background image

SERVICE MANUAL

LED TV

Chassis

MSD3393

This service information is designed for experienced repair technicians only and is not designed for use by the general public. 
It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to 
service or repair the product or products dealt with in this service information by anyone else could result in serious injury or death.

WARNING

55E3500d

Model No.

Summary of Contents for 55E3500d

Page 1: ...ngs or cautions to advise non technical individuals of potential dangers in attempting to service a product Products powered by electricity should be serviced or repaired only by experienced professional technicians Any attempt to service or repair the product or products dealt with in this service information by anyone else could result in serious injury or death WARNING 55E3500d Model No ...

Page 2: ...d Assemble 4 1 Remove the Pedestal 6 8 8 8 8 11 14 14 4 2 Remove the Back Cover 14 4 3 Remove the Adhesive Tape 14 4 4 Remove the Main Board 15 4 5 Remove the Speaker 15 4 6 Remove the Remote Control Board 16 5 Installation Instructions 17 5 1 External Equipment Connections 17 5 2 HDMI Connections 21 6 Operation Instructions 24 6 1 Front Panel Controls 6 2 Back Panel Controls 6 3 Universal Remote ...

Page 3: ...le shooting 38 9 1 Simple Check 38 9 2 Main Board Failure Check 9 3 Panel Failure 39 46 8 1 How to enter into the factory model 8 2 How to update software 35 36 8 Measurements and Adjustments 32 8 3 How to enter into the Hotel Model 37 ...

Page 4: ...instructions in the literture accompanying the appliance 1 3 2 Be careful to the electrical shock 7R SUHYHQW GDPDJH ZKLFK PLJKW UHVXOW LQ HOHFWULF VKRFN RU UH GR QRW H SRVH WKLV 79 VHW to rain or excessive moisture This TV must not be exposed to dripping or splashing water DQG REMHFWV OOHG ZLWK OLTXLG VXFK DV YDVHV PXVW QRW EH SODFHG RQ WRS RI RU DERYH WKH 79 1 3 3 Electro static discharge ESD Som...

Page 5: ... UHFHLYHU RQO WKH WHVW WXUHV VSHFL HG LQ WKLV VHUYLFH PDQXDO CAUTION R QRW FRQQHFW WKH WHVW WXUH JURXQG VWUDS WR DQ KHDW VLQN LQ WKLV UHFeiver 3 Do not spray chemicals on or near this receiver or any of its assemblies 4 Unless specified otherwise in this service manual clean electrical contacts only by applying the following mixture to the contacts with a pipe cleaner cotton tipped stick or compar...

Page 6: ... static electricity Such components commonly are called Electrostatically Sensitive ES Devices Examples of typical ES devices are integrated circuits and some field effect transistors and semiconductor chip components The following techniques should be used to help reduce the ncidence of component damage caused by static by static electricity 4 Use only an anti static type solder removal device So...

Page 7: ...ibed in the table below Note A note provides information that is not indispensable but may nevertheless be valuable to the reader such as tips and tricks Caution A caution is used when there is danger that the reader through incorrect manipulation may damage equipment loose data get an unexpected result or has to restart part of a procedure Warning A warning is used when there is danger of persona...

Page 8: ...lay 16 7M No of Preset Channels OSD Language English Color System NTSC Audio System DK BG I M L L Audio Output Power Built in W 10W 2 Audio Output Power outer W No Total Power Input W 128W Voltage Range V Power Frequency Hz 50 60Hz Net Weight KG 13 4 Gross Weight KG 13 9 Net Dimension MM Packaged Dimension MM AC 100 240V Cable 1 135 Air 2 69 ATV DTV 1242x62x720mm 1242x260x767mm ...

Page 9: ... 08 Service Manual Model No 3 Location of Controls and Components 3 1 Board Location No Description 3 2 Main Board A Board A Board Mainboard B Board Power Supply B Board ...

Page 10: ...5 POWER ON OFF 6 5VSTB 7 5V 8 5V 9 GND 10 GND 11 GND 12 12V 13 12V Notes J 16 Pin 3 Backlight on off The system can turn on or turn off the backlight of TFT LCD Panel through the power supply unit path J 16 Pin 6 System power on standby System board will use this pin to control system power J 16 Pin 2 Control the luminance of backlight The system can generate the PWN signal to control the strength...

