Fujitsu ESPRIMO K557/20 Operating Manual Download

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System

Operating Manual

FUJITSU ALL-IN-ONE PC

ESPRIMO K55x/24
ESPRIMO K55x/20

Summary of Contents for ESPRIMO K557/20

Page 1: ...System Operating Manual FUJITSU ALL IN ONE PC ESPRIMO K55x 24 ESPRIMO K55x 20 ...

Page 2: ...lable on our website http www fujitsu com fts You can find driver updates at http support ts fujitsu com download Should you have any technical questions please contact our Hotline Service Desk http support ts fujitsu com contact servicedesk Your sales partner Your sales office We hope you enjoy using your new Fujitsu system ...

Page 3: ......

Page 4: ...jitsu Technology Solutions GmbH Mies van der Rohe Straße 8 80807 Munich Germany http www fujitsu com fts Copyright Fujitsu Technology Solutions GmbH 2018 All rights reserved Publication Date 07 2018 Order No A26361 K1605 Z230 1 7619 edition 2 ...

Page 5: ...erating Manual Your ESPRIMO 5 Ports and Operating Elements 7 Important notes 11 Getting started 14 Operation 31 Explanatory information about standard ISO 9241 307 42 Troubleshooting and tips 43 System expansions 48 Technical data 59 Index 61 ...

Page 6: ...sidiaries in the USA and other countries Kensington is a registered trademark of the ACCO brand USB Type C and USB C are trademarks of the USB Implementers Forum in the USA and other countries Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the USA and or other countries respectively All other trademarks mentioned here are the property of their particular ...

Page 7: ...the cover for external devices ports 23 Connecting the power cable 24 Connecting external devices 24 Ports on the device 25 Connecting the mouse 25 Connecting the keyboard 26 Connecting external devices to the serial interface 26 Connecting external devices to the USB ports 27 Connect a second monitor to the display port 27 Mounting the cover for external devices ports 28 Switching on for the firs...

Page 8: ...he external monitor remains blank 45 The external monitor is blank or the image is unstable 45 No mouse pointer displayed on the monitor 46 Date and time are not correct 46 SmartCard reader is not recognised 46 Error messages on the screen 46 Installing new software 46 Tips 47 System expansions 48 Information about boards 49 Preparing to remove components 49 Removing the service cover 49 Mounting ...

Page 9: ...e selected configuration the operating system is preinstalled on your hard disk Further information on this device is provided in the Quick Start Guide poster in the Safety regulations manual in the Warranty manual in your operating system documentation in the information files e g PDF HTML DOC CHM TXT HLP With the programme Acrobat Reader you can display targeted information on the screen quickly...

Page 10: ... or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font indicates cross references to another section e g Safety information cross references to an external ...

Page 11: ...ing elements on the device Please familiarise yourself with these components before you start to work with the device Front 2 3 4 5 6 7 2 9 1 8 1 Multimedia module with camera and microphone only ESPRIMO K557 24 optional 2 Loudspeaker 3 USB 3 0 ports 4 Microphone port 5 Headphone port 6 Hard disk indicator 7 Power on indicator 8 Screen brightness buttons on the underside 9 On off switch Fujitsu 7 ...

Page 12: ...essCardslot USBport As an option a SmartCard reader can be installed in the optical drive bay 1 4 3 2 1 Optical drive DVD or Blue ray only ESPRIMO K557 24 and K558 24 2 Emergency removal 3 Insert eject button optical drive 4 Optical drive status indicator optional 8 Fujitsu ...

Page 13: ...Ports and Operating Elements Rear 2 1 3 4 5 6 1 Service cover 2 Cover for ports 3 Cover for main switch 4 Security Lock device 5 Padlock mounting option 6 Clip Fujitsu 9 ...

Page 14: ...er 3 4 6 1 2 8 9 10 11 7 5 3 1 PS 2 mouse port 2 Serial port optional 3 USB 2 0 ports 4 DisplayPort port 5 USB 3 0 ports 6 PS 2 keyboard port 7 LAN port 8 Audio output Line Out 9 Audio input Line In 10 Main switch 11 Power connection AC IN 10 Fujitsu ...

