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GE StoreSafe SDVR-10, User Manual

The GE StoreSafe SDVR-10 is a high-performance security digital video recorder. Ensure the proper setup and configuration with its comprehensive User Manual, available for free download from our website. Access step-by-step instructions, troubleshooting tips, and more to effectively utilize this top-notch surveillance product. Download your manual now at manualshive.com.

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GE Interlogix

StoreSafe SDVR-10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Digital Video Multiplexer Recorder 

User Manual

Summary of Contents for StoreSafe SDVR-10

Page 1: ...2 7 3 8 4 9 5 10 1 6 F B A GE Interlogix StoreSafe SDVR 10 C Ca al li ib bu ur r D DV VM MR Re e S St to or re eS Sa af fe e Digital Video Multiplexer Recorder User Manual ...

Page 2: ... be illegal to dispose of this battery improperly under local state or federal laws Check with your local waste management officials for disposal and recycling options CAUTION Electrostatic Sensitive Device Use proper CMOS and MOSFET handing precautions including approved grounded wrists straps etc to avoid damage to this unit or its internal components from electric discharge WARNING This equipme...

Page 3: ...ress written consent of GE Interlogix All information and specifications furnished by GE Interlogix are believed to be accurate and reliable No responsibility is assumed by GE Interlogix for neither its use nor any infringements of rights of third parties that may result from its use No license is granted by implication or otherwise under any patent or patent rights of GE Interlogix The CALIBUR br...

Page 4: ... 5 Recording 19 2 6 Display Options 20 2 7 Active Cameos 20 2 8 Sequencing 21 2 9 On screen Indicators 22 2 10 Triplex Mode 24 2 11 The Print Image Button 26 2 12 The Record CD Button 26 3 Menu System Overview 27 3 1 Menu Notation In This Manual 27 3 2 Accessing The Menu System 27 3 3 Available Menus 27 3 4 Menus In This Manual 28 3 5 Navigating The Menu System 28 3 6 Menu Shortcuts 28 3 7 The Mai...

Page 5: ...55 5 1 Disk Analysis Screen 56 5 2 Quick Archive to CD 56 5 3 Search Filters 57 5 4 Search Results 58 6 Web Interface 59 6 1 WaveBrowser 60 7 Technical Specifications 63 8 RS232 Event Generation Text Insertion Protocol 65 8 1 Message Structure 65 8 2 Message Type 65 8 3 Event Field 65 9 RS232 Remote Control Protocol 67 9 1 Front Panel Button Emulation 67 9 2 Configuration and Status 68 10Macro Tab...

Page 6: ...0150 0229B 6 Calibur StoreSafe ...

Page 7: ...ered secondary features This unit should not be the only alarm device on site Features Multiplexer functionality with built in digital recording Triplex simultaneous recording playback and live multiscreen viewing 30pps pictures per second recording of up to 10 cameras Remote Programming and control through the RS232 and ethernet ports View live or recorded images remotely using WaveReader softwar...

Page 8: ... Level Function Changeable by user Default Password Operator Operator Provides access to the Operator and SystemView menus Yes Press ENTER 4 Times Installer Installer Provides access to all on screen menus Yes 3 4 7 7 Factory Defaults Installer Resets the multiplexer to the factory defaults No 8 1 1 1 Language Installer Provides access to the On screen Language menu No 5 4 1 5 Ethernet Access Rese...

Page 9: ...C and non condensing humidity specifications 10 to 80 before choosing an installation location Extremes of heat or cold beyond the specified operating temperature limits may cause the unit to fail Do not install the unit on top of other hot equipment Leave space between rack mounted units Moisture Do not expose the unit to rain or moisture Moisture can damage the internal components Do not install...

Page 10: ...ion Not used on standard model Camera Inputs Cable 75 Ohm Coaxial Connectors BNC Auto Terminating Yes Passive Looping Yes There are two BNC jacks for each camera Either jack can receive a camera signal The signal is looped directly connected to the other jack making the camera signal available to other equipment The camera input connectors are Auto Terminating This means that the input signal will...

Page 11: ...A6 NO2 COM1 GND A8 A9 A10 GND ACK A11 Vext A12 A13 COM2 17 1 2 14 15 16 3 4 5 18 7 19 6 Signal PIN 22 21 20 8 9 10 20 23 11 24 12 13 25 Signal PIN Alarm PCB Active alarm inputs vary by StoreSafe model 4 channel units 4TL have 4 active alarm inputs and 10 channel units 10TL have 10 active alarm inputs Alarm Input An alarm condition can be activated by devices such as pressure pads passive infrared ...

