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WASHERS

SAFETY INSTRUCTIONS

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USING THE WASHER

Getting Started    .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  6 

Loading    .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 16

Appliance Communication   .  .  .  .  .  .  .  .  .  .  .  .  . 17

CARE AND CLEANING

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INSTALLATION 

INSTRUCTIONS

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TROUBLESHOOTING TIPS

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LIMITED WARRANTY

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CONSUMER SUPPORT

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OWNER’S MANUAL &

INSTALLATION 

INSTRUCTIONS

Write the model and serial  

numbers here:

Model # _________________

Serial # _________________

You can find them under the 

lid of the washer .

49-3000187  Rev . 0   06-19   GEA

G016

GE is a trademark of the General Electric Company. Manufactured under trademark license.

GTW720

GTW725

GTW840

GTW845

ENGLISH/FRANÇAIS/

ESPAÑOL

Summary of Contents for G016

Page 1: ...D WARRANTY 27 CONSUMER SUPPORT 30 OWNER S MANUAL INSTALLATION INSTRUCTIONS Write the model and serial numbers here Model __________________ Serial __________________ You can find them under the lid of the washer 49 3000187 Rev 0 06 19 GEA G016 GE is a trademark of the General Electric Company Manufactured under trademark license GTW720 GTW725 GTW840 GTW845 ENGLISH FRANÇAIS ESPAÑOL ...

Page 2: ...es into every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you need them Register your GE appliance now online Helpful websites and phone numbers are available in the Consumer Support section of this Owner s Manual You may also mail in the pre printed registratio...

Page 3: ...49 3000187 Rev 0 3 WELCOME Notes ...

Page 4: ...OT smoke or use an open flame during this time DO NOT allow children to play on or in this appliance Close supervision of children is necessary when this appliance is used near children Before the washer is removed from service or discarded remove the door or lid Failure to follow these instructions may result in death or injury to persons DO NOT reach into the appliance if the tub or agitator is ...

Page 5: ...5 years to reduce the risk of hose failures and water damage PARTS AND ACCESSORIES Order on line at GEApplianceparts com today 24 hours a day or by phone at 800 626 2002 during normal business hours In Canada visit your local GE Appliances parts distributor or call 800 661 1616 Part Number Accessory PM14X10002 4 ft rubber water supply hoses Or PM14X10005 4 ft braided water supply hoses WH49X301 Dr...

Page 6: ... washer Step 2 Step 3 Step 4 Step 1 Close lid NOTE Unit will not start with lid open except on Bulky Items cycle Select wash cycle Select wash options including Deep Rinse option when using fabric softener Select options Press Start Add fabric softener to the fabric softener dispenser IMPORTANT For detergent use see the specific dispenser section in this manual for your model If using detergent pa...

Page 7: ...ain Spin cycle C Your washer is equipped with Consumer Help Indicator CHI CHI is our way to communicate a simple remedy for some situations that you can perform without the need to call for service The chart below describes the helpful messages you may notice scrolling on your display when you return to start another load These messages will provide simple remedies you can quickly perform Spin lig...

Page 8: ...ve Wear Hot Warm Colors Cool Cold Tap Cold Ex Heavy Heavy Normal Light Max More Normal No Spin Stain Removal Guide Deep Fill Warm Rinse Auto Soak Deep Rinse Delay Wash Extra Rinse Power Pre Wash Cycle designed for care of medium to lightly soiled active wear athletic wear and technical fabrics Incorporates a dual stage wash period to effectively treat body soils and odors Use the Heavy Duty cycle ...

Page 9: ...ts mattress pads and bath mats Bulky Items Hot Warm Colors Cool Cold Tap Cold Ex Heavy Heavy Normal Light Max More Normal No Spin Stain Removal Guide Deep Fill Warm Rinse Auto Soak Deep Rinse Delay Wash Extra Rinse Power Pre Wash Provides a Deep Fill max fill wash water level to wash bulky and waterproof items Also incorporates a Deep Fill rinse to effectively rinse bulky items and a low spin spee...

Page 10: ...button 4 Press the Start button to initiate the feature If the lid is not already open raise the lid of the washer to start the flow of fresh water from the dispensing area Water will continue to be dispensed until the lid is closed or the water level in the tub reaches the maximum level If the lid is closed before the maximum level in the tub is reached additional water can be dispensed by openin...

Page 11: ...ghts are illuminated NOTE The Soil and Temperature levels will be changed to match the recommended default setting for each stain type Turning off Stain Removal Guide will return the settings to default Stain Removal Guide Category Recommended Temperatures Treatment Wash Stain For best results before placing in washer Blood Cold Cool Blood Sweat Body Fluids Urine Rinse in cold water pretreat stain...

Page 12: ...etter remove additional residues NOTE This option is not allowed for some cycles Additional Options My Cycle Settings As the cycle selector knob is turned the Temp Soil and Spin settings change to automatic pre set default settings for each cycle If you desire different default settings select the desired options or changes to the cycle settings then press and hold the My Cycle button for 3 second...

