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Summary of Contents for ActionNote 880

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Page 2: ...r The included guides are as follows Reference Guide Provides detailed information about printer software settings printing on special paper maintenance and problem solving Color Guide Includes sample images explanations and troubleshooting information that will answer your questions about color imaging and printing Opening the Reference Guide or Color Guide Insert the printer software CD in the C...

Page 3: ...lterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION SEIKO EPSON...

Page 4: ...trol Panel Functions 7 Loading Special Paper Envelopes Other Media 9 Loading Special Paper and Other Media 9 Loading Envelopes 11 Printing with Windows 13 Printer Software Introduction 13 Making Changes to Printer Settings 15 Previewing your printout 17 Getting Information Through Online Help 20 Printing with Macintosh 22 Printer Software Introduction 22 Making Changes to Printer Settings 22 Previ...

Page 5: ... Head 36 Troubleshooting 39 Correcting USB Problems 39 Using the Error Indicators 43 Typical Problems and Solutions 44 Cancelling Printing 47 Where to Get Help 49 Options and Consumable Products 56 Options and Consumable Products 56 Printer Specifications 60 System Requirements 60 Printing with DOS 64 Installing the Printer Driver for DOS Programs 64 Changing the Default Settings 65 Using Built in...

Page 6: ...power outlets Avoid using outlets that are on the same circuit as photocopiers or air control systems that regularly switch on and off Avoid electrical outlets that are controlled by wall switches or automatic timers Keep the entire computersystem away from potentialsources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Do not use a damaged or frayed ...

Page 7: ...ction for this printer Note for German speaking users Bei Anschluss des Druckers an die Stromversorgung muss sichergestellt werden dass die Gebäudeinstallation mit einer 10 A oder 16 A Sicherung abgesichert ist A Few Precautions Read the information in this section before using the printer handling the ink cartridges or choosing a location for the printer Using the printer Observe the following wh...

Page 8: ...y with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Do not shake an ink cartridge this can cause leakage Install an ink cartridge immediately after you remove it from its package Leaving the cartridge unpacked for a long time before use may result in reduced print quality Once you install an ink cartridge do not open the clamp or remove the cartr...

Page 9: ...r at an angle Avoid places that are subject to rapid changes in temperature and humidity Also keep the printer away from direct sunlight strong light and heat sources Avoid places that are subject to shocks and vibrations Leave enough room around the printer to allow for sufficient ventilation Avoid places subject to dust Place the printer near a wall outlet where the plug can be easily unplugged ...

Page 10: ...able against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by EPSON UK Limited Safety information w Warning This appliance must be earthed Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage Important The wires in the mains ...

Page 11: ...that is marked with the letter N The brown wire must be connected to the terminal in the plug that is marked with the letter L If damage occurs to the plug replace the cord set or consult a qualified electrician Replace fuses only with a fuse of the correct size and rating Warnings Cautions and Notes w Warnings must be followed carefully to avoid bodily injury c Cautions must be observed to avoid ...

Page 12: ...off Otsuka _______ N Nomoto _______ R Thomson _______ Printer Parts and Functions Printer Parts and Control Panel Functions sheet feeder edge guides output tray extension output tray printer cover paper support ink cartridge clamps control panel adjust lever print head ...

Page 13: ...essed for 3 seconds while the B black or A color ink out light is off Light Printer Status P Power On when the printer is on Flashing when the printer is receiving data printing replacing an ink cartridge charging ink or cleaning the print head S Paper out On when the printer is out of paper Load paper in the sheet feeder then press the S load eject button to resume printing Flashing when the pape...

Page 14: ...nstruction sheets packed with the media first and keep the points listed below in mind For more details on using special media see Paper Handling in the online Reference Guide Make sure that the printable side of the paper is facing up when loading media into the sheet feeder See the instruction sheets packed with the media to determine which side is the printable surface Some types of media have ...

Page 15: ...t at a time or a maximum of 20 sheets When loading multiple sheets set the minimum top margin of the page to 30 mm Always put a support sheet or a sheet of plain paper under the glossy film Ink Jet Transparencies Up to 30 transparencies Always put a sheet of plain paper under the stack of transparencies Photo Quality Self Adhesive Sheets One sheet at a time Photo Paper Up to 20 sheets For 200 300 ...

Page 16: ... Note The folding quality and thickness of envelopes varies widely If the total thickness of the stack of envelopes exceeds 10 mm press each envelope in the stack flat before loading Set the adjust lever to the position To do this open the printer cover and reposition the lever Note Return the adjust lever to the 0 position which is the normal position after you finish printing on envelopes Leavin...

