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CardJet Card Printer

 

 
 

 

 

 

User’s Guide 

X001200 

 

 

 

 

 

 

 

 

 

 

 

Summary of Contents for CardJet X001200

Page 1: ...CardJet Card Printer User s Guide X001200 ...

Page 2: ......

Page 3: ...les These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installat...

Page 4: ... numerique n emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la Class B prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada For Users in Taiwan ...

Page 5: ... Static Discharge ESD procedures while handling cables in or near the Circuit Board and Cartridge Assemblies Always wear an appropriate personal grounding device such as a wrist strap with integral resistor connected to an ESD ground to avoid potential damage At a minimum make positive contact with the bare metal chassis of the printer with your hand before proceeding with the procedure Sicherheit...

Page 6: ...de l armoire Débrancher l appareil et le faire vérifier par un personnel qualifié Ne pas démonter l appareil Confier l entretien de l appareil uniquement à un personnel qualifié Precauciones de seguridad Antes de operar la unidad haga el favor de leer detenidamente las siguientes precauciones de seguridad Advertencias PRECAUCION PARA EVITAR PELIGROS DE INCENDIO O CHOQUE ELECTRICO NO EXPONGA LA UNI...

Page 7: ... unità qualora si verifichi un versamento di liquido o la caduta di un oggetto solido all interno del suo alloggiamento Non smontare la struttura dell alloggiamento Le riparazioni sono competenza soltanto di personale qualificato Precauções de Segurança Antes de operar esta unidade leia cuidadosamente as seguintes precauções de segurança Advertências CUIDADO Para evitar perigo de choques elétricos...

Page 8: ...CardJet Card Printer User s Guide 5 ...

Page 9: ...CardJet Card Printer User s Guide 6 ...

Page 10: ... many features which easily allow you to create full color durable cards complete with Photographs High resolution graphics Text Bar codes And much more To begin printing with your new printer please refer to the topics in this User s Guide in the order in which they appear This user friendly guide provides complete step by step instructions for setting up using and maintaining your card printer ...

Page 11: ...icient batch printing Inkjet printing capability for printing continuous tone photos and crisp readable bar codes Intuitive easy to use control buttons and LED indicators And best of all operation of the printer is simple and straight forward Your card printer will print from any IBM PC or compatible running Windows 2000 XP This means that you can use the printer with virtually any software packag...

Page 12: ...ht of the unit with its Top Cover open Do not install unit a near heat sources such as radiators or air ducts or b in a place subject to direct sun light excessive dust mechanical vibration or shock About Moisture Condensation If the unit is brought directly from a cold to a warm location or is placed in a very damp room moisture may condense inside the unit Should this occur print quality may not...

Page 13: ...ll supplied accessories are included with your unit The following items should be included with your printer Printer Power Cord Software Installation CD Includes Printer Driver Software Installation Setup This User s Guide Warranty Statement and Registration Card Save the carton and packing materials They are designed to be re used and will come in handy when transporting the unit ...

Page 14: ...ollowing steps 1 Locate the power cord delivered with your printer 2 Place the DC power plug end of the power cord into the printer s Power Input Port 3 Place the AC power plug end of the power cord into an available wall outlet Power is automatically applied to the printer when it is plugged in Press the Power button if you wish to turn the printer OFF If the printer will not be used for a long p...

Page 15: ...e Top Cover of the printer by lifting up on its bottom edge and tilting the cover back into its fully open position 2 To close the Top Cover gently lower the Top Cover until it closes securely Note The Top Cover must be closed securely in order for your printer to operate ...

Page 16: ...y be ejected when the printer is turned back ON Media Button and LED The Media button is used to pause the printer during normal operation and also to resume operation after an error condition is cleared In general as the icon above this button indicates errors are related to either the cartridge or the cards If an error occurs the Media LED will flash In this case correct the error and press the ...

Page 17: ...t print cartridge combines the yellow Y magenta M and cyan C inks By combining all colors this cartridge allows you to print full color photo quality images with sharp black text and bar codes Please note that the printer requires specialized cartridges in order to function properly If you do not use these authorized cartridges you will not be able to print To order additional materials please con...

Page 18: ...ter User s Guide 15 B Loading Supplies 1 Install Color Install the both ink cartridges into the printer 2 Close Top Cover 3 Install Cards Install the Card Cartridge Gently push it down until you hear it snap into place ...

Page 19: ...unning Windows 2000 XP For best results a Pentium class 133 MHz computer with 32 MB of RAM or higher and 200 MB free hard disk space is required To connect the printer to your computer obtain the appropriate interface cable and refer to the following steps 1 Connect the cable to the printer 2 Connect the other side of your cable to the back of your PC at the USB connector ...

Page 20: ...s not automatically open when the CD is inserted into your computer refer to the following steps to manually open the CD installer Note This section of the Operator s Manual assumes that you are already familiar with Windows and know how it operates If you are not yet familiar with Windows consult the appropriate Microsoft documentation to become familiar with the basics of Windows before proceedi...

