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User Guide

DIRECTV Plus

® 

 Receiv

er

Summary of Contents for R15

Page 1: ...User Guide DIRECTV Plus Receiver ...

Page 2: ...rer s instruc tions 8 Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are pro...

Page 3: ... performance or damage your receiver and other components Do not stack electronic components or other objects on top of the DIRECTV Plus Receiver Also do not stack the receiver on top of a hot component such as an audio power amplifier Protect your components from power surges by connecting all the components before plugging any power cords into the wall outlet Use of a surge protector is also rec...

Page 4: ...oid your warranty Changes or modifications not expressly approved by the party responsible for compliance by the warranty or by the manufacturer could void the user s authority to operate the equipment Do not drop your DIRECTV Plus Receiver and always move it with care Have your DIRECTV Plus Receiver professionally serviced Do not attempt to service it yourself Any changes or modifications in cons...

Page 5: ...tching TV 20 The Guide 24 The Mini Guide 25 Recording Programs 26 Pay Per View 28 The Playlist 29 Chapter 3 The Quick Menu Using the MENU 32 Settings 32 Audio Options 33 Category Sort 35 Pay Per View 35 Find By 36 Date Time 37 Favorites 37 Caller ID Messages 38 Parental Controls 39 Quick Menu Features for Recording 42 Chapter 4 Other Information Troubleshooting 44 Limited 90 Day Warranty 52 Produc...

Page 6: ......

Page 7: ...Welcome to the DIRECTV Family ...

Page 8: ...am Guide EXIT Exits any menu and returns to last channel viewed ARROWS Move highlight to items in requested direction INFO Displays info for a highlighted or full screen program SELECT Selects any highlighted item MENU Brings up a compact menu of settings and services BACK Takes you to the screen you visited previously RED In Guide jumps 12 hours back other functions vary look for onscreen hints C...

Page 9: ... 2 About Your DIRECTV Plust Receiver 2 Making the Right Connections 3 Hardware Reference 4 Getting Familiar 6 Choose Your Setup 9 Guided Setup Activation 16 Programming Your Remote Control 18 Getting Started 1 ...

Page 10: ...o be simple and user friendly You ll find that most features are self explanatory with onscreen directions to lead you through them So welcome to the family About Your DIRECTV Plus Receiver The DIRECTV Plus Receiver lets you record up to 100 hours of your favorite programs and use pause and other video controls on live TV You can select a specific program and set it to record once or every time it...

Page 11: ...re you can begin following the procedures in this User Guide Professional installation is highly recommended Your dish needs to be mounted in a position where it has access to the satellite signals and RG 6 coaxial cables must be run into the room s where your receiver s will be located If you choose to install the dish yourself see the separate instruction manual that came with your satellite dis...

Page 12: ...st Video S Video Jack and Cable S Video jacks and cables provide the best picture quality You will still need to connect the left and right audio cables to the TV or optical audio cable to your stereo because the S Video cable only carries the picture signal not sound Audio Video A V Jack and Cable Audio Video A V cables provide very good picture quality and stereo sound and should be used if your...

Page 13: ...sh off air antenna and cable feed connections The RF jacks on the receiver are labeled SATELLITE IN OFF AIR IN and OUT TO TV Note Be sure to use RG 6 coaxial cable when connecting from the satellite dish to the DIRECTV Plus Receiver Telephone Jack and Cord The telephone line cord is required to connect your DIRECTV Plus Receiver to a land based telephone line if you choose to subscribe to DIRECTV ...

Page 14: ...rogram 7 LIGHT RING 12 blue lights indicate the current state of the DIRECTV Plus Receiver Press and hold the LEFT and RIGHT arrows to dim and turn off the lights Repeat to brighten 8 SELECT Selects the item highlighted 9 ARROWS Move the onscreen highlight up down left or right 10 ACTIVE Displays the DIRECTV Active Channel local weather and more 11 INFO Displays channel banner or info to a highlig...

