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EE Brightbox, User Manual

The EE Brightbox is an innovative router that provides high-speed internet connectivity. For a seamless user experience, it is essential to have a comprehensive User Manual. Download the manual for the Brightbox free of charge from our website, ensuring you maximize the benefits of this exceptional product.

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EE User Manual 

 

Bright Box Wireless Router 

 

 
 

 

 
 
 
 

 

 

Summary of Contents for Brightbox

Page 1: ...EE User Manual Bright Box Wireless Router ...

Page 2: ...EE Bright Box User Manual 2 Document Identification Version Date Comments 1 0 30 03 12 First Issue 2 0 18 10 12 Content update ...

Page 3: ...n your router 18 Check it over 19 Your Fibre broadband is being set up 20 You can now connect your devices 20 Moving to Fibre broadband 20 Engineer Visit 20 Reconfigure your current equipment 20 Connect and turn on your router 21 Check it over 21 Six simple steps to move 22 Your Fibre broadband is being set up 23 You can now connect your devices 23 Setting up a Wired connection to your Bright Box ...

Page 4: ... the Intelligent Wireless feature 78 Wi Fi protected setup 79 Description of WPS settings 80 How to enable and disable WPS 82 How to establish a WPS connection using push button configuration PBC 83 How to establish a WPS connection using the personal identification number PIN method 86 USB File Sharing 88 How to File Share with a USB Drive Auto Share 88 Description of USB File Sharing settings 90...

Page 5: ...MAC Filter settings 144 How to set up a MAC filter rule 144 URL Blocking 145 How to create a URL Blocking rule 146 Schedule Rule 150 How to create a Schedule Rule for Access Control 151 Intrusion Detection 155 Description of Intrusion Detection settings 156 DMZ 157 Description of DMZ settings 158 How to add a computer to the De militarized zone DMZ 159 QoS 160 How to enable Quality of Service on t...

Page 6: ...er for Dynamic DNS 190 ADSL Status 191 System Log 194 Description of System Log entries 195 Chapter 8 Troubleshooting 198 Unable to display the router admin pages using 192 168 1 1 198 Unable to connect to the Internet 199 Unable to establish a wireless connection with the router 201 Poor wireless signal strength and speeds or the wireless connection is lost 202 Problem sharing files with a USB dr...

Page 7: ... include Windows and Apple Mac computers games consoles such as Xbox and Play Station 3 iPads iPhones and other mobile smartphones including Signal Boost UMA compatible handsets It s also possible to connect a USB memory device e g USB hard drive or memory stick to the Bright Box wireless router to enable file sharing across the home network The Bright Box also has handy advanced features such as ...

Page 8: ...ds Up to 145 Mbps 20MHz bandwidth by default or up to 300 Mbps 40MHz bandwidth Wireless Security Mode WPA2 PSK WPA PSK WEP 64 128 Bit Unsecured Mode 802 1X TKIP AES Wi Fi Protected Setup WPS PBC Mode WPS PIN Mode disabled by default Gateway IP Address 192 168 1 1 Default MTU 1492 configurable from 576 1500 Power Adapter 230V 50Hz Input Power Supply Input 100 240V 50 60Hz 0 5A Power Supply Output 1...

Page 9: ...del name MAC Address Serial Number and important wireless information including your wireless network name also known as an SSID and wireless password The sticker also includes the URL used for accessing the router admin pages http 192 168 1 1 and the username and password to login to the admin pages FRONT PANEL VIEW AND LED STATUS On the front panel of the Bright Box Wireless Router you ll find 9...

Page 10: ...The table below describes the LED light behaviour on the front panel and what they mean from left to right LED Status Description Power On The router is receiving power this is normal operation Off The router is not receiving power or has failed Broadband On The router is functioning correctly and is connected to broadband Fast flashing The router is training or synchronising with the exchange Slo...

Page 11: ...Flashing The WPS button has been pressed the router is capable of setting up a WPS connection Slow Flashing The router is searching for a new wireless channel as part of the Intelligent wireless process Off Default behaviour WPS or Intelligent wireless aren t currently in progress Ethernet 1 4 ADSL Broadband On Ethernet connection has been established with the indicated port Flashing The Ethernet ...

Page 12: ...the router or press for 6 seconds to return the router to factory default settings WAN port For ADSL broadband connect one end of an Ethernet cable RJ 45 to this port to use as a normal LAN port LAN 4 For Fibre broadband connect one end of an Ethernet cable RJ 45 to this port and the other end to the Fibre modem LAN port Connect one end of an Ethernet cable RJ 45 to this port and the other end to ...

Page 13: ...r s admin pages see Wi Fi Protected Setup on page 79 BOTTOM PANEL VIEW On the base or bottom of the router you ll find a sticker detailing the information below Model name of router Bright Box Wireless Router Wireless network name also known as SSID e g BrightBox 1a2b3c Wireless password 6 character random password Router login details i e 192 168 1 1 Router login username and password The MAC add...

Page 14: ...ireless router so it will connect to the Internet once your broadband is ready Simply plug it in and connect your device If you d like a helping hand follow this guide and you ll be online in no time The box should include the following items A Bright Box Wireless Router 2 Part power supply Grey broadband cable for ADSL broadband only 2 x broadband filters ...

Page 15: ...EE Bright Box User Manual 15 Black Ethernet cable Bright Box wireless router set up guide KEEP MEE card If any of these items are missing or damaged please contact us on 0844 873 8586 ...

Page 16: ... router You can leave existing filters connected to other telephone sockets Connecting your new equipment 1 Connect the broadband filter to the telephone socket Connect your router to the main phone socket for better broadband speeds make sure to have a broadband filter connected to all sockets in use this includes those for telephones answerphones TV box s and alarm systems 2 Connect the grey bro...

Page 17: ...socket and turn it on 5 You can now switch on the router Check it over 1 The power light will go green and the broadband light will go green shortly afterwards 2 Your set up should now look like this Your home broadband is being set up This will take up to 5 minutes so relax and let us do the leg work ...

Page 18: ...ur devices to your Bright Box router Choose either wireless or wired connection and follow the steps on pages 23 and 25 SETTING UP YOUR FIBRE BROADBAND Follow these steps to set up your Bright Box Wireless Router for your EE Fibre broadband service Make sure that your Fibre broadband has been installed the engineer will confirm that your line is ready to go Disconnect Old Equipment If you ve alrea...

Page 19: ...e into the router 4 Connect the power supply into a plug socket and turn it on 5 You can now switch on your router Check it over Everything should now look like this the power light will go green and the broadband light will go green shortly afterwards ...

Page 20: ... interface and make a connection to the Internet see how to manually update the broadband username and password on page 52 You can now connect your devices You can now connect your devices to your Bright Box router Choose either wireless or wired connection and follow the steps on pages 23 and 25 MOVING TO FIBRE BROADBAND Follow these steps to move your Bright Box Wireless Router from an ADSL to E...

Page 21: ...ently connected to the red WAN port reconnect the Ethernet cables to another available port LAN1 LAN2 or LAN3 Connect and turn on your router Plug the other end of the black Ethernet cable connected to the modem into the red WAN port on your router Check it over Everything should now look like this The power light will go green the broadband light will go green once you ve completed the next steps...

Page 22: ...tp 192 168 1 1 into the browser address bar and click go Your username is admin and the password is on your KEEP MEE card or on the sticker on the bottom of your router 3 Select the Basic Set Up tab at the top of the screen 4 Select the Migration Wizard from the menu on the left hand side menu 5 Press the Fibre Ethernet button ...

Page 23: ...ow be able to view web pages If this still doesn t work you can manually enter your broadband username and password in the router user interface and make a connection to the Internet see how to manually update the broadband username and password on page 52 You can now connect your devices You can now connect your devices to your Bright Box router Choose either wireless or wired connection and foll...

Page 24: ...x but can plug another Ethernet cable into any of the other LAN ports on the Bright Box LAN1 LAN2 or LAN3 3 Plug the other end into the Ethernet socket on your device You ll hear a click when you ve connected the cable correctly 4 To check your connection type ee co uk into a browser s address bar and click Go 5 The EE home page will load ...