Page 12: ...d Shield 4 Not Connected 8 Not Connected 8 2 3 4 5 6 7 1 RJ 45 socket on back panel Ethernet Port Wire Type Cat 5 Connector Type RJ 45 Max Cable Length 100 meters 328 ft Min Cable Length 6 feet 1 8 meters Hub Wiring Configuration Straight Through PC Wiring Configuration Cross Over The cable connection configuration depends on your network configuration For a StoreSafe that connects directly to a H...

Page 13: ...tant that the power up procedures be followed carefully The unit uses its auto detect feature to detect camera signals during power up and configure itself automatically Power up procedure Power Supply Input Once the system installation is complete apply power in the following order 1 Energize the monitors and all of the cameras 2 Energize StoreSafe Voltage 12 Volt DC Power 60 Watt 5 Amp Connector...

Page 14: ... of the advanced model unit is equipped with an Aux Port DB 9 style connector Do not attempt to wire directly to the DB 9 connector on the back panel 1 5 6 9 DB 9 Connector on Back Panel Connect the Accessory PCB supplied with the advanced models to the AUX port to access the Audio features Wire the audio input and output to the Accessory PCB per the pin out specifications shown below Pin 1 Not Us...

Page 15: ...ce alarms 6 Sequence Button Sequences camera views 7 Zoom Button Provides a 2X digital zoom 8 Function Button Used in conjunction with Camera Buttons to run Macros 9 Camera Selection Number Buttons Camera numbers 1 through 10 10 Print Image Button One touch printing of displayed image 11 Record CD Button One touch archiving of selected video onto CD using the built in CD Writer 12 Reverse Play But...

Page 16: ...utton to begin full screen sequencing The sequence list is programmable For detailed information about programming the sequence list see section 2 8 Sequence Button Zooming To activate the 2x digital zoom select the full screen display of the camera you wish to zoom then press the Zoom button Zooming will be indicated by the LED located directly above the Zoom button Zooming is also indicated as Z...

Page 17: ...in Playback mode the user may change the playback direction playback speed etc To return to Play Forward operations press the Play Forward button Play Forward Button Reverse Play To begin reverse playback press the Reverse Play button Reverse Play Button Fast Forward During playback rotate the Shuttle the outer dial clockwise to view data at a higher than normal rate Increasing the amount of rotat...

Page 18: ...tatus Display Box Pressing the same button a third time displays any associated ATM or cash register ASCII text Number Button Sequenced Full Screen Display While in a Full Screen display press the Sequence button to begin full screen sequencing The sequence list is programmable For detailed information about programming the sequence list see section 2 8 Sequence Button Zooming To activate the 2x d...

Page 19: ...ill be indicated by the LED located directly above the Record button The unit always starts recording at the end of previously recorded data The unit will continue recording until the record button is pressed again unless Record Lock is ON Record Button StoreSafe also remembers its current record mode in the event of power loss If the unit was recording during a power loss then when power is resto...

Page 20: ...era assignments for each multiscreen is retained in non volatile memory for both Live and Playback multiscreen mode on Monitor A PIP Use the Jog Shuttle to adjust the location and size of the PIP display Please note that the PIP display is only available on Monitor A in Live mode 2 7 Active Cameos A cameo is defined as any cell within a multiscreen display Active Cameo mode allows the user to acce...

Page 21: ...the next camera in the sequence list The default sequence list displays each camera in numerical order Sequence Button Dwell Time The dwell time is the amount of time each camera is displayed on screen before advancing to the next camera The default dwell time is 3 seconds Autolist Custom Sequence List The Autolist feature allows the user to create a custom sequence list controlling the order the ...

Page 22: ...d Disk record time left Conditional Indicators Displays indicators for Freeze Zoom Alarm Motion Detection Videoloss Autolist Program mode Macro Record and Macro Playback mode Status Display Box Displays Archive Device Network status and Image Quality Setting Playback mode only Text Display Box Displays ATM POS Text data Camera Titles Camera Titles are displayed on either the upper or lower corner ...

Page 23: ...g the Camera Number button twice Status Indicators include On Live Fullscreen Archive Status Not Connected Not Ready Ready Ejecting Play and timeleft Timeleft indicates the amount of time before the archive medium is full Only available if the unit has Background Archiving turned On Network Displays all current Network connections Normal connection is displayed as ip ip or if there is no connectio...