Page 15: ...onnect to your TV 6 3 4 CHANNEL SWITCH Allows you to choose the channel that is not used in your area 3 or 4 when the receiver is connected to TV using RF coaxial cable from the DIRECTV Plus Receiver s OUT TO TV 7 OFF AIR IN Connect a standard TV antenna or cable feed to the DIRECTV Plus Receiver using this jack then connect the OUT TO TV to your TV s antenna input To watch from your off air anten...

Page 16: ... VCR or stereo 11 PHONE Connects the DIRECTV Plus Receiver to a telephone wall jack We require a land based telephone connection to communicate periodically with your DIRECTV Plus Receiver 12 AC POWER INLET Connects the DIRECTV Plus Receiver to an electrical outlet We recommend you use a surge protector to safeguard your DIRECTV Plus Receiver from power spikes Getting Familar ...

Page 17: ... Your DIRECTV Plus Receiver to the Satellite Dish Connect the RG 6 RF coaxial cable s from your satellite dish to the jack s labeled SATELLITE IN on the DIRECTV Plus Receiver Note that in order to take full advantage of your DIRECTV Plus Receiver s features you should connect a coaxial cable to each of the two SATELLITE IN connectors Connecting Your DIRECTV Plus Receiver to your TV or VCR Dependin...

Page 18: ... one end of the A V cable to the AUDIO L white and R red jacks on the back of the DIRECTV Plus Receiver Connect the plugs from other end of the A V cable to the corresponding audio input jacks on your TV or VCR Do not plug the video yellow into either the DIRECTV Plus Receiver or the TV If hooking up a VCR use another A V cable to connect the white and red plugs from one end of the A V cable to th...

Page 19: ... look exactly like those illustrated Television DIRECTV Plus Receiver OR To obtain optimum picture quality make sure the receiver is connected directly to the TV Connecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality particularly when viewing copy protected programming Important ...

Page 20: ...om the VCR s A V output to the TV s A V inputs This will allow you to watch videotapes NOTE If your TV only has one set of A V input jacks this connection can also be made by running a RF cable from the VCR s out to TV jack to the TV s antenna in jack Now continue on page 14 Connecting Your DIRECTV Plus Receiver to Your Telephone Line To switch between watching your VCR and watching video from you...

Page 21: ...y like those illustrated Television DIRECTV Plus Receiver To obtain optimum picture quality make sure the receiver is connected directly to the TV Connecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality particularly when viewing copy protected programming Important ...

Page 22: ...ne jack and the other end into the PHONE JACK on the back of the DIRECTV Plus Receiver Completing the Connections Plug all power cords into electrical sockets Now turn to page 16 to learn about Guided Setup and Activation To switch between watching your VCR and watching video from your receiver you may need to program the INPUT key on your DIRECTV Remote See page 18 for info Some TVs also have a M...

Page 23: ...ly like those illustrated Television DIRECTV Plus Receiver To obtain optimum picture quality make sure the receiver is connected directly to the TV Connecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality particularly when viewing copy protected programming Important ...

Page 24: ...te you ll see the Satellite Data Acquisition screen as the receiver gathers information from the satellite for the onscreen program guide Next you ll be given the opportunity to set up your phone connection as well as program your remote to control other equipment such as your TV and or DVD player Just follow the screen instructions and you ll be ready to watch in no time You may decide to set up ...

Page 25: ...u re picking up a satellite signal DIRECTV channel 4Have on hand your service address social security number and a valid major credit card 4Note your access card and receiver ID numbers find these by pressing MENU then go to Settings and press SELECT Then go to Setup and press SELECT Highlight Info Test and press SELECT When you re ready just call 1 800 DIRECTV 1 800 347 3288 and pick the programm...

Page 26: ...n Simply set up your remote to work with the component and then move the slide switch to the position you would like to lock the VOL and MUTE keys to Point the remote away from your DIRECTV Plus Receiver and press and hold MUTE and SELECT until the light near the slide switch blinks twice about 5 seconds Enter 9 9 3 The light will blink twice indicating the VOL and MUTE are now locked to the chose...

Page 27: ...Watching TV 20 The Guide 24 The Mini Guide 25 Recording Programs 26 Pay Per View 28 The Playlist 29 What s On 2 ...