Page 25: ... adapter make sure it s installed correctly and turned on 2 Open the wireless software on your device Windows click the network icon in your device s notification area if using Windows Vista you ll need to choose connect to network Apple Mac click the AirPort icon in the menu bar Other Devices the list can usually be found in the settings menu next to wireless manage connections or networks 3 Look...

Page 26: ...EE Bright Box User Manual 26 1 The EE home page will load ...

Page 27: ...he pages at one time As such if swapping between a wired or wireless connection on the computer it is advised that you log out of the pages once you ve finished the task If you forget you ll receive an error and need to wait 10 minutes or restart the router How to log in to the Bright Box admin pages To log into the Bright Box wireless router admin pages 1 Open a browser for example Internet Explo...

Page 28: ...ual 28 a The Username is admin b The Password can be found on the sticker on the bottom of the router in the Router Login Details section and on the KEEP MEE card 5 Click Login 6 The Bright Box status page will be displayed ...

Page 29: ...nual 29 How to log out of the Bright Box admin pages To logout of the router s admin pages 1 Click Logout you ll find this in the top right hand corner of the router s admin pages 2 You ll be taken back to the login screen ...

Page 30: ...se sensitive ensure that the Caps Lock on your computer keyboard is not on when attempting to log on Close the browser window and then try to log on again using the details below Username admin Password This can be found on the sticker on the bottom of the router in the router login details section and on the KEEP MEE card If you think you may have changed the password for the router in the Advanc...

Page 31: ...revious session to time out By default it will take 10 minutes for the session to time out before you can login on another computer Restarting the router will clear the session time out and allow you to log back in immediately You can change this session time out period in the Password Settings page under Advanced Set Up System in the router admin pages If this doesn t fix the problem or you belie...

Page 32: ...tion Wizard Wireless Settings Wi Fi Protected Setup WPS settings and USB File Sharing configuration Advanced Set Up This section contains advanced configuration pages for Broadband Settings ADSL Mode Migration Wizard Wireless Settings wireless channel and SSID including multiple SSID and VLAN binding WEP WPA 802 1x wireless Bandwidth Control USB File Sharing Mobile Broadband DHCP settings NAT Addr...

Page 33: ... provides a description of the admin pages in the Bright Box router user interface by navigation tab section If the section name is preceded by a this indicates that the section is nestled under a higher level menu item in the navigation menu Status tab Section Description Status This page displays the Bright Box status for internet connectivity wireless connection status currently connected devic...

Page 34: ...ntrol and File Permission settings can be set here Advanced Set Up tab Section Description Broadband Settings This page contains more advanced settings for configuring your EE broadband service It includes the settings found in the Basic Set Up page and additional settings such as Connection Type Idle Time Authentication Protocols and an option to manually connect disconnect your Internet connecti...

Page 35: ... This allows you to set a maximum throughput limit for upstream or downstream traffic Please note that the QoS module must be enabled for this feature to work see Bandwidth Control on page 112 USB File Sharing Advanced USB File Sharing options can be found in this page As with the Basic Set Up page Auto Sharing option and workgroup names can be configured here Additional features include enabling ...

Page 36: ... page contains settings to allow you to define individual traffic types permitted or not permitted from the Internet to devices on your local network The overall access control feature can also be disabled or enabled from this page Up to 10 device access control rules can be created MAC Filter MAC Filters also known as MAC Address Controls can be configured from this page for up to 32 devices When...

Page 37: ...ng over the wireless network for supported applications UPnP This page allows configuration of the Universal Plug and Plug UPnP feature in the router This is enabled by default and allows compatible network devices to discover each other over the local network and automates port forwarding for UPnP supporting applications Tools This page contains a Please use these functions with caution message C...

Page 38: ...oadband connection activities You can save the log as a text file or clear the log from this page MAKING CONFIGURATION CHANGES Once you have made a configuration change on any Bright Box admin page and you are happy to proceed with the change click the Save Settings button at the bottom of the page to apply the change to the router An Applying changes Please wait The process may take up to 30 seco...

Page 39: ...h to cancel that change click the cancel button at the bottom of the page You cannot cancel a configuration change on a page after clicking the Save Settings button as Save Settings will apply the change to the page If you click Save Settings and then want to roll back on a previous setting you will need to change that setting yourself and click Save Settings again to re apply HELP PAGES You can d...

Page 40: ...t Wireless Currently Connected Devices USB device and Information The status page will automatically refresh every 15 seconds however you can manually refresh the page by clicking the refresh button at the top of the page The follow sections describe the elements of the status page in more detail INTERNET STATUS In this section you can check your Internet connection status speed of your connection...

Page 41: ...rs a value of N A will be displayed here Link Rate Fibre Ethernet Broadband Type Only This field displays the physical link speed of the Fibre Ethernet connection The value will generally be 100Mbps Please note that this is the physical link rate of your connection and not the download speed available over your Fibre broadband service This field will only be visible if the Broadband Type value is ...

Page 42: ... address automatically assigned to your router by EE If no Internet connection is available this will display 0 0 0 0 The IP address may also be a static IP address configured in the Basic Set Up Broadband Settings or Advanced Set Up Broadband Settings pages however this setting is not supported by EE Broadband Username This field displays your unique Broadband Username as configured in the Basic ...

Page 43: ...e is set to None You can also find the default wireless password on the sticker on the bottom of the router or the KEEP MEE card that came with the router The wireless password can be configured in the Basic Set Up Wireless Settings or Advanced Set Up Wireless Settings WEP or Advanced Set Up Wireless Settings WPA pages Security This field displays the wireless security mode cipher suite of the of ...

Page 44: ...ven if the broadcast SSID option is Disable Please note that if the SSID state value is Disable then you cannot connect to the wireless network even if the broadcast SSID is displaying Enable You can configure the broadcast SSID setting on the Basic Set Up Wireless Settings or Advanced Set Up Wireless Settings Channel and SSID pages CURRENTLY CONNECTED DEVICES In this section you can see all of th...

Page 45: ...ared folder File System This field displays the file system type of the connected USB drive FAT16 or FAT32 drives will display a value of FAT while NTFS drives will display a value of NTFS Note that Apple Mac HFS or HFS file systems are not currently supported by the Bright Box router Capacity This field displays the total storage capacity of the connected USB drive in Gigabytes GB Free Space This...

Page 46: ...ble to gain an Internet connection in LLC mode This setting will not be visible for EE Fibre broadband customers ADSL Mode This field displays the ADSL Standard for the active Internet connection For EE Broadband the value will likely display either G992 1 G DMT or G992 5 ADSL2 but G992 3 ADSL2 G993 3 Annex M and G992 5 Annex M may also be displayed This value is automatically negotiated between t...

Page 47: ...the Basic Set Up Broadband Settings or Advanced Set Up Broadband Settings for Internet connections with a static IP addresses If the value of this field is 0 0 0 0 either a connection through to the Internet has not been successfully established or there are problems with the EE domain name servers Also see chapter 8 troubleshooting on page 198 Wireless This field displays the status of the router...

Page 48: ...r the routers local area network LAN The value of this field is 255 255 255 0 by default The value can be configured on the Advanced Set Up DHCP page DHCP Server This field displays the status of the router s Dynamic Host Control Protocol DHCP The value is Enabled by default meaning that LAN IP addresses are automatically allocated to client devices connecting to the router If the value is Disable...

Page 49: ... as ISP settings DNS and MTU settings Description of Broadband Settings The following table contains a description of the fields and options in the Basic Set Up Broadband Settings page Field Description Broadband Type This setting allows you to configure the network setting type for you Internet connection For EE ADSL broadband this should be set to ADSL For EE Fibre broadband this should be set t...

Page 50: ...raffic directly to the attached client PC from another modem This option is available for Fibre Ethernet broadband types only Select Routing to set the router to route Internet traffic over the Ethernet connection where authentication is handled by a modem This option is available for Fibre Ethernet broadband types only VLAN Bridging Protocol only This dropdown allows you to select the Virtual LAN...

Page 51: ...ISP when the Internet IP Address option is set to Static This field does not allow value entry if the Internet IP Address field is set to Dynamic Static IP Addresses are not currently supported by EE broadband DNS IP Address This dropdown allows you to configure how your Dynamic Name Server IP addresses are selected For EE broadband the default value is Obtain from ISP Select Obtain from ISP if th...

