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LBI-39169

ericssonz

User’s Guide

EDACS

 NETWORK

MANAGEMENT

Summary of Contents for EDACS LBI-39169

Page 1: ...LBI 39169 ericssonz User s Guide EDACS NETWORK MANAGEMENT...

Page 2: ...hanges will be incorporated into new editions of this manual No part of this manual may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and rec...

Page 3: ...AGER WORK SESSION 21 5 2 ENDING A NETWORK MANAGER WORK SESSION 22 5 2 1 LOGGING OUT OF THE NETWORK MANAGER SESSION 22 5 2 2 LOGGING OUT OF THE HP VUE SESSION 22 6 RETRIEVING THE SOFTWARE VERSION 23 6...

Page 4: ...PLICATION 53 12 1 1 Filtering Call Traffic 54 12 1 2 Viewing Call Type Colors 56 12 1 3 Displaying Site Statistics Rows 56 12 1 4 Indicating Quiet Drops 56 12 2 USING THE SITE MONITOR APPLICATION 57 1...

Page 5: ...ENT DESCRIPTIONS 69 14 15 RESTORING DEFAULT EVENT DESCRIPTIONS 70 14 16 MAPPING SEVERITY LEVEL TO ICON COLOR 70 14 17 CREATING A FULL SYSTEM IMAGE BACKUP 70 14 18 RESTORING A FULL SYSTEM IMAGE FROM TH...

Page 6: ...Menu 36 Figure 16 CEC IMC Manager Main Window and Menu Bar 37 Figure 17 CEC IMC Manager Login 37 Figure 18 System Options for Digital Console Pre empt Example Screen 38 Figure 19 Site Channel Configu...

Page 7: ...Figure 33 Traffic Filter Window 55 Figure 34 Multisite Monitor Legend 56 Figure 35 Site Monitor Display Example 57 Figure 36 Site Monitor Menu Bar 58 Figure 37 Modify Event Screen 60 Table 1 Status Co...

Page 8: ...LBI 39169 8 This page intentionally left blank...

Page 9: ...4 Network Manager Basics This section describes some of the basic processes the operator will use when running the Network Manager application Section 5 Startup Procedures This section provides step...

Page 10: ...ction 14 Procedures This section provides procedures for customizing configuring and maintaining the Network Manager application Section 15 Troubleshooting This section presents a list of problems whi...

Page 11: ...002 HP OpenView Programmer s Guide J2319 90009 HP OpenView Programmer s Reference B2355 90037 HP Remote Access Manual 2 2 RELATED ERICSSON PUBLICATIONS The following Ericsson publications provide addi...

Page 12: ...Technical Description LBI 38962 EDACS Data Gateway Installation and Maintenance Manual LBI 38963 EDACS Data Gateway User s Reference Manual LBI 38964 EDACS Data Gateway Configuration Reference Manual...

Page 13: ...rk Management Applications The customer is responsible for maintaining the configuration of the other Network Management applications The EDACS Network Element icons may exist on the same map as the c...

Page 14: ...uding subscriber access to the services provided by the network This management area performs the following Using a local client Graphical User Interface to configure a device Using a Telnet session t...

Page 15: ...parate Jessica Private Branch Exchange Interface PI option Multisite Monitor The Multisite Monitor oversees call activity for an entire node It is available with BCU CAL or as a separate PI option Sit...

Page 16: ...into the first available level The EDACS Node and Site icons are explodable icons meaning that double clicking on them will bring up the next lower level See the examples of the Map Traversal Screens...

Page 17: ...r at the top of the screen If an icon is not selected the EDACS menu option may be grayed out meaning that it is inaccessible Figure 1 shows the initial set of submenus which include Faults Configurat...

Page 18: ...THE KEYBOARD Each menu option contains a mnemonic one letter hot key that is shown visually with an underline To select an option on the main menu bar press the ALT key and the mnemonic simultaneousl...

Page 19: ...submaps contain background graphics while the last two do not Background graphics may be loaded in all submaps Exploding the EDACS icon brings up a screen similar to that shown below Exploding the IM...

Page 20: ...n the IMC Node 37 submap brings up a Switch Center 37 submap similar to the screen shown below Exploding a Site icon such as Site 1 on the IMC Node 37 submap brings up the Site 1 submap similar to the...

Page 21: ...Press the ENTER button or use the mouse and place the cursor in the Password box 2 Type in your password Press the ENTER button or click on OK If the Login Manager does not recognize your name or pas...