Page 11: ...peaker connector J 17 Pin number Signal name Description 1 RSPK RSPK 2 RSPK RSPK 3 LSPK LSPK 4 LSPK LSPK Pin number Signal name Description 1 LED_R LAMP RED 2 LED_G LAMP GREEN 3 4 IR REMOTE CONTROL 5 GND GND 6 5V POWER FOR REMOTE 7 KEY1 KEY0 10 GND 8 9 NC STANDBY ...

Page 12: ...Function Description Supply power for Main board Panel 3 3 2Connectordefinition Service Manual Model No 11 CON201 Pin number Signal name 1 GND 2 GND 3 4 5V 5 POWER ON OFF 6 5VSTB 7 5V 8 5V 9 GND 10 GND 11 GND 12 12V 13 12V NC ...

Page 13: ...3 4 LED Panel 12 Service Manual Model No LSC550HN01 K01 ...

Page 14: ...Clock 12 Rx1 A N Odd LVDS Signal 37 GND Ground 13 Rx1 A P Odd LVDS Signal 38 Rx2 D N Even LVDS Signal 14 Rx1 B N Odd LVDS Signal 39 Rx2 D P Even LVDS Signal 15 Rx1 B P Odd LVDS Signal 40 Rx2 E N Note 2 Even LVDS Signal 16 Rx1 C N Odd LVDS Signal 41 Rx2 E P Note 2 Even LVDS Signal 17 Rx1 C P Odd LVDS Signal 42 NC NOTE1 18 GND Ground 43 NC NOTE1 19 Rx1CLK LVDS Clock 44 GND Ground 20 Rx1CLK LVDS Cloc...

Page 15: ...set input is 8bit LVDS signal Keep Echannel level 0 Pin No 24 Pin No 40 Pull up 3 3V with 1 5kohm resistor Pin No 25 Pin No 41 Pull down GND with 1 5kohm resistor Note 4 Pin number which starts from the left side a Power GND pins should be connected to the LCD s metal chassis b All power input pins should be connected together c All NC pins should be separated from other signal or power Fig The di...

Page 16: ...UHDU FRYHU faces upward 5HPRYH WKH WKUHH VFUHZ IURP WKH UHDU FRYHU LQGLFDWHG ZLWK ż 7KHQ UHPRYH WKH SHGHVWDO 4 2Remove the Back Cover 5HPRYH WKH WKHVH VFUHZ LQGLFDWHG RQ JXUH DERYH E ż 7KHQ UHPRYH WKH EDFN FRYHU IURP WKH unit Service Manual Model No 14 4 1 Remove the Pedestal 4 3 Remove the adhesive tape ...

Page 17: ...4 4 Remove the Main board 5HPRYH WKH 0DLQ ERDUG Service Manual Model No 15 J1 J2 J16 J17 LVFRQQHFWHG WKH FRXSOHU 4 5 Remove the speaker Take out the speaker ...

Page 18: ...4 6 Remove the remote control take out the Remote Control and Keypad Assembly Service Manual Model No 16 4 7 Remove the Power Supply ...

Page 19: ...l cable not included to the ANT IN jack on the back of your TV DVD combo then connect the other end of the cable into the antenna or cable TV wall outlet To improve picture quality from an antenna in a poor signal area install a signal DPSOL HU If you need to split the antenna signal to connect two TVs install a two way splitter Service Manual Model No 17 ...

Page 20: ...e Input impendance 75 unbalanced STEPS PC Be sure both the TV and computer are powered off 1 Connect a VGA and audio cable 2 Connect the power cord 3 Turn on the TV switch to PC mode 4 Turn on the PC USB AV Y Pb Pr VGA HDMI3 PC AUDIO HEADPHONE HDMI2 MHL 18 ...

Page 21: ...PC INSTALLATION PRESET MODE 1 2 3 4 5 6 640 480 800 600 1024 768 1280 1024 60 60 60 60 31 47 37 88 48 36 63 98 RESOLUTION V Freq Hz H Freq KHz 1366 768 1920 1080 60 60 47 71 67 50 19 ...

Page 22: ...t located on the back of your TV You can connect a VCR cable box or other video equipment to these jacks Please see the diagram below You may also need to refer to the owner s manual of the device that you are trying to connect The HDMI2 port is MHL enabled You can connect MHL devices such as the compatible mobile phones and tablets NOTE a USB to HDMI cable is required to connect a mobile phone or...

