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SALE

• Select the Sale option at the bottom of your 

screen. 

• Enter in sale amount.

• Select Credit Card button. 

• Enter tip amount if applicabe or select Continue 

to bypass. 

• Swipe or key enter customer’s card. 

• Select Process Payment. 

• Allow customer to sign for sale on screen. 

• Choose receipt method.

• If you choose Send Receipt, enter in the 

customer’s email address or phone number.

REFUND

• Go to History option a the bottom of your screen.

• Select the transaction you want to refund.

• On the bottom right corner, choose the Refund 

option.

• Enter the amount you wish to refund the 

customer.

• Press Refund once the amount has been 

reviewed. 

TIP ADJUST

• Select the Sale option at the bottom of your 

screen. 

• Enter in sale amount.

• Select Credit Card button. 

• Enter tip amount. 

• Proceed with sale.

UPDATE USER EMAIL

• Log into your Swipe Simple backoffice.

• Select Users.

• Choose the user you wish to update. 

• Edit the Email field, then press Update.

HISTORY

• Log into your Swipe Simple backoffice.

• Select the Dashboard tab.

• Select the date range you wish to pull for 

transactio n history.

• To review the individual batches, select the date 

you wish to View. 

• From here, you can Refund, Void, or Re-send a 

customer receipt. 

SIGNATURE PROMPT

• Press the Settings option from the botton of your 

screen. 

• Select Signature.

• Choose the Signature prompt frequency you 

want on the account.

For any further questions or assistance you may need, please contact 

our support team at 866-701-4700 or [email protected].

SWIPE SIMPLE

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