Page 28: ...se channels in your chosen DIRECTV programming package Use the black keys on the left side of your remote control to adjust volume up or down VOL or mute the sound MUTE The black keys on the right side can take you to the next channel numerically up or down CHAN or jump to the previous channel you watched PREV DIRECTV Active Channel The DIRECTV Active Channel provides a variety of interactive serv...

Page 29: ...ets you increment the speed at which you cruise through a program Pressing and holding PLAY shows the program in slow motion If you press FFWD while a program is paused the program is displayed in frame by frame If you press PAUSE during a program the saved portion you can access extends from 90 minutes to 4 hours When the program has completed or if you change channels you are asked if you want t...

Page 30: ...rol bar shows the program duration instead of the start and end times For screens with a TV Window icons are displayed in the window as they are for live TV The color of the portion of the control bar that indicates the stored portion of a program is orange for recorded programs green for live TV Bookmarks Bookmarks are a way of keeping track of places in a program you d like to jump to quickly Yo...

Page 31: ... and options 1 Current date time 2 DIRECTV Channel Channel logo number and call letters of the station you re currently viewing 3 Program Program title stop and start time and rating of the current program 4 Current Favorites Favorite Channels list currently in use 5 Audio options Two states bright and dim If displayed brightly alternate audio options are available 6 Messages Two states bright and...

Page 32: ...IDE key on your remote then choose how you want to filter the Guide Select All Channels or channels in a specific category Moving through the Guide is simple 4 The UP DOWN LEFT and RIGHT arrow keys move you through listings and time slots Highlight a program or channel cell to view its description 4 Use the CHAN key up or down to scroll a full page 4 Press the RED or GREEN keys to move forward or ...

Page 33: ... 4 Press MENU to see Guide options change your Favorites list or jump to a desired date and time 4 Press RECORD to record the program The Mini Guide Program Listings While You Watch TV The Mini Guide is a special version of the Guide that displays only one channel at a time and appears over full screen TV To display the Mini Guide press the BLUE key on the remote while watching TV Just as you can ...

Page 34: ...gram to record as you wish 3 Select the Set Record button then OK on the confirmation screen You can record up to two programs at once if you ve connected both inputs on your DIRECTV Plus Receiver However if a program you select to record conflicts with another recording you will be notified of the conflict at the time and given a choice of which recording to cancel One Touch Record with Default O...

Page 35: ...recording start and stop times for example start 1 minute before the program stop 5 minutes after the scheduled end of the program For programs with multiple episodes you can select whether to record first run programs and repeats or just first runs how many episodes to keep and how long to save the recorded program Recording to VCR To record a program on your VCR make sure you ve connected your V...

Page 36: ...on nected to a land based phone line you can use your remote to order You ll get a reminder onscreen a few minutes before the pay per view s start time To cancel a pay per view order press LIST then YELLOW to display the To Do List Press SELECT on the Purchase item in the left menu Select the desired program and follow the onscreen instructions You may not be able to cancel your pay per view order...

Page 37: ...am title displays the program description just as in the Guide Episodic programs appear in the list in groups For example if you record a weekly comedy series that series is shown in the list by its name and the episodes for that series are saved in a group under that name You can press SELECT on the series name to display all the episodes that have been recorded Programs saved as the result of a ...

Page 38: ... approximate amount of space available on your disk at any given time The Disk Space bar shows programs you have designated Keep until I Delete in blue programs subject to expiration in light blue and the remaining unused disk space that is available for recording in black The Playlist ...

Page 39: ... Quick Menu 32 Settings 32 Audio Options 33 Category Sort 35 Pay Per View 35 Find By 36 Date Time 37 Favorites 37 Caller ID Messages 38 Parental Controls 39 Quick Menu Features for Recording 42 The Quick Menu 3 ...

Page 40: ... customize adjust and keep track of your DIRECTV viewing experience Setup The Setup item in the Quick Menu displays the Setup screen where you can access the Info Test Satellite Setup Audio Setup Display Setup Access Card and System Reset screens Info Test The System Info option lets you view the current system information The System Test option lets you run a test on the tuner access card receive...