Page 23: ... menu When the source device DVD player or Set Top Box supports DVI How To Connect 1 Connect the source device to HDMI port of this TV with a HDMI to DVI cable not supplied with this product 2 A separated audio connection is necessary 3 If the source device has an analog audio output connector connect the source device audio output to DVI Audio In port located on the PC port How To Use If the sour...

Page 24: ...Cable sample HDMI Cable not supplied with the product HDMI to DVI Cable not supplied with the product Analog Audio Cable Stereo to RCA type not supplied with the product Service Manual Model No 22 ...

Page 25: ... Use the attached power cord only Ŷ I WKH SRODUL HG FRUG GRHV QRW W LQWR D QRQ SRODUL HG RXWOHW GR QRW DWWHPSW WR OH RU FXW WKH EODGH W LV WKH XVHUCV UHVSRQVLELOLW WR KDYH DQ electrician replace the obsolete outlet Ŷ I RX FDXVH D VWDWLF GLVFKDUJH ZKHQ WRXFKLQJ WKH XQLW DQG WKH XQLW IDLOV WR IXQFWLRQ simply unplug the unit from the AC outlet and plug it back in The unit should return to normal oper...

Page 26: ...I1 1 Remote control sensor 2 Indicator LED RED STANDBY 3 Panel keys 3 2 30 30 1 1 SOURCE Display the input source menu 2 MENU Display main MENU 3 V V Adjust sound level In MENU mode press V or V to adjust the item that you selected 4 CH CH In TV mode press CH or CH to change the channel up and down In MENU mode press CH or CH to select items 5 STANDBY Press this button to turn the unit ON from STA...

Page 27: ...und settings 12 Open the channel list in TV mode 13 Show the input source menu 14 Switch to the HDMI2 MHL input 15 Press to go to the last viewed channel 16 Switches the TV sound on or off 17 Press to open the on screen display OSD menu 18 Exit the on screen display 19 Press to change the aspect ratio 20 Press to cycle through the available picture modes 21 Press to confirm selections in an on scr...

Page 28: ...D FUTIAN DISTRICT SHENZHEN Custom 2 12 Wednesday March 19 2014 VGA AUDIO LINEIN_L0 R0 EUA2113 UD3 3 3V_TUNER AL0O AR0O L R 1 8VA DC DC 3 3VA MSD3393 128PIN DSP AC100V 240V SPIDF OUTPUT COAXIAL POWER BOARD TDA18273 ONBOARD RF IN FRONT PANEL SY8008B 12V SPI FLASH SY8008B 1 15V DC DC VGA RGB USB PORT HDMI 3 IR KEY0 KEY1 IF ATSC TUNER 3 3V_TUNER BLOCK DIAGRAM DVD_CVBS CN202 AV 32Mbit DC DC SY8008B UD9...

Page 29: ...K RD36 NC 1K C2 10uF C2 10uF RD146 100K RD146 100K Q2 AO3407 Q2 AO3407 RD63 4 7K RD63 4 7K CD92 0 1uF CD92 0 1uF R169 120R R169 120R RD39 NC 10K RD39 NC 10K RD157 NC 100R RD157 NC 100R RD143 47K RD143 47K QD4 NC 3904 QD4 NC 3904 3 2 1 R159 4 7K R159 4 7K C46 0 1uF C46 0 1uF RD140 100K RD140 100K 10uF C711 10uF C711 QD7 3904 QD7 3904 3 1 2 CD96 10uF CD96 10uF RD37 NC 2 2K RD37 NC 2 2K SRQ3 NC SRQ3 ...

Page 30: ... 为 了 MHL_VBUS EN 以 和 公 版 的 软 件 保 持 一 致 复 位 时 间 130MS KEY PAD 把 Pin58从 网 络 ARC_DET 改 成 了 ARC_DET_DVD_ON OFF R284 0R R284 0R R239 NC 4 7K R239 NC 4 7K C276 2 2uF C276 2 2uF R131 33R R131 33R RD42 10K RD42 10K C278 100pF C278 100pF R117 68R R117 68R C167 2 2uF C167 2 2uF C275 2 2uF C275 2 2uF R124 220K R124 220K R103 68R R103 68R R127 0R R127 0R C123 2 2uF C123 2 2uF R146 27R R146 27R R137 100R R137 ...

