and adjust the feet if it s not aligned Loosening 1 Elevating Lock nut Adjustable leg Loosen the lock nut by unscrewing in the arrow direction 1 ...

Page 15: ...er The washing machine does not operate when you switch power on The power cord has cracks There are abnormal vibrations and sounds during operation There is a smell of burning Before the first wash Select the Cotton program with water temperature at 60ºC setting and allow the unit to wash without clothing This will remove residues and water that may have been left in the drum during manufacturing...

Page 16: ...he symbol is shown on the display 5 Prewash button Child Lock Hold3s Prewashes heavily soiled items before the main wash The symbol is shown on the display Pour the powdered detergent into the dispenser This unit cannot be used Prewash program if the Auto dosing function is not enabled For model BD 120XGV BD 100XGV Child lock To prevent accidental operation by children this disables the operation ...

Page 17: ...ssive foam in the drum Washing time is prolonged due to the washing machine will be pouring in extra water to remove excessive foam This is not a malfunction Remaining time may be turned back when The symbol is shown on the display so that operation is completed in a longer time than the remaining time displayed at the start C Imbalance in the drum Washing time is prolonged due to the washing mach...

Page 18: ...on cannot operate in the Tub Wash Hot Tub Wash and Spin When you want to change the input amount Æ page 34 14 Liquid Detergent button For model BD 120XGV BD 100XGV Press this button when want to put liquid detergent into tub automatically during washing process This function cannot operate in the Tub Wash Hot Tub Wash and Spin When you want to change the input amount Æ page 34 15 Remote button For...

Page 19: ...ur provider internet service provider Dial up and smartphone tethering are not available There is a wireless LAN router installed Please use a wireless LAN router that can be configured for encryption methods WPA2 or WPA both TKIP or AES The router must be compatible with either IEEE802 11b g n 2 4GHz band only We do not support the 5GHz band communication standard Mobile routers are not guarantee...

Page 20: ...f the subscriber of the smartphone used For instructions on how to install the application please refer to your smartphone s user manual 2 Open the application and read the Terms of Use carefully After installing the application successfully Open the application and read the Terms of Use carefully then click to accept the terms of use Step 1 Read the Terms of use carefully Step 2 If you accept the...

Page 21: ...led The SSID of your wireless LAN router is the name that appears in the Wi Fi settings of your smartphone If you do not know the SSID and password of your wireless LAN router depending on your wireless LAN router it may be written as encryption key or security key Please refer to the instruction manual of the wireless LAN Step 1 If Wi Fi setting is off switch it to ON Wi Fi setting screen on smar...

Page 22: ...ake sure the SSID of your wireless LAN router is displayed Step 4 Tap Next Step 5 Press the Easy Connect button on your wireless LAN router Step 6 Tap Next Then follow the instructions for operate the washing machine Step 2 Tap Simple connection 2 Operate the washing machine 1 Press to turn on the power 2 Press and hold for more than 3 seconds There will be 3 digits illuminate in the remaining tim...

Page 23: ...d the user name Please wait until on both steps Step 3 Set reminder Step 4 Tap Next Step 6 Tap Setup completed Step 5 Set the standard amount of liquid detergent and fabric softener Step 2 Tap End Step 1 Set the unit name and user name Half width symbols such as and cannot be used and number of words should br within 16 characters The Simple connection setup is complete ...

Page 24: ...ake sure the SSID of your wireless LAN router is displayed Step 4 Tap Next Step 5 Enter your router password Step 6 Tap Next Then follow the instructions for operate the washing machine Step 2 Tap Manual connection 2 Operate the washing machine 1 Press to turn on the power 2 Press and hold for more than 3 seconds There will be 3 digits illuminate in the remaining time display Ex 3 Press 2 times wi...

Page 25: ... then turn it back on Step 1 Exit the application and go to the Wi Fi setting screen of your smartphone Step 2 Select the SSID of the washing machine Model name_ then return to the application Wi Fi setting screen on smartphone 4 Operate the application on the smartphone Please wait a moment while the pairing process is completed Follow the on screen instructions to set the name of the unit and th...

Page 26: ...e efficiency or may cause a water leak Depending on the detergent brand detergent may remain undissolved when the water pressure is low or when the water temperature is low Æ Page 53 Care and Maintenance Cleaning the detergent dispenser Do not use liquid detergent input Dispenser Main Wash when using the Prewash option For model BD 120GV BD 100GV If use Prewash program Please on Auto dosing functi...

Page 27: ...omatically switches itself off Press the Power On Off button again to turn power on 3 Select and adjust the program Select a program with the Program button The duration of the selected program is shown on the display as a guide Actual washing time may vary depending on the conditions Use the option buttons to set additional functions Æ Page 16 Control Panel and Display Æ Page 36 Program Overview ...