Page 52: ... tab 3 In the Broadband Username field enter your broadband username enter letters in lower case and remember to add fs at the end for example yourname orangehome co uk fs 4 In the Broadband Password field enter your the broadband password this is case sensitive so Password is not the same as PaSsWoRd 5 Click Save Settings 6 You ll be prompted that the router is applying changes 7 You ll be redire...

Page 53: ...ading or secure web sites are timing out for example it may be necessary to adjust the MTU value To do this 1 Login to the router s admin pages 2 Click on the Basic Set Up tab 3 Scroll down to the MTU 576 1500 or MTU 576 1492 field enter the new MTU value for example 1500 9 Click Save Settings 10 You ll be prompted that the router is applying changes 11 You ll be redirected back to the Basic Set U...

Page 54: ... To do this 1 Login to the router s admin pages 2 Click on the Basic Set Up tab 3 In the DNS IP Address dropdown select the Manual option 4 In the Primary DNS field enter the Primary IP address of your DNS server for example the Primary Google DNS IP address is 8 8 8 8 5 In the Secondary DNS field enter the Secondary IP address of your DNS server for example the Secondary Google DNS IP address is ...

Page 55: ...unning the Migration Wizard will set the router to the correct Broadband Settings for the broadband service you want to use at home During the Migration Wizard process the router will be restarted Please note that only the Broadband Settings on your router will be changed when running the wizard any other settings you may have configured Wireless Settings Advanced Settings etc will be kept as they...

Page 56: ...n Wizard Before you do this please ensure the Bright Box has been correctly connected to the Fibre modem as described in Setting up your Fibre broadband on page 18 To migrate the Bright Box settings for EE Fibre broadband 1 Login to the router s admin pages 2 Select the Basic Set Up tab at the top of the screen 3 Select the Migration Wizard from the menu on the left hand side menu 4 Press the Fibr...

Page 57: ...d in the router user interface and make a connection to the Internet see how to manually update the broadband username and password on page 52 How to migrate to EE ADSL broadband There may be an occasion when you need to migrate your Bright Box router from EE Fibre broadband settings to EE ADSL broadband for example if you are moving to a house that no longer has a Fibre connection You can also us...

Page 58: ...EE Bright Box User Manual 58 4 Press the ADSL button 5 Press OK on the warning pop up 6 The migration countdown will begin You can now close your browser ...

Page 59: ... broadband username and password in the router user interface and make a connection to the Internet see how to manually update the broadband username and password on page 52 WIRELESS SETTINGS This page contains basic settings to configure your wireless network The wireless mode channel wireless network name SSID wireless password broadcast SSID security type and security modes can be configured on...

Page 60: ...lect this mode if you are only using wireless 802 11b or 802 11g wireless adapters or devices 802 11n wireless devices will not be able to connect to the network In order to connect with WEP security you must select 11b 11g mode The connection speed will be limited to 54Mbps in this mode Select 11b 11g 11n for maximum compatibility with both the newer 802 11n and 802 11b g standards A connection s...

Page 61: ...to configure the Wi Fi Protected Access security type mode By default the WPA Mode is WPA WPA2 Mixed Mode in order to provide maximum compatibility Select WPA for legacy devices that do not support the newer more secure WPA2 security mode Select WPA2 for devices that support the highly secure WPA2 mode Note that older devices that only support the WPA mode may not be able to connect to the router ...

Page 62: ...h and characters is determined by the WEP Mode and Key Entry Method fields 64 bit HEX Mode requires a 10 hexadecimal character key A F 0 9 64 bit ASCII Mode requires a 5 ASCII character key a z A Z 0 9 128 bit HEX Mode requires a 26 hexadecimal character key A F 0 9 128 bit ASCII Mode requires a 13 ASCII character key a z A Z 0 9 Intelligent Wireless This section displays the current Wireless Chan...

Page 63: ...he steps below 3 Login to the router s admin pages 4 Click on the Basic Set Up tab and then select Wireless Settings from the left hand menu 1 The Wireless Settings page will open 2 In the Enable or disable wireless field select your required option in the example below we re going to Disable wireless on the router ...

Page 64: ...router 6 If the light is on or flickering wireless is enabled If the light is off wireless is disabled How to change the Wireless Network Name SSID You may wish to change the Wireless Network Name also known as an SSID transmitted by the Bright Box router to a more memorable name To do this 1 Login to the router s admin pages 2 Click on the Basic Set Up tab and then select Wireless Settings from t...

Page 65: ... On the Wireless Settings page click in the Wireless Network Name SSID field and overwrite the default wireless network name with a new one up to 32 characters in length 4 Click Save Settings 5 The router will apply the new settings ...

Page 66: ...security purposes To do this 1 Login to the router s admin pages 2 Click on the Basic Set Up tab and then select Wireless Settings from the left hand menu 3 On the Wireless Settings page click on the Wireless Password field and overwrite the default password with a new one between 8 and 63 characters in length Please note that the password you enter is case sensitive so a password such as MySecret...

Page 67: ...g an older wireless adaptor or software that only supports WEP 802 11b 11g 11n use this if you want to connect 11b 11g and 11n devices to your network and this is the most compatible mode By using 802 11n or 802 11b 11g 11n the router will support up to 300Mbps speeds depending on the Bandwidth setting on your internal wireless network when used with a compatible wireless adaptor 802 11b 11g will ...

Page 68: ... 68 3 On the Wireless Settings page click on the Wireless Mode dropdown box and select the new wireless mode from the list In this example we will change to 11b 11g 4 Click Save Settings 5 The router will apply the new settings ...

Page 69: ... Wireless feature If you d prefer you can select your own channel between 1 and 13 To do this 1 Login to the router s admin pages 2 Click on the Basic Set Up tab and then select Wireless Settings from the left hand menu On the Wireless Settings page click on the Channel dropdown box and select from Channels 1 to 13 or Auto to allow the router to automatically select the best wireless channel In th...

Page 70: ... operating on Channels 12 and 13 If you are having problems connecting to the Bright Box wireless network after setting the Channel to 12 or 13 try change the channel to between 1 and 11 or setting to Auto mode How to change the Broadcast SSID option Broadcasting the wireless network name SSID helps when setting up a wireless connection for the first time If you d prefer not to broadcast the SSID ...

Page 71: ...onnect to the non broadcasting SSID you will have to enter the wireless network name security type and security key wireless password in the operating system wireless software manually For example here is a screenshot from Windows 7 please note that exact steps will differ between operating systems ...

Page 72: ...s a wireless security measure by itself Some software is capable of scanning for non broadcasting SSID s and if wireless security is disabled may be able to connect to your router Use the Broadcast SSID setting in conjunction with a strong wireless security mode setting such as WPA to prevent unwarranted intrusion onto your wireless network How to change to wireless WEP security If you re using a ...

Page 73: ...etwork will only support WEP security mode To change to WEP security 1 Login to the router s admin pages 2 Click on the Basic Set Up tab and then select Wireless Settings from the left hand menu 3 Select the Wireless Mode dropdown and choose the 11b 11g option 4 Select the Security dropdown and choose the WEP option Your wireless settings should look like this 5 Scroll down to the Security Setting...

Page 74: ... value in this example with 128 bit HEX mode a 26 digit hexadecimal key will be generated This value will be entered into your wireless software to make a connection to the wireless network 9 Click Save Settings 10 The router will apply the new settings 12 Now you can connect your wireless computer or devices to your wireless network in WEP mode When presented with the option to enter the wireless...

Page 75: ... security mode on the Bright Box router is WPA Wi Fi Protected Access and this is the default router setting It is also possible to select the type of WPA mode used to secure the wireless connection WPA WPA2 Mixed mode is compatible with most operating systems If an adapter supports WPA2 mode it will connect in this more secure mode if not it will connect in WPA mode This is the default router set...

Page 76: ...n and choose the WPA option 4 Scroll down to the Security Setting dropdown and choose the WPA mode you wish to use In this example we will select WPA WPA2 Mixed Mode the most secure and compatible 4 Click Save Settings 5 The router will apply the new settings ...