Page 31: ...R723 NC 0R 47K R723 NC 0R 47K NC 10uF C310 NC 10uF C310 C72 2 2uF C72 2 2uF R731 NC 100K R731 NC 100K RD69 150R RD69 150R CD22 1uF 1000pF CD22 1uF 1000pF C739 1uF C739 1uF RD22 NC 10K RD22 NC 10K R426 100R R426 100R RD9 10K RD9 10K RD87 NC 75R RD87 NC 75R R116 NC 10K R116 NC 10K RD8 270K RD8 270K R906 NC 0R R906 NC 0R C716 NC 0 1uF C716 NC 0 1uF RD107 10K RD107 10K C459 100pF C459 100pF R768 NC 0R...

Page 32: ... 10uF C144 10uF RD186 22R RD186 22R CD167 0 1uF CD167 0 1uF CD172 82pF CD172 82pF C138 0 1uF C138 0 1uF C143 100pF C143 100pF LD28 220nH 120mA LD28 220nH 120mA R145 0R R145 0R CD185 33pF CD185 33pF RD177 1k RD177 1k CD182 6 8nF CD182 6 8nF RD178 0R RD178 0R YD1 16MHz YD1 16MHz RD182 220R RD182 220R RD180 100R RD180 100R CD176 0 1uF CD176 0 1uF UD11 RFIN UD11 RFIN 1 2 3 4 5 6 7 8 9 10 RD187 22R RD1...

Page 33: ...Service Manual Model No 7 2 Wiring Connection Diagram 31 1 2 4 3 NO N ame 1 2 3 4 Connection Wire For Remote and Keyboard Connection Wire For Speaker LVDS Wire Connection Wire Power For Mainboard ...

Page 34: ...ptions Press to select press to adjust OK 3 In this menu you can adjust the Menu language Closed Caption Press to select press to adjust SETUP menu adjust the sleep timer time zone Restore Default etc OK 3 1 Closed Caption Note 1 2 Audio language is available in ATSC TVmode only Auto volume is available only when the input signal volume is too large or there is distortion 1 CC Mode Switch the clos...

Page 35: ...hing the English rating control level EXEMPT C C8 G PG 14 18 4 LOCK MENU In this menu you can change the password and adjust the vchip settings Enter the password to enter the lock menu The factory default password is 0000 4 1 Change Password 1 old password Input the old password 2 new password Input the new password 3 Confirm password Input the new password again Enter Enter 4 2 System Lock When ...

Page 36: ...tic manner 8ans General but inadvisable for young children May be viewed by a wide public audience but could contain scenes disturbing to children under 8 who cannot distinguish between imaginary and real situations Recommended for viewing with paren 13ans Over 13 years Could contain scenes of frequent violent scenes and in tense violence 16ans Over 16 years Could contain frequent violent scenes a...

Page 37: ...nce of each signal source 4 SSC to adjust the spectrum for passing the EMC test 5 special set 1 2hour off for Aging test 2 WDT watch dog 3 white pattern set pure color output for the panel used at the checking and aging test for panel 4 reset 5 set the recorder 6 set power on screen display 6 QMAP adjust adjust color quality 7 PEQ set sound EQ 8 sw information to check the sofeware information 9 U...

Page 38: ...e You should reset TV after update Note When Upgrade on the process please don t Power Off Haier MSD3393 F W upgrade with USB SOP Step 1 Ready for F W Upgrade 1 1 Prepare a USB memory 1 2 Copy the software file merg bin from your computer to the USB memory and remove it from computer s USB port Step 2 F W Upgrade 2 1 AC ON 8 2 How to update software ...

Page 39: ...hannel 6 Start Menu Display 7 Input Source Change 8 Save to USB 9 Loaking 10 Volume Default Hotel mode switch Panel key lock Hotel mode can adjust the maximum volume Hotel mode locking TV signal source Hotel mode locking program channels Hotel Mode menu is displayed Hotel mode is to display the Source U disk data will be cloned into the machine TV related equipment will be copied to the system U d...

Page 40: ...Service Manual Model No 9 Trouble shooting 9 1 Simple check 38 ...

Page 41: ...ave sound Check if there is 12V at Pin35 in J1 No Replace the QD6 Yes Check if there is aboat 3V at PIN2 PIN3 of J16 Yes No Replace the main board Change LVDS wire Service Manual Model No No picture but h 9 2 Main board failure check 41 ...