Page 15: ...receives enough ventilation In order to avoid overheating do not cover the ventilation areas of the monitor or the device You must only operate the device if the rated voltage used by the device is set to the local mains voltage The main switch and the ON OFF switch do not disconnect the device from the mains voltage For complete disconnection from the mains voltage you must pull the mains plug ou...

Page 16: ...device from the mains voltage To completely disconnect from the mains voltage you must remove the mains plug from the mains socket The device is equipped with a power cable that complies with safety standards Use the supplied power cable only Lay the cables in such a way that they do not create a hazard danger of tripping and cannot be damaged When connecting the device observe the relevant notes ...

Page 17: ...d disconnect the power plug from the mains outlet Do not clean any interior parts yourself leave this job to a service technician Do not use any cleaning agents that contain abrasives or may corrode plastic alcohol thinner or acetone Never clean the device with water Water entering into the device could present a serious risk to users e g electric shock Ensure that no liquid enters the system The ...

Page 18: ...outlet immediately Steps for initial setup Preparingforfirstuse overview Preparingforuse Only a few steps are necessary to put your new device into operation for the first time Select a location for device and set up device Connecting external devices such as a mouse and keyboard Check the voltage at the mains outlet and connect the device to an electrical outlet Switch the device on You will lear...

Page 19: ...d overheating do not cover the ventilation areas of the monitor or the device A minimum distance of 200 mm 7 87 from the device must be observed for ventilation areas Do not expose the device to extreme ambient conditions see Technical data Page 59 section Ambient conditions Protect the device against dust humidity and heat When the lighting conditions are unfavourable for instance direct sunlight...

Page 20: ... Position the system outside the reach of a light source 1 1 Position the keyboard where it is easiest to reach 1 1 50 cm Position the system so that the eye distance to the screen 1 is around 50 cm 20 inches 16 Fujitsu ...

Page 21: ...l position Hold the monitor with both hands on the left and right sides of the casing and move it to the desired angle Adjusting the rotation The device can be rotated by 170 Grasp the device with both hands on the right and left edge of the casing and turn it to the desired position Adjusting the height Switch the device off Disconnect the mains plug Disconnect all cables from the front of the de...

Page 22: ...in the direction of the arrow 1 and hold Pull the cover off the foot in the direction of the arrow 2 1 1 2 2 1 1 2 2 1 1 Press a blunt thin object carefully through the drilled holes in the direction of the arrow 1 The covers are pushed out 2 18 Fujitsu ...

Page 23: ... cover must only be removed if the device is to be positioned in the top position of the foot Adjusting the height The display surface of the device is sensitive to pressure and scratches Always hold the device by the casing 1 Lay the monitor on its front on a soft surface Remove the screw 1 by hand Fujitsu 19 ...

Page 24: ...sion screws are located in the large diameter of the lengthways hole 2 Remove the foot Choose one of the 4 height settings and mount the foot at the desired height Lock the extension screws into place in the small diameter of the lengthways hole 1 Tighten the screw 1 by hand 20 Fujitsu ...

Page 25: ...Getting started Mounting covers Press the covers onto the foot in the direction of the arrow until the covers engage 1 Push the cover onto the foot in the direction of the arrow 1 Fujitsu 21 ...

Page 26: ...e weights over 6 kg Use a suitable VESA mount monitor base carrier and suitable mounting materials M4 screws The screw holes for the VESA mount monitor base carrier are spaced 100 mm apart The maximum screw insertion depth is 10 mm When mounting on a VESA mount mounting hole ensure that the ventilation openings are not covered For additional information see the manual supplied with your VESA mount...

Page 27: ...rted Removing the cover for external devices ports Preparingforoperation Press the clip in the direction of the arrow 2 1 Lift the cover for the external devices ports 2 in the direction of the arrow 1 Fujitsu 23 ...

Page 28: ... the power connector 1 of the device Plug the mains supply plug into an earthed mains supply socket 2 Connecting external devices Read the documentation on the external device before connecting it With the exception of USB devices always remove all power plugs before connecting external devices Do not connect or disconnect cables during a thunderstorm Always take hold of the actual plug Never unpl...