Page 77: ...ty should only be done with great care With wireless security disabled anyone in range of the router can establish a wireless connection with the router and use your Internet connection This setting is not recommended by EE In order to disable wireless security 1 Login to the router s admin pages 2 Click on the Basic Set Up tab and then select Wireless Settings from the left hand menu 3 Select the...

Page 78: ...e By pressing the WPS button on the back of your router briefly Intelligent Wireless will re check to see if the router s using the least congested frequency and change channel if required After pressing the WPS button briefly the WPS light on the front of the router will flash slowly several times to indicate that the Intelligent wireless feature is re checking for the best wireless channel to us...

Page 79: ...having to enter a wireless password WPS is disabled by default on the Bright Box router but can be easily enabled in the routers admin pages WPS on the Bright Box supports two modes Push Button Configuration PBC You establish a connection to the router s wireless network by pushing a physical or software button on the wireless adapter to initiate the PBC connection and then push the WPS button or ...

Page 80: ...ed setup page Note that the full page contents will only be visible if the Wi Fi Protected Setup WPS option is set to Enable Field Description Wi Fi Protected Setup WPS This option is used to configure the Wi Fi Protected Setup WPS feature on the Bright Box router WPS is set to disabled by default Select Enable to switch on the WPS feature on the router You may now connect with WPS PBC WPS PIN or ...

Page 81: ...ished device PIN In this field enter the PIN number supplied by the wireless adapter and press Connect to begin a WPS PIN connection session Please note that this field will only require a PIN number if the wireless adapter is initiating the session and supplies a PIN This field does not need to be completed if you enter the PIN number supplied by the router in the wireless adapter software start ...

Page 82: ... as the wireless password are required to establish a connection How to enable and disable WPS Wi Fi Protected Setup WPS is disabled by default on the Bright Box router The setting can be enabled and disabled in the Wi Fi Protected setup admin page 1 Login to the router s admin pages 2 Click on the Basic Set Up tab and then select Wireless Settings from the left hand menu 3 Select Wi Fi Protected ...

Page 83: ...le the WPS feature 6 Click Save Settings 7 The router will apply the new settings 8 You can now connect to your router using a compatible WPS device How to establish a WPS connection using push button configuration PBC To connect the Bright Box router to a WPS device that supports Push Button Configuration PBC mode you will need to do the following ...

Page 84: ...tton on the back of the router for 5 seconds and then release the button 2 Alternatively you can click on the start pbc button in the Wi Fi Protected Setup page in the router admin pages 3 The WPS light on the front of the router will begin to flash quickly ...

Page 85: ... After you press the WPS button on the router you will have a maximum of two minutes to complete the WPS connection on your wireless device or adapter After two minutes of inactivity the WPS session will be terminated If a connection has not been established in this time you will need to repeat the process above If for whatever reason you are unable to successfully establish a wireless connection ...

Page 86: ...dmin pages 2 Click on the Basic Set Up tab and then select Wireless Settings from the left hand menu 3 Select Wi Fi Protected Setup from the left hand menu 4 Scroll down to the personal identification number PIN section of the page and make a note of the router s PIN number 5 Launch the wireless connection software in your operating system and when prompted enter the PIN number of the router and c...

Page 87: ...ly some wireless devices may provide their own PIN number for establishing a WPS connection 7 If this case type the key provided into the device PIN field on the Wi Fi protected setup page and press the Connect button to establish a connection ...

Page 88: ...ers over your home network The router currently supports NTFS FAT16 or FAT32 formatted drives How to File Share with a USB Drive Auto Share The router is configured with USB automatic file sharing enabled by default It should be a case of simply plugging your USB drive into your router for this feature to work 1 To connect a USB hard drive to the Bright Box router simply plug the USB drive into th...

Page 89: ...ight Box User Manual 89 3 On Apple Mac OS X the router should automatically appear in the Finder under Shared 4 Click on the Brightbox router item in Network or Finder to view and access the shared USB drive ...

Page 90: ...nder window and select Go Connect to Server and enter smb brightbox and click Connect to open the network drive Description of USB File Sharing settings While the Bright Box router is configured to automatically share a USB drive over the network when it is connected to the router you can configure basic USB File Sharing settings To access the USB File Sharing admin pages in the Bright Box router ...

Page 91: ... Windows or the Finder for Mac OS X You can still share a drive with Auto Share disabled but you must manually configure the individual sharing settings for the drive in the Advanced Set Up USB File Sharing page Workgroup Name This field is used to configure the Windows Workgroup that the shared USB drive belongs to By default the workgroup associated with the USB drive is called Workgroup This is...

Page 92: ...the drive contents without entering the correct username and password Select Disable to switch off security access control on the attached USB drive With this setting anybody on the network is able to access the drive contents User Name This field is used to configure the Username required to access the attached USB drive contents if Security Control option is set to Enable Password This field is ...

Page 93: ... Bright Box User Manual 93 3 In the Security Control field set the option to Enable 4 Update the User Name and Password fields as appropriate 5 Click Save Settings 6 The router will apply the new settings ...

Page 94: ...u will be prompted to enter the username and password Enter the username and password as configured in Step 5 Windows 7 and Mac OS X 10 7 screenshot examples below 8 Click OK or Connect to complete the connection to the attached USB drive The files and folders on your drive will now be visible ...

Page 95: ...p tab 3 You ll be advised to Please proceed with caution Click Accept BROADBAND SETTINGS The advanced Broadband Settings page is the first page displayed when accessing the Advanced Set Up tab The page contains many of the Broadband Settings in the Basic Set Up Broadband Settings page with a few advanced configurable settings You can return to the advanced Broadband Settings page by clicking on th...

Page 96: ...Internet connection to remain connected regardless of whether there is Internet traffic across the network Select Auto Trigger by Traffic if you want to configure an idle timeout of the Internet connection after a certain period of inactivity The Internet connection will be automatically re established when the router detects Internet traffic You must also set the idle timeout period in the Idle T...

Page 97: ...eshooting where you might want to manually Connect or Disconnect your Internet Connection PPP without making Broadband Settings changes If you are connected to the Internet the Internet State displays Connected and you want to disconnect click on the Disconnect button The Applying changes message will be displayed and the page will be displayed with the Internet State of Disconnected visible In th...

Page 98: ...can also set the mode manually to G 992 1 G DMT G 992 3 ADSL2 G 992 5 ADSL2 G 992 3 Annex M and G 992 5 Annex M Bit Swapping This option is used to enable or disable Bit Swapping on your ADSL connection Bit Swapping is enabled by default and is used to help keep your ADSL line connection stable SRA This option is used to enable or disable Seamless Rate Adaption SRA on your ADSL connection SRA is e...

Page 99: ... and click Accept on the Please proceed with caution page 3 Click on Wireless Settings in the left hand navigation menu to expand the Wireless Settings menu 4 Click Channel and SSID in the left hand navigation menu Description of Channel and SSID settings The following settings can be configured on the Channel and SSID page Section Description Wireless Mode This dropdown is used to configure the 8...

Page 100: ...ss bandwidth used for wireless N This option is only available if the Wireless Mode is set to 11b 11g 11n or 11n only The wireless bandwidth is set to 20MHz by default on the Bright Box router Select 20MHz for speeds up to 144Mbps over your wireless network Select 20 40MHz to bond the wireless channels allowing you to double wireless speeds on your network up to 300Mbps Please note that the wirele...

Page 101: ...e how to change the broadcast SSID option on page 70 for further information VLAN Grouping This setting allows you to configure which virtual LAN each of the wireless SSID s is associated with VLAN binding gives you the ability to share your Internet connection with friends or family while allowing you to keep computers or storage devices on a separate home network By default all of the SSID s are...

Page 102: ...etwork is using a similar range of wireless channels only speeds up to 144Mbps will be achievable Wireless speeds will be dependent on the type of wireless adapter you are using to connect to the router If your adapter is an older 802 11b g standard you will only be able to achieve speeds up to 54Mbps Some wireless 802 11n adapters may also not be able to achieve speeds up to 300Mbps Please check ...