Page 42: ...sound input signal No Check the input source Yes Check if there is input at Pin3 Pin12 of UD3 Check if there is signal at C715 and RC728 No check the signal input circuit of C715 C728 Yes Change UD3 No Check the speakers Service Manual Model No check the signal input circuit of C738 C739 and U702 No Yes Check if there is 12V at Pin15 and Pin28 of UD3 Change LD3 Change FB6 FB8 FB9 FB10 40 ...

Page 43: ...s Change U1 No 41 Check if there is voltage pressure in the J16 pin7 pin8 5V pin12 pin13 12V Check if the voltage pressure of J16 Pin5 is high voltage pressure More than 2 5V Check if the voltage pressure of LD23 1 2V U104 1 8V LD22 3 3V Yes Change UD9 U104 or UD8 No ...

Page 44: ...er cord to the socket Check if there is voltage pressure in pin6 of J16 5V Replace Remote Yes Replace the Power board Still having problems Change Mainboard Check if LD23 1 2V U104 1 8V LD22 3 3V is working No Chang U1 Yes Chang UD9 or U104 or UD8 No 42 other can t control Control Board or key board ...

Page 45: ...is correct Poor sound Change sound system No Update the software and make the reboot or change the Mainboard Still having problems For ease of use recommend that customer format the picture and sound settings in the automatic option 43 ...

Page 46: ...r to relative instructions in the Manual for color adjust No No Yes Yes Check out of picture and sound system of this channel Change the channel to the right sound system PAL M N NTSC M No color for some channel program black and white Still having problems Updata the software and make the reboot or change the maiboard 44 k and white ...

Page 47: ...6 No No Yes Yes Replace U1 How to know whether the Power board is broken Still having problems Check if Main board LVDS wire Panel are in good condition No Reconnect the power cord with the outlet to Power board Yes No Check if the break in the power circuit Replace the Power board 45 Check if there is 5V at pin7 pin8 and 12V at Pin12 pin13 in J16 ...

Page 48: ...normally 2 Verify if the Mainboard output the right On Off signal to power board 3 Verify if the Mainboard output the LVDS singalto panel T con board 4 Verify if the software is the right version of this model 5 Change the LVDS wire to check if it s broken 46 3 Other problem Power board not work 1 Verify if the power cord connect well 2 check if the power supply if working normally check if the po...

Page 49: ...or cracking Dim or L D TCP Sunken TCP lead cracking ACF bonding short Awful environment and something electric enter into LCD Mis align between TCP and Panel Panel failure TCP failure V Dim Vertal gray line V L D Vertical color line light or dark forever H B D Horizontal bar H Dim Horizontal gary line H L D H o r i z o n t a l line light or dark forever ...

Page 50: ...er Bubble Bladder in Polarizer Bladder between Polarizer and top glass Polarizer Scratch Polarizer Scratch Tine or rigidity arose F M i n s i d e Polarizer Eyewinker inside Polarizer Eyewinker inside Polarizer Circuit Abnormal Display Abnormal Display 1 Chip lose action 2 IC ahort or jointiog bad 3 Pannel and vsc connect bad Flashing B r i g h t a n d d a r k display alternately 47 ...

Page 51: ...display Maybe caused by surge current and EDS Black Screen B L normal only Black screen display FIIcker Crosstalk LCD Vcom imbalance Abnormal Color Only color abormal Capacitance improper bring crosstalk inside LCD pannel Abnormal Color Only color abnormal 1 Chip lose action 2 I C s h o r t o r jointion bad 3 Pannel and vsc connect bad ...

Page 52: ...ss between wire and electrode B L dark B L brightness darker than normal Connect badnessShort between wire and electrode B L wire damaged B L wire damaged Operation abnormal or systemic noise B L wire open Without backlight Operation abnormal or systemic noise B L shut down B L shutdown in sometime Short bitween lamp housing and wire Because consume power too much F M F M inB L white balck Rotundi...

Page 53: ...ription Phenomena Failure cause Mechanlcal or B L Light leakage Brightness at bottom of LCM brighter than normal B L unit badness Uniformity B L brightness asymmetric Sheet in B L unit is uneven Mount hole Lack screw or screw damage Lack screw Screw damage ...

Page 54: ...Sincere Forever Haier Group Haier Industrial Park No 1 Haier Road 266101 Qingdao China http www haier com Printed in China ...

Reviews: