Grosvenor IT31 User Manual Download

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Version 1.0 August 2019

IT31 Terminal

User Guide

www.grosvenortechnology.com

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Summary of Contents for IT31

Page 1: ...ument are acknowledged as the trademarks of their respective owners No part of this document may be reproduced in any form or by any means for any purpose without the written permission of Grosvenor Technology Whilst we make every effort to ensure the accuracy of our publications Grosvenor Technology assumes no responsibility or liability for any errors or inaccuracies that may appear in this docu...

Page 2: ... 5 Software 7 System Start up 8 Terminal Setup 9 Accessing the Terminal Setup 9 Application Menu 10 Firmware Menu 11 Services Menu 12 Settings Menu 13 Date and Time 13 Region and Language 14 Display 14 Sound 14 Network 15 Reader 16 Biometric 17 IO Boards 18 USB menu 18 Diagnostics Menu 19 Using TELNET 20 Using RS 232 20 ...

Page 3: ...To reboot the terminal 24 To terminate the current application 24 To enter the bootloader recovery menu 24 Special Key Shortcuts 24 The Bootloader Recovery Menu 25 Deploying a Terminal Using a USB Memory Stick 26 Deploying a Terminal Using a Network Connection 26 Application Deployment 26 Hardware Options 27 Main System Unit 27 Reader Modules only popular assemblies listed 28 Communications Module...

Page 4: ...eters can be downloaded over the Internet or uploaded via USB memory stick About this Guide This IT31 Terminal is intended for users who will be responsible for installing and configuring the IT31 terminal It is aimed at users who need to understand how to configure the terminal remotely connect to the terminal and how to install applications onto the terminal Related Documents You should also ref...

Page 5: ...Page 5 Features This section summarises the hardware and software features of the IT31 terminal shown below ...

Page 6: ...tion and navigation keys USB interfaces for Flash Memory Stick Bar Code Scanner Modular hardware Biometric interface Reader interface Wiegand Clock and Data Barcode i Class Mifare Serial reader interface Battery backed real time clock Internal sound system Internal microphone Ethernet 10 100 baseT with Power over Ethernet capabilities USB I O expansion module ...

Page 7: ...m configuration data with additional recovery partitions Networking protocols supported IP static DHCP FTP TELNET SSH SSL VNC UPnP NTP AssistIT feature for remote support Multi language and locale support Software developer toolkit available Applications can be written in Python using an API to access the hardware SQLite database support for applications ...

Page 8: ...e terminal continually displays the prompt to enter the Terminal Setup With the Factory App installed the following keys are active from the launch screen F3 USB Setup Installs application from a USB memory stick This option is only available if a USB memory stick with an application installation package is fitted See Deploying a Terminal Using a USB Memory Stick on page 26 F4 Exit Exits the appli...

Page 9: ...be accessed PIN Entry Screen The default PIN is 1905 note that you can change this if required see The Terminal PIN on page 22 for details The available Terminal Setup menus are as follows Terminal Setup Screen Application used for managing the installed application See Application Menu on page 10 Firmware used for managing the firmware properties See Firmware Menu on page 11 Services used to enab...

Page 10: ...the firmware will check for application updates periodically 20 minutes past every hour and install a new version automatically Update This forces the firmware to check for an application update immediately If one is found you are given the choice to update or not Remove This permanently removes the installed application and its associated database from the terminal Backup Restore Allows the appli...

Page 11: ...re is to check for new firmware updates The check is executed 30 minutes past every hour If a newer version of the firmware is found it will be automatically downloaded and installed Update This forces the firmware to check immediately for a firmware update If one is found you are given the option to update or not Change PIN This allows you to set a new PIN This PIN is entered before entering the ...

Page 12: ...server on the Internet The NTP service uses port 123 UDP to connect to the server For NTP to work this port must not be blocked SSH Enable this to run a Secure Shell on the terminal which allows remote users to log in to the terminal s shell securely SSH provides a secure alternative to TELNET and does not transmit passwords in plain text A SSH client program is required on the remote computer The...

Page 13: ...n The following zones are supported America Eastern Standard Central Standard Mountain Standard Pacific Standard Europe Western European Central European Eastern European Moscow Time Customized Use this option if a customised time zone needs to be created Specify time zone using the uClibc TZ environment variable specified in the format stdoffset dst offset start time end time For example UK time ...

Page 14: ... English Hungary Ireland Italy Japan Luxembourg French Luxembourg German Netherlands Norway Bokmål Norway Nynorsk Poland Portugal Russia Singapore Chinese Singapore English Slovakia Slovenia Spain South Korea Sweden Switzerland French Switzerland German Switzerland Italian Taiwan Turkey United Kingdom United States Sound These settings change the default volume test playback and microphone operati...

Page 15: ...ction using optional USB adaptor After selecting this option the user must configure the connection method DHCP Select for dynamically supplied IP address SSID After scanning allows selection of the Wi Fi networks available Key Management Allows the entry of a WPA PSK type key where network encryption protection is used DHCP Select this if the terminal is to be dynamically supplied with an IP addr...

Page 16: ...the incoming data from the reader Proximity decoders Currently supported data formats Type 100 CMP 26 bit Type 101 CMP 37 bit Type 102 10304 Type 103 8 32 Bit Type 104 Corporate 1000 Mifare decoders Currently supported data formats Type 105 Mifare 32 Bit CSN Type 106 Mifare 56 Bit CSN Type 107 Mifare UID Type 108 Mifare CSN Type 109 Mifare Application Magnetic decoders Currently supported data for...