Page 17: ...dge first with the flap side down as shown in the illustration Do not use envelopes that are curled or folded Flatten the envelope flaps before loading Avoidusingenvelopes thatare too thin as they may curl during printing Select Plain Paper as the Media Type setting in the printer driver Acceptable envelopes sizes are No 10 DL C6 132 mm 220 mm ...

Page 18: ...hanges to Printer Settings on page 15 For information on using the printer utilities see Using the Printer Utilities in the online Reference Guide Note The specific features available in the printer software vary depending on the version of Windows that you are using Online help provides more information about the printer software See Getting Information Through Online Help on page 20 for instruct...

Page 19: ...d to click a combination of these buttons The printer driver opens From the Windows Start menu Windows 98 95 2000 and NT 4 0 Follow the steps below to access the printer software from the Start menu 1 Click Start point to Settings then click Printers 2 For Windows 98 and 95 select your printer then click Properties on the File menu For Windows 2000 select your printer then click Printing Preferenc...

Page 20: ...inter Settings The printer driver features the following menus and settings Note The Layout menu is available only for Windows 98 95 2000 and NT 4 0 users The Mode settings on the Main menu are arranged to give you three levels of control over the printer driver as explained below Main Media Type Ink Mode Print Preview Paper Paper Size Copies Orientation Printable Area Layout Reduce Enlarge Double...

Page 21: ...rent Media Type and Ink settings To make the Ink setting click Color to print in color or Black to print in black and white or grayscale Depending on the media selected in the Media Type list while Automatic is selected a slider appears under the Custom radio button that lets you choose either Quality or Speed Select Quality when print quality is more important than speed PhotoEnhance This mode pr...

Page 22: ...a Type under which it is grouped shown in larger type For some types of media there are several Media Type settings to choose from Note For Windows 3 1 users if the Media Type that you wish to select does not appear in the list make the Print Quality setting in the More Settings dialog box first To access this dialog box click the Advanced button on the Main menu then click More Settings Previewin...

Page 23: ...you to perform various functions See online help for each function You can also manipulate the previewed document in the following ways Select and preview individual pages Reduce or enlarge the size of the preview Select and print any or all pages Magnify the previewed document To do this click View and then Magnify to open the Magnify window which magnifies the area of the previewed document whic...

Page 24: ...he page icon in the list appearing at the left side of the preview window Then add or remove it using the commands on the Print Options menu Note When using the double sided printing feature the Preview window allows you to toggle between pages in the print job by clicking the appropriate page in the list at the left side of the screen The pages are listed in two columns Front and Back The pages i...

Page 25: ...p from an application open the application s File menu and choose Print or Print Setup Then click Printer Setup Options or Properties Depending on the application you may need to click a combination of these buttons Click Help at the bottom of the Main Paper Layout and Utility menu for help related to that menu For Windows 98 95 2000 and NT 4 0 you can get specific help related to any item on a me...

Page 26: ... 00 Pass 0 L Proof Sign off Otsuka _______ N Nomoto _______ R Thomson _______ Accessing help from Windows 3 1 To access help in Windows 3 1 open the EPSON program group and click the EPSON Stylus COLOR 880 Help icon The help contents window opens ...

Page 27: ...ter driver see Making Changes to Printer Settings on page 22 For information on using the printer utilities see Using the Printer Utilities in the online Reference Guide You can also get more information about the printer software by clicking the help icon in any of the dialog boxes in the printer driver Making Changes to Printer Settings You will find the printer driver settings in the following ...

Page 28: ...in the Print dialog box the printer driver takes care of all detailed settings based on the current Media Type and Ink settings To make the Ink setting click Color to print in color or Black to print in black and white or grayscale Depending on the media that you choose in the Media Type list while Automatic is selected a slider appears to the right of the Mode options that lets you choose Quality...

Page 29: ...out what Media Type you are using find your media in the list found under Media types on page 57 and refer to the corresponding media type under which it is grouped shown in larger type For some types of media there are several Media Type settings to choose from Previewing your printout The Preview feature allows you to see how your document will look before actually printing it Follow the steps b...

Page 30: ...ars and displays a preview of your document The Preview dialog box contains six icon buttons that you can use to perform various functions See online help for more details Note When using the double sided printing feature the Preview window allows you to toggle between pages in the print job by clicking the appropriate page in the list at the left side of the screen The pages are listed in two col...