Page 13: ...ut only for water and detergent to flow from the smart dispense system This machine is equipped with a bulk detergent reservoir that can hold approximately 75 ounces of liquid detergent for your convenience This is enough detergent for about 50 average laundry loads depending on what dispense amount is selected When the Tank Low or Tank Empty LED is illuminated more detergent should be added to th...

Page 14: ... that detergent is accidentally spilled or otherwise gets into the bleach opening that detergent will simply be used for the next wash cycle In this case there is no need to perform any flushing routine Liquid Bleach GTW840 and GTW845 models only Liquid fabric softener conditioner should be added to the small drawer in the rear of the washer opening Follow the liquid fabric softener conditioner ma...

Page 15: ...the left side of the dispenser drawer Follow the liquid fabric softener conditioner manufacturer s recommendations for the correct amount of softener conditioner based on load size taking care to add softener conditioner to the left compartment Do not overfill or dilute softener conditioner as this can result in additive being dispensed prematurely in the wash cycle Your option selections will det...

Page 16: ...ly in the washer basket For best results load items evenly and loosely around the outside of the basket filling in towards the center on larger loads To add items after washer has started press Start Pause if the lid is locked wait until the Lid Lock indicator on the display is no longer illuminated before attempting to open the lid Lift the lid and submerge additional items around the outside of ...

Page 17: ...Plus and attach the module to your appliance through the communication port in the appliance The GE Appliances ConnectPlus will allow your appliance to communicate with your smartphone for remote appliance monitoring control and notifications Please visit GEAppliances com connect to learn more about connected appliance features to learn what connected appliance app s will work with your smartphone...

Page 18: ...ky Items with 1 Cup 250 ml of bleach once a month After the completion of a Bulky Items cycle the interior of your washer may have a bleach smell Dispenser Drawer After some period of use a small amount of detergent or softener residue may be present in the dispenser drawer The drawer can easily be removed for cleaning To remove the drawer pull it out until the drawer stops and then lift up on the...

Page 19: ...ension For discharge heights from 60 96 NOTE We strongly recommend the use of new water supply hoses Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage BEFORE YOU BEGIN Read these instructions completely and carefully IMPORTANT Save these instructions for local inspector s use IMPORTANT Observe all governing codes and ordinances Note ...

Page 20: ...hine is in the home remove outside packing material carton from washer Remove bag containing clamp cable tie and drain hose clip drain hose and Owner s Reference Guide from tub NOTE Leave foam shipping material inside tub opening to hold tub in place during the rest of installation 1 UNPACKING THE WASHER WATER SUPPLY REQUIREMENTS WATER SUPPLY LINES Purge Hot and Cold water supply lines for 30 seco...

Page 21: ...ubber washer in one end of hot water hose Thread hot water hose onto connection labeled H at top rear of washer Hand tighten and use pliers to tighten hoses between 1 8 and 1 4 turn beyond hand tight If not installed install rubber washer in one end of cold water hose C Thread cold water hose onto connection labeled C at top rear of washer Hand tighten and use pliers to tighten hoses between 1 8 a...

Page 22: ...ound the drain hose A snug fit can also cause a siphoning action NOTE Placing the drain hose too far down the drain pipe can cause a siphoning action No more than 5 of hose should be in the drain pipe There must be an air gap around the drain hose A snug fit can also cause a siphoning action If drain discharge height does not meet 30 minimum height requirement end of drain hose must be secured in ...

Page 23: ...hat is properly installed and grounded in accordance with all local codes and ordinances Improper connection of the equipment grounding conductor can result in a risk of electrical shock Check with a qualified electrician or service representative or personnel if you are in doubt as to whether the appliance is properly grounded DO NOT modify the plug on the power supply cord If it will not fit the...

Page 24: ... rubber washers are installed Make sure end of drain hose is correctly inserted in and secured to drain facility Household drain clogged Check household plumbing You may need to call a plumber Drain hose rubs on wall Make sure drain hose does not make contact with the wall May cause excessive wear on the hose Constant water pressure to fill hoses at water source Tighten hoses at the faucets Check ...

Page 25: ...ill help break down the pack with the gentler agitation Select a warmer wash temperature if possible to improve dissolving of detergent packets Use the secondary chamber by removing the Laundry Pack Cup Do not exceed manufacturer s recommended dosing quantity Unexplained time and or settings changes Changing options on some models This is normal Several options will change other options to maximiz...

Page 26: ...e drive system will engage at the start of agitate and disengage when agitate is complete This occurs multiple times during the wash Back and forth swoosh Electric motor reversing direction This sound is the motor rotating back and forth to clean your laundry Clicking behind Control during fill Automatic Temperature Control Valve Two valves mix cold and hot water The clicking is when either valve ...

Page 27: ...excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s Attorney General Warranto...

Page 28: ...28 49 3000187 Rev 0 Notes NOTES ...

Page 29: ...49 3000187 Rev 0 29 Notes NOTES ...

Page 30: ...e available while your warranty is still in effect You can purchase it on line anytime GE Appliances Services will still be there after your warranty expires In the US GEAppliances com extended warranty or call 800 626 2224 during normal business hours Remote Connectivity For assistance with wireless network connectivity for models with remote enable visit our website at GEAppliances com connect o...

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