Page 24: ...on is pressed the unit will enter the Triplex mode of operation When Reverse Play is pressed again the unit will revert back into the normal Playback mode While in the Triplex mode if forward play is in progress the Reverse Play button will change the playback direction Reverse Play Button Fast Forward During Triplex mode rotate the Shuttle the outer dial clockwise to view playback images at a hig...

Page 25: ...n Display 1 Select any camera for Full Screen display by pressing the Number button of the desired camera Pressing the Camera number button again displays the Status Display Box Pressing the same button a third time displays any associated ATM or cash register ASCII text Number Button Sequenced Full Screen Display While in a Full Screen display press the Sequence button to begin full screen sequen...

Page 26: ... and Print Server must be On line and Operational 2 12 The Record CD Button To record video to CD for archival or law enforcement purposes follow the steps listed below Record CD Button 1 Insert a blank recordable CD CD R into the CD tray Wait a few minutes for the CD Writer to come ready To check the archive devices status use the Status Display Box The Status Display Box can be viewed by pressin...

Page 27: ...me Date 3 2 Accessing The Menu System Enter the menu system by pressing the Menu button A Password Box will appear on the primary monitor Enter either the Operator Password Providing limited access to the menu system Only the Operator menu is available Menu Button Installer Password Providing complete menu access Use the Number buttons to enter the appropriate password Default passwords are provid...

Page 28: ...R button to select the highlighted menu item Exiting Menus Press the Menu button to exit a menu From the menu bar press the Menu button to exit the menu system completely Shuttle Shuttle Jog Jog Main Time Date Record Alarms Macro Motion Detection Camera Setup QuickWave Setup Audio Setup Communications Front Panel Lock Factory Settings Passwords Operator 3 6 Menu Shortcuts Zoom Button In menu lists...

Page 29: ...igate 4 Press the Enter button to confirm the selection and exit the edit mode 5 To save the changes and exit the menu Rotate the Jog to select OK then press the Enter button 6 To exit the menu without making changes Rotate the Jog to select CANCEL then press the Enter button q Main Menu Time Date Set Date 1 Press the Enter button the highlighting will move to the row of numbers 2 Enter the date i...

Page 30: ...lly but can still be adjusted by one hour using the daylight saving macros USA DST starts at 02 00 on the first Sunday in April DST ends at 02 00 on the last Sunday in October Includes United States except Hawaii American Samoa Guam Puerto Rico Virgin Islands parts of Indiana and Arizona and Canada except Saskatchewan EUR DST starts at 01 00 GMT on the last Sunday in March DST ends at 01 00 GMT on...

Page 31: ... field 4 Rotate the Jog to change the values of the selected field 5 Press the Enter button to exit the Edit mode 6 Rotate the Jog to highlight the OK field and press the ENTER button to save the changes q Main Menu Record Record Quality Use this menu to specify the record quality for each camera Decreasing the record quality decreases the amount of disk space required to store the images due to a...

Page 32: ...t the Event Record Rate and stops recording when the motion ceases RS232 Event See section 8 for information about generating an Event via RS232 and optionally inserting ASCII text to mark the Event Activity Detection Event See Setup Parameters in section 3 13 for detailed information about configuring activity detection as an event in the menu system q Main Menu Record Timelapse Record Rate The u...

Page 33: ...y RS232 event generation or activity detection See Event Settings on page 29 Record rates are measured in both Pictures Per Second pps and Seconds Per Picture spp The maximum record rate per camera is inversely proportional to the number of cameras connected to the unit The fewer cameras connected the higher the maximum record rate for each camera and vice versa The maximum record rate for multipl...

Page 34: ...ll record at the Activity Record Rate when the camera is in normal Timelapse Record Mode and activity is detected in the camera scene Activity should not be linked to Event in which case the Event Record Rate will be used Record rates are measured in both Pictures Per Second pps and Seconds Per Picture spp The maximum record rate per camera is inversely proportional to the number of cameras connec...

Page 35: ...rds at the alarm record rate The bottom of the menu contains a record duration calculator The top line indicates the estimated recording time of the cameras in Alarm record mode only The bottom line indicates the estimated recording time taking into consideration the amount of time the unit will spend in Time lapse Activity Event and or Alarm record mode The configuration of the Alarm Record Rate ...

Page 36: ...0 to 250 seconds Pre Alarm Duration The unit will record up to 5 seconds of data ahead of the alarm trigger at the Alarm Record Rate Select from 0 to 5 seconds Alarm Record Mode Select from Interleaved or Exclusive ACTIVITY Link to Event Select from Yes or No q Main Menu Record Disk Maintenance Use the Jog to select from the following options then press the Enter button to begin Delete Delete all ...