Page 31: ...he left side of the screen then click the remove page button Make sure that the paper is loaded properly so that the print job will start on the correct side of the correct page 4 If you are satisfied with the previewed image click Print If you are not satisfied with the appearance of the image click Cancel The Preview and Print dialog boxes close with the current print settings preserved Open the...

Page 32: ...ows you to make single fold booklets For more details about making single fold booklets and double sided printing refer to your online Reference Guide Note The double sided printing feature is not available when the printer is accessed over a network or is used as a shared printer You can load up to 30 sheets of paper at one time when double sided printing however the loading capacity of the sheet...

Page 33: ...use the double sided printing feature To access your printer driver see Accessing the printer software on page 13 For Macintosh users select the Double Sided Printing check box in the Page Setup dialog box For information on making settings in this dialog box see Making Changes to Printer Settings on page 22 Once the Double Sided Printing check box is selected it is possible to make the following ...

Page 34: ...he Margins dialog box where you can specify which edge the binding will be on You can choose between Left Top and Right You can also specify the width of the binding margin by entering a value in the Binding Margin text box Folded Booklet Select this check box to make single fold booklets For more details on this feature refer to your online Reference Guide ...

Page 35: ...em Load paper in the sheet feeder then send the print job from your application The odd numbered pages will print first unless Folded Booklet is selected While the printer is printing the odd numbered pages instructions are displayed which explain how to reload the paper correctly Follow the instructions to reload the paper then click Resume to print the even numbered pages ...

Page 36: ...cartridge You can also check ink levels and start the ink cartridge replacement procedure from your computer using the Status Monitor utility See the online Reference Guide for more information Note If you need to replace an ink cartridge while the B black and Acolor ink out lights are off see Replacing an Old or Damaged Ink Cartridge in the online Reference Guide The following table describes the...

Page 37: ...red by EPSON s warranties Leave the old cartridge installed in the printer until you have obtainedareplacement otherwise inkremainingintheprint head nozzles may dry out Note You cannot continue printing with one ink cartridge empty even if the other cartridge still contains ink Before printing replace the empty cartridge In addition to the ink used during printing ink is consumed during the print ...

Page 38: ...e printer software or from the printer using the printer s control panel buttons For more information about the control panel buttons see your online Reference Guide Using the Nozzle Check utility To use the Nozzle Check utility refer to the appropriate section below Note Do not use the Nozzle Check utility while printing is in progress otherwise your printout may be marred For Windows users Follo...

Page 39: ...nt satisfactorily for example if any segment of the printed lines is missing there is a problem with the printer This could be a clogged ink nozzle or a misaligned print head See the next section for details on cleaning the print head For information on aligning the print head see Aligning the Print Head on page 36 Cleaning the Print Head If you find that the printed image is unexpectedly faint or...

Page 40: ... ink cartridge first Do not start the Head Cleaning or Nozzle Check utility while printing is in progress otherwise your printout may be marred Using the Head Cleaning utility Refer to the appropriate section below to clean the print head using the Head Cleaning utility For Windows users Follow the steps below to clean the print head 1 Make sure that the printer is on and both the B black and A co...

Page 41: ...our ink cartridges may be old or damaged and may need to be replaced To replace an ink cartridge before it is empty see Replacing Ink Cartridges in the online Reference Guide If print quality remains a problem after replacing the ink cartridges contact your dealer Note To maintain print quality EPSON recommends turning on the printer for at least one minute every month Aligning the Print Head If y...

Page 42: ...head For DOS users Follow the steps below to align the print head 1 Insert the printer software CD in your CD ROM drive 2 Type D SETUP at the DOS prompt If your CD ROM drive is assigned a drive letter other than D or if you are using the floppy disk version substitute the appropriate letter 3 Press the Enter key then follow the on screen instructions 4 After running the setup program type C EPCALI...

Page 43: ...Click Next then follow the on screen instructions For Macintosh users Follow the steps below to align the print head 1 Make sure that A4 or Letter size plain paper is loaded in the sheet feeder 2 Click the Utility icon button in the Print or Page Setup dialog box then click the Print Head Alignment button 3 Follow the on screen instructions to align the print head ...

Page 44: ...m Windows 95 to Windows 98 or 2000 For details about your computer contact your dealer Make sure that EPSON USB Printer Devices appears in the list on the Device Manager menu for Windows 98 only If you canceled the plug and play driver installation before the procedure was completed either the USB printer device driver or the printer driver may be installed incorrectly Follow the steps below to ch...