Page 28: ...evel and the temperature up to 55 C Press the Start Pause button to pause the selected program The door lock is automatically released after about 5 seconds when the water level and temperature are safe You can then open the door and add your clothes Close the door and press the Start Pause button again to restart the program Note It is not recommended to add a large amount of clothes as the washi...

Page 29: ...u to make changes The display and sound indicate when the setting is complete Lights off No setting Beep To release the remote control standby state Lights on With setting Bleep To set the remote control standby state When the remote control standby mode is set Symbolic Door lock lights up to prevent the door or lid from being opened and the door or lid is locked When the communication lamp is fla...

Page 30: ...Machine The name of the connected washing machine is displayed The name of the washing machine can be changed using the Menu button Status of the Unit The status of the unit is displayed If you tap the button while the announcement is being displayed the details of the notification will be displayed There is a notification display There is no Notification display Notice displays Top Page Displays ...

Page 31: ...ne s software NOTICE The following illustration is an example of a display The display screen is subject to change as the application is updated 1 Operation of the washing machine Press to turn it on Please make sure that the Wireless LAN function setting of the washing machine is set to On The wireless LAN function Æ Page 44 Setting of the wireless LAN function 2 Smartphone App operation Step 1 T...

Page 32: ...s bellow Please follow the on screen instructions Step 1 Select MAC address check Step 4 Check the displayed MAC address Step 3 Tap Next to proceed to the next screen Step 5 Tap OK to completed Step 2 Follow the displayed process to change the unit to Paring Mode Pr2 If paring has already taken place You can find the MAC addresses of a washing machine that has been paired follow the steps bellow S...

Page 33: ...ener dispenser still contains deteriorated detergent softener ingredients there is a risk of blockages in the pathways Do not use highly viscous detergents softeners or those that have solidified or separated into a jelly like material If the machine will not be used for a long period of time it should be cleaned Otherwise mildew may occur Æ P 53 57 Condensation may occur in the manual loading sec...

Page 34: ...press To increase the amount press Check the recommended amount of liquid detergent or fabric softener to use If this information is not available please contact the detergent manufacturer 4 Press to set up When changing the type of liquid detergent or fabric softener Clean the dispenser mounting part of the automatic loading section first If different types are mixed together they can clog the au...

Page 35: ...ng off Ligth off Set Amount level Normal First press Set Amount level Less Second press Set Amount level More Third press The display changes each time you press If you selected the AI wash program you can choose between No setting and With setting Detergent amount standard for the automatic loading of liquid detergent With setting more or less detergent cannot be set as it is adjusted automatical...

Page 36: ...en dehydrating wet clothing Silent This program is used when you want to wash quietly Tub Wash This program is used when you are worried about dirt and odors on the drum Please do not put laundry Wool This is a program for your wool laundry with symbol and Rinse Spin When use BD 120XGV BD 100XGV Please download the program from the application This program is used to rinse and spin laundry Synthet...

Page 37: ...Cold 30 C 400 1200 r min No Spin _ 4 kg 4 kg Cold 60 C 400 1600 r min No Spin 3 kg 3 kg Cold 30 C 40 C 1200 r min No Spin 2 kg 2 kg 40 C 400 1600 r min 4 kg 4 kg 40 C 400 1200 r min 4 5 kg 4 5 kg Cold 30 60 C 400 1200 r min No Spin 5 kg 5 kg Cold 30 60 C 400 1600 r min 12 kg 10 kg 400 1600 r min 4 5 kg 4 5 kg Cold 30 90 C 400 1200 r min No Spin Cold 1200 r min 3 kg 3 kg Cold 30 C 400 r min No Spin...

Page 38: ...els with Autodosing function and this function activated it is not necessary to fill detergent bleach and fabric softener manually Using Cotton Program Operation 1 Open the tap 2 Put the laundry in the drum fill detergent softener and then close the door 3 Press the Power On Off button to turn on the power 4 Select Cotton program the indicator light on the program button will flash 5 Press the Sta...

Page 39: ...um by following these instructions Fold a large cloth such as duvet blanket as shown in the figure Place a cloth into the drum by facing both ends of cloth towards the back of the drum Drum Facing both ends of cloth towards the back of the drum The cloth should not exceed this line 3 Fill detergent softener and then close the door 4 Press the Power On Off button to turn on the power 5 Select Duvet...