Page 103: ...less Settings menu 4 Click Channel and SSID in the left hand navigation menu to open the page 5 In the Multiple SSID section tick the enable option next to SSID2 6 Enter a name for your new wireless network in the example below we named the SSID GuestWiFi 7 Tick the Broadcast SSID option next to SSID2 8 Optional if you want keep your home network separate to GuestWiFi select VLAN2 in the SSID2 fie...

Page 104: ...d be between 8 63 characters 13 Click Save Settings 14 You can now give your new wireless network name and password to guests If you wish to set up one of your wireless network names in the WEP wireless security mode you will need to set the Wireless Mode dropdown on the Channel and SSID page to 11b 11g You must then configure the WEP key password on the Advanced Set Up WEP ...

Page 105: ... t support the WPA security standard then you can set up an additional SSID using the WEP mode by following these instructions 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed with caution page 3 Click on Wireless Settings in the left hand navigation menu to expand the Wireless Settings menu 4 Click Channel and SSID in the left hand navi...

Page 106: ...EE Bright Box User Manual 106 11 Click Save Settings 12 Now you will need to set a password on the new SSID Click on the WEP option under Wireless Settings in the left hand navigation area ...

Page 107: ... Box User Manual 107 13 In the Multiple SSID dropdown select 2 14 In the WEP Mode select 128 bit 15 In the Key Entry Method select ASCII 16 Click inside the Key1 field in the example below we used examplepass12 ...

Page 108: ...te WPA authentication type and the wireless password type Passphrase or Hex Please see how to change to wireless WPA mode on page 75 for instructions on changing to WPA security mode To access the advanced WPA settings page 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed with caution page 3 Click on Wireless Settings in the left hand na...

Page 109: ... only devices will also be able to connect to the router Cipher Suite This option is used to configure the type of WPA encryption used for the selected SSID By default the encryption type is automatically selected depending on the WPA mode a wireless connection is established in Select AUTO to allow the cipher to be automatically detected when a wireless connection is established This will usually...

Page 110: ... used when making a wireless connection to the router for the selected SSID Please note that the wireless password is case sensitive 802 1X 802 1X is an enterprise authentication method that allows you to use an external RADIUS server for wireless authentication using the Extensible Authentication Protocol EAP This setting is sometimes known as WPA Enterprise EE is unable to offer 802 1X authentic...

Page 111: ...e Authentication Period This field allows you to configure the amount of time in seconds the 802 1X server will reassign a session key to a connected client requiring re authentication This is 30000 seconds by default Setting a value of 0 will prevent re authentication from occurring Quiet Period This field allows you to configure the amount of time in seconds that the router will wait between fai...

Page 112: ...ad and download speeds on a particular SSID for example you may like to limit the connection speed of a member of your family who uses SSID2 to 1000kbps about 1mbps on download and 512kbps on upload This setting is often used in conjunction with multiple SSID s See how to setup multiple SSID s on page 102 for further information As Bandwidth Control is a Quality of Service QoS feature you must als...

Page 113: ... field allows you to configure the maximum wireless bandwidth value for downstream download traffic on the wireless LAN for SSID1 2 or 3 The value is in Kilobytes per second and not Kilobits 1 Kilobyte per second 8 Kilobits per second 128 Kilobytes per second 1 Megabit per second How to limit the wireless bandwidth on an SSID If you wish to limit the wireless bandwidth on a particular SSID follow ...

Page 114: ... Save Settings 9 Now we need to enable the Quality of Service function on the router for the Bandwidth Control to be applied In the left hand navigation bar click QoS 10 Set the QoS module function option to Enable and click Save Settings ...

Page 115: ...g and play functionality for USB hard drives connected to the router through the Auto Share feature The advanced USB File Sharing menu gives you extra features such as the ability to add individual user accounts for different levels of read write access to the attached drive If Auto Share is enabled then you should configure your USB settings on the Basic Set Up USB File Sharing page The Advanced ...

Page 116: ...n This option is used to enable or disable file sharing of the USB drive via the Samba protocol Samba is a cross platform file sharing protocol supported on Windows Mac OS X and Linux This option is enabled by default on the Bright Box router Select Enable to enable file sharing using the Samba protocol This setting is recommended for all modern operating systems including Microsoft Windows Mac OS...

Page 117: ...ew user account You will be directed to page where you can enter a User Name Password and set File Permissions for the account Volume Name If a USB drive is connected to the router this field will display the volume name assigned to the drive File System If a USB drive is connected to the router this field will display the file system type of the connected drive FAT16 or FAT32 drives will display ...

Page 118: ... accessible in your operating system How to add user account access to a USB drive In order to create individual user accounts with different levels of read write access for a shared USB drive you must configure the drive sharing manually in the Advanced Set Up USB File Sharing page This requires disabling the Auto Share feature on the router To add a user account to the shared drive 1 Login to th...

Page 119: ...Read Only and click Save Settings 10 In the USB device section click Share to display the NAS Shared list page 11 Optional Change the Share Name for the drive this is the name that appears in the Network on Windows or Mac OS X if you want to give it a new name Please ensure that the share name doesn t contain any spaces 12 Tick the box next to the user account you created in step 9 and click Save ...

Page 120: ...t Box User Manual 120 13 Now you can access your shared drive on your network by selecting the drive and entering the user name and password created in step 9 screenshots below from Windows 7 and Mac OS X 10 7 ...

Page 121: ...752 E1750 E173 To enable the feature 1 Plug the compatible mobile 3G USB dongle into the USB port on the rear of the router 2 Login to the router s admin pages 3 Click on the Advanced Set Up tab and click Accept on the Please proceed with caution page 4 Click on Mobile Broadband in the left hand navigation menu 5 Set the Mobile broadband service option to Enable 6 If your 3G connection requires a ...

Page 122: ...he page includes DHCP and gateway settings for the other two virtual LAN s VLAN s VLAN2 and VLAN3 which may be useful if you ve set up multiple wireless networks names multiple SSID s in the Advanced Set Up Wireless Settings Channel and SSID page If you experience problems connecting to your router after changing settings you may need to reset your router to factory default settings To do this ins...

Page 123: ...e router Select VLAN2 or VLAN3 to configure the DHCP and Gateway settings for either of the alternative virtual LAN s These VLAN s can be used to isolate wireless networks and are assigned to an SSID in the Advanced Set Up Wireless Settings Channel and SSID admin page Gateway Address This field is used to configure the gateway IP address for the routers local area network On the default virtual LA...

Page 124: ...he router Start IP This field is used to configure the starting range of IP addresses allocated to connected devices via DHCP The default starting range is 2 i e 192 168 1 2 for the default VLAN End IP This field is used to configure the end range of IP addresses allocated to connected devices via DHCP The default end range is 254 i e 192 168 1 254 for the default VLAN Domain Name This field is us...

Page 125: ...device name or if no device name is available by the MAC address of the device In this example we are going to reserve the IP address for MyComputer 6 If the computer device is not currently connected to the Bright Box click the Manually Reserve link 7 On the Edit Reserved DHCP page the current IP address of the device will be displayed or 192 168 1 100 if you chose Manually Reserve If you want to...

Page 126: ...CP page and select the Edit or Delete links next to the address reservation entry NAT Network Address Translation NAT is the mechanism that allows your router to route incoming Internet traffic to the correct devices on your local network using a single public IP address NAT is enabled on the Bright Box router by default The NAT page in the router allows you to enable or disable the overall NAT se...

Page 127: ...ddress Mapping is a special feature that allows you to assign IP addresses in your local network to one or more addresses in a public network like the Internet This feature is useful if you have multiple static global WAN IP addresses and wish to divide local networks into different groups This feature is not currently supported for EE Broadband users To access the Address Mapping page 1 Login to ...

Page 128: ...that certain types of data are sent to a specific computer device or server connected to your home network This may be required if you re having problems using a particular online game or maybe if you re an advanced user running a web server from your home network For security purposes the router will normally block incoming traffic that is not a direct response to a request from a computer on you...

Page 129: ...ports Application Protocol Port Number Telnet TCP 23 FTP TCP 21 SMTP TCP 25 POP3 TCP 110 H 323 TCP 1720 SNMP UDP 161 SNMP Trap UDP 162 HTTP Web TCP 80 PPTP TCP 1723 A list of port numbers can also be found at http www iana org assignments port numbers To access the Port Forwarding page 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed wit...