Page 37: ...onditions Selecting from the following options Latched The alarm is activated until it is silenced and acknowledged by the user Transparent The alarm is active only while receiving alarm input The alarm condition is canceled when the alarm input ceases Timed Out The alarm condition is latched for the amount of time selected in this menu then it is automatically silenced and acknowledged If the ala...

Page 38: ... hours minutes and seconds The number of the camera input in alarm q Main Menu Alarms Link To A Macro Use this menu to link an alarm input to a macro If a link is created a macro will run each time that alarm is activated Alarm Select the alarm input you would like to link Macro Select the macro number you wish to link to Leave this setting blank if you do not wish to link to a macro Rotate the Jo...

Page 39: ...er 2 Email Domain 2 SMTP Server SMTP Port DISABLE DISABLE DISABLE john doe somecompany com jane doe somecompany com 0 0 0 0 25 ENABLE DISABLE DISABLE DISABLE Email Notification Setup Format of email address user domain CANCEL OK One or more of these fields must be set to ENABLE to receive an email notification of the selected event Obtain the parameters for these two fields from your IT Department...

Page 40: ... the Enter button to end the macro recording A form is provided in section 10 to keep track of recorded macro functions Keystroke count while in the menu system While recording a macro entering the menu system changing multiple menu items and exiting the menu system are only counted as one keystroke Using the Jog to navigate the menu system does not count as keystrokes Once the menu system has bee...

Page 41: ...this function is activated in October one hour is subtracted from the time This function will only operate once per time period Function and Sequence Buttons q Main Menu Macro Timed Macro Start Use this menu to program scheduled start times for macros Up to 20 scheduled start times can be programmed in this menu Event Select the scheduled start event you wish to edit Day Select the start day Monda...

Page 42: ...otion detection on a per camera basis Rotate the Jog to navigate and the Shuttle to change the values q Main Menu Motion Detection Setup Parameters Use this menu to select the Camera Motion Detection Type and Sensitivity of the Motion Detection you wish to configure Motion Detection Parameters Setup CANCEL OK Camera Motion Detection Type Sensitivity Relay Output Rejection Target Size Link to Alarm...

Page 43: ... alarm rejection feature by selecting Low Medium or High These settings are based on the number of simultaneously triggered zones and the persistence of motion in a scene The Low setting is the most sensitive to motion The Medium setting will filter out most false alarm situations due to sudden luminance changes over the whole scene clouds passing over The High setting will filter out sudden lumin...

Page 44: ...U Exit Activity Setup ENTER Save and Exit Activity Setup PAUSE Toggle between Enable and Neutral STOP Toggle between Disable and Neutral ZOOM Disable Enable all zones PLAY FORWARD Increase the Sensitivity level PLAY REVERSE Decrease the Sensitivity level Function Button F This Help Screen will display for 15 seconds and then disappear Press the Function button again to redisplay NOTE ...

Page 45: ... decrease the Sensitivity q Main Menu Motion Detection Indicate Detection Motion Detection may be indicated on screen by displaying the letter M Use this menu to turn this feature On or Off 3 13 Camera Setup Use this menu to Edit the title for each camera Adjust the Automatic Gain Control Disable or Enable camera inputs Specify cameras as covert recorded but not displayed View the Camera Scope His...

Page 46: ...igate the cursor in the character bank 5 Press the Number 1 button to insert a blank character or press the Number 2 button to insert the selected character 6 When finished editing the title press the Enter button to exit the edit mode 7 Save changes and exit the menu Select OK then press the Enter button 8 Exit the menu without making changes Press the Menu button or select CANCEL then press the ...

Page 47: ... camera is being recorded Covert cameras are viewable during playback Select Yes in this menu to configure a camera as covert Rotate the Jog to navigate and Shuttle to change the values q Main Menu Camera Setup Camera Scope Use this menu to view a live luminance histogram of the currently displayed camera Luminance Histogram A Luminance Histogram is a graphical representation of how many times eac...

Page 48: ... address and networks settings q Main Menu Communications RS232 Select the Port you wish to configure and press the ENTER button The Port 2 menu option is not available on the standard models Port 1 Use this menu to Enable Disable POTS and configure the Modem initialization string POTS Setup Adjust the Baud rate Port 2 The RS232 port 2 is used for Event Generation and ASCII Text Insertion See Sect...