Page 29: ...board port purple PS 2keyboardport USB 2 0 Universal Serial Bus black UniversalSerialBus Some of the connected devices require special software e g drivers refer to the documentation for the connected device and operating system Connecting the mouse You can connect a USB mouse or a PS 2 mouse to your device Mouse Connecting Connecting a USB mouse Connect the USB mouse to one of the USB ports on th...

Page 30: ...evice Keyboard Switch your device on again Connecting external devices to the serial interface Serialinterface Serialinterface Externaldevices Devices For an exact description of how to connect external devices to the corresponding port please see the external device documentation External devices e g a printer or scanner can be connected to the serial port Connect the data cable to the external d...

Page 31: ...a cable to the external device Connect the data cable to one of the USB ports on your device Device drivers External USB devices which you connect to one of the USB ports don t usually need their own drivers because the software required is already included in the Operating System If the device requires separate software please follow the instructions in the manufacturer s documentation Connect a ...

Page 32: ... Place the cover on its mounting location Slide the cover in the direction of the arrow 1 until the clip engages Ensure that all cables are guided through the recess 2 in the cover and that no cables are trapped Guide all cables through the opening in the base towards the rear 28 Fujitsu ...

Page 33: ... network protocol are required during the software installation Contact your network administrator if you have any questions about these settings When you switch on the device for the first time the supplied software is installed and configured Plan a reasonable amount of time for this as this process must not be interrupted Switch the device on In order to avoid overheating do not cover the venti...

Page 34: ...ding the data you are asked to input read the online Help in your operating system For more information on the system as well as drivers utilities and updates see http www fujitsu com fts support on the Internet You can find information and help on the Windows operating system functions on the Internet at http windows microsoft com 30 Fujitsu ...

Page 35: ...ng system in the proper way With Windows in the Start menu via the Exit function Device Monitor If the operating system does not automatically switch the device into energy saving mode or switch it off press the ON OFF switch Warning this could lead to a loss of data If the device is ready to use the device consumes a minimum of energy Switch the device off at the main switch The device no longer ...

Page 36: ...ar picture The screen resolution of the LCD monitor of your system is optimally set at the factory TFT monitors are operated with LED background lighting The luminosity of the background lighting can decrease during the period of use of the system However you can set the brightness of your monitor individually Adjusting the brightness Brightness Backgroundlighting LCDscreen 1 2 1 Decrease screen b...

Page 37: ... OFF switch the device powers up or returns to the state it was in before it entered energy saving mode The indicator is not illuminated The device is switched off disconnected from the mains or is ready to operate If the device is ready to operate it can be switched on with the ON OFF switch 4 Drive indicator optional only ESPRIMO K557 24 and K558 24 The indicator lights up when the optical drive...

Page 38: ...tails of other keys and keyboard shortcuts can be found in the documentation for the relevant application program Key key combination Description On off switch optional ON OFFswitch Button Depending on the setting in the BIOS Setup the device can be switched on or off with this switch Some operating systems allow you to configure additional functions of the ON OFF switch in the Control Panel With ...

Page 39: ...k key Keys By pressing the Num Lock key you switch between the upper and lower case levels of the calculator keypad When the Num Lock indicator is lit the numeric keypad and arithmetic keys are active When the Num Lock indicator is not lit the cursor control functions on the Numeric keypad are active Ctrl Ctrl key Keys Keys Keys Keys performs a special operation when pressed in conjunction with an...

Page 40: ...telephony program or a video conferencing program which supports multimedia When using the multimedia module the system support e g the table should not wobble or vibrate as this affects the picture quality The multimedia module automatically adjusts itself to the current light level For this reason the LCD display may flicker while the light level is adjusted Further information on use of the mul...

Page 41: ...gs Boot Configuration of the start up sequence Save Exit Exits the BIOS Setup Utility The following function keys can also be used Key Description Esc To exit the BIOS Setup Utility The current settings are not saved F2 To reject changes and load the previous configuration of the BIOS Setup Utility F3 To load the default configuration of the BIOS Setup Utility F4 To exit the BIOS Setup Utility The...