Page 41: ...o available such as other language tracks or Dolby Digital This option only appears in the Quick Menu over Live TV when the current program has alternate audio You can set the default so that whenever a program has alternate audio available it automatically plays this audio or you can change the alternate audio temporarily for the program you are watching In either case press MENU while in Live TV...

Page 42: ...audio standard are indicated by the words Dolby Digital in the program description in the Channel Banner see page 23 and the Guide see page 24 To change the current Digital Audio format press MENU select Settings then select Setup Select Audio in the left menu Highlight the Dolby Digital tab and press SELECT then follow the onscreen instructions and select from the following options 4 Dolby On RCA...

Page 43: ...e RED or GREEN key on your remote to advance or reverse in 90 minute increments Press GUIDE to return to the regular Guide or EXIT to return to live TV Pay Per View This option enables you to check out DIRECTV Pay Per View listings by category While in the Guide press MENU then select Pay Per View You will see three choices for sorting the listings Choose All to display all current pay per view pr...

Page 44: ...ategories just follow the onscreen instructions Once you ve found a program you re after all you have to do is highlight and select the title to display when the program is on Recent Finds If you d like to repeat a previous search select Recent Finds then select your search to view matching programs In Recent Finds you can select Mark Delete in the Quick Menu to delete any Finds you no longer want...

Page 45: ...en you change channels using CHAN UP DOWN on your remote Keep in mind no matter what Favorites list you re currently using you can still always access any channel you receive by keying in its channel number on your remote You can also edit or delete a list at any time Channels I Get In addition to displaying all channels or creating lists of favorite channels you can also set your DIRECTV Plus Rec...

Page 46: ...lay the Quick Menu select Caller ID Msgs then select Edit Settings Select either Caller ID or Messages from the left menu as desired Caller ID The Call Log tab displays up to 25 recent incoming calls Highlight and select a name to delete that listing from your log The Notification tab lets you turn the notification feature on or off When the Notification option is on you ll see a notice on your TV...

Page 47: ...nd you ll see the current status showing any restrictions The system default is unlocked for all categories Ratings Here you can set rating limits for Movies and TV Select Ratings Move to the right to SELECT another tab Note You can use RED or GREEN to cycle tabs Movies Highlight and select the Movies tab then set the overall rating limit you wish to impose Brief descriptions of the ratings appear...

Page 48: ...r preferred hours during which TV can be viewed You can set hours based on school nights and weekend nights Monday Thursday Friday Saturday and Sunday Now lock it Once you ve set the restrictions you want choose Lock Now from the left menu You ll be directed to create a passcode which you ll want to make easy enough to remember but hard enough that the little ones won t guess it This passcode will...

Page 49: ...T one and enter your password Also note If you have Parental Controls set and temporarily unlocked turning the receiver power off will relock the box If anyone tries to unlock restrictions using an invalid passcode there s a time delay that s added with each additional attempt to discourage them To change your passcode at any time 1 Press MENU SELECT Parental Controls then Edit Settings 2 Scroll d...

Page 50: ...l lets you open and close all groups at once Quick Menu over recorded TV Keep lets you change how long a recorded program will be kept on disk Bookmarks lets you jump to bookmarks that have been set in a recorded program you are currently viewing See page 22 MyVOD lets you view a list of recorded programs or access the MyVOD screen Quick Menu over a Record Options screen Record Defaults lets you s...

Page 51: ...Troubleshooting 44 Limited 90 Day Warranty 52 Product Info 54 DIRECTV PROTECTION PLAN 55 FCC Customer Information 56 Index 57 Other Information 4 ...

Page 52: ...em Upgrades Your DIRECTV Plus Receiver is able to receive upgrades or modifications to some of its features and functions These modifications will occur automatically usually at times when the receiver would likely be turned off If your receiver is on when an upgrade or modification is sent you may experience a disruption in reception for a minute or two Your reception should return to normal afte...

Page 53: ...ally does not transmit Caller ID information and you may need a special wireless phone jack to use with Caller ID service See the user s manual that came with the wireless phone jack to see if it transmits Caller ID information If it doesn t either connect the phone line directly to a standard wall mount phone jack or install a wireless phone jack that transmits Caller ID information DIRECTV Plus ...