Page 130: ... you reserve an IP address on the DHCP admin page for a particular device as the port forwarding rule will not work if the LAN IP address configured in this page doesn t match that of the device Protocol Type This dropdown is used to configure the traffic protocol type that will be forwarded to your local device Select TCP for Transmission Control Protocol traffic forwarding Select UDP for User Da...

Page 131: ...configured for the entry will be deleted How to set up a port forwarding entry In order to set up a port forwarding entry on the Bright Box router follow these steps 1 Reserve an IP address for the computer you wish to set up port forwarding on You can do this in the Advanced Set Up DHCP admin page See how to reserve an IP address on page 124 for further information 2 Login to the router s admin p...

Page 132: ... over IP phones These application will use an outgoing trigger port which can then temporarily open up a range of public ports to allow incoming traffic to reach the application correctly When the ports are no longer used they will be automatically closed by the router To configure port triggering you will need to know which incoming ports an application needs to use and also the outgoing trigger ...

Page 133: ...efer to the instructions supplied with your software to determine which trigger port you should be using Trigger Type This dropdown is used to configure the traffic type on the trigger port Select TCP for Transmission Control Protocol traffic triggering Select UDP for User Datagram Protocol traffic triggering Please refer to the instructions supplied with your software to determine which trigger t...

Page 134: ...ith the dropdown to select which row of a port trigger entry in the table above you want to copy the Popular Application settings to Click Save Settings to apply How to set up a port trigger rule In order to set up a port triggers entry on the Bright Box router follow these steps 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed with caut...

Page 135: ...ries for the current router session These port forwarding entries could reflect those created manually in the Port Forwarding page or those automatically established by the UPnP Universal Plug and Play feature of the router To access the NAT Mapping Table page 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed with caution page 3 Click on ...

Page 136: ...ield is the IP address for the device on your local network which is associated with the NAT mapping entry Local port This field is the port for the device on your local network which is associated with the NAT mapping entry Pseudo IP This field is the translated IP address for the NAT mapping entry This address is usually the WAN IP address assigned to you Internet connection by your ISP Pseudo P...

Page 137: ...onfigurable features such as access control allowing you to block certain traffic types MAC filter allowing only certain devices to access the network URL Blocking access control Schedule Rules Intrusion Detection and a DMZ De militarized zone The firewall is enabled by default on the Bright Box router To access the firewall settings 1 Login to the router s admin pages 2 Click on the Advanced Set ...

Page 138: ... whole range of ports to block If you have defined a schedule rule on the Advanced Set Up Firewall Schedule Rule page you can also apply that to the access control rule allowing you to block traffic only at certain days or times of the day Before setting up an access control rule it is a good idea to reserve an IP address for the device you wish to set up the rule for You can do this in the Advanc...

Page 139: ...l appear in the filter rule table but will not be active Rule Description The field is the name that you have given to the device filtering rule when you create the rule by clicking the Add Device Filtering Rule link Client PC IP Address This field displays the IP address or range of IP addresses of the device or computer on your local network that you have applied the device filtering rule to You...

Page 140: ...ate a new device filtering rule for access control This will display the edit device filtering rule page where you can define the rule description client IP address range and client device service the traffic types that are blocked How to create an Access Control rule You may wish to create an access control rule to block specific types of Internet traffic on devices or computers on your network T...

Page 141: ...wish to block traffic on You can block access on all computers by entering 192 168 1 2 192 168 1 254 In this example we will block traffic on the computer 192 168 1 10 only by entering a range of 192 168 1 10 10 9 Tick the blocking box for the client device services you wish to block These are the traffic types and port numbers that will be blocked by the access control in this example we will sel...

Page 142: ...ption client IP address range or client device services by clicking the edit link If you want to block a particular application that is not listed in the client device service list you can do this in the user define service section on the Edit Device Filtering Rule page You can configure up to 5 different ranges of ports to be blocked for either TCP or UDP traffic Please refer to your software ins...

Page 143: ...a device or number of devices has been added to the table only those devices can connect to the router and establish a connection through to the Internet when the MAC Address Control setting has been enabled Any device not on the MAC filter list will be unable to connect to the router There are no default MAC filter rules created in the router To access the MAC filter page 1 Login to the router s ...

Page 144: ... hexadecimal code character 0 9 A F and may be found on a sticker on the body of the device you wish to connect to the router If the device is already connected to the router you can select the MAC address from the DHCP Client List dropdown DHCP Client List This dropdown allows you to select the MAC address of a device that is already connected to the router and add it to the MAC Filtering table b...

Page 145: ...ve added to the MAC address filter table will be able to connect to the router If you have created a MAC filter rule and can no longer connect to the router you may need to reset your router to factory default settings To do this insert a paper clip or pin into the reset hole on the back of the router for 6 seconds release the button and then wait about 5 minutes for the router to re connect to th...

Page 146: ...sses Before setting up an URL Blocking rule it is a good idea to reserve an IP address for the device you wish to set up the rule for You can do this in the Advanced Set Up DHCP admin page under the address reservation section See how to reserve an IP address on page 124 for further information To access the URL Blocking page 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab a...

Page 147: ...e Advanced Set Up tab and click Accept on the Please proceed with caution page 4 Click on Firewall in the left hand navigation menu to expand the Firewall menu 5 Click on URL Blocking in the left hand navigation menu 6 Enter the URL of the web address you wish to block for example www example com or just a keyword out of the URL e g you don t need to enter both example 7 Scroll to the bottom of th...

Page 148: ...enter URL Blocking 11 Enter the IP address or range of addresses of the computer or device on your network you wish to block the URL on You can block the URL on all computers by entering 192 168 1 2 254 In this example we will block the URL on the computer 192 168 1 10 only by entering 192 168 1 10 10 12 Tick the blocking box for the WWW with URL Blocking service ...

Page 149: ... Access Control page and click Save Settings 15 The URL Blocking rule will now be active and any attempt to access the URL or a URL containing the keyword entered in step in a web browser will prevent the page from being displayed If you want to remove the URL Blocking rule at any time navigate back to the Access Control page and click the Delete link next to the URL Blocking rule ...

Page 150: ...an create schedule rules from Sunday Saturday or create an Every Day rule For each day you can specify a start time and end time for the rule to be applied When you create an access control rule you can specify from the Scheduling Rule dropdown which schedule rule you want to apply Traffic will then be blocked only for the times configured in the schedule rule To access the Schedule Rule page 1 Lo...

Page 151: ...ss control rule follow these steps 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed with caution page 3 Click on Firewall in the left hand navigation menu to expand the Firewall menu 4 Click on Schedule Rule in the left hand navigation menu 5 Click the Add Schedule Rule link ...

Page 152: ...you can enter the times you want the schedule rule to apply You can use the Every Day week day to apply the schedule on every day of the week or specify particular days you want the rule to apply Please ensure that the start time is earlier than the end time and 24 hour clock notation is used 8 30 for 08 30am or 17 50 for 5 50pm for example If you want to have the schedule apply for the full day e...

Page 153: ...cription in this example we will enter All traffic 16 Enter the IP address or range of addresses of the computer or device on your network you wish to block the URL on You can block the URL on all computers by entering 192 168 1 2 254 In this example we will block the URL on the computer 192 168 1 10 only by entering 192 168 1 10 10 ...

Page 154: ...8 in this example Block 21 23 59 19 Click Save Settings 19 Select the Enable option for the Filtering function the Access Control page and click Save Settings 20 The access control rule with the schedule rule has now been created The access control will only be applied at the scheduled time in this example 21 00 23 59 every day of the week If you want to delete a schedule rule you must first delet...

Page 155: ...re the Discard Ping to WAN Interface setting on this page Usually an ICMP ping message from the Internet to your WAN IP address would not generate a ping response and would timeout protecting your router from being visible to potential hackers You can disable this setting if you wish to allow your device to respond to ICMP ping messages Please note that disabling the SPI or Discard Ping to WAN Int...

Page 156: ...wall and Anti Denial of Service settings on the router Selecting this option will tick all of the individual SPI service rules Select Disable to switch off the SPI and Anti Denial of Service protection on the router Selecting this option will untick all of the individual SPI service rules TCP Connection This option enables or disables the SPI firewall for all TCP Transmission Control Protocol traf...