Page 40: ... Care program the indicator light on the program button will flash 5 Press the Start Pause button to start operation Using Daily 38 Program Operation 1 Open the tap 2 Put the laundry in the drum fill detergent softener and then close the door 3 Press the Power On Off button to turn on the power 4 Press the Special Program button to select Daily 38 program the indicator light on the program button ...

Page 41: ...Using Rinse Spin Program BD 120GV BD 100GV only Operation 1 Put the laundry in the drum and then close the door 2 Press the Power On Off button to turn on the power 3 Press the Special Program button to select Rinse Spin program the indicator light on the program button will flash 4 Press the Start Pause button to start operation Using Download Program BD 120XGV BD 100XGV only At the shipment from...

Page 42: ...d while the washing machine is operating The Auto Self Clean function is automatically canceled when Rinse Hold is set No spinning is set Depending on the type and degree of dirt some dirt may not be removed by using the Auto Self Clean function If the washing machine is seldom used some dirt may not be removed by using the Auto Self Clean function To clean the tub more completely we recommend usi...

Page 43: ...On Interior lighting setting For model BD 120XGV BD 100XGV After finishing the washing the lighting inside the tub will be on for 3 hours until the glass door is opened the laundry is removed and the glass door is closed the lighting will off 3 hours is set at the time of shipment from factory when you want to change the setting please follow the procedure Press to turn on the power Press and hold...

Page 44: ...AN function For model BD 120XGV BD 100XGV You can switch between Off On for the wireless LAN function When the wireless LAN function is set to Off you cannot set the pairing or operate or check the status from a smartphone Cannot be set when on the washing machine is off or blinking Press to turn on the power Press and hold at least 3 seconds Numbers are displayed on the remaining time display Wai...

Page 45: ...ining time display If you press the display of disappears and the setting is deleted Press to turn off the power If you delete initialize all the registered information when the washing machine is not connected to the wireless LAN router the settings of the dedicated application will remain You must also delete the unit from the application by opening the application Æ Menu Æ Connection setup Æ De...

Page 46: ...ened as follows 1 Press to turn off the power and disconnect the mains plug When the power is on in the event of malfunction of the door lock 2 Open the Drain Cover Insert a thin slim object such as a flat blade screwdriver or a handle of spoon fork into the slot of the Drain Cover to open it Pull out the drain tube and remove the drain plug to drain the water Pull the Door Look Release downwards ...

Page 47: ...ed contact of hairpins or other objects with the drum or the use of water contaminated with iron dust or red rust Leaving chlorine bleach detergent or fabric softener in the drum for a long period of time At the end of operation water may drip from the water inlet into the water supply channel wipe it off with a soft cloth If you are concerned about dirt and odor in the drum operate the Tub Wash o...

Page 48: ...tion Press to turn off the power 3 Turn the union nut in the direction of the arrow and disconnect the water supply hose Residual water in the water supply hose may drip Place a container such as a bucket at the end of the water supply hose or use a cloth to catch the water Union nut 4 Remove any debris from the water inlet filter with a toothbrush Remove the water inlet filter with pliers and cle...

Page 49: ...g the Auto Self clean function Once every 1 2 months if you are not using Auto Self clean continuously If you want to operate Hot Tub Wash please download from the application to use Please do not put clothes in the drum while using this program How to use CAUTION When using a washing tub cleaner ensure ventilation Do not put the washing tub cleaner etc first If you start with 3L or more of water ...

Page 50: ... indicated use approximately 200mL Do not use oxygen bleach or kitchen bleach A large amount of bubbles will be generated which may cause equipment failure or water leakage When putting it in the drum be careful not to get it on the surface of the machine If it does wipe it off immediately CAUTION When use Hot Tub Wash program do not put the washing tub cleaner because Hazardous gas may be generat...

Page 51: ...ilter Preparation Perform a spin operation before removing the drain filter to confirm that the water has been drained Select the Spin program and start to drain remaining water in the drum Make sure to drain the water first otherwise a lot of hot water may come out Operate Spin Close the door press to turn on the power Press to select the spin program Press to start 1 Open the door and pull out t...

Page 52: ...owly withdraw 4 Remove drain and wash away Remove only foreign matter such as drain without rubbing the rubber packing If you wipe off the lubricant white grease on the rubber packing it will be difficult to turn the drain filter If it is very dirty clean it with a toothbrush or cotton swab 5 Install the drain filter Insert the drain filter as far as it will go Turn the knob to the right until it ...

Page 53: ...spenser becomes jelly like Cleaning the liquid detergent and fabric softener dispenser For model BD 120XGV BD 100XGV 1 Open the door of the washing machine 2 Hold the handle of the liquid detergent dispenser or fabric softener dispenser and pull it straight up to remove it If you tilt the liquid detergent dispenser or fabric softener dispenser the liquid detergent or fabric softener may spill or d...