Page 22: ...Exit from the menu bar 2 OpenView will display a Warning popup menu indicating your session is ending Click on OK to end the session 3 OpenView will close all applicable files and return to the HP VU...

Page 23: ...Software Table screen showing the software versions of all devices or boards directly connected to the selected device For example the response to an inquiry about the software version of the CEC IMC...

Page 24: ...plications installed in the Network Manager and their software version can be obtained by using the following procedure 1 Select Help On Version from the Main Menu Bar 2 The Network Manager will displ...

Page 25: ...CS Help Menu 7 1 TASK HELP On line help is available for performing various EDACS and OpenView tasks The Task Index provides a list of OpenView and EDACS menu bar and Map Generation help files and whe...

Page 26: ...ernally The color of the icon does not change until all alarms received at that severity level have cleared or an alarm at a higher severity level is received For the EDACS Network Manager application...

Page 27: ...the object This category is not used by the EDACS Network Manager application Dark Brown Operational Unknown An application sets the status to unknown when the status of an object cannot be determined...

Page 28: ...lor will propagate up the hierarchical levels There are options to propagate the most critical or the average alarm level Select EDIT Describe Modify Map and set Map to Propagate Most Critical 8 2 REP...

Page 29: ...a link failure then the popup will occur on both the setting and clearing event 8 2 3 Associating Actions With Events Any command executable from the UNIX command prompt may be associated with an eve...

Page 30: ...form the Fault Update procedure 8 2 7 Fault Updating Managed Devices This menu item allows you to manually update EDACS managed icons with the latest status reported to the EDACS Network Manager When...

Page 31: ...concept of setting and clearing such as linkup down or board fail normal change icon color For a given map object the Network Manager can display the current alarms affecting icon color for that obje...

Page 32: ...s the deleted events will reappear next time the Interface is started since deleted events are not saved from a read only Interface Each category in the Event Category has its own Event Browser window...

Page 33: ...nt is selected the text appears in reverse video To select one event use the mouse select button usually left button to click on the event line This action deselects all other events To select multipl...

Page 34: ...iltering is shown at the bottom of the Event Browser window showing how many events are in the category as well has how many of each severity are displayed If filtering is on the status will change to...

Page 35: ...Description window providing the technical details associated with the event and possible corrective action 2 If the event is associated with a site the user may optionally consult the System Manager...

Page 36: ...gm The server which interfaces to the CEC IMC runs on the Windows NT platform while the client may run on either the Windows NT platform or the EDACS Network Manager UNIX platform The CEC IMC Manager...

Page 37: ...tus bar displays several messages that are helpful or important to the CEC IMC Manager user For Help press F1 or the current menu choice and the current time are displayed at each end of the status ba...

Page 38: ...with using the CEC IMC Manager for Windows NT Complete instructions may be found in LBI 39224 9 1 2 Sample CEC IMC Manager Screens Some sample CEC IMC Manager screens for configuration follow Figure 1...

Page 39: ...enu bar select the EDACS Configuration Connect Telnet xterm menu item 3 Enter the your username and password to gain access to the device Refer to the device s User manual for additional information 9...

Page 40: ...er operations are as described in LBI 38984 NOTE When telneting into the System Manager the keyboard is remapped for use with the VAX VMS operating system A keyboard template AE LZT 123 1908 1 is avai...

Page 41: ...rk Manager logs the EDACS Configuration functions reboot restart and shutdown Each logged action includes the host name user name time date description of action and targeted EDACS IP Address User act...

Page 42: ...Manager or a third party billing package The following figures provide examples of FTP sessions on the PI BCU and System Manager In these examples the activity data is transfered via FTP using a GET...

Page 43: ...96 23 47 sep02 log rwxrwxrwx 1 root 619989 Sep 03 1996 23 09 sep03 log rwxrwxrwx 1 root 12241 Jan 30 1996 16 07 fatal log rwxrwxrwx 1 root 737526 Sep 04 1996 23 16 sep04 log rwxrwxrwx 1 root 324909 Se...

Page 44: ...rwxrwxrwx 1 root 206159 Aug 23 1996 23 59 t2360025 CDR rwxrwxrwx 1 root 31337 Aug 24 1996 23 59 t2370001 CDR rwxrwxrwx 1 root 61214 Aug 25 1996 23 59 t2380025 CDR rwxrwxrwx 1 root 145377 Aug 26 1996...