Page 54: ... See page 26 4 Your TV s timer may have been activated 4 Check your TV owner s manual Blank screen 4 Press CHAN UP or DOWN to change the channel 4 Check that all components connected to the input jacks of your TV are turned on 4 Your DIRECTV Plus Receiver may be hooked up incorrectly to the TV Press the INFO key on the front panel of the DIRECTV Plus Receiver to see if the channel banner appears I...

Page 55: ...gram with higher priority in the Prioritizer 4 Press MENU select Settings then Scheduler In the left menu select History You will see a list of recent programs with their recording status info I wanted to record a program but I got an error message saying it conflicted with another scheduled record What do I do 4 Your DIRECTV Plus Receiver can record up to two programs at once or it can record one...

Page 56: ...ogram type First Run Repeats or Both If you only want to record a program the first time it is shown and not repeated showings make sure you select the First Run option This is the default for one touch recording so if you want to record every occurrence of a program you need to change it using the program s Info screen Access the program s Info screen by pressing the INFO key when the program is ...

Page 57: ...lack screen When I go to the Guide or another screen the TV window is black 4 If you schedule two programs to record at the same time using the time based Manual recording feature you cannot watch either of them while they are being recorded Cancel one of the recordings or wait until a recording is complete I want to turn the light ring on the front panel on or off or dim them 4 Press and hold the...

Page 58: ...ce DVD player VCR etc The indicator light for the component you re trying to control should light up when you press a valid key for that component If it doesn t make sure the input switch is clicked into the correct position A remote control indicator light starts flashing The batteries in the remote control are running low and should be replaced soon Note that when you replace the batteries you m...

Page 59: ...llow these steps to run the diagnostics system test on your DIRECTV Plus Receiver 1 Turn on your TV and the DIRECTV Plus Receiver 2 Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver controlling mode then press MENU to bring up the Quick Menu 3 Select Settings 4 Select Setup then Info Test 5 Use arrow keys to highlight the System Test tab then press SELEC...

Page 60: ...rge to you for parts and labor You will be responsible for the cost of shipping to and from the location designated by DIRECTV If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may at its sole discretion refund the price you paid for the product or the current retail price of the product All products including replacement products are covered only for the original warranty p...

Page 61: ... that the access connection will be a local not long distance phone call 4 The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming show info program guide data and scheduling info Make Sure You Keep Please keep your sales receipt or other document showing proof of purchase Attach it to this User Guid...

Page 62: ...T BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV RECEIVER SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV Product ...

Page 63: ...sit DIRECTV com and SIGN IN using the simple steps below or call 1 800 DIRECTV 1 SIGN IN with your user name and password or click on the Register now link and go through the easy steps then continue with Step 2 2 SELECT Option B and then click the Next button at the bottom of the page 3 SCROLL down to Step 3 Add Additional Services and SELECT DIRECTV PROTECTION PLAN then CLICK on the Next button ...

Page 64: ...to radio or television reception which can be determined by removing and applying power to the equipment the user is encouraged to try to correct the interference by one or more of the following measures 4 Reorient or relocate the receiving satellite dish antenna 4 Increase the separation between the equipment and the DIRECTV Plus Receiver 4 Connect the equipment into an outlet on a circuit differ...

Page 65: ...t if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance ...

Page 66: ...pending limits 23 31 33 39 41 unlocking 23 31 33 39 41 unrated programs 23 31 33 39 41 viewing hours 23 31 33 39 41 Passcode 40 41 Pay Per View 2 19 24 28 31 35 40 Playlist 22 29 42 48 49 Power surge 46 Previous channel 20 46 Programming 2 4 5 6 14 20 36 39 47 53 ordering 2 4 5 6 14 20 36 39 43 47 53 tuning to 2 4 5 6 14 20 36 39 43 47 53 Program details 23 Program guide 16 44 53 date time 16 44 5...

Page 67: ...DIRECTV Plus User Guide Chapter 4 59 ...

Page 68: ...DIRECTV and the Cyclone Design logo DIRECTV Active and ADVANCED PROGRAM GUIDE are trademarks of DIRECTV Inc This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protec tion technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless oth...

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