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USER GUIDE

GOPRESENCE SMART 4K

Video conferencing 4K camera

Summary of Contents for SMART 4K

Page 1: ...USER GUIDE GOPRESENCE SMART 4K Video conferencing 4K camera ...

Page 2: ...re default 2 Exposure setting 3 Color setting 4 Image setting 12 12 12 14 15 16 16 17 17 18 18 18 19 ATTENTION INSTALLATION PRODUCT OVERVIEW MAIN FEATURES EXTERNAL INTERFACE REMOTE CONTROL USING 1 Interface 1 Dimensions 1 Key combinations 1 Camera selection 2 Pan tilt control 3 Presets 4 Zoom control 5 Focus control 6 Address settings 2 Installation 1 2 2 2 3 3 4 5 6 8 8 9 9 10 10 11 11 ...

Page 3: ...d violently otherwise it may cause mechanical failure 4 2 This product should be placed on a stable desktop or other horizontal surface Do not install the product obliquely otherwise it may display inclined image 4 3 If the camera is installed on a TV or computer the base can be fixed by four double sided adhesive trays 4 4 The case of this product is made of organic materials Do not expose it to ...

Page 4: ...STALLATION 1 Fix the device on top of the LCD screen computer monitor or directly on put it on a desk or on tripod mounting 2 Connect camera via USB cable to the computer video conference terminal or other USB input device log in the video conference software and select the GoPresence Smart 4K video device to have image output ...

Page 5: ...3 PRODUCT OVERVIEW 1 DIMENSIONS unit of measure mm ...

Page 6: ...on ePTZ ePTZ and 4X digital zoom Built in microphone Includes 2 built in all round pickups The noise suppression algorithm ensures your voice to be perfect The effective pickup distance is up to 5 meters Dual stream output The USB3 0 port support main stream and sub stream output at the same time Auto framing With excellent facial detection algorithm it automatically adjusts the zoom according to ...

Page 7: ...5 EXTERNAL INTERFACE USB 3 0 cable ...

Page 8: ...ddress selection 3 Numeric keys Set or call 0 9 presets 4 and Buttons combination use Press SET at the same time for 5s release the buttons when the remote control light turns on Power on the camera again it will be successfully paired with the remote control repeating this operation unpairs the camera with the controller 5 Focus control AUTO enter into automatic focus mode Manual focus the camera...

Page 9: ...the tilt of the camera using the up down left or right keys when autofocus is disabled HOME return to the middle position or enter into the sub menu 9 BLC control Back light ON OFF 10 Settings menu To open the advanced settings menu it is necessary to connect the product to a Windows operating system 11 Address setting 1 3 6 7 8 10 11 7 9 2 4 5 F1 Camera address No 1 F2 Camera address No 2 F3 Came...

Page 10: ...nds until the indicator light turns on 3 Release the buttons and reboot the camera while the lights are flashing 4 The matching process will be done when the indicator light stops flashing 5 Your GoPresence Smart 4K is ready to be used via the remote control Instruction 1 In this guide press the key means a click rather than a long press A note will be given if it is necessary to press the key for...

Page 11: ...trol The arrows control the camera s tilt up down left and right when manual focus is activated When holding down one of the arrow keys up down left right the tilt will continue to move until it reaches the maximum point When you release the button the tilt will stop moving ...

Page 12: ...number key with the previously saved preset to select the preset If no preset has been saved to the selected number key nothing will happen 3 Clear preset first press the CLEAR PRESET key and then the numeric key 0 9 you want to clear Press the key three times to clear all previously defined keys Press and hold the or key the camera will continue to zoom in or out and stop as soon as the key is re...

Page 13: ... function which automatically zooms and frames the people in the room AUTO activates the auto focus Manual focus camera focus will be manual adjust the manual focus using the or keys F1 Camera address No 1 F2 Camera address No 2 F3 Camera address No 3 F4 Camera address No 4 ...

Page 14: ... 1 MAIN MENU 2 EXPOSURE When using MJPG H 264 H 265 compression press the MENU key to display the menu using the scroll arrow to point or highlight selected items MENU Language Image Style Exposure Color Image Focus Noise Reduction Auto Zoom Double Stream Version Restore Default Select Change Value English Default Close To open the advanced settings menu it is necessary to connect the product to a...

Page 15: ...lable in auto mode Dynamic range adjustable items 1 8 Close 4 Anti Flicker OFF 50Hz 60Hz for options only available in Auto Iris priority Brightness priority modes 5 Gain Limit 0 15 only available in Auto Iris priority Brightness priority mode 6 WDR Off 1 8 1 1 Shutter priority 1 25 1 30 1 50 1 60 1 90 1 100 1 120 1 180 1 250 1 350 1 500 1 1000 1 2000 1 3000 1 4000 1 6000 1 10000 only available in...

Page 16: ...B Mode Auto Manual One Push 3000K 3500K 4000K 4500K 5000K 5500K 6000K 6500K 7000K 2 RG Tuning 10 10 only available in Manual mode Red Gain 0 255 only available in Manual mode 3 BG Tuning 10 10 only available in Manual mode Blue Gain 0 255 only available in Manual mode 4 Saturation 60 70 80 90 100 110 120 130 140 150 160 170 180 190 200 5 Hue 0 14 6 AWB Sensitivity High Middle Low only available in...

Page 17: ...ghtness Contrast Sharpness Flip H Flip V B W Mode Gamma DCI Low Light Mode Select Change Value 7 7 4 OFF OFF Color Default Close Close 1 Brightness 0 14 2 Contrast 0 14 3 Sharpness 0 15 4 Flip H On Off 5 Flip V On Off 6 B W Mode Color Black White 7 Gamma Default 0 45 0 50 0 55 0 63 8 DCI Dynamic Contrast Off 1 8 ...

Page 18: ...key and enter the noise reduction settings FOCUS Focus Mode AF Zone AF Sensitivity Select Change Value Auto Center Low NOISE REDUCTION NR 2D NR 3D Dynamic Hot Pixel Select Change Value 2 5 OFF 1 Focus Mode Auto Manual One push 2 AF Zone Up Middle Down Overall 3 AF Sensitivity High Middle Low 1 2D Noise Reduction Auto Close 1 7 2 3D Noise Reduction Close 1 8 3 Dynamic Hot Pixel Close 1 5 ...

Page 19: ...ove the pointer to Version in the Main Menu and press the MENU key to view the version MENU Language Image Style Exposure Color Image Focus Noise Reduction Auto Framing Dual Stream Version Restore Default Select Change Value English Default OFF ON VERSION Cam Version Focus Version Select Change Value 1 0 0 2019 7 31 1 0 6 2018 8 21 ...

Page 20: ... be restored to No 1 if it was saved in No 2 3 or 4 RESTORE DEFAULT Restore Default Select Change Value NO MAINTENANCE AND TROUBLESHOOTING 1 MAINTENANCE 1 Unplug the camera if you are not going to use it for an extended period of time 2 Use a soft cloth or tissue to clean the camera cover 3 Use a soft dry cloth when cleaning the camera lens Clean it gently with a neutral detergent if necessary Do ...

Page 21: ...rform the pairing process between the camera and the wireless remote again b Set the camera address to 1 the camera address returns to 1 after restoring the default setting c Check if the remote control has batteries or if they are weak d Check if the camera s working mode is the normal operating mode e Exit the menu the menu is displayed only in the MJPG H 264 H 265 compression format a Check the...

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