Page 21: ...oint to Settings and select Printers 2 Double click on the Add Printer icon 3 Follow the on screen instructions to begin installation When prompted click on the Have Disk button the Install From Disk window will appear 4 Click on Browse navigate to the folder containing the printer driver files you just downloaded and unzipped and click on OK Click on OK again to close the Install From Disk window...

Page 22: ...dow described above Although most applications do allow you to change these same printer driver options from their own Print screens your settings may not be permanently saved To change or verify the appropriate printer driver options for your print job please refer to the topics describing each of the printer driver s tabs Hint If you have questions once you are in the printer driver setup window...

Page 23: ...ation Select either Portrait or Landscape Selecting Portrait causes the card to print in a vertical orientation Selecting Landscape causes the card to print in a horizontal orientation An icon illustrating a printed card helps represent the difference between the two Copies Specifies the number of copies to be printed Test Print This option allows you to send a simple self test print to the printe...

Page 24: ...e will more closely match how they appear on your monitor Rotate Image 180 Degrees This option allows you to rotate the image on the front of your card 180 degrees when printed This option is often used to change the position of the printed image in relation to the set location of a card s magnetic stripe or smart chip Pause for Low Cartridge Select this option is you would like a definitive warni...

Page 25: ...the overall darkness and lightness of the printed image adjust the Dye Sub Intensity slide by clicking and dragging the slide s box or by clicking on the left and right arrows Moving the slide to the left causes less heat to be used in the printing process thus generating a lighter print Moving the slide to the right causes more heat to be used thus generating a darker print This slide only affect...

Page 26: ...ion values click on the Vertical and Horizontal adjustment arrows When adjusting these values keep in mind that cards always remain in the same position as they travel through the printer regardless of image orientation To illustrate this the card illustration shown in the Image Position box will flip and rotate according to whether you have selected Portrait Landscape or Rotate 180 Degrees Howeve...

Page 27: ...tment moves the image more toward the card output side of the printer if a positive number is entered and more toward the card input side of the printer if a negative number is entered The maximum value for the Vertical and Horizontal adjustments is 100 pixels 10 pixels about 03 8mm Hint Notice the direction the Vertical and Horizontal adjustment arrows point within the Image Position window are r...

Page 28: ... memory The card printer is equipped with an internal adjustment mode programmable through the Settings dialog box This dialog box is accessible only if the printer is powered ON and is properly connected to your PC This adjustment mode allows you to change the printer s internal settings for overall Image Darkness Image Placement Print Length and Magnetic Offset To change these settings please re...

Page 29: ...s centered When adjusting this value keep in mind that cards always remain in the same landscape orientation as they travel through the printer The following diagram represents how the printed image will move in relation to the fixed card position as a positive or negative Image Placement value is entered To move the printed image toward the leading edge of the card or card output side of the prin...

Page 30: ...stripe will always remain in the same relative position as the card travels through the printer The following diagram represents how the magnetic data will move in relation to the fixed position of a card s magnetic stripe as a positive or negative Magnetic Offset value is entered For this diagram imagine that the card is transparent and that you are looking at the card s mag stripe through the to...

Page 31: ...hly recommended that after making adjustments to the Internal Printer Settings you print a self test This self test print will help you determine if the Image Darkness Image Placement and Print Length are set properly If your printer has a magnetic stripe encoder and you adjusted the Magnetic Offset option test this adjustment by sending down a command to encode from your specific software program...

Page 32: ...Track Selection The ISO encoding standard provides encoding capability for either high or low coercivity cards on tracks 1 2 and 3 and is the industry s most widely used mode of magnetic encoding If your application requires customization of the standard ISO encoding process use the Magnetic Track Selection option to specify which track you would like to configure through the Magnetic Track Option...

Page 33: ... Options box displays the current set of customization options for the selected track Note that for most applications however the default settings of these options should not need to be changed Bit Density This option enables customization of the Bit Recording Density Bits per Inch used to encode the magnetic data on the currently selected track The default ISO Standard selections for this option ...

Page 34: ...tire card supply The auto eject option is the most direct means of dealing with misverified cards but may be undesirable if batch printing since misverified blank cards are ejected into the same stack as verified printed cards For this reason a Manual Eject Each Error option is also provided When this option is selected the printer will signal an error communicating the magnetic data could not be ...

Page 35: ...the track data the text intended for the magnetic track will most likely appear as printed text on the card To avoid this track information must be entered as follows When entering track data the character is entered first followed by the track number 1 2 or 3 on which you intend to encode the data The data to be encoded should then follow The first character of this data string must be the track ...

Page 36: ...CardJet Card Printer User s Guide 33 35 36 37 38 39 40 41 42 43 44 45 46 47 48 0 49 1 50 2 51 3 52 4 53 5 54 6 55 7 56 8 57 9 58 59 60 61 62 63 64 ...

Page 37: ...CardJet Card Printer User s Guide 34 65 A 66 B 67 C 68 D 69 E 70 F 71 G 72 H 73 I 74 J 75 K 76 L 77 M 78 N 79 O 80 P 81 Q 82 R 83 S 84 T 85 U 86 V 87 W 88 X 89 Y 90 Z 91 92 93 94 ...

