FAQ and Troubleshooting
Most general problems can be solved by the following advices.
About Hardware
1.
If GS2000 can’t read any tag (Blue LED [1 blink] -> 3 short beeps -> Red
LED [1 blink] -> Blue LED [2 blinks every 2 seconds] when you press and
hold the SCAN button for 10 seconds)
It indicates that the flash memory of GS2000 is full. Download the data
and then clean the data of the handset.
2.
If GS2000 can’t read any tag (Blue LED [1 blink] -> 3 short beeps -> Red
LED [1 blink] -> Blue LED [3 blinks every 2 seconds] when you press and
hold the SCAN button for 10 seconds)
It indicates that RTC (Real Time Clock) error of GS2000 occurs. Use “Set
Time” or “Sync. Time” function of the software
GS2000 Monitor
to set
date and time for the handset. If that doesn’t work, send the handset to
GIGA-TMS for further inspection.
3.
If GS2000 can’t read any tag (Blue LED [1 blink] -> 3 short beeps -> Red
LED [1 blink] -> Red LED [2 blinks every 2 seconds] when you press and
hold the SCAN button for 10 seconds)
It indicates that EEPROM error of GS2000 occurs. Send the handset to
GIGA-TMS for further inspection.
