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Washer Tech Data Sheet

his information is intended for Qualified Technicians Only.

CAUTION: DISCONNECT ELECTRICAL CURRENT BEFORE SERVICING

Please Return This Sheet to its Envelope in the Product for Future Reference

Contents Page

Error code explanation........................................1-2
Diagnostics ............................................................2
Error Code Chart....................................................3
Tests....................................................................4-5
Françis.............................................................. 6-10
Wiring diagram......................................................11

The electronic controls of the 3.0 Cu. Ft. horizontal axis washers have self diagnostics codes built in that cover most products
failures.

Model differences:

•

Better models have a digital readout display

•

Good models do not have a digital readout display

In the

Better Models

line, the failure codes will appear in the display as an E followed by two numbers, a number and a letter

or two letters. The control will beep and the

Door Lock, Wash, Rinse, Final Spin and Control

indicator lights will flash.

Example:

E14

. To stop the flashing and beeping, the customer may touch the

Pause Cancel

button. The error code remains

stored in the control but once the problem is corrected, it does not effect the operation of the washer. If the failure is something
that the customer can correct (such as the water faucets being turned off), the washer will operate normally the next time it is
started.
In the

Good Models

line, the control signals the failure code by flashing the five indicator lights of

Door Lock, Wash, Rinse,

Final Spin and Control

for the first number or letter after the E and the

Start

indicator light for the second number or letter

after the E. When a failure occurs, the washer stops or pauses and the control beeps and flashes the five indicator lights to tell
the customer that a failure has occurred. To stop the flashing and beeping, the customer may touch the

Pause Cancel

button.

The error code remains stored in the control but once the problem is corrected, it does not effect the operation of the washer.
If the failure is something that the customer can correct (such as the water faucets being turned off), the washer will operate
normally the next time it is started.

To recall an error code,

•

Wake the machine by pressing any button

•

Wait 5 seconds

•

Press and hold the

Start

and

Pause Cancel

buttons simultaneously

•

All LEDs will go blank and after a few seconds the control will signal the stored code using audible beeps and blinking
LEDs. The control will repeatedly signal the code, as long as the

Start and Pause Cancel

buttons are pressed.

A two-second pause between repeats affords you the ability to make accurate counts to identify the correct error codes.

Please Note the following...... on a small number of washers with serial number prefix XC4,

if the previous procedure does not perform as specified, follow the option below:

•

Follow all previous steps but instead of pressing

Start

and

Pause Cancel

buttons,

press and hold

Options

and

Pause Cancel

buttons.

If the washer is a

Better Model,

the error code will appear in the display. Troubleshoot problem by using charts on the

following pages.
If the washer is a

Good Model,

the five indicator lights of

Door Lock, Wash, Rinse, Final Spin and Control

will flash the

number of times for the first digit of the code and the

Start

indicator light will flash the number of times for the second digit.

Take separate counts of each indicator light, then repeat to confirm in order to be accurate in identifying the proper error code.
The code is obtained by counting the number of times the lights flash. Example E24: The five indicator lights would flash twice
indicating the 2 and the

START

indicator light will flash four times indicating the 4. The five indicator lights and the

START

indicator light start flashing at the same time.
The control will pause for 2 seconds, then repeat the code as long as the two buttons are pressed and held.

Note:

A letter appearing in the code stands for a number higher than nine:
A = 10 B = 11 C = 12 D = 13 E = 14 F = 15

Example Code F1: the first digit would be 15 and the second digit would be 1. If this code would appear on a washer in the

Good

model line, the five indicator lights would blink fifteen times and the

START

indicator light would blink once. Troubleshoot

problem by using charts on the following pages.

Quick Check

If there is no error displayed and the washer momentarily starts then turns back off:

1. Listen for a relay closure inside the motor control shortly after the

START