Page 38: ...de 35 95 _ The following example illustrates how track data should be entered for tracks 1 2 and 3 Example Sending data to Track 1 1 JULIE ANDERSON 623 85 1253 Sending data to Track 2 2 0123456789 Sending data to Track 3 3 0123456789 ...

Page 39: ...may need to set your printer driver settings through the Control Panel to ensure they are applied 3 After you ve properly configured the driver select Print from your application The printer s RIP raster image processing begins The image processing time will vary depending upon the complexity of the image and the processing speed of your computer 4 After the image is processed the printer will beg...

Page 40: ...re moistened with 99 99 isopropyl alcohol for cleaning your printer Cleaning Pads pre moistened with 99 99 isopropyl alcohol for cleaning your printer s general inside and outside area IMPORTANT As with any electronic device internal components of the printer such as the Cartridge may be damaged if exposed to static electrical discharges To avoid potential damage always wear an appropriate persona...

Page 41: ...gh a single easy process 1 Leave the printer power ON and open the printer s Top Cover Note you DO NOT need to remove the cartridge from the printer for this procedure 2 Remove all card from the printer s Card Input Hopper 3 Get a Cleaning Card from the Printer Cleaning Kit and remove its adhesive backing paper 4 Insert the Cleaning Card into the card output end of the printer until the card stops...

Page 42: ...s procedure if the roller is visibly dirty Use the following steps to clean the roller 1 Leave the power ON and open the printer s Top Cover 2 Remove the cartridge 3 Locate the Platen Roller 4 Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean Press the Power button and Media button to move the roller back and forth while cleaning 5 After the roller is clean and completely d...

Page 43: ...te inside the printer These particles are attracted to the cartridge or blank card by static produced during printing and can contaminate the printed card causing spots or speckles to appear Periodically use the following procedure to remove dust and other contaminants 1 Open the printer s Top Cover 2 Remove the cartridge from the printer 3 Use a Cleaning Pad from the Printer Cleaning Kit to wipe ...

Page 44: ... Cover 2 Remove the cartridge if necessary 3 If you would like to try to correct the problem and continue printing with the same card do so by pressing the Power button to advance the card or the Media button to reverse the card Use these buttons to help free the card from its jam Try not to move the card too far from where it was just before the jam occurred Once the jam is cleared replace cartri...

Page 45: ...y need to be recalibrated Are you using a cartridge other than one sold specifically for use with your printer Remember the printer takes highly specialized cartridges If your printer has a magnetic encoding module installed and you are attempting to encode magnetic information onto a card while printing a flashing Media LED can also indicate an encoding mis verify If information is not encoded pr...

Page 46: ... printer is ready to print Make certain that the printer cable is securely connected An error message in the software application telling you that the printer is not responding is often due to a missing or defective interface cable My prints have a thin line or scratch traveling the entire card length There may be dust on the Cartridge Clean the Cartridge Your blank cards may have scratches on the...

Page 47: ...to dust inside the printer Clean the inside of the printer May also be caused by dust or embedded contaminants on the card Be sure the cards you are using are clean and stored in a dust free environment Some cards have embedded contaminants in their surface and should not be used My printed cards look too dark or too light ...

Page 48: ...er driver by moving the slider 5 10 to the left to lighten or to the right to darken May also be caused by an improper internal printer setting Check the Image Darkness value and verify it matches the factory default value given on the settings label on the printer s rear or bottom panel The printing gets cut off or is not centered on the card and a white border appears ...

Page 49: ... center the image In the case of white leading or trailing edge border as shown in the top sample this may also be caused by an improper internal printer setting Check the Image Placement and Print Length values and verify these match the factory default values given on the settings label on the printer s rear or bottom panel ...

Page 50: ...y wind the cartridge until the printer s Media LED flashes Check that the proper cartridge type is installed according to the cartridge type option selected in the printer driver Calibrate the Cartridge Sensor The card or cartridge is jammed If your inkjet cartridge is sticking to the card check to see that you are using blank cards with a polished PVC finish A card with a dull or sticky finish ca...

Page 51: ...et Inkjet Resolution 300 dpi 11 8 dots mm Colors CardJet Up to 16 7 million Print Speed CardJet 30 seconds per card 120 cards per hour Accepted Standard Card Sizes CR 80 3 375 L x 2 125 W 85 6mmL x 54mmW Print Area CardJet CR 80 edge to edge Accepted Card Thickness 30 mil 030 76mm ...

Page 52: ...k space or higher ECP parallel port with DMA access Interface USB 1 1 Operating Temperature 65 to 80 F 18 to 27 C Humidity 20 80 non condensing Dimensions 6 7 H x 13 1 W x 10 5 D 170mmH x 333mmW x 267mmD Weight 15 lbs 7 kg Agency Listings Safety UL 60950 CSA C22 2 No 60950 and UL GS EN60950 A1 A4 A11 CE Emissions FCC Class B CRC c1374 ITS EMC CE EN55022 Class B 1995 EN55024 1997 BSMI Supply Voltag...

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