Page 42: ...he desired option in the Save Exit menu and activate it by pressing the Enter key Save Changes and Exit Save the changes and exit the BIOS Setup Utility To save the current menu settings and exit the BIOS Setup Utility select Save Changes and Exit and Yes The device is rebooted and the new settings come into effect Discard Changes and Exit Discard changes and exit the BIOS Setup Utility Select Dis...

Page 43: ...with a padlock and a chain which you have previously connected to a fixed object or with a Kensington Lock Microsaver steel cable accessories Consult the manual for your Kensington Lock Microsaver 1 Guide a padlock through the hole 1 1 Secure the Kensington Lock Microsaver in the Security Lock device 1 Fujitsu 39 ...

Page 44: ...tions for protecting your personal data against unauthorized access e g Prevent unauthorized access to BIOS Setup Prevent unauthorised system access Prevent unauthorised access to the settings of boards with their own BIOS Activate virus warnings Protect BIOS from overwriting Protect the device from being switched on by an external device You can also combine these functions A detailed description...

Page 45: ...SmartCard with you In order to be able to take advantage of all the security features of your system you will need a CardOS SmartCard and the Workplace Protect software from Fujitsu Technology Solutions The SmartCard can only be used with a PIN offering maximum protection even if you lose the SmartCard In order to maximise your security the CardOS SmartCard is disabled if three incorrect attempts ...

Page 46: ...t unlit The result is a brighter or darker pixel Subpixel fault Only one subpixel is lit unlit The result is a pixel with missing colours The maximum permitted number of faulty pixels is stipulated in the international standard ISO 9241 307 The LCD displays from Fujitsu comply to at least Class I Fujitsu guarantees displays that are free of pixel faults so that only subpixel faults may occur Examp...

Page 47: ...ype rating plate on the back of the device Contact the Service Desk responsible for your country for clarification of the problem http support ts fujitsu com contact servicedesk When you do this please have ready the ID number and serial number of your system Troubleshooting Power indicator remains off after you have switched on your device Cause Remedy The mains voltage supply is faulty Check tha...

Page 48: ...ernal screen stays blank Cause Remedy Power saving has been activated screen is blank Press any key on the keyboard or Deactivate the screen saver If necessary enter the appropriate password or Alter the brightness and or contrast until you get a picture see Adjusting the brightness Page 32 Brightness control is set to dark Adjust the brightness control to bright see Adjusting the brightness Page ...

Page 49: ... and into the power socket Check whether the data cable is properly connected to the system and the external monitor if it is plugged in with a connector Switch on the external monitor and the system The external monitor is blank or the image is unstable Screen Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application...

Page 50: ...or In the BIOS Setup set the date or time SmartCard reader is not recognised Cause Troubleshooting Chip card inserted incorrectly Check whether you have inserted your SmartCard into the SmartCard reader the right way with the chip facing upwards Check whether the SmartCard you are using is supported Your SmartCard must comply with the ISO standard 7816 1 2 3 and 4 Error messages on the screen Erro...

Page 51: ...ary applications or Run the applications in a different order Other important links Warranty www fujitsu com fts support warranty Service Desk www fujitsu com fts contact servicedesk Drivers downloads www fujitsu com fts download Recycling www fujitsu com fts recycling Fujitsu 47 ...

Page 52: ... your device depending on its configuration level If further documentation was delivered with your device please also read this through carefully In addition before removing or installing system components please pay attention to the following The device must be switched off when installing removing the system expansions and may not be in energy saving mode Remove the power plug before opening the...

Page 53: ... static build up e g by touching a grounded object before working The equipment and tools you use must be free of static charges Only touch or hold the boards by the edge or if present at the areas marked green Touch Points Never touch pins or conductors on boards fitted with ESDs Preparing to remove components Please observe the safety notes in the Chapter Important notes Page 11 Pull the mains p...

Page 54: ...System expansions Remove the locking pin 3 1 2 Pull the tab 1 until the clip disengages Slide the service cover in the direction of the arrow 2 Lift the service cover off the device 3 50 Fujitsu ...

Page 55: ... mounting position 1 Slide the service cover in the direction of the arrow 2 until the clip engages Position the locking pin Mount the cover for the ports see Mounting the cover for external devices ports Page 28 Complete the installation see Finishing component removal Page 58 Fujitsu 51 ...