Page 45: ...ter Devices does not appear in the list click the plus sign beside Other Devices to view the installed devices If USB Printer appears under Other Devices the USB printer device driver is not installed correctly If EPSON Stylus COLOR 880 appears the printer driver is not installed correctly If neither USB Printer nor EPSON Stylus COLOR 880 appears under Other Devices click Refresh or unplug the USB...

Page 46: ...lowing dialog box appears click OK Then click OK again to close the Properties window 6 Turn off both the printer and the PC Then install the drivers again following the instructions in the Setup Guide Printer does not work correctly with a USB cable If your printer does not work correctly with a USB cable try one or more of these solutions Use the recommended USB cable as described in System Requ...

Page 47: ...ws 98 users try reinstalling the USB printer device driver andthe printer software First uninstall EPSON Printer Software using the Add Remove Programs utility in the Control Panel then uninstall EPSON USB Printer Devices Next reinstall the software as described in Setup Guide If EPSON USB Printer Devices is not registered in the Add Remove Programs list browse the CD ROM and double click epusbun ...

Page 48: ...on The printer resumes printing and the light goes out S F B N AN Paper jam Paper has jammed in the printer Press the S load eject button to eject the jammed paper If the error does not clear open the printer cover and remove all of the paper inside including any torn pieces Then reload the paper in the sheet feeder and press the S load eject button to resume printing B F Ink low black ink cartrid...

Page 49: ...ls P F S F B O AO Carriage error The print head is obstructedbyjammed paper or other foreign material and cannot return to the home position Turn off the printer Open the printer cover and remove any paper from the paper path by hand Then turn the printer back on If the error does not clear contact your dealer Fatal error The yellow tape seal has not been removed from the ink cartridge Turn off th...

Page 50: ...tility to clear any clogged ink nozzles Vertical misalignment Try one or more of these solutions Make sure that the printable side of the paper is face up in the sheet feeder Run the Print Head Alignment utility Clear the High Speed check box in your printer driver s Advanced dialog box For Windows users see the printer driver s online help for more information For Macintosh users see Making Advan...

Page 51: ...r printer driver is correct Paper feed or paper jam problems If the paper does not feed feeds multiple pages or the paper is jammed remove and reload the stack of paper then press the S load eject button Also make sure the following The paper is not creased or too old The paper is not loaded above the arrow on the left edge guide The edge guides are set correctly The paper is not too thin or too r...

Page 52: ...ntouts are not what you expect and display incorrect or garbled characters or images you may need to cancel the print job To cancel the print job follow the instructions in the appropriate section below For Windows 98 95 2000 and NT 4 0 users When you send a print job to the printer the Progress Meter opens Click the Stop button to cancel the print job ...

Page 53: ...he Stop button to cancel the print job For Macintosh users The procedure for canceling a print job from a Macintosh varies depending on whether background printing is on or off Refer to the appropriate section below When background printing is on Follow the steps below to cancel the print job 1 Press the P power button to turn off the printer 2 Select EPSON Monitor3 from the application menu EPSON...

Page 54: ...r button to turn off the printer 2 Hold down the J command key on your keyboard and press the period key to cancel the print job Where to Get Help If your printer is not operating properly and you cannot solve the problem using the troubleshooting information in your printer documentation contact customer support services for assistance Customer support will be able to help you much more quickly i...

Page 55: ...hnical support Support via the World Wide Web For information on the latest EPSON products software drivers on line user guides and answers to frequently asked questions http www epson co uk To email EPSON Technical Support http www epson co uk support email For a full list of EPSON Customer and Warranty Support services http www epson co uk support Support via telephone Our Customer and Warranty ...

Page 56: ...ssories and options For Australia users EPSON Australia wishes to provide you with a high level of customer service In addition to this user s guide we provide the following sources for obtaining information EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia There is also technical information including details of the latest ...

Page 57: ...ms They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product type ...

Page 58: ...ct specifications drivers for download Frequently Asked Questions FAQ and Email Enquiry are available Epson Trading Shah Alam Head Office For Singapore users Sources of information support and services available from Epson Singapore are World Wide Web www epson com sg Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiry and Technical Email Support...

Page 59: ...rs are welcome to contact EPSON Hong Kong Limited Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information Product information Answers to Frequently Asked Questions FAQs Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk Electronic bul...

Page 60: ... contact our technical staff at the following telephone and fax numbers For Philippines users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 852 2585 4399 Fax 852 2827 4383 Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 ...