Page 157: ...r internal network unless traffic is initiated by a computer or device on your network or you ve set up port forwarding or port trigger rules If you think your router is stopping a particular application for example an online game or video conferencing from working correctly you can temporarily add the computer or device s IP address into the Demilitarized Zone DMZ as a test This will mean that ma...

Page 158: ...s assigned to the router Index numbers 2 8 allow you to configure manual public IP addresses for the DMZ These entries must be unique and not match another entry in the list They are suitable if you have multiple static IP addresses and are not supported for EE Broadband users Client IP Address This field is used to configure the IP address of the device or computer on your local network that you ...

Page 159: ...zed Zone DMZ as a test While this is safer than completely disabling your firewall we suggest that you don t leave your computer unprotected in the DMZ To add a computer to the DMZ 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed with caution page 3 Click on Firewall in the left hand navigation menu to expand the Firewall menu 4 Click on...

Page 160: ...s QOS By default all types of Internet traffic on the Bright Box router are given the same priority as any other type QoS or Quality of Service is a feature of the Bright Box router that allows you to give priority to certain types of Internet traffic for applications on your network i e VoIP or online gaming or to prioritise traffic from a particular computer or device on your home network To con...

Page 161: ...the minimum bandwidths in the Diffserv Groups page You can also enable and disable the WMM Wi Fi Multimedia quality of service setting prioritising video and voice traffic over your Wi Fi connection How to enable Quality of Service on the router Quality of Service is disabled on the Bright Box router by default in order to configure QoS you first need to enable the QoS module To do this 1 Login to...

Page 162: ...ur network and then to assign each rule a level of prioritisation for traffic shaping You can create a maximum of 16 different traffic mapping rules for Quality of Service To access the Traffic Mapping page 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed with caution page 3 Click on QoS in the left hand navigation menu to expand the qua...

Page 163: ...he traffic mapping rule you are creating in this example we will call it FTP 7 Use the Traffic Type dropdown to select either the type of application Voice Online Games Video specific applications Applications connected devices or computer MAC Address IP Address Incoming Port or application ports TCP UDP you want the quality of service setting to apply to In this example we are selecting a Traffic...

Page 164: ...g of the priority group in the Diffserv Groups page If you want to create a traffic mapping rule for a particular device on your local network rather than a specific application type select the MAC Address IP Address or Incoming Port options from the Traffic Type dropdown In the example below the High priority traffic rule would be applied to any device connected to Ethernet Port 1 ...

Page 165: ... Transfer Protocol E mail SNMP Simple Network Management Protocol Telnet WWW Web traffic VPN Virtual Private Networks IGMP also known as ping If you select the add a new application option you can define three different ranges of services ports for TCP UDP or TCP UDP BOTH traffic Please refer to you application instructions for the ports you should configure MAC Address Select this option to assig...

Page 166: ...es or devices you want to shape on the traffic mapping page you need to decide how much bandwidth you will apply to the prioritisation To access the Diffserv Groups page 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed with caution page 3 Click on QoS in the left hand navigation menu to expand the quality of service menu 4 Click on Diffs...

Page 167: ...edtest online In this example we will assume a 20 Mbps upload speed Please note that EE ADSL broadband users will not need to enter a Maximum Upstream Bandwidth this is determined automatically 6 Select a group you wish to apply bandwidth shaping to this may be one that you had applied to a traffic mapping rule you created on page 163 earlier In this example we will update the Low group for the FT...

Page 168: ...of Service for multimedia applications on the router s wireless network This can improve performance when using services such as voice over IP VoIP video streaming audio and online gaming by automatically prioritising traffic in these categories over other traffic types To take full advantage of WMM both the router and the client device or computer need to support WMM as do the applications making...

Page 169: ... User Manual 169 5 On the WMM Support option select Enable and click Save Settings 6 If you have not already enabled the Quality of Service module you will need to do so Click on QoS in the left hand navigation menu ...

Page 170: ...g require the router s firewall to be configured in a specific way to work correctly which normally means setting up port forwarding or triggering manually An application that is UPnP compliant has the ability to communicate with the Bright Box Wireless Router automatically configuring the router firewall and removing the need to do this manually UPnP is enabled on the Bright Box Wireless Router b...

Page 171: ...warding and Port Triggers pages You can enable or disable UPnP on the router by doing the following 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed with caution page 3 Click on UPnP in the left hand navigation menu 4 On the UPnP module function option select the option you want either Enable to switch UPnP on this is the default setting...

Page 172: ...tion Restart Factory Default or Firmware Upgrade in the left hand navigation menu CONFIGURATION The Bright Box router is configured for EE Broadband out of the box however you may wish to make changes to the router settings at any time The Configuration page allows you to make a backup of your router s settings and also restore those settings at a later time This is particularly useful if you ve m...

Page 173: ...ngs To back up the Bright Box router configuration settings in a file that you can restore at any time do the following 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed with caution page 3 Click on Tools in the left hand navigation menu to expand the Tools menu 4 Click on Configuration on the left hand menu 5 Click the Backup button ...

Page 174: ...s XP computer with Internet Explorer 8 C Documents and Settings username My Documents On Mac OS X this would be Users username Downloads If you want to rename the backup bin file to something more memorable you can just ensure that you keep the bin extension at the end of the file name in order to be able to restore from it later How to restore your router s settings from a backup To restore your ...

Page 175: ...to complete 11 The router will be automatically rebooted and after 99 seconds you will be returned to the router admin page login screen Your router settings will now have been restored RESTART If you re having problems with your Internet connection you may be able to fix the problem by restarting the router from the Restart admin page Restarting the router from the Restart page is the same as pow...

Page 176: ...restart your router To restart the Bright Box router 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed with caution page 3 Click on Tools in the left hand navigation menu to expand the Tools menu 4 Click on Restart on the left hand menu 5 Click the Restart button 6 Click OK when prompted whether you want to restart your router ...

Page 177: ...se any custom settings that you have configured to be removed For example if you have changed Wi Fi settings such as the wireless network name or password or created port forwarding rule these will be reset back to default setting You may wish to save a copy of your router settings before factory resetting See how to save a copy of your router s settings on page 173 for instructions A full list of...

Page 178: ...er Manual 178 5 Click on the Factory Default button 6 A warning dialog box will be displayed Click OK to proceed with the restoration of factory default settings or click Cancel if you want to keep the current settings ...

Page 179: ...is plugged in and turned on 2 Find a thin object that will easily fit into the Reset button hole at the back of the router A paper clip is ideal 3 Insert the paper clip into the reset hole as far as it will go and hold for 6 seconds 4 Release the button the WPS and LAN1 4 lights will flash and then turn off briefly 5 The router will now restart As restoring to factory default settings will remove ...

Page 180: ...e needs to change router settings in which case you will find any further information in the firmware release notes supplied by EE How to upgrade your router with a firmware file To upgrade the Bright Box router from a firmware file supplied by EE 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed with caution page 3 Click on Tools in the ...

Page 181: ... the begin upgrade button on the Firmware Upgrade page 9 You will be prompted to confirm that you want to continue with the firmware upgrade Click the OK button to confirm you want to upgrade the router or click Cancel if you don t want to upgrade 10 A Do not turn off router please wait until firmware update has completed message will be displayed The firmware upgrade process may take up to 199 se...

Page 182: ...and navigating to the Advanced Set Up System page The Runtime Code Version should now match the version of the firmware supplied by EE SYSTEM The System pages contain a number of additional configuration features and information pages The System page will display details about your router hardware and software The Time Settings page will allow you to set whether your router is synchronized with an...

Page 183: ...ot code version of the Bright Box router ADSL Modem Code Version This field displays the ADSL modem code version of the Bright Box router This version may or may not be updated if you upgrade the router firmware Hardware Version This field displays the hardware version of the router This version will not change if you upgrade the router firmware and relates to the physical router unit Serial Num T...

