Installation Guidelines
and Operation of
Ratio:Feeder® Series J Plus Injectors
GETTING TECHNICAL ASSISTANCE
The H.E. Anderson Company
is dedicated to assisting our customers with installation
and use of our products. Our technical staff are available each weekday from 8:30am to
4:30pm central time. You may call us toll free at
1-800-331-9620
from anywhere in the
U.S.A. and Canada. If no one is available, we will promptly return your call.
Before you call,
we suggest that you review this manual. You may find the answer to
your question here. But even if you do not, reviewing the manual will help us to help
you.
There is some information
you should have available when you call. You should know
the model and serial number of your control unit. Also, you should note the number of
pumpers of each type, and their model numbers (found on the front brass flange below the
stroke control shaft). We may not need all this information, but having it available at the start
can sometimes save a lot of time and trouble.
For additional owners manual for
any
H.E. Anderson Company product, please visit our
http://heanderson.com/manuals.php
.
Before returning items for repair or credit, please fill out, print and enclose the Return
Information Form, on our website at
http://heanderson.com/return.php
, with your return.
Please ship items to:
H.E. Anderson Company
2100 Anderson Drive
1
UNPACKING
Please open and inspect your
package upon receipt. Your package
was packed with great care and all
the necessary packing materials to
arrive to you undamaged. If you do
find an item that is broken or
damaged, you must contact the
delivering carrier to report the claim.
