Grandstream Networks WP8 Series User Manual Download

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Grandstream Networks, Inc.

WP8xx Series

WP810/WP822/WP825 - User Guide

Summary of Contents for WP8 Series

Page 1: ...Grandstream Networks Inc WP8xx Series WP810 WP822 WP825 User Guide...

Page 2: ...Calls You can add contacts to Shared Contacts directly from call logs SMS SMS stands for Short Message Service and referred to as a text message With a SMS you can send a message by pressing New Mess...

Page 3: ...searching adding or editing the entries and also deleting the selected contacts Call History Display the call history Missed Calls Accepted Calls Outgoing Calls or All Calls You can add contacts to Sh...

Page 4: ...ll history Missed Calls Accepted Calls Outgoing Calls or All Calls You can add contacts to Shared Contacts directly from call logs SMS SMS stands for Short Message Service and referred to as a text me...

Page 5: ...ll history Missed Calls Accepted Calls Outgoing Calls or All Calls You can add contacts to Shared Contacts directly from call logs SMS SMS stands for Short Message Service and referred to as a text me...

Page 6: ...earching adding or editing the entries and also deleting the selected contacts Call History Display the call history Missed Calls Accepted Calls Outgoing Calls or All Calls You can add contacts to Sha...

Page 7: ...nel version Hardware version PN number Country code and Running time Network status Press to enter the sub menu for MAC address IP setting information DHCP Static IP IPv4 address IPv6 address Subnet M...

Page 8: ...Package Content Setting up the Phone Charging Station Plug the power adapter into a power source socket to start using the charging station Important Check the package before installation If you find...

Page 9: ...pen the battery cover 2 Insert the battery with the electrodes in the bottom left corner 3 Close the battery cover Figure 5 Handset Setup Battery Information WP810 Note Please charge the battery fully...

Page 10: ...talk time In order to get the best performance of your WP810 WP822 WP825 we recommend using original battery provided in the package The specifications may differ depending on the age and capacity of...

Page 11: ...T call 6 Mute key Keep pressing on in idle screen to mute unmute the ringtone 7 Arrow key combination Up Down Left Right Allows navigation of the cursor through the displayed menu options 8 Off hook D...

Page 12: ...chosen by the cursor or enters the main menu from the home screen 17 Lock key Terminates calls or turns the handset on off 18 Contacts Locks keypad against unintentional entries when keep pressing Pr...

Page 13: ...er key Activates or deactivates the mute feature when keep pressing on in idle screen 11 LED indicator 1dual color LED indicator indicating power call battery message waiting 12 3 5 mm headset jack Ph...

Page 14: ...T call 6 Mute key Keep pressing on in idle screen to mute unmute the ringtone 7 Arrow key combination Up Down Left Right Allows navigation of the cursor through the displayed menu options 8 Off hook D...

Page 15: ...ription Following table contains description of each icon that might be displayed on the screen of the WP810 WP822 WP825 Contacts Display the list of the registered contacts and also the groups contac...

Page 16: ...e the advanced settings including system upgrade PTT Paging settings system security settings syslog settings and factory reset reboot Status Displays account status system info Network status and net...

Page 17: ...ntacts Display the list of the registered contacts and also the groups contacts with the ability of searching adding or editing the entries and also deleting the selected contacts Call History Display...

Page 18: ...ttings display settings Gestures and button customization language settings and date time settings Adv Settings Configure the advanced settings including system upgrade PTT Paging settings system secu...

Page 19: ...rs for each key Key Description Key Description Key Description 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 _ 0 Space Switch mode Table 13 ABC Mode abc Mode...

Page 20: ...ed on the handset using PC s web browser LCD Configuration Menu using the WP810 WP822 WP825 keypad Configuration via Web Browser The WP810 WP822 WP825 embedded Web server responds to HTTP HTTPS GET PO...

Page 21: ...n page or at the upper right of the web GUI after logging in Figure 11 Web GUI Language login page Figure 12 Web GUI Language Note The computer must be connected to the same sub network as the phone T...

Page 22: ...he admin s username and password 2 Press Login to access your settings 3 Go to Maintenance Web Access 4 locate User Password section Type in your new user password in New Password field Type in again...

Page 23: ...in same entered password in Confirm Password field 5 Press Save button to save your new settings Figure 14 Admin Level Password Changing HTTP HTTPS Web Access Port 1 Access the Web GUI of your handset...

Page 24: ...IC OPERATIONS Home Screen The Home screen comprises three pages that make it easy for the customer to access some settings parameters or notifications Please refer to the following screenshots Figure...

Page 25: ...o the Wi Fi network at the client site making it easier for the client to use the phone without going through the setting up manually the Wi Fi network Also the client could have the SSID hidden by de...

Page 26: ...ch to 2 4GHz if the signal of 5GHz is poor Users may also specify the Wi Fi Band in order to fix it or to keep it Dual Band Automatic under Settings Network Wi Fi Band Figure 19 Wi Fi Band Configurati...

Page 27: ...tatus follow these steps 1 Press Menu key to bring up operation menu 2 Use arrow keys to reach Status menu and navigate to Network Status Figure 21 Network Status Setting Description IPv4 Info IPv4 Ad...