Page 49: ...the character bank 5 Use the Number 2 button or rotate the Shuttle to insert the desired character from the character bank into the Modem Init String and advance to the next character 6 Use the Number 1 button to insert a blank character 7 When finished press the Enter button 8 To save the changes and reboot select OK then press the Enter button The unit will only reboot if changes were made to th...

Page 50: ...efaults Factory Default Password 10 Channel 8 1 1 1 4 Channel 4 1 1 1 From the Factory Setting menu press the Enter button A password box will appear Enter the Factory Default password Select OK then press the Enter button The unit will reboot returning all settings except the time and date to the factory defaults Due to the large size of the hard disk the reboot may take several minutes Change La...

Page 51: ...e The Ethernet Password 1 Enter the new password using the Number buttons 2 Highlight OK then press the Enter button 3 Re enter the password 4 Highlight OK then press the Enter button The user will be prompted indicating if the password was entered correctly and changed Deactivate The Ethernet Password Ethernet Access Reset Password To return the unit to No Ethernet Password Protection enter the E...

Page 52: ...om the Operator menu Operator Menu Item Primary Menu Location Section In Manual Time Date Display Main Menu Time Date Time Date Display 3 8 Titles Display Main Menu Camera Setup Camera Titles Title Display 3 13 Alarm History Main Menu Alarm Alarm History 3 11 Operator Password Main Menu Password Operator Password 3 19 Model Serial Number Software Version Software Date Disk Size IP Address Hardware...

Page 53: ... system to activate a macro when an alarm is detected see Link to Macro in section 3 10 Record Rate Record Rate can be increased by recording at the Alarm Record Rate see section 3 10 and by Interleaved or Exclusive Recording see Alarm Record mode in section 3 10 4 3 Alarm Acknowledge Pressing the Alarm button acknowledges to the unit that the alarm has been recognized and silences the internal bu...

Page 54: ...Alarm button is lit for the duration of the alarm Monitor A Multiscreen Each camera in alarm is indicated on screen by a flashing red A in its cameo Alarm LED lights to indicate an alarm condition There is no change in the playback or Triplex multiscreen based on playback of recorded alarms 4 6 Alarm History Box The Alarm History feature provides a list of the 100 most recent alarms View the Alarm...

Page 55: ...ra 1 2 3 4 5 6 7 8 9 10 X X X X X X X X X X CANCEL START SEARCH Search Filters Search Button Record Button Start Search Enter Play Back Search Results Search Results Search Button Search Button Enter Enter Search Results Start Date Start Time Size MB Archive 001 01 21 2002 20 08 10P 140 x 002 01 21 2002 20 09 10P 6186 003 01 21 2002 20 10 10A 522 004 01 22 2002 20 07 10A 8 x 005 01 23 2002 20 07 1...

Page 56: ...in the upper right of the screen The video representations are color coded by category Rotating the Shuttle expands Zooms the display The Lowest level most detail is indicated on screen with an L Pressing the Enter button will start Playback from the cursor location 5 2 Quick Archive to CD Archive to CD on the Disk Analysis Screen by selecting the time and date and pressing the record button The Q...

Page 57: ...nt Alarm Text Camera 1 2 3 4 5 6 7 8 9 10 X X X X X X X X X X CANCEL START SEARCH The following options are available when an archive device is connected 1 Play from Disk 2 Play from Archive 3 Copy from Disk to Archive 4 Copy from Archive to Disk Hit Camera buttons to select deselect individual cameras Use the Zoom button to globally select deselect cameras to search X X X X X X X X X X Selecting ...

Page 58: ...02 20 07 10A 4 x 008 01 26 2002 20 07 10A 64 x Selected 218 MB Available on Target Medium 678 MB 000 01 21 2002 20 07 10A 23234 PLAY REV FWD to page up down ZOOM to select deselect all items in this page RECORD to archive 9 matches found Some options may be unavailable depending on the type of search performed These options are not displayed When archiving the unit will not allow the amount of sel...

Page 59: ...ss field and press enter The Enter Network Password box should appear 3 Enter the correct Username and Password in their respective fields the default username and password is admin Click the OK button The StoreSafe unit home page should display The following options are available on this web page WaveBrowser View video from ethernet connect units Versions 4 09 and up Configure the Unit Change the...

Page 60: ...ons Menu in Internet Explorer 2 Click on the Security tab 3 Select Local Intranet for the Web Content Zone 4 Click on the Custom Level button 5 Ensure that both Download unsigned ActiveX controls and Initalize and Script ActiveX controls not marked as Safe are set to Prompt 6 Click the OK button 7 Click on the Yes button in the Warning message 8 Click the OK button in the Internet Options window T...