Page 17: ... 0004405100693 1st swipe of badge is shown bit length decoder used and so on Biometric When this menu is selected the terminal automatically detects whether a biometric reader is fitted If detected then the following selections can be made otherwise the message No biometric unit installed will appear Info Module Displays the model firmware details of the biometric reader Test Sensor This prompts t...

Page 18: ...tick you will be presented with the following options Depending on what files are present on the memory stick you can do one of the following Install firmware image IT3100 fw bin Install application app Restore backup itbackup Please note that if an application installation package is detected you will be given the option of installing Please refer to the IT Terminal Application Deployment Manual ...

Page 19: ...gle com Firmware update URL working Application update URL working Send Ping This option prompts you to Enter a hostname to ping and displays the results Check AssistIT This option allows you to confirm whether AssistIT can connect successfully NTP Info Displays information concerning the NTP operation status NTP Test Tests and displays the status of the NTP server connections the default timeserv...

Page 20: ... you are logged in shell commands can be run Note The TELNET service must be enabled as part of the terminal configuration See Services Menu on page 12 Using RS 232 The log in messages are the same as the TELNET session Note In order to connect using RS 232 a specialist cable assembly is required Using SSH The log in messages are the same as the TELNET session Note The SSH service must be enabled ...

Page 21: ...age 14 Using VNC If the VNC service is enabled on the terminal it is possible to control the keyboard remotely by using a VNC Client viewer program on the remote computer The example below uses UltraVNC viewer to remotely control the terminal The connection screen is as follows Once connected the remote terminal s live display is shown in a window on the computer s desktop The keyboard on the remo...

Page 22: ..._cfgit_pin 12345 The Login password The terminal Login password is used by TELNET SSH and FTP to log in into the system It can only be changed from the terminal s shell for example using TELNET By default no password is set We recommend that you set a password as soon as possible to ensure security of the terminal To change the password on the command line enter a command of the following format c...

Page 23: ...l reset the PIN to the default value 1905 Lost Login password If the remote Login password has been lost and the PIN is known the terminal can be reset to factory defaults by using the Reset to Factory Defaults option on the terminal s Firmware set up menu See Firmware Menu on page 11 This clears all user application and data from the terminal In addition to this recovery software can be written t...

Page 24: ...key the other is located in the top right corner of the keyboard overlay near the F5 key The keys will beep when pressed To reboot the terminal hold down both secret keys and the Enter key at the same time To terminate the current application Hold down the F1 F5 and Enter keys at the same time The current application will terminate and the default application launcher will be displayed To enter th...

Page 25: ...ontain any valid data the terminal will not start up F4 USB Recover This allows the firmware to be re programmed The emergency recovery files it3100 linux gz and it3100 rootfs jffs2 must reside in the top level folder on the memory stick Note the use of the LEDs LED1 Green if kernel is programmed successfully red on failure LED2 Green if rootfs programmed successfully red on failure LED2 Amber whi...

Page 26: ...application file into the IT Install directory Copy the firmware image file required into the directory optional Note You must ensure that there is only one application file and one firmware file per terminal type within the IT Install directory Some applications support loading a pre configuration file as part of their wizard Such file must be named as itcfg APPLICATION NAME xml for example itcfg...

Page 27: ... System Unit Code Number Description IT31 LG IT31 front panel processor board display BP 001 DG IT31 back panel Designed for simple installation Custom IT terminals use a back panel with various mounting and cable entry possibilities to meet a wide range of installation situations The back panel includes clip in cable entry plates to allow secure installations without the need to remove or re wire...

Page 28: ...der clock and data output RM KAN IT RS Kantech reader module RM KERI IT RS Keri Pyramid prox reader RM LUM M320 IT Lumidigm biometric finger reader module RM MAG IT RS Mag stripe reader Track 1 or Track 2 RM MIF IT Mifare reader module IT RM PAX IT RS Paxton prox reader module RM SP 4750 IT31 Suprema capacitive biometric finger reader RMK 5VPRX IT RS Generic 5V reader mounting plate RMK 12VPRX IT ...

Page 29: ...IFI I USB IT USB WI FI Dongle Internal CM WIFI E USB IT USB WI FI Adaptor with Antenna External The CM POE IT is an optional plug in module to the IT31 Front Panel which enables the terminal to be powered via the Ethernet connection from a IEEE802 3af standard PoE switch CM POE HC IT CM WIFI I USB IT CM WIFI E USB IT ...

Page 30: ...ostics The EM BB HC IT RS is a power supply back up battery module capable of running the terminal under power supply fail conditions Based on a lithium polymer battery the module will typically run the IT31 for 2 hours and is compatible with all power options including PoE Advanced diagnostics allow charge state voltage current and temperature to be remotely monitored EM BB HC IT RS The EM IO USB...

Page 31: ...ary Equipment Code Number Description AE BP ISRT KIT01 Back panel insert kit AE INJ POE PHI01 POE injector with integral PSU AE PSU PT 12VDC 12VDC plug top PSU AE PSU WM 12VDC 12VDC wall mount PSU AE USB SAN 4GB USB flash drive 4 GB ...

Page 32: ...Email HCM EMEAsupport grosvenortechnology com Telephone 44 0 1202 621711 Web www grosvenortechnology com Page 32 ...

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