Page 45: ...E NETSERVER LOG 2 5 1 MAR 1994 18 40 1 1 RWED RWED RE UNTDIS_DEBUG TXT 3 1 23 APR 1993 09 29 1 1 RWED RWED RWED Total of 1439 blocks in 7 files 226 Transfer completed ftp cd smact 250 Connected to EGE...

Page 46: ...CEC IMC The performance graphs and call activity initiated from the Main Menu bar may get performance data from several sources The following hierarchy will be used to determine the source of the dat...

Page 47: ...te a statistics window with raw statistics information 2 Sampling interval range is 1 sec to months 3 Sampling items line graph items may be individually turned on off 4 Data capture option i e store...

Page 48: ...LBI 39169 MONITORING PERFORMANCE TRENDS 48 Both of these programs will convert the xwd format to TIF and GIF formats which are easily imported into other applications...

Page 49: ...data call performance totals for Channel Assignments Queues Denies and System Busies Group Data Group data call performance totals for Channel Assignments Queues Denies and System Busies Individual O...

Page 50: ...a Calls Group Data Calls Individual Outbound Interconnect Individual Inbound Interconnect Group Inbound Interconnect and ALL System Busies Total System Busies for the following call types Individual V...

Page 51: ...encies Secondary Assignments Total Secondary Assignments for all call types Message Trunks Total Message Trunk Assignments for all call types Air Time Total Air Time for all call types Queue Time Tota...

Page 52: ...te Monitor and Site Monitor screens report the last known control channel The Multisite Monitor or Site Monitor session is invoked by selecting the desired option from the Performance Monitor menu ite...

Page 53: ...ments is displayed in white and black respectively A primary assignment is the site on which the call was originated Secondary assignments are the other sites involved in the call NOTE Confirmed and F...

Page 54: ...default is On for all filter types When the filter is On each time an event of this filter type is received the channel button corresponding to the channel where the event is occurring is modified in...

Page 55: ...ation for filter type Example EM IN GR ID GD IT TI TG CC 3 Caller ID Logical identification LID of caller 4 Callee ID Logical Group identification LID GID of callee 5 Both IDs Logical Group identifica...

Page 56: ...ar from the MSM main window The Statistics Rows are located along the bottom of the MSM window There are four different rows Assigned Queued Denied and System Busy There is a box for each statistic un...

Page 57: ...secondary assignments are the other sites involved in the call For primary assignments text is displayed in white For secondary assignments text for the entire row except channel number is displayed...

Page 58: ...rows is blank at startup Use the toggle button on the Options menu to view statistics rows or remove them from the main window 12 2 2 Adding The Phone Digits Column The Phone Digits toggle button forc...

Page 59: ...development without programming of MIB applications for Internet standard and enterprise specific i e specific to a given vendor MIB objects and integration of the applications into the HP OpenView Ne...

Page 60: ...ccurrence severity level and type The user may filter the event history report based upon the source severity level a specified time range and or event type Any generated report can be saved to a user...

Page 61: ...mage files shown below These images are the only maps that Ericsson provides The installer is responsible for selecting the appropriate maps at installation time or purchasing any additional maps in t...

Page 62: ...or an administrator and the read only privilege for general users The read only user continues to see Network Element status changes through icon color changes Also a read only user can still run mana...

Page 63: ...iated with the database object all symbols will have access to the description 13 13 3 Icon Bitmaps Icon bitmaps may be modified but doing so is not recommended HP UX has an icon editor tool which may...

Page 64: ...the display 4 At the prompt enter the shutdown command etc shutdown h ENTER 5 Watch the messages during the process and note actions The system is completely shutdown when the system displays HALTED a...

Page 65: ...s polling is disabled The device polling interval is associated with the EDACS top container icon Polling parameters associated with EDACS Top level Icon looks like a world globe can be modified on ic...

Page 66: ...EDG System Manager and CEC IMC Manager Directly connected elements must have their selection name equal to the one found by IPMAP IPMAP will use the host name by preference but will use the IP Address...

Page 67: ...representation for the connection type by clicking on the representation with the left mouse button 3 The Add Object window appears 4 Select the source symbol 5 Select the destination symbol 14 8 CUST...

Page 68: ...n done 14 10 DELETING ORPHANED SUBMAPS This procedure describe the process for deleting orphaned submaps for OpenView 1 From the OpenView menu select Edit Submap OPen List 2 A Submaps in Map popup wit...