Page 56: ...ponents Page 49 Only use memory extensions that have been approved for your device see chapter Technical data Page 59 Never use force when installing or removing a memory extension Make sure that foreign objects do not fall into the memory extension compartment You must open the service cover to remove or install the memory module Removing a cover Remove the service cover Removing the service cove...

Page 57: ...odule 1 in its slot as follows 2 2 a 1 Insert the memory module in the slot with the contacts and the recess a facing in the direction of the arrow 1 Memoryexpansion Memorymodule Carefully push the memory module downwards until you feel it click into place 2 Fujitsu 53 ...

Page 58: ...ving memory modules 3 2 1 1 Carefully push the two mounting clips outwards 1 Memoryexpansion Memorymodule The memory module snaps upwards 2 1 Pull the memory module 1 out of its slot in the direction of the arrow 54 Fujitsu ...

Page 59: ...ot to trap any cables when fitting the cover Fasten the cover in place with the screw 3 Re fasten the service cover see Mounting the service cover Page 51 Installing and removing the hard disk drive The following information applies to FUJITSU ESPRIMO K557 K558 only Installing a hard disk drive Remove the service cover see Removing the service cover Page 49 Fujitsu 55 ...

Page 60: ...y inserting the upper pins of the EasyChange rail in the corresponding holes of the hard disk 1 Slide the hard disk drive with the EasyChange rails into the drive cage in the direction of the arrow 1 Ensure that the hard disk drive screws face the rear wall of the housing 56 Fujitsu ...

Page 61: ...ce cover see Mounting the service cover Page 51 It may be necessary to modify the entry for the drive in the BIOS Setup Removing the hard disk drive Remove the service cover see Removing the service cover Page 49 1 Disconnect the cables 1 connected to the hard disk drive Fujitsu 57 ...

Page 62: ...ive cage in the direction of the arrow 2 Pull the EasyChange rails off the hard disk drive If you no longer need the EasyChange rails secure them again at their location in the drive cage It may be necessary to modify the entry for the drive in the BIOS Setup Finishing component removal Reconnect the previously disconnected cables to the device 58 Fujitsu ...

Page 63: ...x 424 mm 18 07 inch x 10 16 inch x 16 70 inch Min max Height with foot 411 516 mm 16 18 20 31 inch 389 494 mm 15 31 19 45 inch Weight In basic configuration approx 6 3 kg 13 9 lbs approx 5 kg 11 lbs With foot approx 9 5 kg 20 9 lbs approx 8 1 kg 17 9 lbs Ambient conditions Environment class 3K2 Environment class 2K2 DIN EN 60721 3 3 DIN EN 60721 3 2 Temperature Operation 3K2 15 C 35 C 59 F 95 F Tr...

Page 64: ...Technical data The data sheets of these devices contain further technical data You can find the data sheets on the Internet at http www fujitsu com fts 60 Fujitsu ...

Page 65: ... Device Ports 25 setting up 15 switching off 31 transporting 13 Device drivers serial interface 26 Device transporting 13 upgrades 48 Devices connecting 27 Devices connecting 26 DisplayPort 25 27 Disposal 13 E Energy saving 13 Ergonomic Workstation 15 ExpressCard slot 8 External devices connecting 27 Ports 25 External devices connecting 26 F Function keys 34 G Getting started 14 H Hardware configu...

Page 66: ...unpacking 14 Ports 7 25 Power cable connection 24 Preparing for first use overview 14 Preparing for operation 23 24 28 Preparing for use overview 14 Property protection 38 PS 2 keyboard port 25 PS 2 mouse port 25 PS 2 mouse connecting 25 port 25 R Re transportation 13 Recycling 13 Removing memory see Adding memory 52 Retransportation 13 S Safety information 11 Screen no screen display 45 Security ...

Page 67: ...Index U Universal Serial Bus 25 Upgrades device 48 USB devices connecting 27 USB port 8 25 26 Connecting devices 27 USB port connecting keyboard 26 connecting the mouse 25 W Workstation 15 Fujitsu 63 ...

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