Page 184: ... in the Schedule Rule are correct The synchronisation to the NTP time service is enabled by default on the Bright Box router The default NTP server is ntp readytoconnect co uk and is synchronised to Greenwich Mean Time GMT It is possible to disable the NTP time synchronisation although this is not recommended as it will prevent the correct time being displayed in the System Log and schedule rule n...

Page 185: ...On the Enable Automatic Time Server Maintenance option select Enable to switch on time synchronisation with the NTP server or select Disable to switch off time synchronisation In this example we ll select Enable 6 Click Save Settings ...

Page 186: ...s maximum time of inactivity before you are logged out of the admin pages and need to log back in If you changed your password from the default and you forget your new password you can return your router to factory default settings See How to restore the router to factory defaults on page 179 You ll find your original password printed on the sticker on the bottom of the router or on the KEEP MEE c...

Page 187: ...the left hand menu 5 On the Password Settings page enter the current password for the admin pages in the Current Password field If you are still using the password that the router was sent with then this will be printed on the sticker on the bottom of the router or on the KEEP MEE card that was sent with the router 6 Enter the new password for the admin pages in the New Password field The password...

Page 188: ...ether By default you will be timed out of the router s admin pages after 10 minutes of inactivity To change the time out period 1 Login to the router s admin pages 2 Click on the Advanced Set Up tab and click Accept on the Please proceed with caution page 3 Click on System in the left hand navigation menu to expand the System menu 4 Click on Password Settings on the left hand menu 5 On the Passwor...

Page 189: ... to access that domain name be forwarded to your router s Internet IP address This feature is particularly handy for EE Broadband users who will have a different Internet IP address each time the router is restarted By setting up a Dynamic DNS service with either DynDNS dyndns org or TZO tzo com and configuring the Dynamic DNS settings in the router s DDNS page the router will inform those service...

Page 190: ...left hand navigation menu to expand the System menu 5 Click on DDNS on the left hand menu 6 On the Dynamic DNS option set to Enable 7 Select your Dynamic DNS provider from the Provider dropdown this can either be DynDNS org or TZO com 8 Enter the host domain name for your service In the Domain Name field this usually looks like yourname dyndns org or myaccount tzo com or similar 9 Enter your accou...

Page 191: ...STATUS You can see information on your current EE ADSL connection in the ADSL Status page The page displays information such as the status of your link and operation mode along with line synchronisation speeds noise margins line attenuation and error correction statistics This information might be useful in diagnosis of ADSL line connection issues and could be requested by an EE support agent For ...

Page 192: ...IDLE if your ADSL connection is unable to synchronise with broadband exchange or you are using the EE Fibre broadband service The value will display TRAINING if your ADSL connection is currently in the process of synchronising with the broadband exchange The value will display SHOWTIME if your ADSL link has been successfully established with the exchange The configured column for the Link Status w...

Page 193: ...g Downstream Data Rate This value is the Downstream Download ADSL data rate in Kilobytes per seconds Kbps Please note that this is the rate negotiated with the broadband exchange your actual Internet download speeds may be lower than this value depending on the service you are using Noise Margin These values are the upstream and downstream Signal to Noise Margin sometimes known as an SNR on your A...

Page 194: ...ath link This is a count of the errors on an ATM cell header A high number of HEC errors in a short time period may cause throughput to slow down Interleaved Path HEC Error These values are the count of Header Error Check HEC errors detected on the ADSL line with an Interleaved Path link This is a count of the errors on an ATM cell header A high number of HEC errors in a short time period may caus...

Page 195: ...th the broadband exchange WAN link down ADSL The router ADSL connection has lost its link with the exchange after previously being connected May indicate a problem with the broadband line PPP Starting daemon The PPP Point to Point Protocol software has started up PPP Stopped daemon The PPP Point to Point Protocol software has stopped You can restart the daemon by clicking the Connect button on the...

Page 196: ...ntrol Protocol is down and the Internet connection has been lost May indicate a problem with the broadband line or an incorrect broadband username and password PPP IPCP up Internet Protocol Control Protocol is up PPP IPCP down Internet Protocol Control Protocol is down May indicate a problem with the broadband line or an incorrect broadband username and password PPP CHAP authentication succeeded B...

Page 197: ...The listed IP address has attempted to login to the router admin pages when somebody else is already logged in admin login error from IP Address A login to the router admin pages has not been successful an incorrect username and or password has been entered by the listed IP address admin timeout from IP Address An idle timeout on the admin pages has occurred for the listed IP address admin logout ...

Page 198: ...er using an Ethernet cable check that the Ethernet cable is correctly plugged into one of the router s LAN ports and into the Ethernet plug on your computer The LAN light for the connected port on the front of the router should be lit See Chapter 3 Installation for more information on setting up your Bright Box Microsoft Windows If you re connected to the router using a wireless or Ethernet connec...

Page 199: ... you can find this setting in Internet Options and clicking the Connections tab Internet Explorer should be set to Never Dial a Connection or this option should be greyed out Check that your web browser isn t configured to use a Proxy Server In Internet Explorer you can find this setting in Internet Options and clicking on the Connections tab Click on LAN Settings and ensure that the Use a Proxy S...

Page 200: ...vigating to the Status page If the Broadband State reads Disconnected then there may be a fault on your broadband line Please contact EE Broadband support Log in to the admin pages in your browser on 192 168 1 1 and navigate to the Status page If the Broadband State is Connected but the Internet State is Disconnected and the Internet IP Address is 0 0 0 0 then you may have incorrect broadband user...

Page 201: ...that came with the router If your wireless software can see other wireless networks but not the Bright Box wireless network name then move your computer closer to the router about 6 feet away If you still cannot see the wireless network name then double check that the Wireless light on the front of the router is lit If it is not lit then connect your computer to the router using the black Ethernet...

Page 202: ...ally update your broadband username and password to make a connection to the Internet Poor wireless signal strength and speeds or the wireless connection is lost If you are suffering from poor wireless signal strength and speeds or your wireless connection to the Bright Box router is intermittently lost then try the following If possible place your computer closer to the router but at least 1 8 me...

Page 203: ...k that the connected USB drive is listed in the USB device section of the router status page If no drive is listed then the router may be having a problem detecting the drive format Check that the Auto Share function in the Basic Set Up USB File Sharing page is set to Enable and that Security Control is set to Disable The USB drive must be FAT FAT32 or NTFS file system formatted Apple Mac HFS HFS ...

Page 204: ...I VCI 0 38 Encapsulation VC MUX Internet IP Address Dynamic DNS IP Address Obtain from ISP MTU 1492 Wireless Settings Enable or Disable Wireless Enable Wireless Mode 11b 11g 11n Channel Auto Intelligent Wireless Wireless Network Name SSID Unique value see sticker on bottom of router or KEEP MEE card Broadcast SSID Enable Security WPA WPA Mode WPA WPA2 Mixed Mode Wireless Password Unique value see ...

Page 205: ...3 Key4 WKEY4 Wireless WPA WPA Mode WPA WPA2 Mixed Mode Cipher Suite AUTO Authentication Wireless Password Wireless Password Type Password 8 63 characters Wireless Password Unique value see sticker on bottom of router or KEEP MEE card Wireless 802 1x 802 1X Authentication Disable Re Authentication Period 30000 Quiet Period 60 Server Type RADIUS Server IP 0 0 0 0 Server Port 1812 Secret Key blank NA...

Page 206: ...2 End IP VLAN 1 2 3 192 168 1 254 192 168 2 254 192 168 3 254 Domain Name VLAN 1 3 guest IP Reservation none NAT NAT Module Function Enable NAT Address Mapping Address Mapping none NAT Port Forwarding Port Forward Entries none NAT Port Triggers Port Trigger Entries none Firewall Firewall features Enable Firewall Access Control Filtering Function Disable Filtering Entries none Firewall MAC Filter M...

Page 207: ...only with Medium Priority QoS DiffServ Groups Maximum Upstream Bandwidth 10 Mbps Fibre broadband or current Upstream sync rate ADSL broadband DiffServ Groups Minimal Bandwidth All 0 DiffServ Groups Allow More All Disabled QoS WMM WMM Support Enable UPnP UPnP Module Function Enable System Time Settings Enable Automatic Time Server Maintenance Enable Time Zone GMT Greenwich Mean Time Lisbon London E...

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