Page 61: ...Parallel Interface Cable shielded C83602 from D SUB 25 pin computer to 36 pin Amphenol 57 Series printer USB Interface Cable shielded C83623 from Series A 4 pin computer to Series B 4 pin printer Note The asterisk is a substitute for the last digit of the product number which varies by location Depending on your geographic location one or both of these cables may not be supplied c Caution Use only...

Page 62: ...ia that is loaded in the printer To find out what Media Type you are using find your media in the list below and refer to the corresponding Media Type under which it is grouped shown in larger type For some media there are several Media Type settings to choose from The available media types are listed below Plain Paper 360 dpi Ink Jet Paper Black ink cartridge T019 Color ink cartridge T020 Plain p...

Page 63: ...uality Ink Jet Paper Legal S041067 S041048 EPSON Photo Quality Ink Jet Cards A6 S041054 EPSON Photo Quality Ink Jet Cards 5 8 S041121 EPSON Photo Quality Ink Jet Cards 8 10 S041122 EPSON Photo Quality Self Adhesive Sheets A4 S041106 EPSON Ink Jet Note Cards A6 with envelopes S041147 EPSON Ink Jet Greeting Cards 5 8 with envelopes S041148 EPSON Ink Jet Greeting Cards 8 10 with envelopes S041149 EPS...

Page 64: ...6 S041134 EPSON Photo Paper 100 150 mm S041255 EPSON Photo Paper 200 300 mm S041254 EPSON Panoramic Photo Paper 210 594 mm S041145 EPSON Photo Paper Cards A4 S041177 EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film Letter S041072 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Stickers 16 A6 S041144 EPSON Photo Stickers 4 A6 S041176 EPSON Ink Jet Transparencies A4 ...

Page 65: ...ndows 2000 or Windows NT 4 0 installed and a shielded twisted pair parallel cable connected If you wish to connect your printer to a USB port you needaWindows 98or 2000pre installedPCthatis equippedwith a USB port and is connected to the printer via a shielded USB cable Your computer should also meet the following system requirements Minimum System Requirements Recommended System i386 25 MHz for W...

Page 66: ... Apple menu and refer to the memory size listed in kilobytes under Largest Unused Block 1 024K 1 MB The memory requirements above are for printing on Letter size paper These requirements may vary depending on the size of the paper the type of application that you are using and the complexity of the document that you want to print 20 MB hard disk space for Windows 98 95 and 3 1 40 MB for Windows 20...

Page 67: ...ts necessary to use the online Reference Guide For Windows computers System Microsoft Windows 98 95 2000 or NT 4 0 CPU i486 66 MHz for Windows 98 Pentium or better processor recommended i486 25 MHz for Windows 95 and NT 4 0 Pentium 133 MHz for Windows 2000 i386 25 MHz for Windows 3 1 Memory 16 MB for Windows 98 95 3 1 and NT 4 0 32 MB or more recommended 32 MB for Windows 2000 Hard disk space 2 MB...

Page 68: ...er recommended Memory 16 MB 32 MB or more recommended Hard disk space 4 MB to install the Reference Guide 15 MB to install Microsoft Internet Explorer CD ROM drive Double speed Quad speed or faster recommended Display 640 480 pixel or 800 600 pixel resolution with High Color 16 bit or True Color 32 bit setting Browser Web browser Microsoft Internet Explorer 4 0 or later recommended ...

Page 69: ...iver If your printer is not included in the list contact your software manufacturer to obtain updated software If the manufacturer does not have an updated printer driver for your printer select an alternative printer from those listed below choosing the printers listed at the top first When printing in black only LQ 870 1170 LQ 570 1070 SQ 870 1070 LQ 850 LQ 500 When printing in black and color E...

Page 70: ...low 1 Make sure that the printer is turned off and that A4 or Letter size paper is loaded in the sheet feeder 2 Hold down the B A cleaning button and turn on the printer to enter the default setting mode The printer loads a sheet of paper and prints a brief summary and instructions It instructs you to select the language that you want messages printed in English French German Italian Spanish or Po...

Page 71: ...5 After making your changes exit the default settings mode by turning off the printer Note You may exit the default settings mode at any time by turning off the printer Any settings that you have made remain in effect until you change them If you want to check the current default settings enter the default settings mode again and print the current default settings The current settings are indicate...

Page 72: ...sing the EPSON Roman T and EPSON Sans Serif H fonts In this situation the selected character tables are printed using the EPSON Roman font Using scalable fonts The Roman Sans Serif Roman T and Sans Serif H fonts can be printed at sizes between 8 and 32 points in 2 point increments The size can be set using your software or by sending an ESC P 2 command See the documentation that came with your sof...

Page 73: ... No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S...

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