Page 28: ...ollowing information will be displayed Setting Description MAC Address Displays the MAC Address of the phone System Version Displays the current firmware version installed Recovery Version Displays th...

Page 29: ...IP address of the handset IPv6 Address 1 Displays the IPv6 address Signal strength Displays the Wi Fi signal strength Connections Speed Displays the link speed Mbps Channel Displays the channel used...

Page 30: ...set the following Account Active to Yes Account Name Any name to identify this specific user SIP Server field with your SIP server IP address or FQDN Secondary SIP Server with your secondary SIP serv...

Page 31: ...m SIP User ID SIP Authentication Password SIP service subscriber s account password to register to SIP server of ITSP For security reasons the password field will be shown as empty Voicemail Access Nu...

Page 32: ...ile muted the icon will be displayed on the screen To unmute the microphone during an established call press the button Options Left softkey choose Unmute and press Select button left softkey or OK bu...

Page 33: ...n change the ringer melody for an incoming call The device has different ringer melodies and in order to configure the desired melody proceed as follows 1 Press Menu to bring up operation menu 2 Use a...

Page 34: ...reboot Figure 31 Reboot CALL OPERATIONS Placing calls To place calls you can use the following mode Earpiece mode pressing the off hook dial key to dial out Speakerphone mode pressing the speakerphone...

Page 35: ...voicemails that need to be read The maximum length of dialed digits is limited to 30 characters Dialing from Call history Users may use their call history entries to initiate calls Please refer to fo...

Page 36: ...e target IP is 192 168 1 10 Dialing 47192 168 1 10 to use 5060 port by default Users can specify the port number as follows 47192 168 1 10 5062 Answering Calls When receiving an incoming call you can...

Page 37: ...be enabling the Auto answer feature 4 Set Auto Answer to Enabled and configure the auto answer mode and press Save button Figure 34 Auto answer Using Web Interface 1 Access Web GUI Interface 2 Navigat...

Page 38: ...be able to hear the call waiting tone and it will be visible as well on the LCD screen as displayed on the following screenshot Figure 36 Call Waiting Do Not Disturb You can activate or deactivate the...

Page 39: ...4 Set Call Forward to On and select the call forwarding mode 5 Configure the parameters of the call forward mode and press Save button Figure 38 Call Forwarding Unconditional All the incoming calls wi...

Page 40: ...hard to remember numbers A maximum of 10 speed dial numbers is allowed For example the digit key 2 is configured as a speed dial key and assigned the number 4000 the phone will dial out the number 40...

Page 41: ...onference and press Join Conf 3 The conference will automatically be bridged before the third party answers the call Please refer to the following screenshots for more details Figure 41 3 way Conferen...

Page 42: ...either using the Handset Menu or Web Interface Note The Voice Mail Feature Code depends on the service provider or IP PBX used For example if UCM6xxx as SIP server the Voice Mail Feature Code is 97 U...

Page 43: ...d listen to each individual voicemail Note this feature is compatible with UCM6xxx on v 1 0 20 6 or higher Figure 48 Playing Voicemail Messages CONTACTS Notes If VM is protected by a password users ca...

Page 44: ...Enter the contact s last name First Name Enter the contact s first name Work Number Enter the contact s work phone number Home Number Enter the contact s home phone number Mobile Number Enter the cont...

Page 45: ...e some operations directly Call history can be accessed under menu as shown on the following figure Figure 51 Call History There are four different categories in the call history Users could use the p...

Page 46: ...t 2 Add number to send the message to in Recipient section Note Users could click on Add to add existing contacts to Recipient list 3 Input content Enter the message content on the next field of the s...

Page 47: ...y or Dial key 90 Busy Call Forward To set up busy call forward Off hook the phone Dial 90 and then enter the number to forward the call Press Call softkey or Dial key 91 Cancel Busy Call Forward To ca...

Page 48: ...party can speak at one time Multiple parties to the conversation may also be included Enabling PTT mode You can enable and configure the PTT settings using the handset LCD menu 1 Press Menu to bring u...

Page 49: ...PTT functionality Settings Multicast address The multicast IP address to send page audio to and receive page audio from Default value is 224 0 1 116 Port The port to send audio to and receive audio fr...

Page 50: ...u can enable and specify settings for the Group Paging feature through the phone s user interface To specify the Group Paging feature settings 1 Using your phone s interface navigate to the Group Pagi...

Page 51: ...able transmit subscribe join group and the group name IGMP Settings Users could specify how often the phone will report IGMP when PTT Paging function is turned on IGMP reporter help to keep PTT Paging...

Page 52: ...could also upload the firmware to the device directly via Web GUI Please follow the steps below to upload the firmware locally 1 Download the latest firmware file from the following link and save it i...

Page 53: ...tion File binary or XML through TFTP or HTTP HTTPS FTP FTPS The Config Server Path is the TFTP HTTP or HTTPS FTP or FTPS server path for the configuration file It needs to be set to a valid URL either...

Page 54: ...b GUI Factory Reset 3 A dialog box will pop up to confirm factory reset 4 Click OK to restore the phone to factory settings Figure 66 Web GUI Confirm Factory Reset CHANGE LOG This section documents si...

Page 55: ...accent Keypad Added support to differentiate rejected calls icon from missed calls Now the rejected calls will be logged as received calls with different icon Icons Description Added support to displa...

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