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OWNER’S

MANUAL

Indoor Unit

3VIR09HP115V1AH
3VIR12HP115V1AH
3VIR09HP230V1AH
3VIR12HP230V1AH
3VIR18HP230V1AH
3VIR24HP230V1AH

MODELS:

CAT NO:GREE_VIREO_GEN3_OWNERS MANUAL_08122022

Thank you for choosing our product.
Please read this Owner’s Manual carefully before
operation and retain it for future reference.

To download an electric version of this manual visit 

https://gree-comfort-dev.web.app/system-documentation/

 

Summary of Contents for Vireo GEN3 3VIR09HP115V1AH

Page 1: ...AH 3VIR24HP230V1AH MODELS CAT NO GREE_VIREO_GEN3_OWNERS MANUAL_08122022 Thank you for choosing our product Please read this Owner s Manual carefully before operation and retain it for future reference To download an electric version of this manual visit https gree comfort dev web app system documentation ...

Page 2: ...ucts worldwide has gone into your unit Please read this owner s manual carefully before operation and retain it for future reference TABLE OF CONTENTS Introduction 3 Nomenclature 4 Safety Precautions 5 Part Names 7 System Functions 8 Operation of Wireless Remote Contoller 10 Damaged or Lost Remote Controller 16 WIFI Setup 17 Care and cleaning 18 Troubleshooting 19 Energy Saving Tips 20 Warranty 21...

Page 3: ...le mode controls allow you to adjust fan speeds select sleep time settings and more all through the easy to use wireless remote controller or an optional Wired Controller There s even a Turbo Power Failure Memory and other advanced features to make your system even more versatile for year round comfort and energy savings NOTE The indoor unit display panel can be turned ON or OFF via the LIGHT butt...

Page 4: ...trical Rating 115V 115V 1PH 60Hz 230V 208 230V 1PH 60Hz Style Color Designation Product Type O Outdoor Units H Indoor High Walls Model Type HP Heat Pump Capacity 09 9 000 BTUH 12 12 000 BTUH 18 18 000 BTUH 24 15 000 BTUH 30 30 000 BTUH 36 36 000 BTUH Series Designation LIVV 3VIR SAP VIRU Revision Level ...

Page 5: ...nced installation reliability or operation NOTE Your actual air conditioning heating system and related devices may differ from the images shown in this manual WARNING This appliance is not intended for use by children without responsible adult supervision Proper care should be taken to ensure safety WARNING Heat pumps air conditioners heating equipment should be installed started up and serviced ...

Page 6: ...e careful not to splash water on the unit Doing this may cause electric shock or damage to unit Do not use or place any flammable combustible or noxious substance next to the unit In the event of a failure burning smell etc immediately disconnect all electrical power to indoor and outdoor units Never try repairing the system yourself contact a qualified service technician for all repairs SAFETY PR...

Page 7: ...ame 1 Front Panel 2 Aux Button 3 Air Filter 4 Horizontal Louver 5 Remote Controller 6 Wired Controller sold separately 7 Inter connecting Wire sold separately 8 Drain Hose sold separately 9 Refrigerant Lines sold separately Indoor unit Outdoor unit 1 3 2 1 4 ...

Page 8: ...e controller instead of at the indoor unit It then adjusts airflow and temperature accordingly for ultimate personal comfort ADJUSTABLE AIRFLOW The 3VIR system has a bi directional airflow control for maximum comfort The indoor unit has adjustable vertical and horizontal swing louvers and can be set in multiple discharge directions from the wireless remote controller TURBO MODE Use Turbo Mode for ...

Page 9: ...em for the 3VIR system User selections and system parameters are stored in non volatile memory These parameters are retained during a power failure When power is returned the 3VIR system will automatically return to the last operating mode INTELLIGENT DEFROST The 3VIR Intelligent Defrost function increases room comfort and saves energy by eliminating unnecessary defrost cycles In heating mode the ...

Page 10: ...VIREO GEN3 OWNERS MANUAL INDOOR UNIT 10 OPERATION OF WIRELESS REMOTE CONTROLLER Buttons on remote controller Introduction for icons on display screen Remote lock out ...