Page 54: ... Rinse the dirt inside the dispeser Rinse the inside of the dispeser until there is no foaming or sliminess If it is extremely dirty soak it in hot water about 40 C for about 10 minutes and wipe it off with a damp cloth Liquid detergent Fabric softener dispenser Float cover Float When you install the float please check if the light blue side of the float faces down When installing float cover push...

Page 55: ...th hot water about 40 C Fill with the hot water up to Max mark 2 Close the cover of the liquid detergent dispenser 3 Follow the instructions below to start the cleaning operation You cannot use the fabric softener and setting at the same time Press to turn on the machine Press for at least 3 seconds Press and hold the button after the tone and the number will appear in the remaining time display P...

Page 56: ...achine Press for at least 3 seconds Press and hold the button after the tone and the number will appear in the remaining time display Press and select 4 minutes or 9 hours Each time you press the button the display switches between More and Less and the time will be shown in the remaining time display 4 Press to start the machine After the time set above has elapsed the machine will beep and turn ...

Page 57: ... or drip Wipe it off with a soft cloth 1 2 Press the button Gently pull out the liquid detergent fabric softener dispenser Door 3 Clean the inside of the dispenser Rinse the dirt inside the dispenser Rinse the inside of the dispenser until there is no foaming or sliminess If it is extremely dirty soak it in hot water about 40 C for about 10 minutes and wipe it off with a damp cloth Pull up Softene...

Page 58: ...e that your wireless LAN router is switched on Please check your wireless LAN router s instruction manual and turn it on Make sure that the SSID and password e g encryption key or security key of your wireless LAN router are correct Make sure that your wireless LAN router is not in stealth mode SSID hidden Please disable the stealth mode before pairing Please refer to your wireless LAN router s us...

Page 59: ...in paying attention to the following information If you do not get a mark on Step 1 When you press the wireless connection button on the wireless LAN router make sure it is connected to the 2 4GHz band For the wireless LAN router s status when you press the wireless connection button please refer to the instruction manual of the wireless LAN router When you change the washing machine to pairing mo...

Page 60: ...r Ensure the SSID of the wireless LAN router to which your smartphone is connected is in the 2 4GHz band when pairing Æ p 24 Please make sure that you have entered the correct password encryption key or security key for your wireless LAN router in the application Æ p 24 I do not know the SSID or password for my wireless LAN router Check the instruction manual of your wireless LAN router The passwo...

Page 61: ...and the mode of communication between the washing machine and the smartphone the display on the application may differ from the washing machine s operating status The time remaining displayed in the App is different from the time remaining displayed on the device Depending on the state of the server and the communication between the washing machine and the smartphone the display on the application...

Page 62: ...t frozen Straighten the water inlet hose Clean the water inlet filter See page 48 Displayed remaining time changes Washing time may be prolonged if the load is unbalanced as the washing machine tries to correct the imbalance Washing time may be prolonged when there is too much foam as the additional action of eliminating it is necessary The remaining time is continually corrected and may change du...

Page 63: ...he softener dispenser There s detergent powder residue in the detergent dispenser You may have used too much detergent You may have poured detergent in the detergent dispenser when it was wet Wipe the water away before adding detergent Use the appropriate amount of detergent Wipe the water away before adding detergent The washing machine switches off during operation There may be noise from other ...

Page 64: ... of water when the drum is rotated manually The sound of water flowing when the drum is turned by hand when the machine is not running This is the sound of the water in the balance ring which is used to balanced This is not a malfunction Tapping noise comes out at spin start This is normal Tapping sound is generated when laundry touches to the laundry protection bulge on the laundry inlet This is ...

Page 65: ...ing only one item may result in imbalance C08 The door is open The door may be open The door may not be closed completely Check the door and close firmly C09 The door will not unlock Laundry may be exceeded rated load and door is pushed from inside Switch power off and press the door to close tightly Hold that position and switch power on and wait until the door lock is released C18 Can not spin N...

Page 66: ...of the washer Water pressure 0 03 0 8 MPa 0 3 8 kgf cm2 Dimensions W 600 mm x D 650 mm x H 850 mm Weight 68 kg Model BD 120GV Power supply See the rating plate attached to the rear of the washer Water pressure 0 03 0 8 MPa 0 3 8 kgf cm2 Dimensions W 600 mm x D 650 mm x H 850 mm Weight 68 kg Model BD 100GV Power supply See the rating plate attached to the rear of the washer Water pressure 0 03 0 8 ...

Page 67: ...67 Memo ...

Page 68: ...3WPL147262 ...

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