Page 69: ...ew Modify Object Attributes button 14 13 VIEWING MODIFYING TRAP SEVERITY LEVELS Use the following procedure to view or modify trap severity levels 1 Select the EDACS Faults Configuration menu item to...

Page 70: ...usr EDACS conf C ed_trapd conf 14 16 MAPPING SEVERITY LEVEL TO ICON COLOR 1 Select Help Display Legend from the OpenView main menu bar this will provide a graphical display of the icons and their ass...

Page 71: ...ackup perform the following steps 1 As root user Use console login etc shutdown now ENTER System will shutdown and come back up in single user mode 2 Insert the tape into the tape drive assume device...

Page 72: ...te in the System Manager If the Line is enabled and the LID is 0 this is invalid and causes this problem If there is only one PI in the Network all lines should be N In a multinode PI configuration th...

Page 73: ...r contacting the license server daemon is not defined There are two options for defining the hostname In one option set the EDACS_LICENSE_SERVER variable by entering the following information at the U...

Page 74: ...OOR SYSTEM PERFORMANCE Problem System is slower than usual Solution 1 IPMAP autodiscovery may be enabled From the OpenView Main menu select Options Topology Status Polling IP and turn off the polling...

Page 75: ...vers usr OV bin ovstop usr EDACS bin ks usr lib netls bin srv_stop 3 Reconfigure IFOR LS Reference the NM Installation LBI procedure cd usr lib netls conf netls_config When prompted whether or not to...

Page 76: ...set to disable If the MIB object is enabled then make sure that the trap is properly configured to be an EDACS event To check this condition enter the EDACS Faults Configuration menu 15 15 MSM SM OUT...

Page 77: ...LTINODE TRAFFIC NOT SEEN CORRECTLY ON MSM SESSIONS Problem MultiSite Monitor fails to display originating node traffic on NIM site column and destination node traffic on Device node column Solution So...

Page 78: ...e MIB data and send traps reporting problems to significant events AMTS Advanced Multisite Test System API Application Programming Interface Standard interface to a software application Audio Board Th...

Page 79: ...nly Memory A media used for software and information distribution CEC Console Electronics Controller The Ericsson GE CEC is an advanced radio communications controller incorporating time division mult...

Page 80: ...from transmitting and is placed in the receive mode on the assigned working channel control data Control data includes any data used by the switch for system control CTIM Centralized Telephone Interc...

Page 81: ...ws authorized radio users to make and receive telephone calls without dispatcher assistance FCAPS Standard term that stands for the five broad areas of network management Faults Configuration Accounti...

Page 82: ...d Services Digital Network A set of CCITT standards aimed at integrating voice and data services ISDN provides end to end digital services Allows for interconnection of remote systems and LANs over an...

Page 83: ...a concentrator used to connect multiple stations to the ring multisite A multisite is a network of multiple EDACS radio systems and possibly conventional radio systems all linked together for wide ar...

Page 84: ...ontroller computer Port A point for accessing a device circuit or network For a bridge an interface to a LAN or point to point link Privacy Protection of the contents of a message by means of encrypti...

Page 85: ...itself and converts to a working channel EDACS address hierarchy is maintained as are many trunking features Shell An HP UX command interpreter CSHELL KORN etc providing a working environment interfac...

Page 86: ...ents and retries TDM Time Domain Multiplexing Technique used to multiplex multiple signals onto a single hardware transmission channel bus by allowing each signal to use the channel for a short time b...

Page 87: ...ler if a fault is detected The TU and ACU form the Test and Alarm Unit TAU UDP User Datagram Protocol Connection less mode transport protocol used by SNMP Does not use acknowledgments or retries UPS U...

Page 88: ...ice Labels 68 Devices Managing and Unmanaging 30 Documentation BCU CAL 12 CEC IMC 11 EDG 12 Hewlett Packard HP OpenView 11 Jessica 12 Network Management 11 System Manager 12 E EDACS Icon is Blue 74 ED...

Page 89: ...Manager Software Version 24 No Node License 75 O Object Descriptions 64 On Version 24 On line help 25 P PC Xware 63 Performance Management 15 Monitoring Performance Trends 46 Multiple Node or Site MIB...

Page 90: ...ffic 75 Poor System Performance 75 Popup Generation Warning 78 Remote Procedure Calls are Failing 74 SNMP 76 Two Dimensional Line Graph Customizing 47 Example 47 Usage 46 U User Action Logging 41 Usin...

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