Page 11: ... mode fan speed can t be adjusted Press button to adjust fan blowing angle When selecting FAN the unit s will operate in a fan only mode no heating or cooling and all indicators will be off All indicators are OFF Press FAN button to adjust fan speed Press button to adjust fan blowing angle When selecting HEAT the air conditioner operates under heat mode Press or button to adjust set temperature Pr...

Page 12: ...e Select and fan modulation will stop at that fixed position Horizontal louver will stop at the fixed position Select will not modulate but blow at a fixed angle Hold button more than 2s to set your required swing angle When reaching your desired angle release the button NOTE Pressing this button continuously for more than 2s the louver will swing back and forth from up to down release the button ...

Page 13: ...will increase 2 F in two hours it will increase by 4 F and will maintain that setting until cancelled In HEAT mode after running 1 hour the temperature will decrease 2 F in 2 hours the temperature will decrease another 4 F and maintain that setting until cancelled SLEEP mode 2 The unit will run according to a preset temperatue curve SLEEP MODE 3 will require you to enter eight 8 room setpoint valu...

Page 14: ...the space will not fall below 46 F 8 C Press TEMP and CLOCK buttons simultaneously again to exit 46 F 8 C heating function NOTE Under 46 F 8 C heating function fan speed is defaulted at auto speed and it can t be adjusted Under 46 F 8 C heating function neither the temperature nor the fan speed can be adjusted TURBO will not work either Sleep function and 46 F 8 C heating function can t operate at...

Page 15: ...Fig 1 2 Take out the original batteries as shown in Fig 1 3 Place two AAA 1 5V dry batteries and make sure the position of polar and polar is correct as shown in Fig 2 4 Reinstall the cover as shown in Fig 2 NOTICE During operation point the remote control signal sender at the receiving window on indoor unit The distance between signal sender and receiving window should be no more than and there s...

Page 16: ...ontroller is lost or damaged please use aux button to turn on or turn off the air conditioner The operation in details is as below As shown in the figure open panel and press aux button to turn off the air conditioner When the air conditioner is turned on it will operate under auto mode ...

Page 17: ...Wi Fi pairing mode for 2 minutes If pairing is not completed within two minutes use the remote to turn the unit off then press and hold the Mode and Wi Fi buttons at the same time until an audible beep is heard This will reset the Wi Fi module 5 Once Wi Fi pairing mode is active click on the sign located at the top right hand corner of the Gree app home screen 6 The app will automatically search f...

Page 18: ...nment filter needs to be cleaned frequently After removing the filter do not touch fins to avoid injury To avoid deformation or a fire hazard do not use excessive heat when drying the filter NOTICE Seasonal start up tips 1 Make sure air inlets and air outlets are clear 2 Check to see the circuit breaker and wiring are in good condition 3 Check if the filter is clean 4 Check mounting bracket for ou...

Page 19: ...he HEAT mode In order to prevent cold air from blowing out it may take several minutes before the fan starts This is normal Air conditioner isn t coming on Power failure Wait until power recovery Loose wiring Contact your contractor or an electrician Circuit breaker has tripped or fuse is burnt out Ask professional to replace circuit breaker or fuse Wiring is overheating or needs repair Ask profes...

Page 20: ...lippings and other debris can stick to coil fins and make the unit work up to 15 harder 5 Rearrange the room Furniture that obstructs the airflow needs to be removed or rearranged accordingly 6 Try 75 degrees 75 F is a good point for an air conditioner to run at its optimal performance level Even a 5 degree change in temperature can make your unit use up to 40 more energy 7 Lighting Turning lights...

Page 21: ...__________________ Serial No ___________________________________ Outdoor Model No _____________________________ Serial No ___________________________________ Owner Name _________________________________ Date of Installation ___________________________ Address of Installation Installing Contractor ____________________________________________________ Address _________________________________________...

Page 22: ...U S CONTACT INFORMATION TRADEWINDS LLC E mail info twciimate com Contractor Support 888 850 7928 I Mon Fri 8 AM 5 PM EST G R E E C O M F O R T C O M CAT NO GREE_VIREO_GEN3_OWNERS MANUAL_08122022 ...

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