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Epson America, Inc. Limited Warranty

What is Covered

: Epson America, Inc. (“Epson”) warrants to the first end-user customer that the 

EPSON printer covered by this limited warranty statement, if purchased and used in the United 
States or Canada, conforms to the manufacturer's specifications and will be free from defects in 
workmanship and materials for a period of one (1) year from the date of original purchase. Epson 
also warrants that the consumable ink cartridges enclosed with the printer will perform to the 
manufacturer's specified usage, which usage may expire before the expiration of the limited warranty 
for the EPSON printer. For warranty service, you must provide proof of the date of original 
purchase.

What Epson Will Do To Correct Problems

: Should your EPSON printer prove defective during 

the warranty period, please call the EPSON Connection at 800-922-8911 for warranty repair 
instructions. If needed, an Epson service technician will provide diagnostic support to determine 
whether the printer requires replacement. If an exchange is authorized, Epson will send you a 
replacement printer, freight prepaid, if you use an address in Canada or the U.S. (excluding Puerto 
Rico and U.S. possessions). Shipments to other locations will be made freight collect. You are 
responsible for securely packaging the defective unit or the components requested by Epson and 
returning them to Epson within five (5) working days of receipt of the replacement. Epson will ask 
you for a credit card number to secure the cost of the replacement printer in the event that you fail to 
return the defective unit or parts, as required. If you choose not to provide a credit card, the 
exchange printer will only be shipped to you after Epson receives the defective units or parts. The 
replacement printer may be new or refurbished to the Epson standard of quality, and at Epson's 
option, may be another model of like kind and quality. Epson's liability for replacement of the 
covered printer will not exceed the original retail selling price of the covered printer. Exchange 
products and parts assume the remaining warranty period of the original product covered by this 
limited warranty. 

What This Warranty Does Not Cover

: This warranty covers only normal use in the United States 

and Canada. This warranty does not cover damage to the EPSON product caused by parts or 
supplies not manufactured, distributed or certified by EPSON. This warranty does not cover 
ribbons, ink cartridges or third party parts, components or peripheral devices added to the EPSON 
product after its shipment from Epson, e.g., dealer or user-added boards or components. Epson is 
not responsible for warranty service should the Epson label or logo or the rating label or serial 
number be removed or should the product fail to be properly maintained or fail to function properly 
as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by 
disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction 
with non-Epson products, or service other than by an Epson authorized servicer center. If a claimed 
defect cannot be identified or reproduced, you will be held responsible for the costs incurred.

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