DS200 Troubleshooting Guide
Anoka County Elections
NOTE:
For all ballot counter problems, be sure to open the auxiliary
compartment so that voting can continue without interruption.
TABLE OF CONTENTS
...
DS200 POWER ISSUES
o.
DS200 won
’
t turn on when screen is lifted ........................................................................... page 2
...
PRINTING PROBLEMS
o.
Machine starts up, but stops prior to printing zero tape ...................................................... page 3
o.
Machine is printing, tape is feeding, but no text shows ....................................................... page 3
o.
Machine is printing, but nothing is coming out .................................................................... page 4
o.
Machine is printing, tape is folded, mangled or feeding sideways ....................................... page 4
o.
Machine screen is frozen, will not allow selections to be made............................................page 5
o.
AutoMARK machine has print error message on the screen................................................. page 5
...
BALLOT FEED ISSUES
o.
First ballot of the day will not go into the ballot counter ..................................................... page 6
o.
Ballots will not feed into the ballot counter ......................................................................... page 6
o.
“
Jammed Ballot
”
Error Message Displays ............................................................................. page 7
...
PUBLIC COUNTER ISSUES
o.
Public counter is not at zero at the start of the day ..............................................................page 7
...
MODEM ISSUES
o.
Closed Polls but won
’
t modem immediately......................................................................... page 9
o.
Modem Transmission Fails.....................................................................................................page 9
o.
Modem Transmission Troubleshooting Unsuccessful......................................................... page 11