Page 61: ... side of the window The Drop Down Volume List Allows the selection of available Disk volumes The Main Viewing Area Pictures are displayed in this area in Multi Camera and Single Camera formats Picture display order is according to the information encoded by the unit used to create the original video data file Choose from the following displays 4 way Display Single Camera Display Large Single Camer...

Page 62: ... 16 12 13 11 10 5 11 Live check box Click in this box to enable live viewing before connecting 12 Connect Disconnect button Click on this button s to connect to the unit 13 Number buttons Press any of these buttons up to number 10 on 10 channel units to call up individual cameras for display 14 Single Camera Display Size Choose from Small Medium or Large 15 16 way Multiscreen buttons Not available...

Page 63: ... Connector RS232 Port 1 DB 9 Male Connector RS232 Port 2 RJ 45 Connector Camera Inputs BNC connectors Auto Terminating Color Mono Monitor A Output Composite BNC Connector Monitor B Output Composite BNC Connector RS485 Port Two Looping RJ 45 Connectors Alarm I O Port Use Supplied DB 25 PCB connector Video Video Signal Input 0 5 to 2 0 Volts peak to peak with Automatic Gain Control Video Signal Outp...

Page 64: ...tion Zones Per Camera 256 16 x 16 grid Sensitivity Settings 10 levels Gray Levels Per Zone 256 levels Motion Detection Status Output Relay Outputs Link to Alarms Link to Events On screen Indicators Status retrievable via RS232 port Part Numbers Remote Keyboard CBR KB3 CBR KB3 J KTD405 Includes motorized pan tilt and zoom controls HP Printer HP DeskJet 3820 Hawking Print Server PN7127P 1 Port Mini ...

Page 65: ... Camera byte indicates the camera associated with the text The valid range is from 0 to 15 Event byte usage is described in the following section String field contains text characters The string can be from 0 to 500 characters in length Check Sum 8 3 Event Field MSB 7 LSB 0 The two least significant bits are currently used All other bits should be zero 0 0 0 0 0 0 End Start A Event 0x00 If both th...

Page 66: ...start and end bits are set the associated text will be stored with the next recorded field for that camera The post event timer will be started after which the selected camera will resume recording at the normal record rate If no alarms are present If enabled ...

Page 67: ...amera 9 17 Camera 10 18 Reserved 19 Reserved 20 Reserved 21 Reserved 22 Reserved 23 Reserved 24 Reserved 25 40 Menu 41 Enter 42 Reserved 43 Macro 44 Reserved 45 49 Monitor B 50 Reserved 51 63 Left Arrow 64 Right Arrow 65 Up Arrow 66 Down Arrow 67 Reserved 68 74 Alarm and Sequence 75 Alarm and Camera 1 76 Alarm and Camera 2 77 Alarm and Camera 3 78 Alarm and Camera 4 79 Alarm and Camera 5 80 Alarm ...

Page 68: ... for block 255 must be set to 0 iii Requesting data from the DVMRe When a message of type 0xBB is sent to StoreSafe it will respond by sending 16 bytes of requested data a Read Alarm History List Byte 1 0xFF Byte 2 0xBB Byte 3 0 Byte 4 0x09 When the Read Alarm History List message is received by StoreSafe it responds by sending a start byte 0xFF followed by ASCII strings for every alarm event in i...

Page 69: ... copy this page and use it to keep a record of the programmed macro functions 10 1 Macro Functions Table Macro Number Description 1 2 3 4 5 6 7 8 9 10 Function Sequence Daylight Savings Time Sets clock ahead one hour in April and back one hour in October ...

Page 70: ...0150 0229B 70 Calibur StoreSafe 10 2 Scheduled Macro Table Event Day Time Macro to Run 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ...

Page 71: ...al Authorization number RMA The unit s serial number must be provided before a RMA number can be issued Units returned to the factory for service must have freight and insurance prepaid and must show the RMA number clearly on all shipping documents The failure symptoms must be clearly described by the operator and enclosed with the unit together with a copy of the original suppliers invoice Failur...

Page 72: ...ll non warranty repairs the customer will be billed for parts labor and shipping Labor will be billed in half hour increments Note Customers requesting an estimate prior to repair will be notified by phone If they cannot be reached they will be notified by fax If we are unable to reach the contact person for repair authorization after one phone attempt and two fax attempts the equipment will be re...

Page 73: ...0150 0229B ...

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